Let me start with the positives; The staff Luis and Axel very helpful and go above for their guests to have the best experience! (They are the reason my review is not 1 star) The hotel is in a nice location, a walk away from the beach and the beds are very comfortable.
However, I personally would not stay in this hotel again, it’s massively disappointing in terms of cleanliness and attention to detail. On arrival we were given barely any information by one of the female staff members, she just provided our room number and code. The corridors stunk of damp and all kinds of smells, the walls are paper thin, the room felt damp and sticky., we had no towels on arrival and when they did arrive, they were covered in stains. Our room was not cleaned and we had to request this multiple times before they finally did.
Since checking out, I noticed a payment had been taken from my credit card without my authorisation on the day we left the accommodation, when there was no outstanding balance for the room. I’ve contacted the hotel multiple times before receiving an unclear / rude response.
my advice is DO NOT STAY HERE, If cleanliness and honesty is a huge must for you.