When you stay at Hotel Pousada Shangri-la in Serra Negra, you'll be in the mountains, within a 5-minute drive of Fonte Santo Agostinho Park and Disneylandia dos Robos Museum. .This family-friendly pousada is 2 mi (3.3 km) from Cable Car and 2.1 mi (3.3 km) from Crafts Fair.
Circuito das Águas Convention Center - 6 min drive
Alto da Serra Viewpoint - 12 min drive
Thermas Water Park - 33 min drive
Restaurants
Restaurante Shangri la - 1 min walk
Cantina e Ristorante Famiglia Schiavo - 5 min drive
Brasa Defumados - 4 min drive
Restaurante Pôr do Sol - 7 min drive
Restaurante Piracatu - 8 min drive
About this property
Hotel Pousada Shangri-la
Family-friendly pousada with a steam room and spa services
Hotel Pousada Shangri-la offers 19 air-conditioned accommodations with indoor private spa tubs and minibars. Rooms open to lanais. Each accommodation is individually furnished. 32-inch LCD televisions come with cable channels. Bathrooms include shower/tub combinations with jetted bathtubs, complimentary toiletries, and hair dryers.
Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include safes and phones. Housekeeping is provided daily.
An indoor pool, an outdoor pool, and a children's pool are on site. Other recreational amenities include a steam room.
Guests can pamper themselves by indulging in the onsite spa services. Services include hot stone massages, facials, and body treatments. The spa is equipped with Turkish bath/hammam. A variety of treatment therapies are provided, including reflexology.
Treat yourself to a stay in one of the 19 individually furnished guestrooms, featuring indoor private spa tubs and LCD televisions. Rooms have private lanais. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature jetted bathtubs and complimentary toiletries.
Pamper yourself with onsite massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including an outdoor pool, an indoor pool, and a steam room. Additional features at this pousada include complimentary wireless internet access, an arcade/game room, and wedding services.
Stop by the pousada's restaurant, Shangri-la, for lunch or dinner. Dining is also available at the coffee shop/cafe, and room service (during limited hours) is provided. Relax with your favorite drink at the bar/lounge or the poolside bar. Full breakfasts are available daily from 8:00 AM to 11:30 AM for a fee.
Featured amenities include complimentary wired internet access, a 24-hour front desk, and multilingual staff. Free self parking is available onsite.
Full breakfasts are available for a surcharge and are served each morning between 8:00 AM and 11:30 AM.
Shangri-la - This restaurant serves breakfast, lunch, dinner, and light fare. A children's menu is available.
Room service (during limited hours) is available.
Languages
English, Portuguese
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi and wired Internet
Parking and public transport
Free self-parking on site
Food and drink
Full breakfast available for a fee daily 8:00 AM–11:30 AM: BRL 43.00 per person
1 restaurant and 1 coffee shop/cafe
1 poolside bar and 1 bar
Room service available
Coffee/tea in a common area
Restaurants on site
Shangri-la
Things to do
Arcade/games room
Billiards/pool table
Children's pool
Indoor pool
Outdoor pool
Spa services
Steam room
Family friendly
Arcade/games room
Children's pool
Indoor pool
Laundry facilities
Outdoor pool
Fridge
Conveniences
Library
Guest services
24-hour front desk
Daily housekeeping
Laundry facilities
Multilingual staff
Tour/ticket assistance
Wedding services
Business services
Meeting rooms
Outdoors
Garden
Terrace
Spa
Body treatments
Facials
Massage - hot stone
Reflexology
Turkish bath/hammam
Accessibility
This property does not have any lifts
More
Designated smoking areas
TV in lobby
Room amenities
Bedroom
Air conditioning
Ceiling fan
Bathroom
Free toiletries
Hairdryer
Jetted bath
Private bathroom
Shower/bath combination
Towels
Entertainment
32-inch LCD TV
TV channels
Food and drink
Minibar
Fridge
More
Individually furnished
Phone
Private indoor hot tub
Safe
Policies
Check-in
Check-in start time: 5:30 PM; Check-in end time: 3:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before 3 PM
Contactless check-out available
Special check-in instructions
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
Pets allowed for an extra charge of BRL 40 per pet, per night
Service animals are welcome, and are exempt from fees
3 total pets
Restrictions apply; for more information contact the property at the number on the booking confirmation
Children and extra beds
Children are welcome
2 children, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room
Payment types
Important information
Optional extras
Fee for full breakfast: approximately BRL 43.00 per person
Pet fee: BRL 40 per pet, per night
Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
We should mention
This property does not have elevators
Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Property is also known as
Hotel Pousada Shangri-la Serra Negra
Hotel Pousada Shangri-la
Shangri-la Serra Negra
Shangri La Brazil Serra Negra
Hotel Pousada Shangri-la Serra Negra
Hotel Pousada Shangri-la Pousada (Brazil)
Hotel Pousada Shangri-la Pousada (Brazil) Serra Negra
Hotel Pousada Shangri-la Reviews
Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Muito bom, ótimas instalações, confortável, pessoal muito atencioso.
