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Heritance Kandalama

5.0 star property

Photo gallery for Heritance Kandalama

Outdoor pool, pool loungers
Deluxe Twin Room | Jetted tub
Premium bedding, minibar, in-room safe, desk
Fitness facility
Terrace/patio

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Hot tub
  • Bar
  • Spa
  • 24/7 front desk

Explore the area

Map
Kandalama Lake front, Kandalama, 21100
  • Popham's Arboretum
    ‪13 min drive‬
  • Dambulla Cave Temple
    ‪15 min drive‬
  • Rangiri Dambulla International Stadium
    ‪18 min drive‬
  • Sigiriya (GIU)
    ‪47 min drive‬

Room options

View all photos for Deluxe Twin Room

View from room

Deluxe Twin Room

  • 36 sq m
  • Lake view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior King

View from room

Superior King

  • 32 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe King with Jaccuzi

Premium bedding, minibar, in-room safe, desk

Deluxe King with Jaccuzi

  • 36 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Twin Room

Premium bedding, minibar, in-room safe, desk

Superior Twin Room

  • 32 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Panoramic King

Premium bedding, minibar, in-room safe, desk

Panoramic King

  • 33 sq m
  • Partial lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Twin Room

View from room

Luxury Twin Room

  • 36 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Luxury King with Bathtub

View from room

Luxury King with Bathtub

  • 36 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Panoramic King

Premium bedding, minibar, in-room safe, desk

Luxury Panoramic King

  • 53 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Panoramic Twin Room

Premium bedding, minibar, in-room safe, desk

Panoramic Twin Room

  • 33 sq m
  • Partial lake view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Suite

Suite | View from room

Suite

  • 58 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Panoramic Twin

Premium bedding, minibar, in-room safe, desk

Luxury Panoramic Twin

  • 53 sq m
  • Lake view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Royal Suite

Royal Suite

Royal Suite

  • 155 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Suite

Luxury Suite

Luxury Suite

  • 85 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

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The price is NZ$347
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About the area

Kandalama

Located in Kandalama, Heritance Kandalama is on a lake, within a 15-minute drive of Popham's Arboretum and Dambulla Cave Temple. .This family-friendly hotel is 7.4 mi (11.9 km) from Rangiri Dambulla International Stadium and 13.6 mi (22 km) from Sigiriya Museum.

What's nearby

  • Dambulla Cave Temple - 15 min drive
  • Rangiri Dambulla International Stadium - 18 min drive
  • Sigiriya Museum - 27 min drive
  • Ancient City of Sigiriya - 28 min drive
  • Pidurangala Rock - 33 min drive

Restaurants

  • ‪Pizza Hut - ‬16 min drive
  • ‪Delight Restaurant - ‬17 min drive
  • ‪New Sigiri Restaurant - ‬25 min drive
  • ‪Hotel Amaya Lake Dambulla - ‬13 min drive
  • ‪curry leaf restaurant - ‬21 min drive

About this property

Heritance Kandalama

Luxury hotel with 4 restaurants and a full-service spa
Heritance Kandalama offers 152 air-conditioned accommodations with minibars and safes. Rooms open to balconies. Accommodations offer separate sitting areas. Beds feature premium bedding. LED televisions come with premium satellite channels. Bathrooms include bathtubs or showers with rainfall showerheads, bathrobes, slippers, and bidets.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

An outdoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Coco Spa. Services include facials, body scrubs, body treatments, and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. The spa is equipped with a sauna.

The spa is open daily. Children under 15 years old are not allowed in the spa without adult supervision.

Make yourself at home in one of the 152 air-conditioned rooms featuring minibars and LED televisions. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with bathtubs or showers feature rainfall showerheads and complimentary toiletries.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including an outdoor pool, a hot tub, and a sauna. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).
Grab a bite at Kanchana Restaurant, one of the hotel's 4 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 7:30 AM to 10:30 AM for a fee.
Featured amenities include a 24-hour business center, express check-in, and express check-out. A shuttle from the airport to the hotel is provided for a surcharge (available 24 hours), and free valet parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 7:30 AM and 10:30 AM.
Kanchana Restaurant - This restaurant serves breakfast, lunch, and dinner.
Kaludiya Restaurant - This fine-dining restaurant serves dinner only. Guests can enjoy drinks at the bar.
Cafe Kachchan - Overlooking the pool, this café serves light fare only.
Kachchan Bar - Onsite bar.
Kachchan Lounge - Onsite lobby lounge.
24-hour room service is available.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Free valet parking on site
  • 24-hour pick-up airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Buffet breakfast available for a fee daily 7:30 AM–10:30 AM: USD 20 for adults and USD 10 for children
  • 4 restaurants and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service

Restaurants on site

  • Kanchana Restaurant
  • Kaludiya Restaurant
  • Cafe Kachchan
  • Kachchan Bar
  • Kachchan Lounge

Things to do

  • Bike rentals
  • Billiards/pool table
  • Ecotours
  • Fitness centre
  • Full-service spa
  • Outdoor pool
  • Sauna
  • A hot tub
  • Steam room
  • Table tennis

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service

Business services

  • 24-hour business centre
  • Computer station
  • A meeting room

Outdoors

  • Pool sunloungers
  • Terrace

Spa

  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body treatments
  • Facials
  • Manicures and pedicures
  • Massages
  • Sauna
  • Spa open daily

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Hardwood flooring in room
  • In-room accessibility
  • Wheelchair-accessible (may have limits)

More

  • Designated smoking areas
  • Games

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Ceiling fan
  • Premium bedding

Bathroom

  • Bathrobes
  • Bath or shower
  • Bidet
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • LED TV
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Desk
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Separate sitting area
  • Slippers
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 15.0 per day

