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The Ritz-Carlton, Osaka

5.0 star property

Photo gallery for The Ritz-Carlton, Osaka

Frette Italian sheets, down duvets, minibar, in-room safe
4 restaurants, breakfast, lunch, dinner served; French cuisine
Property amenity
Lounge
Garden

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Pool
  • Hot tub
  • Gym

Explore the area

Map
2-5-25 Umeda, Kita, Osaka, Osaka, 530-0001
  • Osaka Station City
    ‪8 min walk‬
  • Pokemon Centre Osaka
    ‪8 min walk‬
  • Grand Front Osaka Mall
    ‪9 min walk‬
  • Osaka (KIX-Kansai Intl.)
    ‪50 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed (Club Level)

Frette Italian sheets, down duvets, minibar, in-room safe

Deluxe Room, 1 King Bed (Club Level)

  • 51 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King bed (High Floor)

Frette Italian sheets, down duvets, minibar, in-room safe

Superior Room, 1 King bed (High Floor)

  • 43 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed (High Floor)

Deluxe Room, 1 King Bed (High Floor)

Deluxe Room, 1 King Bed (High Floor)

  • 51 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King bed (High Floor)

Frette Italian sheets, down duvets, minibar, in-room safe

Junior Suite, 1 King bed (High Floor)

  • 64 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite, 1 Double Bed

Presidential Suite, 1 Double Bed

Presidential Suite, 1 Double Bed

  • 233 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Junior Suite, 1 King bed

Junior Suite, 1 King bed

Junior Suite, 1 King bed

  • 64 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

  • 51 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed

55-inch plasma TV with cable channels, TV

Executive Suite, 1 King Bed

  • 76 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed (Club Level)

Frette Italian sheets, down duvets, minibar, in-room safe

Superior Room, 1 King Bed (Club Level)

  • 43 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Multiple Beds, City View

Suite, Multiple Beds, City View

Suite, Multiple Beds, City View

  • 77 sq m
  • City view
  • Sleeps 5
  • 5 Twin Beds

View all photos for Superior Room, 1 King bed

Superior Room, 1 King bed

Superior Room, 1 King bed

  • 43 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 2 Twin beds

55-inch plasma TV with cable channels, TV

Executive Suite, 2 Twin beds

  • 76 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Room, 2 Queen Beds (High Floor)

Frette Italian sheets, down duvets, minibar, in-room safe

Deluxe Room, 2 Queen Beds (High Floor)

  • 51 sq m
  • City view
  • Sleeps 3
  • 2 Queen Beds

View all photos for Superior Room, 2 Twin beds (High Floor)

Frette Italian sheets, down duvets, minibar, in-room safe

Superior Room, 2 Twin beds (High Floor)

  • 43 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Room, 2 Queen Beds

Deluxe Room, 2 Queen Beds

Deluxe Room, 2 Queen Beds

  • 51 sq m
  • City view
  • Sleeps 3
  • 2 Queen Beds

View all photos for Superior Room, 2 Twin beds (Club Level)

Frette Italian sheets, down duvets, minibar, in-room safe

Superior Room, 2 Twin beds (Club Level)

  • 43 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Suite, 2 Twin beds (Club Level)

55-inch plasma TV with cable channels, TV

Executive Suite, 2 Twin beds (Club Level)

  • 76 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Junior Suite, 2 Queen Beds (High Floor)

Junior Suite, 2 Queen Beds (High Floor)

Junior Suite, 2 Queen Beds (High Floor)

  • 64 sq m
  • City view
  • Sleeps 3
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds (Club Level)

Frette Italian sheets, down duvets, minibar, in-room safe

Deluxe Room, 2 Queen Beds (Club Level)

  • 51 sq m
  • City view
  • Sleeps 2
  • 2 Queen Beds

View all photos for Executive Suite, 1 King Bed (Club Level)

55-inch plasma TV with cable channels, TV

Executive Suite, 1 King Bed (Club Level)

  • 76 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed (Club Level)

Frette Italian sheets, down duvets, minibar, in-room safe

Junior Suite, 1 King Bed (Club Level)

  • 64 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Twin beds

Superior Room, 2 Twin beds

Superior Room, 2 Twin beds

  • 43 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

Similar properties

Exterior

InterContinental Osaka by IHG

  • Pool
  • Spa
  • Free WiFi
  • Restaurant
4.8 out of 5, Exceptional, (1001)
The price is NZ$868
for 1 room
includes taxes & fees
8 Mar - 9 Mar
InterContinental Osaka by IHG

About the area

Osaka

A stay at The Ritz-Carlton, Osaka places you in the heart of Osaka, a 5-minute drive from Dotonbori and 6 minutes from Osaka Castle. .This luxury hotel is 4.4 mi (7 km) from Universal Studios Japan and 5.4 mi (8.7 km) from Osaka Aquarium Kaiyukan.

