Location far from train station, hotel staff including the boss very bad, not friendly, very rude and not accommodating. Hotel is located at 2nd flr no lift. We reach the hotel and they said no rooms available for us we reserved 2 rooms, they said they forgot to reserved the room they transfer us to another hotel ( village hotel ) then we reach there also no available rooms again, the boss said they they have a big apartment only for its up to us whether we accept or not if we dont want we can go they dont care, very rude, we dont have a choice its already 6pm, we accept the apartment , then what worst next, the apartment is not located inside the hotel, its a residential apartment, they bring us to a residential area outside the hotel yes its big but no safety, very dirty and located in the 5th flr. and also no lift again, we need to carry our big lugagae and we are girls they never even help us to carry our luggage they really dont care, and when we reach the room, more worst no aircon and no electricfan, how to survive 5 people in 1 bedroom without ventilation, its summer and so many mosquitoes we cannot open the window and door we're afraid of mosquito bites. really not good. warning to all. and hoping the hotel.com will post my review so everyone will be aware and will not experience what happened to us. On the other hand thank u to hotel.com after we complain to them by mail the next day they relocate us to another hotel for free.