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Plaza Hotel Capitole Toulouse

4.0 star property
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Plaza Hotel Capitole Toulouse

Premium Room
Premium bedding, minibar, in-room safe, individually furnished
Lobby
Bar (on property)
Bar (on property)

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
  • Gym
  • Parking available
  • Pet-friendly
  • Room service
  • Air conditioning

Explore the area

Map
7 Place Du Capitole, Toulouse, Haute-Garonne, 31000
  • Place du Capitole
    1 min walk
  • Capitole de Toulouse
    1 min walk
  • Place Wilson
    4 min walk
  • Toulouse (TLS-Blagnac)
    20 min drive

Room options

View all photos for Premium Room

Premium bedding, minibar, in-room safe, individually furnished

Premium Room

  • 26 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room

Premium bedding, minibar, in-room safe, individually furnished

Superior Room

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Twin Room

Classic Twin Room

Classic Twin Room

  • 20 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Classic Room

Premium bedding, minibar, in-room safe, individually furnished

Classic Room

  • Sleeps 3
  • 1 Queen Bed

View all photos for Premium Twin Room

Premium bedding, minibar, in-room safe, individually furnished

Premium Twin Room

  • 25 sq m
  • Sleeps 3
  • 2 Double Beds

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Exterior

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includes taxes & fees
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About the area

Toulouse

With a stay at Plaza Hotel Capitole Toulouse, you'll be centrally located in Toulouse, within a 15-minute drive of Airbus and Place du Capitole. .This hotel is 0.1 mi (0.1 km) from Capitole de Toulouse and 0.1 mi (0.1 km) from Théâtre du Capitole.

What's nearby

  • Place du Capitole - 1 min walk
  • Capitole de Toulouse - 1 min walk
  • Basilica of Saint-Sernin - 6 min walk
  • Pont Neuf - 8 min walk
  • Zenith de Toulouse - 8 min drive

Getting around

  • Capitole Station - 3 min walk
  • Toulouse Matabiau Station - 16 min walk
  • Blagnac Airport (TLS) - 20 min drive

Restaurants

  • ‪Le Florida - ‬1 min walk
  • ‪Hopscotch - ‬2 min walk
  • ‪Amorino - ‬2 min walk
  • ‪Le Bellini - ‬1 min walk
  • ‪Boli Café - ‬1 min walk

About this property

Plaza Hotel Capitole Toulouse

Toulouse hotel in Toulouse City-Centre with a 24-hour health club and a 24-hour business center
Plaza Hotel Capitole Toulouse offers 162 accommodations with minibars and espresso makers. Each accommodation is individually furnished. Beds feature premium bedding. 120-cm LCD televisions come with premium digital channels. Bathrooms include bathtubs, bathrobes, bidets, and complimentary toiletries.

Rooms are equipped with complimentary dial-up internet access. Business-friendly amenities include offices and safes; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

A 24-hour health club and complimentary bicycles are featured at the hotel. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 162 individually furnished guestrooms, featuring minibars and espresso makers. 120-cm LCD televisions with digital programming provide entertainment, while complimentary dial-up internet access keeps you connected. Private bathrooms with bathtubs feature complimentary toiletries and bidets. Conveniences include safes and coffee/tea makers, and housekeeping is provided daily.
Take advantage of recreation opportunities such as a 24-hour health club or take in the view from a terrace and a garden. Additional amenities at this hotel include complimentary wireless internet access, a television in a common area, and a living plant wall.
Enjoy international cuisine at L'ATRIUM, a restaurant which features a bar/lounge and a garden view. You can also stay in and take advantage of the room service (during limited hours). Buffet breakfasts are served on weekdays from 6:30 AM to 10:30 AM and on weekends from 6:30 AM to 11:00 AM for a fee.
Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this hotel consist of conference space and 8 meeting rooms.
Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:30 AM and on weekends between 6:30 AM and 11:00 AM.
L'ATRIUM - Overlooking the garden, this restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Room service (during limited hours) is available.

