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Zocalo Central & Rooftop Mexico City

4.0 star property

Photo gallery for Zocalo Central & Rooftop Mexico City

Terrace/patio
Coffee shop
Interior
Breakfast, lunch, dinner served; Mexican cuisine
Reception

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Breakfast included
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View map
Cinco de Mayo 61, Centro Historico, Mexico City, 06000
  • Place, Metropolitan Cathedral
    ‪2 min walk‬
  • Place, Zócalo
    ‪3 min walk‬
  • Place, Palacio de Bellas Artes
    ‪8 min walk‬
  • Airport, Mexico City (MEX-Mexico City Intl.)
    ‪20 min drive‬

Room options

View all photos for Family Room, 2 Double Beds

Premium bedding, down duvets, in-room safe, desk

Family Room, 2 Double Beds

  • Sleeps 4

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

9.4 out of 10
Exceptional
(172 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Room, 2 Double Beds

Family Room, 2 Double Beds

Family Room, 2 Double Beds

9.2 out of 10
Wonderful
(25 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Double Room, 1 King Bed

Deluxe Double Room, 1 King Bed

Deluxe Double Room, 1 King Bed

9.6 out of 10
Exceptional
(39 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, City View

Junior Suite, 1 King Bed, City View

Junior Suite, 1 King Bed, City View

10.0 out of 10
Exceptional
(30 reviews)
  • City view
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior King Suite With City View

Premium bedding, down duvets, in-room safe, desk

Junior King Suite With City View

  • Sleeps 2

View all photos for Standard Queen Room

Premium bedding, down duvets, in-room safe, desk

Standard Queen Room

  • Sleeps 2

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About the area

Mexico City

With a stay at Zocalo Central & Rooftop Mexico City, you'll be centrally located in Mexico City, steps from Metropolitan Cathedral and Zócalo. .This hotel is 0.7 mi (1.2 km) from National Palace and 0.7 mi (1.2 km) from Templo Mayor Museum.

What's nearby

  • Metropolitan Cathedral - 2 min walk - 0.2 km
  • Zócalo - 3 min walk - 0.3 km
  • National Palace - 5 min walk - 0.5 km
  • Templo Mayor Museum - 5 min walk - 0.5 km
  • Palacio de Bellas Artes - 8 min walk - 0.8 km

Getting around

  • Zocalo Station - 3 min walk
  • Mexico City Buenavista Station - 5 min drive
  • Benito Juarez International Airport (MEX) - 19 min drive

Restaurants

  • ‪Tacos de Canasta "Los Especiales - ‬3 min walk
  • ‪Centro Refrescante Coca Cola - ‬2 min walk
  • ‪McDonald's - ‬1 min walk
  • ‪Café El Popular - ‬1 min walk
  • ‪El Cardenal - ‬1 min walk

About this property

Zocalo Central & Rooftop Mexico City

Zocalo Central & Rooftop Mexico City offers 105 accommodations with espresso makers and safes. Beds feature down comforters and premium bedding. A pillow menu is available. Plasma televisions come with cable channels. Bathrooms include showers, designer toiletries, complimentary toiletries, and hair dryers.

This Mexico City hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include a health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 105 guestrooms featuring espresso makers and plasma televisions. Your bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature designer toiletries and hair dryers.
Enjoy recreation amenities such as a health club or take in the view from a terrace. Additional amenities at this Colonial hotel include complimentary wireless internet access, concierge services, and wedding services.
Enjoy Mexican cuisine at Balcon del Zocalo, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). A complimentary buffet breakfast is served daily from 7:00 AM to 10:00 AM.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Event facilities at this hotel consist of conference space and meeting rooms. Free valet parking is available onsite.
A complimentary buffet breakfast is served each morning between 7:00 AM and 10:00 AM.
Balcon del Zocalo - This restaurant specializes in Mexican cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Café Central - Onsite coffee shop. Open 24 hours. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free self parking on site
  • Free valet parking on site
  • Limited on-site valet and self parking

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Balcon del Zocalo
  • Café Central

Things to do

  • Health club

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Conference space
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (100 centimetre wide door)
  • Visual alarms in hallways
  • Well-lit path to entrance

More

  • 1 building
  • 7 floors
  • Built in 1998
  • Colonial architecture
  • Designated smoking areas (fines apply)
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillow menu
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Plasma TV with cable channels