What's nearby

  • Osaka Station City - 8 min walk
  • Grand Front Osaka Mall - 9 min walk
  • Umeda Sky Building - 15 min walk
  • Dotonbori - 5 min drive
  • Osaka Castle - 6 min drive

Getting around

  • Nishi-Umieda Station - 5 min walk
  • Osaka Station - 9 min walk
  • Kansai Intl. Airport (KIX) - 50 min drive

Restaurants

  • ‪スプレンディード - ‬2 min walk
  • ‪スターバックス - ‬1 min walk
  • ‪屋上バー bee - ‬1 min walk
  • ‪サイゼリヤ - ‬2 min walk
  • ‪丸福珈琲店・ ハービスPLAZA店 - ‬2 min walk

About this property

The Ritz-Carlton, Osaka

Luxury hotel connected to a shopping center in Umeda with 4 restaurants
The Ritz-Carlton, Osaka offers 291 accommodations, which are accessible via exterior corridors and feature minibars and laptop-compatible safes. Beds feature Frette Italian sheets and down comforters. A pillow menu is available. 55-inch plasma televisions come with cable channels. Refrigerators and coffee/tea makers are provided. Bathrooms include bathrobes, slippers, bidets, and complimentary toiletries.

This Osaka hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and hair dryers. In-room massages, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a sauna and a 24-hour fitness center.
The Ritz-Carlton Spa has 5 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.
Make yourself at home in one of the 291 guestrooms featuring refrigerators and plasma televisions. Your bed comes with down comforters and Frette Italian sheets. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms have complimentary toiletries and bidets.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find an indoor pool, a hot tub, and a sauna. Additional features at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.
Enjoy French cuisine at La Baie, one of the hotel's 4 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge. Full breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.
Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-out. Event facilities at this hotel consist of conference space and meeting rooms. Self parking (subject to charges) is available onsite.
Full breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
La Baie - This fine-dining restaurant specializes in French cuisine and serves lunch and dinner. Reservations are required.
Xiang Tao - This restaurant specializes in Chinese cuisine and serves lunch and dinner. Reservations are required. Open daily.
Hanagatami - This restaurant specializes in Japanese cuisine and serves lunch and dinner. Reservations are required. Open daily.
Splendido - This restaurant specializes in Italian cuisine and serves breakfast, lunch, and dinner. Open daily.
The Bar - Onsite bar. Open daily.
24-hour room service is available.

Languages

Chinese (Mandarin), English, French, German, Italian, Japanese, Korean, Spanish, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Self parking on site (JPY 2100 per night)
  • Valet parking on site (JPY 5400 per day)

Food and drink

  • Full breakfast available for a fee daily 6:30 AM–10:30 AM: JPY 5500 for adults and JPY 2750 for children
  • 4 restaurants and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service

Restaurants on site

  • La Baie
  • Xiang Tao
  • Hanagatami
  • Splendido
  • The Bar

Things to do

  • 24-hour fitness centre
  • Full-service spa
  • Indoor pool
  • Sauna
  • Shopping
  • A hot tub
  • Steam room

Family friendly

  • Free cots/infant beds
  • Indoor pool
  • Laundry facilities
  • Fridge
  • Rollaway/extra beds (surcharge)

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Spa

  • 5 treatment rooms
  • Aromatherapy
  • Body treatments
  • Couples treatment room(s)
  • Facials
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - Swedish
  • Massage/treatment rooms
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Lift door width (centimetres): 109
  • Grab bar near toilet
  • Toilet grab bar height (centimetres): 74
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height plug sockets in bathroom
  • Low-height view port in door
  • Portable bath seat
  • Step-free path to entrance
  • Visual alarms in hallways
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)

More

  • At least 80% of lighting from LEDs
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Couples dining
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • Fireplace in reception
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Romance packages available
  • Rooftop garden
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Frette Italian sheets
  • Free cots/infant beds
  • Pillow menu
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 55-inch plasma TV
  • TV channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Fridge

More

  • Access via exterior corridors
  • Connecting rooms available
  • Desk
  • Energy-saving switches
  • Free newspapers
  • In-room massage
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Recycling
  • Slippers
  • Turndown service
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
12 children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for JPY 12650.0 per day
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-300 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 7,000. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately JPY 5500 for adults and JPY 2750 for children
  • Self parking fee: JPY 2100 per night
  • Valet parking fee: JPY 5400 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: JPY 12650.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities

