This property is in need of updating. The toilet was slow to flush, low water pressure, shower drains slowly, bathroom fan was extremely loud, hair dryer did not work, towels were thread bare, knob was gone from inside refrigerator so you couldn't tell what temperature it was set to, tv remote did not work. We checked in at 8:00pm, well after check-in time, and had to wait 40 minutes for our room. Breakfast was limited. We stayed 2 nights and no one came to clean our room. The hotel just seemed very understaffed. If you book through Expedia expect to have issues. According to the person that checked us in, only the manager has access to see if Expedia had paid. Even though I had paid Expedia I was told I would need to pay again because they couldn't tell I had paid and the manager was not available. It took over a week to get this straightened out. There was another family there that had the same issue. It was not just our family. The only positive thing I can say about this property is that it is conveniently located to shopping, dining, and the university.