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The Westin Palace, Milan

5.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Westin Palace, Milan

Garden
Lobby
Breakfast and dinner served, Regional cuisine
Suite, 1 Bedroom, Non Smoking (Diplomatic, steam bath)
Executive Suite, 1 King Bed, Non Smoking

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Breakfast available
  • Bar
    Bar
  • Gym
    Gym
  • Spa
    Spa
  • Parking available
    Parking available
  • Room service
    Room service

Explore the area

Map
Piazza Della Repubblica 20, Porta Nuova, Milan, MI, 20124
  • Piazza della Repubblica
    1 min walk
  • Corso Buenos Aires
    9 min walk
  • Porta Venezia
    9 min walk
  • Milan (LIN-Linate)
    18 min drive

Room options

View all photos for Presidential Suite, 1 Bedroom, Non Smoking, Terrace

Presidential Suite, 1 Bedroom, Non Smoking, Terrace

Presidential Suite, 1 Bedroom, Non Smoking, Terrace

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking (Diplomatic, steam bath)

Suite, 1 Bedroom, Non Smoking (Diplomatic, steam bath) | Living room

Suite, 1 Bedroom, Non Smoking (Diplomatic, steam bath)

  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking (Contemporary)

Deluxe Room, 1 King Bed, Non Smoking (Contemporary)

Deluxe Room, 1 King Bed, Non Smoking (Contemporary)

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds, Non Smoking (Contemporary)

Deluxe Room, 2 Single Beds, Non Smoking (Contemporary)

Deluxe Room, 2 Single Beds, Non Smoking (Contemporary)

  • Sleeps 2
  • 2 Twin Beds

View all photos for Grand Room, 1 King Bed, Non Smoking (Deluxe Imperial)

Grand Room, 1 King Bed, Non Smoking (Deluxe Imperial)

Grand Room, 1 King Bed, Non Smoking (Deluxe Imperial)

  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Non Smoking

Junior Suite, 1 King Bed, Non Smoking

Junior Suite, 1 King Bed, Non Smoking

  • Sleeps 3
  • 1 King Bed

View all photos for Grand Room, 1 King Bed, Non Smoking (Deluxe Contemporary)

Grand Room, 1 King Bed, Non Smoking (Deluxe Contemporary)

Grand Room, 1 King Bed, Non Smoking (Deluxe Contemporary)

  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite, 1 Bedroom, Non Smoking

Deluxe Suite, 1 Bedroom, Non Smoking | Living room

Deluxe Suite, 1 Bedroom, Non Smoking

  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed, Non Smoking

Executive Suite, 1 King Bed, Non Smoking

Executive Suite, 1 King Bed, Non Smoking

  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 1 King Bed, Non Smoking

Classic Room, 1 King Bed, Non Smoking

Classic Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 2 Single Beds, Non Smoking

Classic Room, 2 Single Beds, Non Smoking

Classic Room, 2 Single Beds, Non Smoking

  • Sleeps 2
  • 2 Twin Beds

Similar properties

Exterior

Excelsior Hotel Gallia, a Luxury Collection Hotel, Milan

Pool
Spa
Pet-friendly
Free WiFi
4.8 out of 5, Exceptional, (869)
The price is NZ$788
for 1 night
includes taxes & fees
7 Dec - 8 Dec
Excelsior Hotel Gallia, a Luxury Collection Hotel, Milan

About the area

Milan

A stay at The Westin Palace, Milan places you in the heart of Milan, within a 15-minute walk of Corso Buenos Aires and Via Montenapoleone Fashion District. .This luxury hotel is 0.7 mi (1 km) from Corso Como and 1.2 mi (2 km) from Piazza del Duomo.

