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Grand Palladium Lady Hamilton Resort & Spa All Inclusive

4.5 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Grand Palladium Lady Hamilton Resort & Spa All Inclusive

Aerial view
5 outdoor pools, pool umbrellas, pool loungers
Reception
Premium bedding, down duvets, minibar, in-room safe
5 outdoor pools, pool umbrellas, pool loungers

Reviews

7.8 out of 10

Good

Popular amenities

  • On private beach
    On private beach
  • Gym
    Gym
  • Hot tub
    Hot tub
  • Bar
    Bar
  • All-inclusive
    All-inclusive
  • Pool
    Pool

Explore the area

Map
The Point, Lucea, Hanover
  • Dolphin Cove Negril
    4 min drive
  • Sir Alexander Bustamante Square & Around
    7 min drive
  • Hanover Museum
    7 min drive
  • Montego Bay (MBJ-Sir Donald Sangster Intl.)
    46 min drive

Room options

View all photos for Junior Suite, Garden View

Premium bedding, down duvets, minibar, in-room safe

Junior Suite, Garden View

  • 52 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Double Beds and 1 Double Sofa Bed

View all photos for Suite, Beachside

Premium bedding, down duvets, minibar, in-room safe

Suite, Beachside

  • 70 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Signature Level Suite

Premium bedding, down duvets, minibar, in-room safe

Signature Level Suite

  • Sleeps 4
  • 1 King Bed

View all photos for Signature Level Bungalow

Premium bedding, down duvets, minibar, in-room safe

Signature Level Bungalow

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Garden View

Premium bedding, down duvets, minibar, in-room safe

Suite, Garden View

  • 69 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite, Ocean View, Beachside

Premium bedding, down duvets, minibar, in-room safe

Junior Suite, Ocean View, Beachside

  • 52 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite, Beachside

Premium bedding, down duvets, minibar, in-room safe

Junior Suite, Beachside

  • 52 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite, Ocean View

Premium bedding, down duvets, minibar, in-room safe

Junior Suite, Ocean View

  • 52 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite Beachside Panoramic Ocean View

Premium bedding, down duvets, minibar, in-room safe

Suite Beachside Panoramic Ocean View

  • 70 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Romance Villa Suite Ocean View

Premium bedding, down duvets, minibar, in-room safe

Romance Villa Suite Ocean View

  • 82 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Signature Level Junior Suite

Premium bedding, down duvets, minibar, in-room safe

Signature Level Junior Suite

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Double Beds and 1 Double Sofa Bed

View all photos for Suite, Ocean View, Beachside

Premium bedding, down duvets, minibar, in-room safe

Suite, Ocean View, Beachside

  • 69 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Ocean View

Premium bedding, down duvets, minibar, in-room safe

Suite, Ocean View

  • 69 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Bathroom

The Signature Level At Grand Palladium Lady Hamilton Resort & Spa

Pool
Breakfast included
All-inclusive
Spa
4.7 out of 5, Exceptional, (3)
The price is NZ$614
for 1 night
includes taxes & fees
8 Dec - 9 Dec
The Signature Level At Grand Palladium Lady Hamilton Resort & Spa

About the area

Lucea

With a stay at Grand Palladium Lady Hamilton Resort & Spa All Inclusive in Lucea, you'll be by the ocean, within a 15-minute drive of Jamaica Beaches and Sir Alexander Bustamante Square & Around. .This all-inclusive resort is 23 mi (37 km) from Seven Mile Beach and 19.4 mi (31.3 km) from Montego Bay Cruise Ship Terminal.
View more Resorts in LuceaOpens in a new window

What's nearby

  • Dolphin Cove Negril - 4 min drive - 4.5 km
  • Sir Alexander Bustamante Square & Around - 7 min drive - 5.8 km
  • Hanover Museum - 7 min drive - 5.8 km
  • Tryall Golf Club - 10 min drive - 12.2 km
  • Montego Bay Cruise Ship Terminal - 29 min drive - 31.3 km

Getting around

  • Sir Donald Sangster Intl. Airport (MBJ) - 53 min drive

Restaurants

  • ‪Mobay Buffet - ‬7 min walk
  • ‪Miss Lou's Bar - ‬6 min walk
  • ‪Sports Bar - ‬13 min walk
  • ‪Negril Buffet - ‬12 min walk
  • ‪Blue Lagoon - ‬13 min walk

About this property

Grand Palladium Lady Hamilton Resort & Spa All Inclusive

Luxury resort on the beach, with 5 outdoor swimming pools
Grand Palladium Lady Hamilton Resort & Spa All Inclusive offers 512 accommodations, which are accessible via exterior corridors and feature iPod docking stations and minibars. Rooms open to balconies. Accommodations offer separate sitting areas. Beds feature down comforters and premium bedding. Flat-screen televisions come with digital channels and pay movies. Bathrooms include separate bathtubs and showers with jetted bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and complimentary toiletries.

