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L'Oasis de l'Île, Refuge Urbain

3.0 star property

Photo gallery for L'Oasis de l'Île, Refuge Urbain

Seasonal outdoor pool, open 10:00 AM to 8:00 PM, pool loungers
Aerial view
Comfort Room
Front of property
Comfort Room, 2 Double Beds | View from room

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Bar
  • Spa
  • Housekeeping
  • Air conditioning
  • Parking included

Explore the area

Map
25, chemin des Iles Yale, Saint-Eustache, QC, J7P 5M6
  • Carrefour Laval
    ‪11 min drive‬
  • Mille Iles River Park
    ‪11 min drive‬
  • Cosmodôme
    ‪12 min drive‬
  • Montreal, QC (YUL-Pierre Elliott Trudeau Intl.)
    ‪20 min drive‬

Room options

View all photos for Comfort Room

Comfort Room

Comfort Room

  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

  • 241 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Economy Room, 1 Queen Bed

In-room safe, desk, blackout curtains, soundproofing

Economy Room, 1 Queen Bed

  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Economy Room, 2 Double Beds

Economy Room, 2 Double Beds

Economy Room, 2 Double Beds

  • 24 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Comfort Room, 2 Double Beds

Comfort Room, 2 Double Beds

Comfort Room, 2 Double Beds

  • 24 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Superior Room

Superior Room

Superior Room

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

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Front of property - evening/night

Hôtel Ruby Foo's

  • Pool
  • Spa
  • Parking included
  • Free WiFi
4.1 out of 5, Very good, (3012)
The price is NZ$212
for 1 room
includes taxes & fees
18 Mar - 19 Mar
Hôtel Ruby Foo's

About the area

Saint-Eustache

With a stay at L'Oasis de l'Île, Refuge Urbain in Saint-Eustache, you'll be within a 15-minute drive of Carrefour Laval and Moulin Légaré. .This spa hotel is 4 mi (6.4 km) from Arena Hartland-Monahan and 4.5 mi (7.2 km) from Parc Marc-Aurèle-Fortin.

What's nearby

  • Carrefour Laval - 11 min drive
  • Mille Iles River Park - 11 min drive
  • Centropolis - 12 min drive
  • Place Bell - 14 min drive
  • Premium Outlets Montreal - 16 min drive

Getting around

  • Deux-Montagnes Grand Moulin Station - 10 min drive
  • Montreal–Trudeau Intl. Airport (YUL) - 20 min drive

Restaurants

  • ‪Restaurant Dic Ann's - ‬5 min drive
  • ‪Tim Hortons - ‬9 min drive
  • ‪Le Poutine Bar - ‬9 min drive
  • ‪Tim Hortons - ‬5 min drive
  • ‪McDonald's - ‬5 min drive

About this property

L'Oasis de l'Île, Refuge Urbain

Hotel in Saint-Eustache with a full-service spa and a sauna
L'Oasis de l'Île, Refuge Urbain offers 20 air-conditioned accommodations with safes and complimentary bottled water. Televisions come with cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include a sauna and a seasonal outdoor pool.

Guests under 16 years old are not allowed in the swimming pool or hot tub.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Make yourself at home in one of the 20 air-conditioned guestrooms. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Pamper yourself with a visit to the spa, which offers massages. If you're looking for recreational opportunities, you'll find a sauna and a seasonal outdoor pool. This hotel also features complimentary wireless internet access, wedding services, and a banquet hall.
Satisfy your appetite at Bistro, a bistro which features a bar/lounge. Dining is also available at the coffee shop/cafe.
Featured amenities include a business center, an elevator, and coffee/tea in a common area. Free self parking is available onsite.
Bistro - This bistro serves dinner only. Guests can enjoy drinks at the bar.
Table d'hôte - Onsite restaurant. Guests can enjoy drinks at the bar. Open select days.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site

Food and drink

  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Coffee/tea in a common area

Restaurants on site

  • Bistro
  • Table d'hôte

Things to do

  • Full-service spa
  • Private picnics
  • Sauna
  • Seasonal outdoor pool
  • Steam room

Conveniences

  • Banquet hall
  • Lift
  • Lockers available
  • Vending machine

Guest services

  • Daily housekeeping
  • Wedding services

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • Pool sunloungers
  • Terrace

Spa

  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage - sports
  • Massage - Swedish
  • Sauna
  • Spa open daily
  • Hot tub
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible (may have limits)

More

  • Shared microwave
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination

Entertainment

  • 40-inch TV
  • TV channels

Food and drink

  • Free bottled water

More

  • Desk
  • Phone
  • Safe
  • Soundproofing

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 8:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

The front desk is open Sunday - Thursday (8:00 AM - 8:00 PM) and Friday - Saturday (8:00 AM - 9:00 PM)
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Renovations and closures

This property is closed from October 20 2024 to August 3 2025 (dates subject to change).

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children 15 and younger are not allowed at this property; All guests older than 15 are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 200.00 per night

We have included all charges provided to us by the property.

