Well, firstly, the staff are awesome. Was helped to check in a little early, given a cold bottle of water while I wandered about the town and offered to store my bag.
The location is perfect - right int he center of the old city, could not be better.
Speaking of the location - the attached restaurant is fabulous - highly recommend the Antica Trattoria Cervetta.. warning, the cotoletta is piu grande.
The decor is very cute and campy - baskets and things with cute lighting about the hotel - very quaint.
Now - the criticism. My room was very small, like even for old city Italy standards. Recent stay in Florence was also a small old hotel - and you can see my review…. I understand I’m not staying at the Four Seasons or a Fairmont property. But a single bed without a side table (there was a small plank between the bed and the wall with a phone on it and a globe lamp.. no place to put a phone charger or ipad.
Wifi was good - but had a passcode which wasn’t given on check-in, so be sure to get that.. otherwise, wifi worked well.
Shower, again, was small, but very clean.
Air conditioner laboured to keep up with the heat (this was mid-May, so deep summer, at last in that room would likely be a troppo caldo).
All in all, great people, clean, if very small - and no lifts, so if like me, you had a small day pack, non problema, but if you have a suitcase, it would be a lift to the second (N.A. 3rd) floor.