This Lucea resort provides complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.

A private beach, 3 outdoor tennis courts, and a complimentary water park with a lazy river and waterslides are featured at the resort. 5 outdoor swimming pools are on site along with a children's pool. In addition to a seasonal outdoor pool, other recreational amenities include a spa tub, a sauna, and a fitness center.

Guests under 18 years old are not allowed in the swimming pool or spa tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 9 treatment rooms. Services include facials, body scrubs, body treatments, and manicures and pedicures. A variety of treatment therapies are provided, including reflexology. The spa is equipped with a sauna, a spa tub, and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Make yourself at home in one of the 512 guestrooms featuring iPod docking stations and minibars. Your bed comes with down comforters and premium bedding. Rooms have private balconies. Flat-screen televisions with digital programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with separate bathtubs and showers feature jetted bathtubs and rainfall showerheads.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. After dipping into one of the 5 outdoor swimming pools, you can spend some time at the private beach. Additional features at this resort include complimentary wireless internet access, concierge services, and babysitting (surcharge).
This resort is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Enjoy American cuisine at Chez Bubbas, one of the resort's 7 restaurants, or stay in and take advantage of the room service (during limited hours). Visit one of the 17 bars/lounges, 4 beach bars, and 5 poolside bars for a refreshing drink. A complimentary buffet breakfast is served daily from 7:00 AM to 10:30 AM.

Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Event facilities at this resort consist of conference space and meeting rooms. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 7:00 AM and 10:30 AM.
Chez Bubbas - Overlooking the garden, this restaurant specializes in American cuisine and serves dinner only.
Arte e Cucina - Overlooking the pool and garden, this restaurant specializes in Italian cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open daily.
Lotus House - Overlooking the garden, this restaurant specializes in Japanese cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open daily.
Xaymaica Creole - Overlooking the garden, this restaurant specializes in local cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open daily.
Poseidon Sunset Cove - Overlooking the ocean and garden, this restaurant serves dinner only. Guests can enjoy drinks at the bar. Open daily.
Room service (during limited hours) is available.

All-inclusive details

This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
Room service during certain hours
In-room minibar (some restrictions)

Activities and facilities/equipment

All non-motorized water sports are included.

Water activities

Kayaking
Snorkeling
Windsurfing

Land activities

Fitness facilities
Miniature golf
Soccer
Tennis
Volleyball

Lessons/classes/games

Aerobics
Pilates
Water fitness
Yoga

Entertainment

Access to onsite nightclubs
Onsite live performances
Theme parties

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM–10:30 AM
  • 7 restaurants
  • 4 beach bars, 5 poolside bars, 17 bars/lounges and 1 swim-up bar
  • Room service available

Restaurants on site

  • Chez Bubbas
  • Arte e Cucina
  • Lotus House
  • Xaymaica Creole
  • Poseidon Sunset Cove

Things to do

  • 5 outdoor pools
  • 3 outdoor tennis courts
  • Fitness classes
  • Arcade/games room
  • Basketball
  • Billiards/pool table
  • Children's pool
  • Fitness centre
  • Free water park access
  • Full-service spa
  • Kayaking
  • Mini golf
  • Nightclub
  • Playground
  • Sailing
  • Sauna
  • Shopping
  • Snorkelling
  • A hot tub
  • Steam room
  • Tennis
  • Volleyball
  • Windsurfing
  • Yoga classes

Family friendly

  • 5 outdoor pools
  • Arcade/games room
  • Babysitting (surcharge)
  • Children's club
  • Children's pool
  • Free supervised childcare
  • Free water park access
  • Laundry facilities
  • Lazy river
  • Mini golf
  • Playground
  • Separate living room
  • Snack bar/deli
  • Soundproofed rooms
  • Water slide

Conveniences

  • ATM/banking services
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Garden
  • Pool sunloungers
  • Pool umbrellas
  • Private beachfront location
  • Rooftop terrace

Spa

  • 9 treatment rooms
  • Body scrubs
  • Body treatments
  • Facials
  • Manicures and pedicures
  • Massages
  • Massage/treatment rooms
  • Reflexology
  • Sauna
  • Spa open daily
  • Hot tub
  • Turkish bath/hammam

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Beach towels
  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Ceiling fan
  • Down duvet
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hairdryer
  • Jetted bath
  • Private bathroom
  • Rainfall showerhead
  • Separate bath and shower
  • Towels

Entertainment

  • Digital channels
  • Flat-screen TV
  • iPod dock
  • Films for purchase

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Access via exterior corridors
  • Connecting rooms available
  • Desk
  • In-room massage
  • Iron/ironing board
  • LED light bulbs
  • Phone
  • Safe
  • Separate sitting area
  • Slippers
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
A service charge of USD 17 per order applies for room service between 10:30 PM and 11 AM. There is no service charge for room service outside of these hours.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room