Property is also known as

Osaka Ritz-Carlton
Ritz-Carlton Hotel Osaka
Ritz-Carlton Osaka
Ritz-Carlton Osaka Hotel
Osaka Ritz Carlton
Ritz Osaka
Ritz-Carlton Osaka Hotel Osaka
The Ritz-Carlton, Osaka Hotel
The Ritz-Carlton, Osaka Osaka
The Ritz-Carlton, Osaka Hotel Osaka

The Ritz-Carlton, Osaka Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 776 out of 1000 reviews
Rating 8 - Good. 161 out of 1000 reviews
Rating 6 - Okay. 33 out of 1000 reviews
Rating 4 - Poor. 15 out of 1000 reviews
Rating 2 - Terrible. 15 out of 1000 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Diego

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Service
Stayed 6 nights in Nov 2024

10/10 Excellent

Naoko M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I've been going there since they opened. I noticed their service is slow this time.
Stayed 4 nights in Oct 2024

10/10 Excellent

Julie, Alameda

Stayed 3 nights in Oct 2024

8/10 Good

Caleb

Stayed 2 nights in Oct 2024

10/10 Excellent

Eva

Stayed 1 night in Oct 2024

10/10 Excellent

randy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Barbara, Ballwin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff went above and beyond on every little detail
Stayed 1 night in Oct 2024

10/10 Excellent

Jonathan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is to date one of the nicest hotels I've ever stayed. The staff was incredible, room was gorgeous, and the food was excellent. If you ever need anything during your stay, ask the front desk and they will go out of their way to make it happen.
Stayed 3 nights in Sep 2024

10/10 Excellent

Luke

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staying at the Ritz will ruin all other hotels for you. It’s impossible to meet the same standard that the ritz provides. If I could always choose the ritz I would. Everyone there is incredibly respectful and knowledgeable. Made me feel very relaxed and at home during my stay
Stayed 2 nights in Oct 2024

10/10 Excellent

Jessica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Most amazing stay from the moment we were picked up at the airport. Would stay here any time
Stayed 3 nights in Oct 2024

10/10 Excellent

Denice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our short stay was impressive, starting with the staff service, the spacious room with a lot of amenities, the spectacular view of the city, and many choice restaurants.
Stayed 1 night in Oct 2024

10/10 Excellent

Ken

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Top class hotel. Everything is top end. Staff are amazing and helpful. What you would expect from a Japanese 5* hotel.
Stayed 6 nights in Sep 2024

10/10 Excellent

Sang Hoon

Liked: Cleanliness, staff & service, property conditions & facilities
Thus hotel has 4 superb restaurant(Japanese, French, Chinese and Italian). Also, lobby lounge afternoon tea is great option for relax. It has small spa but clean and hot spring level water! Best and professional staff, especially at lobby lounge!
Stayed 2 nights in Sep 2024

10/10 Excellent

Christopher

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel. A classic
Stayed 4 nights in Sep 2024

10/10 Excellent

rupinder, Fresno

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 2 nights in Sep 2024

10/10 Excellent

Yun Sang, Taiwai

.
Stayed 1 night in Aug 2024

10/10 Excellent

John

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2024

10/10 Excellent

Liliana

Stayed 2 nights in Jun 2024

10/10 Excellent

anshu

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is amazing. Connected to the subway at the main stations and was easy to go everywhere.
Stayed 4 nights in Jun 2024

10/10 Excellent

Maria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff service.
Stayed 1 night in Jun 2024

10/10 Excellent

Liliana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great treatment!
Simon the manager was so amazing and thoughtful took care of our family in every possible way. The staff was out of this world Every little detail they seemed to know what we needed and wanted before even thinking about it. We celebrated my son’s birthday and I cant think of a better place than the Ritz to stay. Every day I was more surprised than the previous about how thoughtful they were in making our stay as perfect as it could get. Mounir my French friend will be missed. Just how cozy it felt to be there and all the help in arrangements for our birthday celebration and advises on how to get around. I was sadly under the weather one day and they took care of me like family. This trip will certainly be memorable. Thank you Simon and the entire staff for such a beautiful time
Stayed 2 nights in Jun 2024

10/10 Excellent

Clifford, Sarasota

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exactly what you would expect. Staff was overly helpful and considerate. 5 stairs!!!
Stayed 4 nights in Jun 2024

10/10 Excellent

Ruben

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very elegant hotel.
Stayed 3 nights in Jun 2024

10/10 Excellent

Gaston

Stayed 4 nights in Jun 2024

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel experience we have ever had. Everything was perfect!
Stayed 2 nights in May 2024