The Palms Hotel & Spa

4.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Palms Hotel & Spa

Outdoor pool, a heated pool, open 8:00 AM to 8:00 PM, pool umbrellas
Bar (on property)
View from room
On the beach, beach cabanas, sun-loungers, beach umbrellas
Lobby sitting area

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Room service
  • Bar
  • Housekeeping
  • Breakfast available
  • Spa
  • Parking available

Explore the area

Map
3025 Collins Ave, Miami Beach, FL, 33140
  • Miami Beach Beaches
    2 min walk
  • Miami Beach Boardwalk
    6 min walk
  • Collins Avenue Shopping Area
    15 min walk
  • Miami, FL (MIA-Miami Intl.)
    17 min drive

Room options

Deluxe Room, 1 King Bed with Sofa bed, Partial Ocean View

  • 36 sq m
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 1 King Bed, Accessible

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds, Partial Ocean View

  • 28 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Double Beds

Suite, 1 Bedroom, Balcony, Ocean View

  • 73 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Junior Suite, 1 King Bed, Balcony, City View

  • 46 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

1 King Bed with City View

  • 25 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

City Room, 2 Double Beds, City View

  • 25 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Standard Room, 2 Double Beds

  • 25 sq m
  • Sleeps 4
  • 2 Double Beds

Superior Room, 1 King Bed, City View

  • 25 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Standard 1 King Bed

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds, Ocean View

  • 28 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, Partial Ocean View

  • 28 sq m
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed with Sofa bed, Ocean View

  • 36 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Superior Room, 1 King Bed with Sofa bed, Ocean View

  • 30 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

1 King Bed with Ocean View

  • 28 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

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About the area

Miami Beach

Located in Miami Beach (South Beach), The Palms Hotel & Spa is within a 5-minute drive of Lummus Park Beach and Lincoln Road Mall. .This beach hotel is 2.1 mi (3.4 km) from Art Deco Welcome Center and 6.9 mi (11.1 km) from Phillip and Patricia Frost Museum of Science.

What's nearby

  • Miami Beach Boardwalk - 6 min walk
  • Fontainebleau - 17 min walk
  • Miami Beach Convention Center - 2 min drive
  • Lincoln Road Mall - 4 min drive
  • PortMiami - 13 min drive

Getting around

  • Adrienne Arsht Center Metromover Station - 9 min drive
  • Hialeah Market Station - 13 min drive
  • Miami Intl. Airport (MIA) - 17 min drive

Restaurants

  • ‪Hoja Taqueria Miami Beach - ‬1 min walk
  • ‪Broken Shaker - ‬4 min walk
  • ‪Piola Miami Beach - ‬9 min walk
  • ‪Casa Faena Restaurant - ‬4 min walk
  • ‪Starbucks - ‬2 min walk

About this property

The Palms Hotel & Spa

Ocean view hotel with full-service spa, near Lincoln Road Mall
The Palms Hotel & Spa offers 251 air-conditioned accommodations with minibars and espresso makers. Pillowtop beds feature Egyptian cotton sheets and premium bedding. 49-inch plasma televisions come with premium satellite channels, first-run movies, and pay movies. Bathrooms include showers with rainfall showerheads, bathrobes, designer toiletries, and complimentary toiletries.

This Miami Beach hotel provides wireless Internet access (speed: 50+ Mbps) for a surcharge. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include safes and hair dryers. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an outdoor pool, a steam room, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 5 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, Swedish massages, and Thai massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and reflexology. The spa is equipped with a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Make yourself at home in one of the 251 air-conditioned rooms featuring minibars and espresso makers. Your pillowtop bed comes with Egyptian cotton sheets. 49-inch plasma televisions with satellite programming provide entertainment, while wireless internet access (surcharge) keeps you connected. Private bathrooms with showers feature rainfall showerheads and designer toiletries.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including an outdoor pool, a steam room, and a fitness center. Additional amenities at this hotel include wireless internet access (surcharge), concierge services, and gift shops/newsstands.
Grab a bite to eat at Essensia Restaurant, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Quench your thirst with your favorite drink at the poolside bar. Buffet breakfasts are available daily from 7 AM to 11 AM for a fee.
Featured amenities include a business center, express check-out, and dry cleaning/laundry services. Planning an event in Miami Beach? This hotel has 8000 square feet (743 square meters) of space consisting of conference space and 9 meeting rooms.
Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and 11 AM.
Essensia Restaurant - This restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Languages