Languages

Arabic, Chinese (Mandarin), English, French, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free dial-up Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Wheelchair-accessible parking available
  • Off-site parking within 164 ft (EUR 30.80 per day)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–10:30 AM on weekdays and 6:30 AM–11:00 AM on weekends: EUR 19 for adults and EUR 10 for children
  • 1 restaurant
  • 1 bar
  • Room service available

Restaurants on site

  • L'ATRIUM

Things to do

  • 24-hour fitness centre
  • Art gallery
  • Free bike hire

Family friendly

  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Multilingual staff

Business services

  • 24-hour business centre
  • Conference space
  • Meeting rooms - 8

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Assistive listening devices in meeting rooms
  • Braille signage
  • Lift
  • Lift door width (centimetres): 85
  • Front entrance ramp
  • Handrails in stairwells
  • Stairwell handrail height (centimetres): 70
  • Step-free path to entrance
  • Thin carpet in public areas
  • Thin carpet in room
  • Tile flooring in public areas
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible restaurant

More

  • Comprehensive food waste policy
  • Double-glazed windows
  • Living plant wall
  • Local artist showcase
  • Smoke-free property
  • TV in lobby
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Heating (climate-controlled)
  • Premium bedding

Bathroom

  • Dressing gowns
  • Bath
  • Bidet
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 120-cm LCD TV
  • Digital channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Free local calls
  • Individually furnished
  • Iron/ironing board
  • Laptop-friendly workspace
  • Office
  • Safe
  • Soundproofing

Policies

Check-in

Check-in time starts at 3 PM
Early check-in subject to availability
Early check-in fee: EUR 30
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 30

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 10 per pet, per night
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 15.0 per night

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 3.60 per person, per night. This tax does not apply to children under 18 years of age.
  • Utility fee: EUR 2 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 19 for adults and EUR 10 for children
  • Nearby parking fee: EUR 30.80 per day (164 ft away)
  • Pet fee: EUR 10 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: EUR 30 (subject to availability)
  • Late check-out fee: EUR 30 (subject to availability)
  • Rollaway bed fee: EUR 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Crowne Plaza Hotel Toulouse
Crowne Plaza Toulouse
Toulouse Crowne Plaza
Crowne Plaza Toulouse Hotel Toulouse
Crowne Plaza Toulouse Hotel
Crowne Plaza Toulouse
Plaza Capitole Toulouse

Plaza Hotel Capitole Toulouse Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 566 out of 1011 reviews" "
Rating 8 - Good. 311 out of 1011 reviews" "
Rating 6 - Okay. 83 out of 1011 reviews" "
Rating 4 - Poor. 37 out of 1011 reviews" "
Rating 2 - Terrible. 14 out of 1011 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Elizabeth

Liked: Cleanliness, property conditions & facilities
The staff was exceptionally helpful. Wonderful location in a beautiful city.
Stayed 1 night in Sep 2024

10/10 Excellent

Raul

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I recently had the pleasure of staying at Plaza Hotel Capitole and I can say it was one of the best hotel experiences I've had. The room was immaculate, with comfortable bedding and all the amenities I could ask for. The location was perfect, with easy access to local attractions. The hotel's cafeteria had a delicious breakfast I had a car and they have a discount for the public parking across the street I would highly recommend this hotel to anyone visiting Toulouse. You cannot beat the location!
Stayed 1 night in Sep 2024

4/10 Poor

saeed

Business traveller, Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
This looks like 2 star hotel depends on its condition and services. However, people at at the reception was great and friendly.
Stayed 2 nights in Sep 2024

8/10 Good

chantal, Tampa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

8/10 Good

Alan

Liked: Cleanliness, property conditions & facilities, room comfort
Clean and efficient.
excellent position on Capitole Place, room too hot because a/c not on , took a long time to cool - what’s the extra energy charge for? Breakfast too expensive no light breakfast option ? Restaurant really good for evening meal.
Stayed 3 nights in Sep 2024

10/10 Excellent

Anthony

Stayed 2 nights in Aug 2024

10/10 Excellent

Nick

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great
Stayed 1 night in Sep 2024

8/10 Good

May

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Basic clean and comfortable
Room was clean and bed comfortable . Very basic and not like the pictures in hotel . Com app which led to a disappointing entry to the room . However served a purpose . Also not happy with the energy charge which should be included in your room charge
Stayed 1 night in Aug 2024

8/10 Good

Lesley

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2024

8/10 Good

Doug

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good solid comfortable hotel, right on the main square of Toulouse. Nice big rooms, good bed, well maintained. Lousy shower. OK breakfast, terrific dinner
Stayed 4 nights in Aug 2024

