Krystal Monterrey

3.5 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Krystal Monterrey

Lobby sitting area
Interior
Superior Double Room, 2 Double Beds, Mountain View
Lobby sitting area
Front of property

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
  • Parking available
  • Room service
  • Laundry
  • Breakfast available
  • Gym

Explore the area

Map
Calle Corregidora 519, Centro, Monterrey, NL, 64000
  • Macroplaza
    5 min walk
  • Auditorium Pabellón M
    7 min walk
  • Explanada de los Heroes
    9 min walk
  • Monterrey, Nuevo León (MTY-General Mariano Escobedo Intl.)
    28 min drive

Room options

Deluxe Double Room, 2 Double Beds

  • 40 sq m
  • Sleeps 4
  • 2 Double Beds

Superior Double Room, 2 Double Beds, Mountain View

  • 40 sq m
  • Mountain view
  • Sleeps 4
  • 2 Double Beds

Junior Suite

  • 60 sq m
  • Sleeps 3
  • 1 King Bed

Deluxe Double Room, 1 King Bed

  • 36 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

Monterrey

With a stay at Krystal Monterrey, you'll be centrally located in Monterrey, a 2-minute drive from Macroplaza and 5 minutes from Fundidora Park. .This hotel is 2.9 mi (4.6 km) from Cintermex and 3 mi (4.9 km) from Arena Monterrey.

What's nearby

  • Macroplaza - 5 min walk
  • Auditorium Pabellón M - 7 min walk
  • Basilica de Guadalupe - 15 min walk
  • Fundidora Park - 5 min drive
  • Cintermex - 6 min drive

Getting around

  • General I. Zaragoza Station - 4 min walk
  • General Mariano Escobedo Intl. Airport (MTY) - 28 min drive

Restaurants

  • ‪Carl's Jr. - ‬2 min walk
  • ‪Panem At Hotel Kavia - ‬2 min walk
  • ‪Picas Buffet - ‬2 min walk
  • ‪Barandales - ‬2 min walk
  • ‪Las Alitas Centro - ‬3 min walk

About this property

Krystal Monterrey

Hotel with a fitness center, a short walk to Macroplaza
Krystal Monterrey offers 207 air-conditioned accommodations with safes and complimentary bottled water. Flat-screen televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Monterrey hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Make yourself at home in one of the 207 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and concierge services. Additional features at this hotel include babysitting (surcharge) and a banquet hall.
For lunch or dinner, stop by Café Flores, a restaurant that specializes in international cuisine. Dining is also available at the coffee shop/cafe, and 24-hour room service is provided. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk.
Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
Café Flores - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
24-hour room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Valet parking on site (MXN 80 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–11:00 AM: MXN 350 for adults and MXN 175 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service

Restaurants on site

  • Café Flores

Things to do

  • Fitness centre

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Business services

  • Business centre
  • Meeting rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchairs available on site

More

  • At least 80% of food locally sourced
  • At least 80% organic food
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Locally owned and organised tours and activities
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • TV channels
  • Flat-screen TV

Food and drink

  • Free bottled water

More

  • Desk
  • Eco-friendly cleaning products provided
  • Iron/ironing board
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers only
  • Water-efficient toilets only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MXN 350 for adults and MXN 175 for children
  • Valet parking fee: MXN 80 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

Property is also known as

Krystal Monterrey Hotel
Krystal Monterrey Hotel
Krystal Monterrey Monterrey
Krystal Monterrey Hotel Monterrey

Krystal Monterrey Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 1025 out of 1824 reviews" "
Rating 8 - Good. 390 out of 1824 reviews" "
Rating 6 - Okay. 186 out of 1824 reviews" "
Rating 4 - Poor. 124 out of 1824 reviews" "
Rating 2 - Terrible. 99 out of 1824 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

4/10 Poor

Maria

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
I always stay in this hotel but this was the last time. Rooms were dirty my husband had to remove the blankets because my toddler vomited and under the covers it was dirty. Also the outlets from the rooms didn't work. Very disappointed.
Stayed 2 nights in Sep 2024

10/10 Excellent

Roberta

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel, beautiful and clean hotel
Stayed 2 nights in Aug 2024

6/10 Okay

Melanie, Carson City

Disliked: Property conditions & facilities
Stayed 4 nights in Sep 2024

6/10 Okay

Guadalupe

Stayed 4 nights in Aug 2024

8/10 Good

Antonio

Liked: Staff & service, property conditions & facilities
Nice location
Stayed 3 nights in Sep 2024

10/10 Excellent

Rosa

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2024

4/10 Poor

EDUARDO

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Centrally located areas for improvement: room condition/shower clogged/toilet running/ coffee shop poor/out of coffee for 2 days hallway noise/guests fighting in hallway/no staff to control
Stayed 2 nights in Sep 2024

6/10 Okay

Arlene

Stayed 3 nights in Aug 2024

6/10 Okay

Jesus

Travelled with family
Stayed 3 nights in Sep 2024

10/10 Excellent

Jesus

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La ubicación de este hotel es privilegiada, puedes caminar hacia la zona rosa, para compras y restaurantes. La Macroplaza ubicada justo al cruzar la calle. También puedes caminar al Barrio Antiguo que ofrece por las noches muchas opciones de bares y restaurantes.
Stayed 1 night in Aug 2024

4/10 Poor

Benito

Stayed 1 night in Sep 2024

10/10 Excellent

Laura

Stayed 2 nights in Aug 2024

10/10 Excellent

Jesus, Waller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service
Stayed 5 nights in Sep 2024

6/10 Okay

ISRAEL

Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
Nunca más volveré a ese hotel
Stayed 4 nights in Aug 2024

10/10 Excellent

Antonio

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything good.
Stayed 6 nights in Sep 2024

2/10 Terrible

Raul

Stayed 1 night in Aug 2024

10/10 Excellent

mario

Liked: Cleanliness, amenities, property conditions & facilities
C
Stayed 4 nights in Aug 2024

10/10 Excellent

Astrid

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

4/10 Poor

Andy

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service
I have been coming here for years. The female staff at night is horrible and very rude and unhelpful. They are unprofessional and made me and my partner feel uneasy.
Stayed 1 night in Jul 2024

10/10 Excellent

Nohemi

Liked: Cleanliness, staff & service, property conditions & facilities
The staff are very nice and friendly 😃
Stayed 16 nights in Aug 2024

10/10 Excellent

Marco

Stayed 7 nights in Aug 2024

10/10 Excellent

Oscar

Stayed 1 night in Aug 2024

10/10 Excellent

Orlando

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place, would absolutely recommend
Stayed 1 night in Aug 2024

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They always take care of you, they have very friendly staff and will help you out if you need anything related to the hotel stay
Stayed 3 nights in Aug 2024

10/10 Excellent

Jorge

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024