6/10 Okay
Cindy F.
25 Mar 2024
Liked: Cleanliness
Poor property manager
We were not told there was valet parking, when description said parking we thought that meant included with pricing. The property manager for this unit gets zero rating. We sent the necessary documents 4 times and the agreement 3 times along with the explanation this was in my name but payment in my husbands name. We explained this each time but they couldn’t understand. We finally had to change the booking to my husband. This was after I had made a call through VRBO to actually talk to a person. Then it was 3 more calls, sending & signing forms once again to get things figured out. I had to call again to get check in information sent to us. Won’t book this unit again only because of their manager. Oh, also, the elevators take forever! We were on the 7th floor and walked it many times.
Cindy F.
Stayed 4 nights in Mar 2024