English, French, German, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 0 per night)
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: WiFi (USD 0 per night)

Parking and public transport

  • Valet parking on site (USD 48.15 per day; includes in/out privileges)
  • Electric car charging station on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee daily 7 AM–11 AM: USD 39 for adults and USD 18 for children
  • 1 restaurant
  • 1 poolside bar and 1 bar
  • Room service available

Restaurants on site

  • Essensia Restaurant

Things to do

  • Fitness centre
  • Full-service spa
  • Heated pool
  • Outdoor pool
  • Private picnics
  • Steam room
  • Yoga classes

Family friendly

  • Outdoor pool
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Gift shop/newsstand
  • Water dispenser

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference space (8000 square feet)
  • Meeting rooms - 9

Outdoors

  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach umbrellas
  • Beachfront location
  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool umbrellas
  • Terrace

Spa

  • 5 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - Swedish
  • Massage - Thai
  • Massage/treatment rooms
  • Outdoor treatment areas
  • Reflexology
  • Spa open daily
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Grab bar near toilet
  • In-room accessibility
  • Low-height worktop and sink
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • At least 80% of lighting from LEDs
  • Beach towels
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive recycling policy
  • Couples dining
  • Double-glazed windows
  • Locally owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Romance packages available
  • Smoke-free property
  • TV in lobby
  • Vegan dining options
  • Vegetarian dining options
  • Water dispenser

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Ceiling fan
  • Egyptian cotton sheets
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Dressing gowns
  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels

Entertainment

  • 49-inch smart TV
  • First-run films
  • Films for purchase
  • Premium channels
  • Satellite channels

Food and drink

  • Champagne service
  • Espresso maker
  • Minibar

More

  • Bulk dispenser for toiletries
  • Desk
  • Desk chair
  • Eco-friendly cleaning products used
  • Energy-saving switches
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Turndown service
  • Water-efficient showers only
  • Water-efficient toilets only

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
3 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 38.00 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Beach access
  • Beach loungers
  • Beach towels
  • Fitness center access
  • Fitness/yoga classes
  • Phone calls

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 39 for adults and USD 18 for children
  • Fee for in-room wireless internet: USD 0 per night (rates may vary)
  • Fee for wireless internet in public areas: USD 0 per night (rates may vary)
  • Valet parking fee: USD 48.15 per day (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Parcel deliveries will be accepted only for guests in house or checking in on the day of receipt. Parcels are held up to 7 days prior to arrival. A daily storage fee applies. The hotel cannot be held responsible for lost or damaged goods.

We should mention

Pool access available from 8:00 AM to 8:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A car is recommended for transportation to and from this property
Guests under 16 years old are not allowed in the spa

Property is also known as

Palms Hotel Miami Beach
Palms Miami Beach
Miami The Palms
Palms Miami
Palms South Beach
The Palms Hotel And Spa
The Palms Hotel Miami Beach
The Palms South Beach
Palms Hotel
The Palms Hotel Spa
The Palms Hotel & Spa Hotel
The Palms Hotel & Spa Miami Beach
The Palms Hotel & Spa Hotel Miami Beach

The Palms Hotel & Spa Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1118 out of 1639 reviews" "
Rating 8 - Good. 333 out of 1639 reviews" "
Rating 6 - Okay. 77 out of 1639 reviews" "
Rating 4 - Poor. 54 out of 1639 reviews" "
Rating 2 - Terrible. 57 out of 1639 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

4/10 Poor

Sonia

Travelled with partner
Disliked: Staff & service
Check-in was terrible. Waited 3.5 hours for a room after being notified before noon our room was ready for check-in. Male at guest service was condescending after expressing dissatisfaction. Room was dirty and blue tape on windows, pool looked like a motel pool very dirty ground and beach was extremely bad, location had very strong waves that threw one out of the water. This was not the case at other locations. We paid 16.25 for two coffees. Front desk personnel looked miserable. We decided not to spend any money at the hotel due to our experience with the male in a beige suit and his lack of customer service. Will never return to this property. If you have children please stay away from the beach
Stayed 3 nights in Sep 2024

10/10 Excellent

Leneice

Stayed 1 night in Aug 2024

10/10 Excellent

Lorena

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would totally came back to the hotel for sure.
Stayed 4 nights in Sep 2024

