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Crowne Plaza Minneapolis West by IHG

3.5 star property

Photo gallery for Crowne Plaza Minneapolis West by IHG

Exterior
Interior
Exterior
Indoor pool
Property amenity

Reviews

8.4 out of 10
Very good

Popular amenities

  • Hot tub
  • Spa
  • Room service
  • Pet-friendly

Explore the area

Map
3131 Campus Drive, Plymouth, MN, 55441
  • Abbott Northwestern - WestHealth
    ‪8 min walk‬
  • Plymouth Playhouse
    ‪19 min walk‬
  • Sky Zone Indoor Trampoline Park
    ‪2 min drive‬
  • Minneapolis, MN (MSP-Minneapolis - St. Paul Intl.)
    ‪32 min drive‬

Room options

View all photos for Presidential Suite, 1 King Bed

Presidential Suite, 1 King Bed

Presidential Suite, 1 King Bed

  • 158 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Suite, 1 Bedroom

  • 48 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Room, 1 King Bed

Premium bedding, desk, laptop workspace, soundproofing

Premium Room, 1 King Bed

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Queen Beds

Premium bedding, desk, laptop workspace, soundproofing

Premium Room, 2 Queen Beds

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

  • 25 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Double Beds

Premium bedding, desk, laptop workspace, soundproofing

Standard Room, 2 Double Beds

  • 25 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room

Standard Room

Standard Room

  • 30 sq m
  • Sleeps 2
  • 1 Double Bed OR 1 Queen Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

Premium bedding, desk, laptop workspace, soundproofing

Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Dining

Comfort Inn Plymouth - Minneapolis

  • Pool
  • Hot tub
  • Breakfast included
  • Pet-friendly
4.2 out of 5, Very good, (880)
The price is NZ$177
for 1 room
includes taxes & fees
18 Mar - 19 Mar
Comfort Inn Plymouth - Minneapolis

About the area

Plymouth

With a stay at Crowne Plaza Minneapolis West by IHG in Plymouth, you'll be in the business district, within a 15-minute drive of Target Center and Abbott Northwestern - WestHealth. .This spa hotel is 11.4 mi (18.3 km) from Target Field and 12.1 mi (19.5 km) from U.S. Bank Stadium.

What's nearby

  • Sky Zone Indoor Trampoline Park - 2 min drive
  • Ridgedale Center - 8 min drive
  • Venetian Indoor Waterpark - 9 min drive
  • Target Field - 15 min drive
  • U.S. Bank Stadium - 17 min drive

Getting around

  • Fridley Station - 18 min drive
  • Minneapolis - St. Paul Intl. Airport (MSP) - 32 min drive

Restaurants

  • ‪Chipotle Mexican Grill - ‬4 min drive
  • ‪McDonald's - ‬11 min walk
  • ‪Sunshine Factory Bar & Grill - ‬2 min drive
  • ‪Starbucks - ‬4 min drive
  • ‪Perkins Restaurant and Bakery - ‬3 min drive

About this property

Crowne Plaza Minneapolis West by IHG

Suburban hotel with a full-service spa and a health club
Crowne Plaza Minneapolis West by IHG offers 243 air-conditioned accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. 42-inch flat-screen televisions come with cable channels.

This Plymouth hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

2 outdoor tennis courts and a health club are featured at the hotel. An indoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Spa at Plymouth Creek has 1 treatment room. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision.

Make yourself at home in one of the 243 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as desks and coffee/tea makers.
Relax at the full-service spa, where you can enjoy massages and facials. If you're looking for recreational opportunities, you'll find outdoor tennis courts, a health club, and an indoor pool. Additional features at this hotel include complimentary wireless internet access, concierge services, and an arcade/game room.
Enjoy American cuisine at Creekside Cafe and Lounge, a restaurant where you can take in the garden view, or stay in and take advantage of the room service (during limited hours). Mingle with other guests at the complimentary reception, held on select days. Full breakfasts are served on weekdays from 6:30 AM to 10 AM and on weekends from 7 AM to 11 AM for a fee.
Featured amenities include a 24-hour business center, express check-out, and complimentary newspapers in the lobby. Planning an event in Plymouth? This hotel has 38193 square feet (3548 square meters) of space consisting of conference space and 35 meeting rooms. Free self parking is available onsite.
A complimentary manager's reception is offered on select days.
Creekside Cafe and Lounge - Overlooking the garden, this restaurant specializes in American cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Full breakfast available for a fee 6:30 AM–10 AM on weekdays and 7 AM–11 AM on weekends: USD 12-19 for adults and USD 9-11 for children
  • 1 restaurant
  • Manager's reception (select days)
  • Room service available
  • Coffee/tea in a common area

