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Sheraton San Jose Hotel

3.5 star property

Photo gallery for Sheraton San Jose Hotel

Outdoor pool
Outdoor pool
Exterior
Premium bedding, pillow-top beds, in-room safe, blackout curtains
View from room

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Bar
  • Room service
  • Parking available
  • Housekeeping
  • Laundry

Explore the area

Map
1801 Barber Ln, Milpitas, CA, 95035
  • Silicon Valley University
    ‪4 min drive‬
  • Great Mall of the Bay Area
    ‪4 min drive‬
  • Cisco Systems Corporate Headquarters
    ‪5 min drive‬
  • San Jose, CA (SJC-Norman Y. Mineta San Jose Intl.)
    ‪10 min drive‬

Room options

View all photos for Suite, 1 Bedroom, Balcony

Premium bedding, pillow-top beds, in-room safe, blackout curtains

Suite, 1 Bedroom, Balcony

  • Mountain view
  • Sleeps 3
  • 1 Double Bed

View all photos for Room, 2 Queen Beds

Premium bedding, pillow-top beds, in-room safe, blackout curtains

Room, 2 Queen Beds

  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Non Smoking

Premium bedding, pillow-top beds, in-room safe, blackout curtains

Suite, 1 Bedroom, Non Smoking

  • City view
  • Sleeps 5
  • 2 Queen Beds

View all photos for Presidential Room, 1 Bedroom

Presidential Room, 1 Bedroom

Presidential Room, 1 Bedroom

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Premium bedding, pillow-top beds, in-room safe, blackout curtains

Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Premium bedding, pillow-top beds, in-room safe, blackout curtains

Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 King Bed, Balcony

Premium bedding, pillow-top beds, in-room safe, blackout curtains

Club Room, 1 King Bed, Balcony

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed

Premium bedding, pillow-top beds, in-room safe, blackout curtains

Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 Bedroom

Premium bedding, pillow-top beds, in-room safe, blackout curtains

Club Room, 1 Bedroom

  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Club Room, 2 Queen Beds, Balcony

Premium bedding, pillow-top beds, in-room safe, blackout curtains

Club Room, 2 Queen Beds, Balcony

  • Sleeps 5
  • 2 Queen Beds

View all photos for Club Room, 1 Bedroom

Premium bedding, pillow-top beds, in-room safe, blackout curtains

Club Room, 1 Bedroom

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Non Smoking, Courtyard View (Balcony)

Premium bedding, pillow-top beds, in-room safe, blackout curtains

Suite, 1 Bedroom, Non Smoking, Courtyard View (Balcony)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Non Smoking

Premium bedding, pillow-top beds, in-room safe, blackout curtains

Suite, 1 Bedroom, Non Smoking

  • Sleeps 3
  • 1 King Bed

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About the area

Milpitas

Located in Milpitas, Sheraton San Jose Hotel is in the business district, a 4-minute drive from Great Mall of the Bay Area and 7 minutes from Levi's Stadium. .This hotel is 5.6 mi (9 km) from CSU San Jose State University and 5.8 mi (9.4 km) from California's Great America.

What's nearby

  • Great Mall of the Bay Area - 4 min drive
  • Levi's Stadium - 7 min drive
  • SAP Center at San Jose - 8 min drive
  • San Jose Convention Center - 9 min drive
  • CSU San Jose State University - 9 min drive

Getting around

  • I-880 Station - 2 min drive
  • San Jose College Park Station - 7 min drive
  • Norman Y. Mineta San Jose Intl. Airport (SJC) - 13 min drive

Restaurants

  • ‪Jollibee - ‬4 min drive
  • ‪McDonald's - ‬4 min drive
  • ‪Olive Garden - ‬4 min drive
  • ‪Andersen Bakery - ‬4 min drive
  • ‪Auntie Anne's - ‬4 min drive

About this property

Sheraton San Jose Hotel

Suburban hotel with a fitness center and a 24-hour business center
Sheraton San Jose Hotel offers 229 accommodations, which are accessible via exterior corridors and feature safes and complimentary bottled water. Pillowtop beds feature premium bedding. 40-inch Smart televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Additionally, rooms include coffee/tea makers and irons/ironing boards. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Rollaway/extra beds (surcharge) are also available. Housekeeping is provided daily.
Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Stay in one of 229 guestrooms featuring Smart televisions. Your pillowtop bed comes with premium bedding. 40-inch flat-screen televisions are provided, with cable programming available. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.
Don't miss out on recreational opportunities including an outdoor pool and a fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.
Satisfy your appetite at the hotel's coffee shop/cafe, or stay in and take advantage of the room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge.
Featured amenities include a 24-hour business center, express check-out, and complimentary newspapers in the lobby. Event facilities at this hotel consist of conference space and meeting rooms. Self parking (subject to charges) is available onsite.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and public transport

  • On-site parking available only on request
  • Self parking on site (USD 15.00 per day)
  • Motorhome/coach/lorry parking (subject to charges) on site
  • Wheelchair-accessible parking available

Food and drink

  • 1 coffee shop/cafe
  • 1 bar
  • Room service available

Things to do

  • Fitness centre
  • Outdoor pool

Family friendly

  • Outdoor pool
  • Rollaway/extra beds (surcharge)

