I only stayed at The Sonnenalp one night, but can confidently say it was a truly wonderful experience! Upon check in I greeted by the exceptional Anka, who became my go-to for my whole stay. I was offered an upgrade for an extremely reasonable price. In addition, I was shown the 3 available rooms and told to pick my favorite! My room was beautiful, with a fabulous fireplace and enormous spa bathroom, plus small balcony. It felt like a ski chalet in Switzerland, but with all updated amenities. Water and Nespresso were fully stocked, and there were cookies upon turndown. The hotel is so cozy and chic, very European, and in a perfect location. I was constantly given whatever was needed (water bottles, umbrellas etc). Another great front desk employee (woman whose name starts with a K, forgot to write down) was also so kind and helpful with my morning excursions, and made sure I took water with me! She also gave me a nice late check out, but I got stuck in Vail until pretty late at night. The staff let me use the facilities (pool, spa etc.) until I left Vail, and held my bags the entire time. The pool area both indoors and outdoors are magical. Like a secret garden, overlooking Gore Creek with full bar and poolside food. I’m truly blown away by the level of service and how personal and helpful it was. I was treated like a recurrent guest who spends major money at the hotel, while only being there 1 night. I’ll certainly be back and refer others!
