Stayed twice on a trip to spain and back. The first time was O.K, even though we had to wait for 15min for someone to show up at the "24h reception" for checking out. On our way back, we got a room on the bottom floor, which was populated with some local bugs, it wasn't too bad, though. This time, however, we got locked out while loading the car, since the card-reader at the back door was broken and the "24h reception" was once again not occupied and the door bell did not prompt any reaction for over 15 minutes. Left the hotel room card and a note below the entrance sliding door, couldn't be bothered to stand out in the storm for longer.