I checked-in, got a room key, walk in to my room and realize that it is someone else’s room and I shouldn’t have been assigned this room, worst nightmare of any guest, Ooopsss, embarrassing!
Went down and the staff smiled at each other, one made a comment to the other, “I told you so”, then I get a new room key assigned with no apologies, no explanation, ohhh got a free cookie, how nice!
Go in to the new room, luckily it was an empty room this time, walk in to the shower, turn on the water, and realize there is no “Shower Gel”, wish there was a Room Service call button in the shower!
Oh and yes, before I forget, there is no exhaust fan in the bathroom!
Anyways, location is conveniently located so that’s why I would give it a bonus Star!