4/10 Poor
Donielle
Travelled with family
12 Jan 2026
Disliked: Amenities, property conditions & facilities
The elevators barely worked and took 5-7 minutes each time to open up. When I did not have all my stuff to carry, I took the stairs on the outside of the building. They were wet and slippery, so be cautious when taking them. The entire hotel smelled stuffy and very old, the air was very stale. My room door did not close all the way without force. Upon arriving to my room, the light switch did not work so I had to go to each lamp individually to turn on the lights to be able to see, it was night time with 2 kids. The phone in the living room area was not even plugged in, so we could not call the front desk or room service. One of the towels in the bathroom had stains on it. The water pressure in the shower was poor, and it took about 10 minutes to get water that was warm at best. The morning showers were lukewarm. The walls were paper-thin so we could hear everything. We could hear the people in the pool until about 1:00 AM. I didn't rate this a terrible because the staff we interacted with were very kind to us. But most likely will not be returning.
Donielle
Stayed 1 night in Jan 2026