Conveniences

  • ATM/banking services
  • Ballroom
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Business services

  • 24-hour business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Lift
  • Grab bar in bath
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height view port in door
  • Transfer shower
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

More

  • At least 80% of lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Heating (climate-controlled)
  • Hypo-allergenic bedding
  • Pillow-top mattress
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 40-inch smart TV
  • TV channels
  • Films for purchase
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Access via exterior corridors
  • Connecting rooms available
  • Iron/ironing board
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 60
Late check-in subject to availability
Late check-in fee: USD 75
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: USD 75
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 150.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 50 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 25.0 per stay
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 75 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Self parking fee: USD 15.00 per day
  • Pet fee: USD 150.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in fee: USD 60 (subject to availability)
  • Late check-in fee: USD 75
  • Late check-out fee: USD 75 (subject to availability)
  • Rollaway bed fee: USD 25.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a deadbolt lock
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Pool access available from 6:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Sheraton San Jose
San Jose Sheraton
San Jose Sheraton Hotel
Sheraton Hotel San Jose
Sheraton San Jose
Sheraton San Jose Hotel
Sheraton San Jose Hotel Milpitas
Sheraton San Jose Milpitas
Milpitas Sheraton
Sheraton Milpitas
Sheraton San Jose Hotel Hotel
Sheraton San Jose Hotel Milpitas
Sheraton San Jose Hotel Hotel Milpitas

Sheraton San Jose Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 506 out of 1002 reviews
Rating 8 - Good. 230 out of 1002 reviews
Rating 6 - Okay. 112 out of 1002 reviews
Rating 4 - Poor. 81 out of 1002 reviews
Rating 2 - Terrible. 73 out of 1002 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Ervin

The front desk is always very pleasant and helpful and they accommodate my request every time.
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2024

10/10 Excellent

Lili

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and quiet. I like the interior decorations. It's very comfortable and relaxed stay on a busy business trip.
Stayed 2 nights in Nov 2024

10/10 Excellent

Ervin

Liked: Cleanliness, staff & service, property conditions & facilities
I always enjoy my stay at the Sheraton rooms are always clean and the staff is always helpful thank you
Stayed 1 night in Nov 2024

10/10 Excellent

CHUCK

Stayed 2 nights in Nov 2024

10/10 Excellent

Raquel

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Desiree

Stayed 1 night in Nov 2024

10/10 Excellent

Jose alonzo

Liked: Cleanliness, staff & service, property conditions & facilities
A very nice, clean, and quite place to stay.
Stayed 1 night in Nov 2024

10/10 Excellent

Jorge, Houston

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel
Stayed 1 night in Oct 2024

10/10 Excellent

Leah

Liked: Cleanliness, staff & service, property conditions & facilities
Missing this Hotel No ice machine it is broken, no small fridge at room, no microwave room and no free parking they charge separate my payment. next time be careful and check properly before reserved hotel. Learn lesson my experience.
Stayed 1 night in Oct 2024

10/10 Excellent

XJ

Stayed 1 night in Oct 2024

10/10 Excellent

Kerryn

Liked: Cleanliness, staff & service
We had a two night stay at this property. Check in was a breeze, all staff friendly. The hotel is old and tired and very much in need of a facelift. However the rooms are large and accommodated us perfectly. It was a good location to have a good look around San Jose.
Stayed 2 nights in Oct 2024

4/10 Poor

Orlando

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
For a Sheraton ; this place feels old and dirty. Sink was broken, dirty and sticky walls. They didn’t clean my room in two days. The feeling was like I was staying in a Motel
Stayed 2 nights in Oct 2024

4/10 Poor

Martin

Stayed 1 night in Oct 2024

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Quynh, Vancouver

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like front desk workers.
Stayed 1 night in Oct 2024

10/10 Excellent

Thong, Calhoun

Stayed 3 nights in Sep 2024

10/10 Excellent

Farhad, Denver

Liked: Cleanliness, staff & service, property conditions & facilities
Only one night.
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveller

Stayed 1 night in Oct 2024

4/10 Poor

Rodolfo

Travelled with family
Disliked: Property conditions & facilities
Buffet overpriced. Food just regular
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Shailesh

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed there for 3 days. Hotel was conveniently located near the airport with ample parking space. However, it was a paid parking costing 15$ taxes per night. It should be free as we are already paying decent amount of money per day for accommodation. Breakfast was good and reasonably priced, and was delivered within 30 minutes in our room, every time we ordered. Room was neat and clean but it did show its age, especially in the washroom the fit and finish was dull. Taps were loose and would take a bit of efforts to get closed completely. Also, I observed some rust formation over the bathtub tap along with some draining issues. Overall, it was a good experience.
Stayed 3 nights in Sep 2024

10/10 Excellent

Brandi, San Jose

Liked: Cleanliness, amenities, property conditions & facilities
Very nice place
Stayed 2 nights in Sep 2024

6/10 Okay

Ana

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, amenities
Not much to do in the immediate area a lot more industrial than I expected, our room was dark and only one switch for entry light all others needed to be switched on manually. Our TV was broken had to move after we had already settled in which was not ideal. No real amenities, no mini fridge in rooms. Rooms/bathrooms a bit outdated and the only outlet in the bathroom did not work.
Stayed 1 night in Sep 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2024