Payment types

Important information

Optional extras

  • Facilities fee: USD 50 per person, per day and includes use of: sauna; spa

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on December 24
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Guests under 18 years old are not allowed in the swimming pool or spa tub
Guests under 18 years old are not allowed in the spa

Property is also known as

Grand Palladium Lady Hamilton All Inclusive Lucea
Grand Palladium Lady Hamilton Lucea
Grand Palladium Lady Hamilton Resort All Inclusive Lucea
Grand Palladium Lady Hamilton Hotel Lucea
Pallaum dy Hamilton Inclusive
Grand Palladium Lady Hamilton Resort Spa All Inclusive
Grand Palladium Lady Hamilton Resort & Spa All Inclusive Lucea
Grand Palladium Lady Hamilton Resort & Spa All Inclusive Resort

Grand Palladium Lady Hamilton Resort & Spa All Inclusive Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 576 out of 1348 reviews" "
Rating 8 - Good. 319 out of 1348 reviews" "
Rating 6 - Okay. 209 out of 1348 reviews" "
Rating 4 - Poor. 110 out of 1348 reviews" "
Rating 2 - Terrible. 134 out of 1348 reviews" "

8.2/10

Cleanliness

8.0/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Akelia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay was lovely but status means nothing there that is if you’re VIP or not.
Stayed 2 nights in Aug 2024

6/10 Okay

Craig

Travelled with family
Liked: Staff & service
The look and feel of the property was nice and I liked that it catered to families. My kids had a great time at the pool. However, the food left much to be desired and it was very inconvenient to be placed on the second floor with no elevator access for the rooms, especially when you have to use a stroller. Also there was flooding in the bathroom which wasn’t addressed properly.
Stayed 2 nights in Aug 2024

2/10 Terrible

Daaiyah L

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Loved this place last year when I came for my birthday, but definitely wasn’t happy this time around. Besides the food and staff they really need to get the Lady Hamilton side together.
Stayed 5 nights in Aug 2024

10/10 Excellent

Arlise

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Loved that even though it was in Jamaica they still had a variety of food choices. Everyone was so pleasant. Great atmosphere!!
Stayed 5 nights in Aug 2024

10/10 Excellent

Farzeen

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the stay at this property. The staffs are very friendly and helpful. They respect others. And as a Muslim we had halal lamb meat which is beyond our expectations. And the chefs even made halal lamb chops just for us as we could not have the other non halal meats. Their lamb and goat meats are halal. One thing needs to be improved is their wifi connectivity. But will definitely go back.
Stayed 7 nights in Aug 2024

6/10 Okay

Yolanda

Travelled with family
Liked: Staff & service
In 2019 the property was amazing. We decided to go back. This time 2024 was a downgrade. No pool towels available everytime we go to the pool. Alcoholic beverages were watered down and taste horrible. Went to book for dining the day before it seemed to always be book up. The soliciting was just too much. I am on Vacation. Stop it. Staff was pleasant and buffet was about the best thing.
Stayed 5 nights in Aug 2024

2/10 Terrible

Anthony

Travelled with family
Disliked: Amenities, property conditions & facilities
There are pros and cons to everything, but the cons outweigh the pros for this resort. The shuttle service is unreliable, but necessary to move around confortably; if you are not staying in a building close to the main lobby/pool area you will have to do a good amount of walking If you are elderly or have health/mobility issues you should not stay here. The resort does not seem to have elevators or accessibility options I did not have an ice machine in my building (building 34) Food was mediocre at best Most staff were rude or behaved as though they were being bothered when asked for support. The drinks were decent and the pool area might be the highlight. If you have another option. Pick that one.
Stayed 4 nights in Aug 2024

8/10 Good

Richard

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, helpful staff,beautiful rooms and great amenities
Stayed 2 nights in Aug 2024

6/10 Okay

Glendon

Disliked: Cleanliness, staff & service, property conditions & facilities
I stayed at this property with my family for 9 days, and our experience was mixed. On the positive side, we enjoyed the daily entertainment, which was well-planned and varied. The food was also quite good, offering a nice mix of local and international dishes. The efforts to keep guests engaged were appreciated. However, our stay was marred by several issues. The most troubling was the cleanliness of our room. From the first morning, we found dead cockroaches around the room each day. Despite reporting this to housekeeping, who promised a deep clean, the issue persisted. It was very concerning, especially since we were traveling with children. Additionally, used cups were never removed or replaced during the cleaning, making us question the overall hygiene. We also encountered problems with our room reservation. We booked a room with a king-size bed and a twin bed but were given a room with two double beds instead. When we raised this with the front desk, we were told there was nothing they could do, so we had to manage with the smaller beds for our entire stay. Another issue was the lack of pool chairs. Even arriving early, we found that chairs were scarce, with many reserved for a VIP section. This was frustrating for regular guests who struggled to find seating. While we appreciated the entertainment and food, the issues with cleanliness, room comfort, and service impacted our overall experience.
Stayed 9 nights in Aug 2024