What's nearby

  • Piazza della Repubblica - 1 min walk - 0.0 km
  • Teatro alla Scala - 19 min walk - 1.6 km
  • Galleria Vittorio Emanuele II - 4 min drive - 1.8 km
  • Piazza del Duomo - 4 min drive - 2.0 km
  • Cathedral of Milan - 5 min drive - 3.5 km

Getting around

  • Repubblica M3 Tram Stop - 2 min walk
  • Milan (XIK-Centrale Rail Station) - 11 min walk
  • Linate Airport (LIN) - 22 min drive

Restaurants

  • ‪Gelsomina - ‬4 min walk
  • ‪Acanto Restaurant - ‬3 min walk
  • ‪STK Milan - ‬3 min walk
  • ‪Principe Bar - ‬3 min walk
  • ‪Antica Pizzeria da Michele - ‬3 min walk

About this property

The Westin Palace, Milan

Luxury hotel with a full-service spa connected to the convention center in Milan
The Westin Palace, Milan offers 231 air-conditioned accommodations with minibars and safes. Beds feature down comforters and premium bedding. Televisions come with satellite channels and pay movies. Bathrooms include bathtubs or showers with rainfall showerheads, bathrobes, slippers, and bidets.

This Milan hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and hair dryers. In-room massages, hypo-allergenic bedding, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a 24-hour fitness center.
The onsite spa has 2 treatment rooms including rooms for couples. Services include facials, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
Make yourself at home in one of the 231 air-conditioned rooms featuring minibars. Your bed comes with down comforters and premium bedding. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with bathtubs or showers feature rainfall showerheads and complimentary toiletries.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. Additional features at this hotel include complimentary wireless internet access, concierge services, and wedding services.
Satisfy your appetite for dinner at PanEVO Restaurant, a restaurant which specializes in Regional cuisine, or stay in and take advantage of the room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are served on weekdays from 7:00 AM to 10:30 AM and on weekends from 7:00 AM to noon for a fee.
Featured amenities include a business center, limo/town car service, and dry cleaning/laundry services. Planning an event in Milan? This hotel has 12917 square feet (1200 square meters) of space consisting of conference space and 14 meeting rooms. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 7:00 AM and 10:30 AM and on weekends between 7:00 AM and noon.
PanEVO Restaurant - This restaurant specializes in Regional cuisine and serves breakfast and dinner. A children's menu is available.
Terrazza PanEVO-Summer - This restaurant specializes in Mediterranean cuisine and serves dinner only. Guests can enjoy alfresco dining (weather permitting). Open daily.
The Lounge Bar - This cocktail bar serves brunch and lunch. Guests can enjoy drinks at the bar. Open daily.
Late night fare is available from room service (during limited hours).

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Arabic, English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (EUR 40 per day)
  • Valet parking on site (EUR 60 per day)
  • Electric car charging station on site
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee 7:00 AM–10:30 AM on weekdays and 7:00 AM–noon on weekends: EUR 37 for adults and EUR 37 for children
  • 1 restaurant
  • 1 bar
  • Room service available

Restaurants on site

  • PanEVO Restaurant
  • Terrazza PanEVO-Summer
  • The Lounge Bar

Things to do

  • 24-hour fitness centre
  • Full-service spa

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Ballroom
  • Banquet hall
  • Lift
  • Front-desk safe
  • Reception hall

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference space (12917 square feet)
  • Meeting rooms - 14

Outdoors

  • Garden

Spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Couples treatment room(s)
  • Facials
  • Massages
  • Massage/treatment rooms
  • Spa open daily

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height plug sockets in bathroom
  • Transfer shower
  • Visual fire alarm
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • At least 80% of lighting from LEDs
  • Biodegradable coffee stirrers
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Dressing gowns
  • Bath or shower
  • Bidet
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 30-inch TV
  • Films for purchase
  • Satellite channels

Food and drink

  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Energy-saving switches
  • Free newspapers
  • In-room massage
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 50 per pet, per stay
Service animals are welcome, and are exempt from fees
1 total (up to 33 lbs per pet)

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 7.00 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 37 for adults and EUR 37 for children
  • Self parking fee: EUR 40 per day
  • Valet parking fee: EUR 60 per day
  • Pet fee: EUR 50 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Milan Westin
Milan Westin Palace
Palace Milan
Palace Westin
Westin Palace Milan Hotel
Westin Milan Palace
Westin Palace
Westin Palace Hotel
Westin Palace Hotel Milan
Westin Palace Milan
The Westin Palace, Milan Hotel Milan
Westin Milan
The Westin Palace, Milan Hotel
The Westin Palace, Milan Milan
The Westin Palace, Milan Hotel Milan

The Westin Palace, Milan Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 506 out of 916 reviews" "
Rating 8 - Good. 259 out of 916 reviews" "
Rating 6 - Okay. 79 out of 916 reviews" "
Rating 4 - Poor. 40 out of 916 reviews" "
Rating 2 - Terrible. 32 out of 916 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Roxana