10/10 Excellent

Justino

Me gusta su ubicacion y su personal muy amable
Stayed 3 nights in Sep 2024

10/10 Excellent

DANIEL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

8/10 Good

philippe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Charming & calm step on our way back to home : Very friendly staff & customer service at the top ! However, In the balance there was just one problem It's to say the protection matress of our king size bed was an awful nightmare for the 1st night it was impossible to stay & have a good sleep . In such an hotel at this level of comfort it needs to put off the protections wich could be compared as the ones in hospital beds ;((
Stayed 2 nights in Sep 2024

10/10 Excellent

dVon, Freeport

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful in and out! Wonderful staff catering to our needs! Food and spa was amazing!! I would recommend and I would definitely come back!
Stayed 2 nights in Sep 2024

8/10 Good

Christa

Liked: Cleanliness, staff & service, property conditions & facilities
N/A
Stayed 4 nights in Sep 2024

10/10 Excellent

Zhahit Sandoval

Travelled with family and small children
Liked: Amenities
The Palms Hotel and Spa was a great place for me and my family to stay. The location by the beach was superb! Also the pool onsite was so much fun for all of us to enjoy!
Stayed 5 nights in Sep 2024

10/10 Excellent

shai

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely nice hotel, clean and beautiful, pool, beach, facilities all top notch, had a wonderful experience, can't wait to go back
Stayed 3 nights in Sep 2024

10/10 Excellent

Fredrik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

6/10 Okay

Beverly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is beautiful and the staff are hospitable in every area. The only complaint I have is the room was advertised as a partial ocean view, which I paid extra for, but what I got was a view of the hotel rooftops and palm trees from a window in the room (no balcony). If you focus on the leaves of the palm trees you can barely see some blue behind them in the distance, which I assume was ocean and not sky, but it certainly could not be remotely considered as a partial ocean view. When I complained to the service desk, I was told that I got what I ordered: "a partial ocean view". I guess their definition of "view" and mine are quite different. I actually expected to see the ocean! They did not offer any refund on the upgrade but when I asked for it, they said they would ask the manager and get back to me in a few days. I have not heard anything back. So be forewarned, do not pay extra for "a partial ocean view" because it's false advertising and provides no benefit. Also, be prepared for very expensive food. We ordered a simple lunch with two cocktails and it was over $130.00.
Stayed 1 night in Sep 2024

2/10 Terrible

Adrian

Travelled with family
Stayed 1 night in Sep 2024

10/10 Excellent

Adma

Travelled with family and small children
Everything is perfect
Stayed 1 night in Sep 2024

10/10 Excellent

Christopher

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great! Excellent Service. The restaurant in the lobby was amazing with an attentive staff.
Stayed 4 nights in Sep 2024

2/10 Terrible

Adrian

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Sep 2024

10/10 Excellent

Lynette

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely gorgeous property, great restaurant and spa ! I will stay here every time I fly through Miami.
Stayed 1 night in Sep 2024

10/10 Excellent

Sevinj

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location with a private beach
Stayed 7 nights in Aug 2024

10/10 Excellent

Lazaro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 2 nights in Aug 2024

8/10 Good

Fatou, Delray Beach

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our 4th time staying at the Palms Hotel. We are locals from South Florida and the Palms has been our go to Miami hotel. We love this hotel for its green and tropical atmosphere. If you are looking for a quiet, relaxing tropical hotel, this is the place for you. My husband and I usually also book massages at Aveda, which is located at the hotel basement and looks beautiful. You can also go to their morning Yoga session located in their beautiful green garden. I gave the hotel 4 stars this time because I was not as thrilled with the food. I felt that the restaurant has gone down, food was not has good as before. We had dinner the first night and it was very disappointing. Especially that the restaurant there is quite pricey. We tried breakfast the next day to see if it would be better but it was not and the bill was overpriced. Besides that, everything was great and the staff was extremely nice and helpful.
Stayed 2 nights in Aug 2024

8/10 Good

René

Stayed 2 nights in Aug 2024

10/10 Excellent

Valbona

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel and resort
Stayed 4 nights in Aug 2024

8/10 Good

whenyouwenyu

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staffs only
Stayed 1 night in Aug 2024

2/10 Terrible

Bertrand

Disliked: Staff & service
No microwave, toilet kept running, wifi was in and out. Worst hotel I’ve been to
Stayed 10 nights in Aug 2024

10/10 Excellent

Paromita

Stayed 3 nights in Aug 2024