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Christmas Eve (24 December) Gala Dinner per adult: USD 150
  • New Year's Eve (31 December) Gala Dinner per adult: USD 150

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 20 for adults and USD 10 for children
  • Airport shuttle fee: USD 220 per vehicle
  • Rollaway bed fee: USD 15.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

No pets and no service animals are allowed at this property
Children under 15 years old are not allowed in the spa without adult supervision

Property is also known as

Heritance Kandalama
Heritance Kandalama Dambulla
Heritance Kandalama Hotel
Heritance Kandalama Hotel Dambulla
Kandalama
Kandalama Heritance
Hotel Heritance Kandalama
Kandalama Hotel Dambulla
Kandalama Hotel Sri Lanka
Heritance Kandalama Hotel
Heritance Kandalama Kandalama
Heritance Kandalama Hotel Kandalama

Heritance Kandalama Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 370 out of 591 reviews
Rating 8 - Good. 135 out of 591 reviews
Rating 6 - Okay. 48 out of 591 reviews
Rating 4 - Poor. 27 out of 591 reviews
Rating 2 - Terrible. 11 out of 591 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing staff , food & hotel.
Stayed 1 night in Nov 2024

10/10 Excellent

Melanie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a beautiful and well-designed hotel in a unique location next to the lake and jungle. The staff were attentive and thoughtful. The only downside was the dining options - the menus are international and expensive, and the remote location of the hotel makes it difficult to eat elsewhere. We would have preferred more local Sri Lankan options. However, the buffet breakfast was varied and impressive.
Stayed 3 nights in Nov 2024

10/10 Excellent

Anton

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location Food was phenomenal If i have to nitpick, the rooms could use a little upgrade with its fixtures Over all it was worth every penny.
Stayed 1 night in Nov 2024

2/10 Terrible

Kandiah

Stayed 1 night in Jul 2024

10/10 Excellent

fiham

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Love the place and location
Stayed 2 nights in Jul 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

Elinna

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Heritance is like no other hotel you would have stayed at before. They are so seemlessly integrated with the jungle around them that you'll be able to experience the surrounding nature whilst staying at the hotel. The staff are all so accommodating and you can book cool dsy trip excursions at reasonable prices. The buffet breakfast, lunch and dinner were unbelieveably good. The lady that makes fresh hoppers is thr best!
Stayed 3 nights in Jun 2024

10/10 Excellent

Rochelle

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities
Property was amazing. There was a smell from the shower drain hole. Everything else was fabulous
Stayed 3 nights in Jun 2024

10/10 Excellent

Jan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2024

8/10 Good

Malabika

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Too many bugs, frogs and lizards.
Stayed 1 night in May 2024

10/10 Excellent

Rashed, Thousand Oaks

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

Chathuri

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Withanage

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always love the place. Visited 20 years ago for my honeymoon. This time was my second trip to hotel. Absolutely loved it.
Stayed 1 night in Apr 2024

10/10 Excellent

Joseph Alexis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best base for cultural Sri Lanka
Amazing location and building which blends right into the beautiful nature surrounding it. Has all the facilities you need as well as extra activities. Food could be better as could the pool bar service. Had a wonderful stay
Stayed 5 nights in Mar 2024

10/10 Excellent

Salomi

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this place, and its people 😊

10/10 Excellent

Robby, Guthrie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay! The staff was friendly and helpful from the moment we arrived to the moment we left. The housekeeping staff was particularly lovely. We enjoyed the different towel animals they created. Our room was comfortable. The bathroom was quite spacious. And the onsite restaurants were delicious. We appreciated the wide variety of food available at breakfast. Highly recommend this hotel.
Stayed 4 nights in Feb 2024

10/10 Excellent

Frank Thanh

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The serenity of this property is worth a few nights stay.
Stayed 2 nights in Feb 2024

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful location
Wonderful location for a hotel. Fabulous views. Very good room. Only concern was the number of large groups staying there who dominated the restaurant.
Stayed 3 nights in Jan 2024

10/10 Excellent

Dr Sas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was fine. highly recommend.
Stayed 2 nights in Jan 2024

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unforgettable
Heritance Kandalama is worth visiting for the building alone - I can't remember being this moved by architecture. If the idea of a hotel built into forest, with sweeping views of lakes and mountains, and of sharing open corridors with monkeys and bats delights you, then you can't do better. The highpoint of our stay were our three tours (bird watching, jungle hike, and the free architectural tours - our birdwatching by boat tour was canceled on account of rain) with in-house naturalist Nalinda. Nalinda's vast knowledge and pride in the place (building and forest) made our walks with him one of the high-points of our time in Sri Lanka. Since elephants are roaming freely through the property, it isn't entirely safe to go walking without expert supervision. Thanks also to Lakmi who checked us in, and all the other staff, who looked after us wonderfully throughout our stay. My one suggestion: maybe install some kind of general tip box at reception so visitors have an easy way to thank the cleaners and cooks etc we don't interact with directly.
Stayed 2 nights in Jan 2024

10/10 Excellent

Jithmi

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was great. We were there during Christmas and as they were setting up for it, dining area was temporary closed. However all in all great location and service
Stayed 2 nights in Dec 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

8/10 Good

Thinh, Los Gatos

Liked: Cleanliness, staff & service
The hotel is isolated and overlooks a lake with views of Sigiriya. While it is an old hotel with dated rooms and fixtures, the staff are very friendly and the original ambience of the hotel, to have nature encroach on all of its areas, redeems its shortcomings. It's a charming place.
Stayed 2 nights in Dec 2023

10/10 Excellent

Shihana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location to have a relaxing quite time
Stayed 3 nights in Dec 2023

10/10 Excellent

francisco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel right in the middle of nature, breathtaking views and friendly staff
Stayed 1 night in Dec 2023