Optional extras

  • Pool fee: CAD 40.24 per stay
  • Spa fee: CAD 40.24 per stay
  • Hot tub fee: CAD 40.24 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Property Registration Number 221273, 2025-01-31

We should mention

The seasonal pool will be open from June 01 to September 30
Pool access available from 10:00 AM to 8:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Children 15 years old and younger are not permitted at this property
Only registered guests are allowed in the guestrooms
Alcohol is not permitted at this property
Guests under 16 years old are not allowed in the swimming pool or hot tub
Guests under 16 years old are not allowed in the spa

Property is also known as

L'Oasis l'Île Auberge Santé Spa Inn Saint-Eustache
L'Oasis l'Île Auberge Santé Spa Inn
L'Oasis l'Île Auberge Santé Spa Saint-Eustache
L'Oasis l'Île Auberge Santé Spa
L'Oasis l'Île Auberge Santé Spa Hotel Saint-Eustache
L'Oasis l'Île Auberge Santé Spa Hotel Saint-Eustache
L'Oasis l'Île Auberge Santé Spa Hotel
L'Oasis l'Île Auberge Santé Spa Saint-Eustache
L'Oasis l'Île Auberge Santé Spa
Hotel L'Oasis de l'Île Auberge Santé et Spa Saint-Eustache
Saint-Eustache L'Oasis de l'Île Auberge Santé et Spa Hotel
Hotel L'Oasis de l'Île Auberge Santé et Spa
L'Oasis de l'Île Auberge Santé et Spa Saint-Eustache
L'oasis L'ile Auberge Sante
L'oasis L'ile, Refuge Urbain
L'Oasis de l'Île, Refuge Urbain Hotel
L'Oasis de l'Île Auberge Santé et Spa
L'Oasis de l'Île, Refuge Urbain Saint-Eustache
L'Oasis de l'Île Refuge Urbain (Urban Getaway)
L'Oasis de l'Île, Refuge Urbain Hotel Saint-Eustache

L'Oasis de l'Île, Refuge Urbain Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 274 out of 644 reviews
Rating 8 - Good. 230 out of 644 reviews
Rating 6 - Okay. 72 out of 644 reviews
Rating 4 - Poor. 36 out of 644 reviews
Rating 2 - Terrible. 32 out of 644 reviews

8.6/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Arnaud

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Fabrice

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

veronica

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The bridge to go on the island made it really beautiful. A good carpenter and garden expert would make that place a 5 starts. I loved the fact that it was very quiet. The breakfast is delicious and satisfying. Eating with a view to the riverand the view was splendid .
Stayed 2 nights in Sep 2024

2/10 Terrible

Judy

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Sep 2024

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible customer service, rude and not friendly
Stayed 1 night in Sep 2024

8/10 Good

Mélanie

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Hammoud

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very quiet and sophisticated place I recommend visiting this
Stayed 2 nights in Sep 2024

6/10 Okay

Melanie

Disliked: Staff & service
Stayed 1 night in Sep 2024

6/10 Okay

amélia

Disliked: Cleanliness, staff & service
Stayed 1 night in Sep 2024

4/10 Poor

Stephan

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beau site qui a besoin d'amour
Dommage, mais cet hôtel a besoin de rénovations.
Stayed 1 night in Aug 2024

10/10 Excellent

david

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Megan

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
For the price, this was a great experience. Would definitely return.
Stayed 2 nights in Jul 2024

2/10 Terrible

Leanna-marie

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I did not like noting about this property it was filthy not maintained well service was terrible I was just not satisfied at all
Stayed 2 nights in Aug 2024

8/10 Good

YU

Liked: Staff & service, property conditions & facilities
good
Stayed 2 nights in Aug 2024

10/10 Excellent

Kévin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
La nature en ville
Comme un coin de paradis à deux pas de la grande ville.
Stayed 2 nights in Aug 2024

6/10 Okay

Veronique

Travelled with family
Disliked: Staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

6/10 Okay

Donald

Travelled with family
Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Aug 2024

6/10 Okay

Jemille, Marietta

Travelled with partner
Liked: Amenities
Disliked: Staff & service, property conditions & facilities
The situation of the property is beautiful on a tiny island, but the bridge to get there was so narrow, I don't think a big SUV could get by without a scratch. The worst thing was the front desk girl, who was dressed very slovenly, and when we told her we'd be a little late she said that the front desk closed at 7:00 (or whenever - I can't remember now.) So we drove about 90 mph to get there. As we came huffing and puffing in, fearful the door would be locked, she airily told us that the front door is always unlocked and that she left our check-in sheet in our room. It would have been nice to have been told that when we called! The pools were filthy and the grounds were just very unkempt. I believe the "resort fee" was $38, but we were not interested in swimming or using the steam or sauna, so I was glad she did not charge us. The TV was the worst we've ever had to deal with. There were no instructions at all. It took at least 15 minutes, maybe even 30 to figure it out We strolled around the grounds and were astonished at what a mess they are. Several boards have been replaced on the front porch and ramp. Everything needs a good coat of paint.
Stayed 1 night in Jul 2024

6/10 Okay

Ron

Travelled with family
Disliked: Staff & service, property conditions & facilities
Dated, the hotel had no bar of soap cause they ran out last week and no staff here at night … weird
Stayed 1 night in Aug 2024

6/10 Okay

Vern

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
The one thing that i wasnt thrilled about was no handsoap in the bathroom, or soap for the shower. The breakfast was average, and I was expecting a meat choice with the eggs. The coffee was not great. The young woman at the front desk didnt seem to onterested in service either. I will give it another chance in future when I'm back in the area and I hope to receive better value for the money spent. THe comfort of the bed was excellent though.
Stayed 1 night in Aug 2024

10/10 Excellent

Arnaud

Liked: Cleanliness
Stayed 1 night in Aug 2024

8/10 Good

Jun, Grand Bay

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love this great place to stay and enjoy the great breakfast!!
Stayed 2 nights in Aug 2024

8/10 Good

Eric

Travelled with partner
Liked: Cleanliness, staff & service
Definitely a great place to unwind. Calm little island. seems a little run down but all together good. We would return
Stayed 1 night in Aug 2024

6/10 Okay

Jennifer

Stayed 2 nights in Aug 2024