Restaurants on site

  • Creekside Cafe and Lounge

Things to do

  • 2 outdoor tennis courts
  • Fitness classes
  • Arcade/games room
  • Basketball
  • Fitness centre
  • Full-service spa
  • Indoor pool
  • Pilates classes
  • Racquetball/squash
  • Sauna
  • A hot tub
  • Tennis
  • Volleyball
  • Yoga classes

Family friendly

  • Arcade/games room
  • Free cots/infant beds
  • Indoor pool
  • Laundry facilities
  • Fridge
  • Rollaway/extra beds (surcharge)
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Vending machine
  • Water dispenser

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference space (38193 square feet)
  • Meeting rooms - 35

Outdoors

  • Garden
  • Picnic area
  • Terrace

Spa

  • Aromatherapy
  • Body wraps
  • Facials
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - sports
  • Massage - Swedish
  • Massage/treatment rooms
  • Sauna
  • Spa open daily
  • Treatment room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Step-free path to entrance
  • Visual fire alarm
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Fireplace in reception
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cots/infant beds
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hairdryer
  • Towels

Entertainment

  • 42-inch flat-screen TV
  • TV channels

Food and drink

  • Coffee/tea maker
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Soundproofing

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25.00 per pet, per night
Service animals are welcome, and are exempt from fees
2 total pets
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per stay
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: 7.5 percent of room rate
The resort fee includes:
  • Business center/computer access
  • Fitness center access
  • Health club access
  • Housekeeping
  • Pool access

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 12 to 19 for adults, and USD 9 to 11 for children
  • Pet fee: USD 25.00 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:00 AM to 10:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
Children under 16 years old are not allowed in the spa without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Crowne Plaza Minneapolis
Crowne Plaza Minneapolis West
Crowne Plaza Minneapolis West Hotel
Crowne Plaza Minneapolis West Hotel Plymouth
Crowne Plaza Minneapolis West Plymouth
Crowne Plaza West Minneapolis
Minneapolis Crowne Plaza West
Minneapolis West

Crowne Plaza Minneapolis West by IHG Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 482 out of 1001 reviews
Rating 8 - Good. 301 out of 1001 reviews
Rating 6 - Okay. 107 out of 1001 reviews
Rating 4 - Poor. 61 out of 1001 reviews
Rating 2 - Terrible. 50 out of 1001 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

2/10 Terrible

Donna

Business traveller
Disliked: Cleanliness, amenities
Old and not clean
Stayed 1 night in Oct 2024

8/10 Good

WENDELL, Lenexa

Liked: Cleanliness, staff & service, property conditions & facilities
Under cover parking
Stayed 3 nights in Nov 2024

2/10 Terrible

Elizabeth l

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Nov 2024

8/10 Good

Heather

Travelled with group
Liked: Staff & service
Disliked: Amenities
I think the property needs a tremendous upgrade. I'd pay more for better quality. Also, there are limited dining options, which I hate. However, the staff is wonderful. Loved the ladies at the bar who were exhibited excellent service.
Stayed 2 nights in Nov 2024

6/10 Okay

Anne

Travelled with family
Liked: Cleanliness, staff & service
Check in took more time than it should have. Our shower/tub faucet could not be completely shut off so there was water dripping during our entire stay. On both mornings, there was no hot water at 8:15 in the morning. The staff in the dining areas and bar were fantastic and the food was pretty good for a hotel.
Stayed 2 nights in Nov 2024

