4/10 Poor
Cherard
20 Oct 2024
Disliked: Cleanliness, amenities, property conditions & facilities
I’ve expressed my sentiments to the security officer there my very first night. I feel as though the pictures I saw on Expedia compared to what I saw in person didn’t really match up. The front desk looked like doctor’s office, the Halloween decorations threw me off because I wasn’t even sure at first if I was dropped off at the right location until I asked. The moment I stepped foot inside the hotel, there’s this strange smell that lingers especially when I took the elevator to Go to my room, the hallways had that same smell as I walked down to my room. The bathtub floor had some weird scratches and there was rust on the shower head and sink area. The location of the hotel literally sits in the center of a bunch of construction and the day I checked out, I almost missed my morning train ride back home due to how bad the traffic was. Literally the moment I got in my Lyft and the driver drove off… boom we’re already stuck in traffic. I had to call the train station to see if they can move up my train ride to the next one in order to make it back home. I just felt like the hotel was not up to par with my expectations.
Cherard
Stayed 4 nights in Oct 2024