Food and drink

  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board on request
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Christmas Eve:
  • Dining venue(s)

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Payment types

Important information

Optional extras

  • Housekeeping is available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

No pets and no service animals are allowed at this property
Parking height restrictions apply

Property is also known as

Zocalo Central Mexico City
Zocalo Hotel
Zocalo Hotel Mexico City Central
Zocalo Central Mexico City Hotel
Zocalo Central Hotel
Zocalo Central

Zocalo Central & Rooftop Mexico City Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 2395 out of 2722 reviews
Rating 8 - Good. 219 out of 2722 reviews
Rating 6 - Okay. 66 out of 2722 reviews
Rating 4 - Poor. 16 out of 2722 reviews
Rating 2 - Terrible. 26 out of 2722 reviews

10/10

Cleanliness

9.8/10

Staff & service

9.8/10

Amenities

9.8/10

Property conditions & facilities

Reviews

10/10 Excellent

luis, Downey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this hotel and the service
Stayed 3 nights in Dec 2025

2/10 Terrible

Eloisa, Hershey

Stayed 4 nights in Dec 2025

8/10 Good

Barbara, Conway

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place used to be a Holiday Inn…it has been magically turned into my favorite go to place in CDMX. Location, parking, amazing amount of good free food, excellent rooftop restaurant/bar with amazing view, gift store, and front desk service all top notch. We will always return to Zoc Cent!
Stayed 2 nights in Jan 2026

10/10 Excellent

Kory Gordon

Stayed 3 nights in Jan 2026

10/10 Excellent

CONI

Liked: Cleanliness, amenities, property conditions & facilities
Great stay
Stayed 3 nights in Dec 2025

10/10 Excellent

Mary

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Loved historic lobby, rooftop restaurant overlook. Immaculate hotel. Delicious included breakfast and complementary beers, coffees and sandwiches 24/7 in lobby was perfect for my young adult children who accompanied me. Location was as central as it gets. Easy and inexpensive to uber to other neighborhoods. Thank you for a great CDMX vacation.
Stayed 5 nights in Dec 2025

10/10 Excellent

Arturo

Liked: Cleanliness, staff & service, amenities
Durante nuestra reciente estancia en este Hotel en la Ciudad de México, tuvimos el placer de ser atendidos por Raul, quien nos brindó un servicio excepcional desde el momento en que llegamos. Su cálida bienvenida y su actitud servicial marcaron la pauta para un viaje maravilloso. Raul fue increíblemente atento, ayudándonos con nuestro equipaje y asegurándose de que estuviéramos cómodos. Compartió excelentes consejos sobre las comodidades del hotel y las atracciones locales, haciéndonos sentir como en casa. Su conocimiento de la ciudad y sus recomendaciones reflexivas hicieron que nuestra exploración de la Ciudad de México fuera aún más agradable. Lo que realmente destacó fue la disposición de Raul para ir más allá. Ya sea organizando el transporte o simplemente revisando cómo estábamos durante nuestra estancia, siempre estuvo allí con una sonrisa y una actitud servicial. ¡Gracias, Raul, por tu servicio excepcional! Hiciste que nuestra experiencia en el hotel fuera realmente memorable, y estamos agradecidos por toda tu asistencia. Arturo y Cynthia Castro
Stayed 2 nights in Dec 2025

10/10 Excellent

NANCY

Stayed 2 nights in Jan 2026

10/10 Excellent

Karla

Liked: Cleanliness, property conditions & facilities
Room was clean, friendly staff, and awesome complimentary 24/7 cafe available in the main lobby. The rooftop restaurant had excellent complimentary breakfast with delicious chilaquiles and pan dulce. Theres lunch and dinner service available too for reservation. There’s tours available to book in the hotel and location is perfect! I’d stay here again.
Stayed 8 nights in Dec 2025

10/10 Excellent

Annabel

Liked: Cleanliness, amenities, property conditions & facilities
What an incredible hotel! The staff is lovely and helpful, from the front desk to the cafe to the cleaning staff to the doormen. The location is unbelievably convenient to the Zocalo, and being there over the holidays meant we could spend time throughout the day and evenings enjoying the huge Christmas spectacle. I recommend asking for a room with a view to the outside, our window faced into the hotel, so while it was nice and dark (and quiet) during the night, I think seeing daylight would be a good trade off for quiet (of course they offered me a room change, which was so appreciated). Pay the cafe with cash! We filled out receipts every day and included a tip but in the end, the cafe charges were all part of the room rate! As was the breakfast. Amazing for us but meant no tips for the food staff. We had no idea until we checked out. 🇲🇽 But we will definitely be back!
Stayed 10 nights in Dec 2025