10/10 Excellent

Tom

Stayed 1 night in Nov 2024

8/10 Good

Andrew

Travelled with partner
Liked: Staff & service
Enjoyable staycation for wife and I. I liked the property, the feel, the style, but the last update was clearly in the mid-80s. And the pool area needs to have the gigantic sheets of rotten paint pulled off and repainted - ugh.
Stayed 2 nights in Aug 2024

6/10 Okay

Brian

Business traveller
Liked: Amenities, property conditions & facilities
Disliked: Staff & service
Staff at front desk gives no info of where things are when you check in such as ice machine, breakfast and parking entrance to hotel. I walked up to the desk and they sat in the office looking at me instead of coming to the desk to help me like they hoped I would just go away not friendly or helpful at all
Stayed 3 nights in Oct 2024

10/10 Excellent

Matt

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Dalene

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

4/10 Poor

Marshal

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness
Room was covered in dust, bathroom in the room had mold on the ceiling of the shower and every wall due to non working shower fan.
Stayed 2 nights in Oct 2024

8/10 Good

Carrie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfectly fine stay.
Solid place to stay. Parking is awful. Down a hill around a corner. No valet for people that might need it. Only elite members can park up close to the door. Would hate to stay in winter. Put at farthest room from elevator next to machine room while traveling with friend with mobility issues. Thankfully it was only a one night stay on a longer trip.
Stayed 1 night in Sep 2024

8/10 Good

Babatunde

Liked: Cleanliness, property conditions & facilities
Good
Stayed 1 night in Oct 2024

10/10 Excellent

RODGER

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 7 nights in Sep 2024

6/10 Okay

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Got to my room. No air. Had to be moved. Waited too long for front desk and had to call again for new room. New room i had about 5 min of hot water both mornings and no water pressure. Keurig was filthy inside and needs to be cleaned.
Stayed 2 nights in Sep 2024

10/10 Excellent

Matt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Louise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

4/10 Poor

Wayne

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
There were several things I found wrong with this hotel. * No daily room tidy. I shouldn't have to request this. * Shower head was so loose that I had to hold it with one hand in order to take a shower. This shows that they don't inspect the rooms for such problems. * Furnace wasn't turned on?! They told me that this is a State rule. Well then the Hotel leadership should shout at the State legislature and tell them their policy is ludicrous instead of not allowing guests to control the room temperature. * Toilet leaked so that each 5 minutes or so, it would refill and make noise. Again, no inspections of rooms to proactively prevent this. * The Staff while very nice and friendly, didn't tell me where everything was at check in. Better would be to go over the amenities, locations of things I would be interested in using etc.. * Hot tub was broken. I picked this place just so I could use it. I wouldn't be able to recommend this hotel nor stay there myself again unless All of those are rectified.
Stayed 4 nights in Sep 2024

2/10 Terrible

Peter

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 12 nights in Aug 2024

8/10 Good

Nakisha

Travelled with family
Liked: Cleanliness, staff & service
Older property had a great stay
Stayed 2 nights in Aug 2024

10/10 Excellent

Kelly

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The entire staff was amazing and attentive.
Stayed 2 nights in Aug 2024

10/10 Excellent

Glaiza

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
It was a quiet place to stay. Staff are very nice and friendly. Definitely will book this place again whenever we go down there.
Stayed 2 nights in Aug 2024

2/10 Terrible

Vijay

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible experience
We had booked 2 queen beds per room and 2 rooms. They had only one available and were asked to adjust. Next day we requested additional towels and coffee pods for coffee maker and the front desk guy snickers and says ‘a form has to be filled with the front desk to get those’ and we were like woah! First time we had ever heard that for a simple request like that. The beds were lumpy and carpet had stains. But the worst part was that their front desk customer service stank!!! One of the worst! Wouldn’t recommend anyone going with them…
Stayed 3 nights in Aug 2024

10/10 Excellent

Shereen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A quiet and comfortable stay. Highly recommended.
Stayed 1 night in Sep 2024

10/10 Excellent

Terrell

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Aug 2024