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Good area, hotel is a little old.
Stayed 2 nights in Aug 2024

10/10 Excellent

Amerjit

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay at the Westin
Stayed 3 nights in Aug 2024

10/10 Excellent

Aldo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly-recommended
The hotel was good, well-located, and had the best buffet and hotel restaurant I had so far in Italy. The location was convenient because it’s pretty centric to the main city and I enjoyed my stay here a lot.
Stayed 3 nights in Aug 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing experience, couldn’t have gotten better
Stayed 6 nights in Aug 2024

8/10 Good

Dmitri

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 2 nights in Jul 2024

8/10 Good

Tessa

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The upgrade was nice.
Stayed 1 night in Aug 2024

10/10 Excellent

Raiko

Stayed 2 nights in Jul 2024

2/10 Terrible

Shad Wise and Dawana

Disliked: Cleanliness, staff & service, property conditions & facilities
The hotel AC was not working in our rooms on the first floor and we had to sleep in thr heat for 3 nights. They eventually brought me a fan to sleep with and they could not move me because they were totally booked. Also, I had three rooms and house keeping neglected to clean our rooms and we had to go and get towels to shower with. The hotel was outdated with spider webs everywhere and the staff was not very helpful with anything... Really bad experience for the amount of money we paid to stay there!
Stayed 3 nights in Jul 2024

10/10 Excellent

Giles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Mark

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jun 2024

8/10 Good

Ingrid

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only thing I did not like was that I booked a King size bed, but got to beds pushed together to create a King Size. 😟 the mattress of one would ALWAYS slip. So the bed situation was very POOR. Aside from that, it was exact.
Stayed 11 nights in Jun 2024

10/10 Excellent

Laleh

Liked: Staff & service
Stayed 3 nights in Jul 2024

2/10 Terrible

Oluwole

Stayed 6 nights in Jun 2024

10/10 Excellent

Maria

Stayed 3 nights in Jun 2024

4/10 Poor

Simon

Stayed 1 night in Jun 2024

10/10 Excellent

Linford

Stayed 1 night in Jun 2024

10/10 Excellent

Nimish

Stayed 3 nights in Jun 2024

4/10 Poor

Maria

Travelled with partner
Disliked: Cleanliness, staff & service
We stayed at the Westin Palace for 5 nights and we were horrified by the low level of hygiene and cleaninless they have. When we arrived at our room, we found an open intimate gel that they put as complimentary toiletry and I tossed it in the trash can, just to find out that the cleaning service took it out of the trash can and put it as she had replace it with a new one. On the third night we ran out of shower gel and we kindly ask the reception to please send it to our room… We had to wait two days to receive shower gel even though we asked various times. Lastly, one night we ordered some food and drinks to our room, the other morning the cleaning staff left the bottles at the hallway ( i assume for someone at the hotel to pick it up and clean the space), the hallway had the bottles and plates from our room as well other rooms for two nights, and no one cleaned it. This is not a 5 star hotel and definitely should’t be advertised as one. Very dissappinted.
Stayed 5 nights in Jun 2024

10/10 Excellent

Dawn, Greater MANCHESTER

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel, staff were exceptional especially Johan who checked us in and the young girl who works in the bar, both made our stay very pleasant. The breakfast is also lovely, I would highly recommend this hotel.
Stayed 3 nights in May 2024

10/10 Excellent

Jose

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel. Very Close to Milan center and city touristic and fashion spots. Can go by car as The parking lot is a great hotel facility.
Stayed 2 nights in May 2024

10/10 Excellent

Susana, Miami

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
not too close to the Duomo, but it was a great area to be around. super close to the train station
Stayed 6 nights in May 2024

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

2/10 Terrible

Carl

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Westing Milan worst Experience
Staff is arrogant. I arrived at midnight after 4h drive to Milan. My booking was for the following week, they made me pay for another room and did not refund me. Ended up paying 900 GBP for 6h of sleep. The room are old, the breakfast is overpriced, and the parking is too expensive. First & last trip in this below average hotel. Thanks Westing Milan!
Stayed 1 night in May 2024

10/10 Excellent

Wessam

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2024

10/10 Excellent

Sevak

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024