4/10 Poor
Reginald
Travelled with family
22 Sept 2024
Disliked: Property conditions & facilities
On the morning of the third day I took a shower and slipped falling face first hitting my face. I reached up to pull myself back and blood was everywhere. The tile was covered, the curtain was sprayed, soaked with blood. Blood was running down my face, I noticed a wound across my nose. I crawled out of the shower all while bleeding more across the floor and called my wife for help. She checked on me and immediately went to the front desk for bandages.
My wife comes back, says that the front desk had no first aid kit and the lady there gave her a couple band-aids as that was all she had. It’s hard to believe this hotel, which also has a kitchen, would be without a first aid kit but that’s their OSHA violation.
After getting the bleeding under some control we were very close to the checkout time.
At there was no mention at all of the accident from the woman working.
After arriving home the next day I called to check on a shirt I left since I was in a hurry after the injury and in a daze. The manager answered the phone, I told her about the fall. She had no report from the previous day of an accident. I told her the details and that was all there was from it. A few days later I get an email from the manager placing the blame on me. Yes, an email saying it was my fault I fell in their unsafe, slippery shower. I replied but never received a response. I guess they had nothing more to say.
Management has no care for the safety of this hotel. Stay here at your own risk is their motto
Reginald
Stayed 3 nights in Aug 2024