Um único senão foi o barulho das obras de reforma do chalé ao lado do que ficamos. Sei que é difícil conciliar mas por tratar-se de um local para descanso poderiam fazer as obras em horários que incomodasse menos, por exemplo das 10 as 16 horas e não as 7 horas.
Atendimento excelente, local agradável, muito limpo, confortável, vista maravilhosa, comida excepcional. Precisa de manutenção em alguns lugares, mas no geral, a experiência foi incrível!
para relaxar corpo e mente, tranquilidade na serra
Ótimas acomodações, espaço com linda vista da natureza, o café da manhã é bom apesar de não ter muita variedade de pratos. Serviço no geral muito bom, os atendentes na recepção muito prestativos e simples. Enfim, ótima estadia para casais/famílias que necessitam de uns dias de descanso.
Hotel maravilhoso mas sem muitas opções em caso de tempo chuvoso. Sugestões: espaço interno para atividades físicas quando as condições não forem favoráveis e mais canais de TV a cabo disponíveis e em que o hóspede pode escolher as opções de linguagem de áudio e legendas - as duas opções estavam em português.
Ficamos no quarto 13, parece um quarto localizado no porão. São 4 lances de escada da recepção até o quarto, sendo a última por um corredor bem estreito. A varanda/janela do quarto dá para uma estrada de terra onde passam ônibus, caminhões e carros desde logo bem cedo (nos hospedamos durante a semana), portanto o quarto era bem barulhento. No banheiro, a entrada para o box/banheira é feita por um degrau bem alto, portanto de difícil acesso para quem tem qualquer limitação física.
A pousada é realmente como aparente nas fotos, muito bonita, com ótima vista para as montanhas, muitos jardins, flores e muito verde para todos os lados. Cama muito boa e quarto muito bem arrumado e decorado. O único detalhe é que o chuveiro/banheira poderiam esquentar mais a água. Era apenas morna.
Café da manhã muito bom e farto, com opções de tapiocas preparadas na hora para o hóspede.
Experiência muito agradável! Excelente localização com vista sensacional!
Restaurante excelente, qualidade e atenção dia funcionários são diferenciais!
minha única reclamação é sobre a estrutura do quarto na questão reparos/reformas. porém o hotel é encantador. a vista nem se fala. Voltarei com toda certeza.
Restaurante então, que gastronomia. esplendido.
Ana Carolina de Oliveira
Stayed 2 nights in Jul 2020
6/10 Okay
Verified traveller
12 Feb 2020
Liked: Staff & service
A pousada é uma graça e tem uma linda vista das montanhas. Os funcionários são atenciosos, principalmente no restaurante/café. Decepcionei-me com a Suíte Luxo,pois fica em um nível abaixo dos chalés e a varanda é a beira da estrada onde passam carros o tempo todo, o banheiro com banheira é mediano é precisa de reformas. O quarto é espaçoso e estava limpo mas poderia ganhar uns ajustes na condição geral. A vista da piscina é maravilhosa! A sala de jogos bem gostosa.