With a stay at Krystal Monterrey, you'll be centrally located in Monterrey, a 2-minute drive from Macroplaza and 5 minutes from Fundidora Park. .This hotel is 2.9 mi (4.6 km) from Cintermex and 3 mi (4.9 km) from Arena Monterrey.
What's nearby
Macroplaza - 5 min walk
Auditorium Pabellón M - 7 min walk
Basilica de Guadalupe - 15 min walk
Fundidora Park - 5 min drive
Cintermex - 6 min drive
Getting around
General I. Zaragoza Station - 4 min walk
General Mariano Escobedo Intl. Airport (MTY) - 28 min drive
Restaurants
Carl's Jr. - 2 min walk
Panem At Hotel Kavia - 2 min walk
Picas Buffet - 2 min walk
Barandales - 2 min walk
Las Alitas Centro - 3 min walk
About this property
Krystal Monterrey
Hotel with a fitness center, a short walk to Macroplaza
Krystal Monterrey offers 207 air-conditioned accommodations with safes and complimentary bottled water. Flat-screen televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.
This Monterrey hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.
Recreational amenities at the hotel include a fitness center.
Make yourself at home in one of the 207 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and concierge services. Additional features at this hotel include babysitting (surcharge) and a banquet hall.
For lunch or dinner, stop by Café Flores, a restaurant that specializes in international cuisine. Dining is also available at the coffee shop/cafe, and 24-hour room service is provided. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk.
Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
Café Flores - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
24-hour room service is available.
Languages
English, Spanish
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and public transport
Valet parking on site (MXN 80 per day)
Wheelchair-accessible parking available
Food and drink
Buffet breakfast available for a fee daily 7:00 AM–11:00 AM: MXN 350 for adults and MXN 175 for children
1 restaurant and 1 coffee shop/cafe
1 bar
24-hour room service
Restaurants on site
Café Flores
Things to do
Fitness centre
Family friendly
Babysitting (surcharge)
Laundry facilities
Conveniences
Banquet hall
Lift
Front-desk safe
Guest services
24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Laundry facilities
Luggage storage
Tour/ticket assistance
Business services
Business centre
Meeting rooms
Accessibility
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Well-lit path to entrance
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchairs available on site
More
At least 80% of food locally sourced
At least 80% organic food
Comprehensive food waste policy
Comprehensive recycling policy
Double-glazed windows
Locally owned and organised tours and activities
Smoke-free property
Vegan dining options
Vegetarian dining options
Room amenities
Bedroom
Air conditioning
Bed sheets
Bathroom
Free toiletries
Hairdryer
Private bathroom
Shower
Towels
Entertainment
TV channels
Flat-screen TV
Food and drink
Free bottled water
More
Desk
Eco-friendly cleaning products provided
Iron/ironing board
LED light bulbs
Phone
Recycling
Safe
Water-efficient showers only
Water-efficient toilets only
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18
Check-out
Check-out before noon
Special check-in instructions
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Payment types
Important information
Optional extras
Fee for buffet breakfast: approximately MXN 350 for adults and MXN 175 for children
Valet parking fee: MXN 80 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Property is also known as
Krystal Monterrey Hotel
Krystal Monterrey Hotel
Krystal Monterrey Monterrey
Krystal Monterrey Hotel Monterrey
Krystal Monterrey Reviews
Reviews
8.4
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 1025 out of 1824 reviews" "
I always stay in this hotel but this was the last time. Rooms were dirty my husband had to remove the blankets because my toddler vomited and under the covers it was dirty. Also the outlets from the rooms didn't work. Very disappointed.
Centrally located
areas for improvement:
room condition/shower clogged/toilet running/
coffee shop poor/out of coffee for 2 days
hallway noise/guests fighting in hallway/no staff to control
La ubicación de este hotel es privilegiada, puedes caminar hacia la zona rosa, para compras y restaurantes. La Macroplaza ubicada justo al cruzar la calle. También puedes caminar al Barrio Antiguo que ofrece por las noches muchas opciones de bares y restaurantes.
I have been coming here for years. The female staff at night is horrible and very rude and unhelpful.
They are unprofessional and made me and my partner feel uneasy.