10/10 Excellent

Vicki

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Amazing customer service 🌟🌟🌟🌟🌟🌟💛
Wonderful customer service - Above and beyond !! All staff are delightful - friendly super fast, efficient - Wonderful !!
Stayed 1 night in Aug 2024

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
After a horrible experience at another location, I had my wife was in the states find me a new hotel in Toulouse. This was her choice and it was excellent. There was air conditioning and Wifi and the breakfast was delicious. I would definitely recommend this to friends and I hope someday to go back and take my wife.
Stayed 1 night in Aug 2024

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was having a horrible time elsewhere and I had my wife book this online to save my sanity. It was a wonderful experience and I would definitely recommend to friends and I hope to visit again with my lovely wife.
Stayed 4 nights in Aug 2024

4/10 Poor

Katrina

Travelled with group
Liked: Staff & service
I’m sure this is a lovely hotel. Unfortunately when we arrived for check in we were told they had had an issue and could not give us our room until later. I wish we had been told the truth right away — that there had been a burst pipe and 16 reserved rooms were affected. Eventually, hours later, the staff found us another hotel, called a taxi, and paid for it. Our room was refunded and all was well. The staff did their very best in a difficult situation. And the fact that I’d booked through Expedia meant that we were fully covered.
Stayed 1 night in Jun 2024

10/10 Excellent

Debbie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent 4 star hotel
4 star hotel in the centre of the town overlooking the Capitole square so location is excellent. Close to restaurants and shops. We arrived by train and it’s an easy 2 minute, 2 stop ride on the metro to the hotel. Check in was quick and easy. Wonderful staff at reception. We booked a premium room which was very spacious and well set out. Beds are comfortable, pillows are typical European type which I don’t like. Too soft and flat. Room has everything you need and expect including a fridge. Bathroom was a good size. Shower was over the bath. Air conditioner works very well. Breakfast was excellent. Had an outdoor eating area which was great. Staff in the breakfast area were fabulous. Internet was good. Would highly recommend this hotel.
Stayed 4 nights in Aug 2024

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff, lots of cute shops near by
Stayed 1 night in Aug 2024

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great beds, very kind staff!
Stayed 4 nights in Jul 2024

10/10 Excellent

Jaime

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A wonderful family friendly stay.
The staff were so accommodating, they helped with my bags when I was on my own with my toddler. We were also able to get a late check out enabling us to let our little girl stay in the cool. The room was spotless and her cot was ready for us and all made up. I requested a room with a bath that was quiet which was also listened to which I really appreciated. The location is also excellent as you’re right on the square meaning everything is walkable.
Stayed 2 nights in Jul 2024

8/10 Good

Olivier

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

daniela

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the staff was very friendly, the room was very clean, and had all the necessary things. parking was easy right across the hotel. I would easily recommend this hotel to anyone who wants to have a good experience.
Stayed 1 night in Jul 2024

6/10 Okay

Mark

Stayed 1 night in Jul 2024

10/10 Excellent

Jay

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

8/10 Good

Jonnie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you plan to stay at any hotel it is always up to the guest to do their own homework. The reviews stated it was in a busy area. The busiest. The rooms remained quiet even though it was very loud. It was in the middle of all the shops. It was close to the metro station. The daily buffet breakfast can be a good option if you aren’t up to looking for a bakery. It is walkable to the historic areas and architecture. I found the location very close to the river where it is ideal for mornings and nights. It is not a far walk to the beautiful gardens away from the center. It is ideal for a picnic or to lounge under a tree. I dined at the restaurant one night. The food was delicious. For an upscale restaurant the prices were very reasonable. It really is a lovely atrium complete with fountain. My personal complaints included the lack of amenities. Just a combination of shampoo and body wash. For me the refrigerator was far too small. I like to keep snacks and drinks for downtime. There wasn’t much room. The room was fine. The carpet was worn. The safe was not located in a convenient location at the top of the wardrobe. For a long stay there wasn’t enough room provided for clothes and other items. The staff ran hot and cold. I would recommend for short stays.
Stayed 9 nights in Jul 2024

10/10 Excellent

Leslie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful Staff
This is a great spot in the center of everything. Very comfortable and pretty clean. Breakfast is lovely and the outdoor dining areas are beautiful. What stands out most is the helpful and caring staff at the front desk. They were wonderful!
Stayed 5 nights in Jul 2024

10/10 Excellent

Michael

Stayed 2 nights in Jul 2024