10/10 Excellent

jeneese

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent resort will go back again
Stayed 4 nights in Aug 2024

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was amazing. The food was not good.
Stayed 5 nights in Aug 2024

10/10 Excellent

Keesha Ann, Toronto

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property in good condition. Most staff were very lovely. Some were not. Excellent food and dining options. Excellent spa. Overall a great experience.
Stayed 7 nights in Aug 2024

6/10 Okay

Canella

Liked: Property conditions & facilities
Stayed 4 nights in Aug 2024

8/10 Good

licies

Liked: Cleanliness, staff & service, property conditions & facilities
It was ok.
Stayed 2 nights in Aug 2024

8/10 Good

Mika

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Various dinner menus with authentic Jamaica food on the buffet line, property was beautiful
Stayed 2 nights in Aug 2024

10/10 Excellent

Yolanda

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very nice.
Stayed 5 nights in Aug 2024

8/10 Good

Elizabeth

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Despite being a beautiful hotel, several services needs improvement . Check in took too long despite arriving early and waited for the room at least 1 hour after the check in time of 3pm. No beach towels available for first day and entire morning after arrival until about 3 pm. Lovely restaurants but booking the a la carte not so easy and service at restaurant can be slow. If you go for a late dinner expect to get the scraps and wait even longer for food to be served. The staff members work really hard but the demand is high and sometimes they cannot manage . The drinks are really good with an amazing pool and fun night entertainment. I recommend to a point but in a country like Jamaica there are many options for the same price.
Stayed 2 nights in Aug 2024

6/10 Okay

Satina

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
I’m giving this resort a 3-star rating, as it does not meet the standards of a 4-star accommodation. The staff were wonderful, which is the primary reason for the 3-star rating. Special thanks to Nola, our housekeeper in Building 29; Sade at the Xamaica restaurant; Celensia at the front desk; and the friendly manager of Portifino. Their kindness and service were much appreciated. However, the property itself is in need of significant upgrades. The pool shower fixtures were old, rusted, and barely functional. Many stairways were rickety and in poor condition. The rooms are outdated, with old furniture and fixtures in need of replacement. Although the water pressure in the bathroom was excellent, other aspects were lacking. The bathroom fixtures were outdated, tiles were cheap, and there were issues with water escaping from the shower door. Our first room was unclean, with visible black mold, which led us to request a room change. The second room, thanks to Nola’s cleaning efforts, was cleaner but still needs improvements. The patio doors and locks were outdated and insecure, and the patio furniture was old and dirty. Additionally, we didn’t receive the beachside view we paid for. The food was average and could be improved, though the virgin drinks were good. The pools were a hit with my kids, and while the beach had a lot of seaweed, it was manageable. In summary, while we enjoyed our time in Jamaica, I would not revisit this resort unless they make significant upgrades.
Stayed 5 nights in Aug 2024

10/10 Excellent

Joy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

8/10 Good

Alfred

Liked: Cleanliness, staff & service, property conditions & facilities
It was ok. Great place with alot of variety of activities. One area for improvement is they need to improve how guest book those restaurants on the app.
Stayed 2 nights in Aug 2024

10/10 Excellent

Wuiner Junior

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pretty big place!!!
Stayed 7 nights in Aug 2024

10/10 Excellent

Marie

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to visit with kids. Would have loved an adult waterslide for the 'big kids' at heart.
Stayed 7 nights in Aug 2024

4/10 Poor

Sylvia ann

Travelled with family
Disliked: Amenities
My room was on 3rd floor and bed was not steady no iron in room took 4days to get a blanket food wasn't correct when order was suppose to go on a promotion ride twice no one showed up just was really unhappy this trip
Stayed 5 nights in Aug 2024

10/10 Excellent

Homer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Set aside from Montego Bay...but close enough to the Airport. Good options ample variety of Food, Pools, Entertainment,etc.
Stayed 2 nights in Aug 2024

10/10 Excellent

Yannique

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay!
I stayed here with my family and we had a great time. They had breakfast, lunch and dinner. Our room was big, the view was beautiful from the room. The bathroom had a hot tub and shower. The pools were amazing! There were activities for everyone. The pull out bed had a few crumbs in it, the Mobay restaurant service was a bit slow and the bathroom sink drained out slow. Other than that I would highly recommend and would stay there again.
Stayed 3 nights in Aug 2024