10/10 Excellent

Katherine

This hotel has it all - amazing location, generous amenities, free walking tours, helpful trip planning services, spotless rooms, friendly staff. The rooftop restaurant (included breakfast) was special with a view over the Zocalo. We felt well cared for, especially by Sandra - who made sure to acknowledge a birthday! Highly recommended.
Stayed 3 nights in Dec 2025

6/10 Okay

Ashley

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Overall my stay at the Hotel Zocalo was ok. I wanted to love this hotel because it’s close to so many places…after all it’s in the Zocalo, but my issue with the hotel was that our room felt too small. Hubby and I paid for a deluxe King room and for the price that was paid we expected better. Our room felt cramped and on top of that there was construction happening on the building next to where our room was and the construction went on until late at night which was honestly quite irritating. Sadly I did not take pictures of the room, I messed up on that part but trust when I say the room was small. The view of the hotel itself is marvelous and upon arrival we were offered a complementary shot of tequila or wine (shot preferred) The breakfast was ok, hubby enjoyed his breakfast. I did not care for the hotcakes though.
Stayed 2 nights in Dec 2025

10/10 Excellent

Alesia

Stayed 1 night in Dec 2025

6/10 Okay

Joseph

Stayed 1 night in Dec 2025

10/10 Excellent

Geoffrey

Stayed 6 nights in Dec 2025

2/10 Terrible

Nidia L, Los Angeles

Travelled with family, Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
The servers female were slow and rude, made us feel as we we’re not planing on paying our bill for items not included in the breakfast package we purchased at home. They never seated us, never checked on us, forgot some of what we ordered, but saw them go out of their way for others. Im from California and felt the racism here than i have at home.
Stayed 4 nights in Dec 2025

10/10 Excellent

Sheng

Liked: Cleanliness, amenities, property conditions & facilities
The hotel has a fantastic location, very close to the Zócalo, which makes sightseeing extremely convenient. The breakfast is quite good, with decent quality and variety, although the selection stays the same every day, so it can feel a bit repetitive after a while. The hotel provides complimentary bottled water and apples, which is a thoughtful touch. Sometimes when I felt a bit hungry, grabbing an apple was really nice. The staff are friendly and helpful overall. One downside is the noise outside. Because the hotel is so close to the main square, it can be quite noisy, especially during the day and late evenings. Overall, a very convenient stay with good service, but light sleepers should be aware of the street noise.
Stayed 6 nights in Dec 2025

10/10 Excellent

Isela

Stayed 4 nights in Dec 2025

10/10 Excellent

Claudia

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Breakfast was served for the most part Same every day but you have several choices. Staff was great except for the ones working at the cafe down stairs they always had an attitude when requested something.
Stayed 2 nights in Dec 2025

10/10 Excellent

Rafael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Dec 2025

10/10 Excellent

Jaime

Stayed 2 nights in Dec 2025

10/10 Excellent

Catalina

Stayed 5 nights in Dec 2025

8/10 Good

Marlyn, Chambersburg

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, clean rooms, wonderful view from rooftop restaurant Balcon de Zocalo. We had free breakfast which was very good and also free small plates, beer, soda from the small cafe downstairs. Our only issue was with some of the cafe staff who seemed somewhat annoyed when you would order at the cafe. Also, be aware the Zocalo plaza has alot of activities, so it can be very loud outside your windows. Other than those 2 things, it’s a very nice hotel and location.
Stayed 4 nights in Dec 2025

10/10 Excellent

Suzette

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Premium breakfast, excellent service, and a clean room with updated décor and modern furniture. Complimentary bottled water available anytime throughout the day. The staff is very friendly and attentive, and the location is great and convenient. A thoughtful welcome upon arrival, including a personalized welcome note with my name on it, along with a small bottle of wine, a tequila bottle, macarons, and chocolates. I will definitely stay here again.
Stayed 4 nights in Dec 2025

6/10 Okay

Jessica

Disliked: Amenities
staff was very nice, amenities was okay
Stayed 2 nights in Dec 2025