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Room type Options Nightly price Book
Deluxe Suite, 1 Double Bed, Accessible Bathtub, Pool View
90 square metres
1 Double Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Other room types
Presidential Suite
198 square metres
1 King Bed
Room sleeps 1 guest
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Executive Room
144 square metres
1 Double Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Standard Single Room, 1 Single Bed
36 square metres
1 Twin Bed
Room sleeps 1 guest
Select dates to see price
Standard Double Room
45 square metres
1 Double Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Family Apartment
90 square metres
1 Double Bed, 1 Twin Bed and 1 Twin Sofa Bed
Room sleeps 4 guests
(up to 3 children)
Select dates to see price

Get an overview of this hotel
Family-friendly hotel with 3 restaurants and a full-service spa

Popular property highlights

Breakfast included
Free self parking
Free WiFi
Business centre
Laundry facilities

A stay at Fatima Hotel places you in the heart of Muhoza, within a 5-minute drive of Musanze Modern Market and Cathedral of Ruhengeri. This family-friendly hotel is 1.8 mi (2.9 km) from Shyira Diocese Cathedral and 7 mi (11.2 km) from Red Rocks Arts Centre.

Make yourself at home in one of the 65 guestrooms featuring refrigerators and flat-screen televisions. Rooms have private furnished balconies. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with separate bathtubs and showers feature complimentary toiletries and slippers.

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You can take advantage of recreational amenities such as an outdoor pool, a steam room, and a fitness center. This hotel also features complimentary wireless internet access, concierge services, and babysitting (surcharge). Guests can get around on the shuttle (surcharge), which operates within 1 kilometers.

Grab a bite to eat at one of the hotel's 3 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink from the poolside bar or one of the 3 bars/lounges. A complimentary English breakfast is served daily from 6 AM to 10 AM.

Featured amenities include a business center, express check-in, and express check-out. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a bus station shuttle.

Languages spoken

  • English

Show all languages

Hotel Amenities

Hotel Amenities

  • Fitness facilities
  • ATM/banking
  • Concierge services
  • Total number of rooms - 65
  • Airport transport (surcharge)
  • Barbecue grill(s)
  • Coffee/tea in common areas
  • Laundry facilities
  • Garden
  • Free breakfast
  • Children's pool
  • Safe-deposit box at front desk
  • Spa services on site
  • Free newspapers in lobby
  • Picnic area
  • 24-hour front desk
  • Business centre
  • Express check-out
  • Full-service spa
  • Spa treatment room(s)
  • Steam room
  • Express check-in
  • Designated smoking areas
  • Billiards or pool table
  • Tours/ticket assistance
  • Free WiFi
  • Area shuttle (surcharge)
  • Number of restaurants - 3
  • Number of meeting rooms - 1
  • Number of outdoor pools - 1
  • Free self parking
  • Rooftop terrace
  • Number of bars/lounges - 3
  • Number of poolside bars - 1
  • Number of coffee shops/cafes - 1
  • Daily
  • Luggage storage
  • Free English breakfast
  • Babysitting or childcare (surcharge)
  • Supervised childcare/activities (surcharge)
  • Couples/private dining
  • Private picnics
  • Proposal/romance packages available
  • Banquet hall
  • Vending machine
  • Covered parking
  • Uncovered parking
  • Secured parking
  • Bus station shuttle (surcharge)

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Children's pool
  • Free WiFi
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Playground on site
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Languages spoken

  • English
  • French
  • Swahili

Parking

Free self parking

Room Amenities

Fatima Hotel offers 65 accommodations with safes and complimentary bottled water. Rooms open to furnished balconies. Accommodations offer separate sitting areas and include desks. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include separate bathtubs and showers, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wired and wireless Internet access (speed: 25+ Mbps). Flat-screen televisions come with premium cable channels. Housekeeping is offered daily and irons/ironing boards can be requested.

  • Television
  • Fridge
  • Coffee/tea maker
  • Daily housekeeping
  • Private bathroom
  • Free toiletries
  • In-room safe
  • Room service (24 hours)
  • Desk
  • Separate sitting area
  • Iron/ironing board (on request)
  • Free bottled water
  • Premium TV channels
  • Wireless internet access
  • Slippers
  • Separate bathtub and shower
  • Cable TV service
  • Flat-panel TV
  • Free WiFi
  • Free wired Internet
  • TV size (measurement) inch
  • Furnished balcony
  • Electric kettle
  • Towels provided
  • Number of bathrooms: 1
  • Number of beds 1
  • Champagne service
  • Bed sheets not available
  • WiFi speed - 25+ Mbps

Where to Eat

A complimentary English breakfast is served each morning between 6 AM and 10 AM.

Onsite venue - This restaurant specializes in local cuisine and serves lunch and dinner.

Onsite venue #2 - This restaurant serves breakfast only.

Onsite venue #3 - This restaurant specializes in international cuisine and serves lunch and dinner.

24-hour room service is available.

Nearby Things to do

  • Playground on site

Spa Services

  • Body treatments
  • Facial treatments
  • Number of treatment rooms 5
  • Body scrubs
  • Sauna in spa
  • Massages
  • Sports massage

Accessibility

  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

Check-in time starts at 2:00 PM

Minimum check-in age is: 18

Check-in time ends at anytime

Check-out

Check-out time is 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pet Policy

  • Pets allowed for an extra charge of USD 30 per pet, per stay

You need to know

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions. At check-in, guests must provide either a negative Antigen COVID-19 test result or a record of full COVID-19 vaccination. The negative COVID-19 test result requirement applies to all guests aged 18 and up, and the test must have been administered no more than 72 hours prior to check-in. COVID-19 vaccination record requirement applies to all guests aged 18 and up. Property requires all guests aged 18 and up receive on-site antigen/rapid COVID-19 testing (USD 5 per person, per stay).

No rollaway/extra beds available

No lifts

Service animals not allowed

Debit cards

Car required

Staffed front desk

Carbon monoxide detector

Smoke detector

Security system

Property is cleaned with disinfectant

Staff wear personal protective equipment

Protective clothing is not available for guests

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitiser

Social distancing measures are in place

Contactless check-in is available

Property confirms they are implementing enhanced cleaning measures

Individually wrapped food options are not available

No gap period between guests' stays

Staff temperature checks are not conducted regularly

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is not available

Cashless transactions are available

Masks are compulsory at the property

Contactless food service / room service is available

Reservation is not required for facilities on site

Mobile key entry is not available

Food service has been amended for enhanced safety

Property follows sanitisation practices of COVID-19 Guidelines (CDC)

Onsite COVID-19 testing (Antigen) is available

Onsite COVID-19 testing (Antigen) is required

Minimum age for COVID-19 test requirement: 18

Guests must provide health documentation

Guests must provide a negative COVID-19 test result

Guests must provide proof of COVID-19 vaccination

Negative COVID-19 test result must be of specific type(s): Antigen

Negative COVID-19 test result must have been issued within a specific period before check-in: 72 hours

Minimum age for negative COVID-19 test result requirement: 18

Minimum age for proof of COVID-19 vaccination requirement: 18

Property follows sanitisation practices of WELL Health-Safety Rating (IWBI)

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • COVID-19 testing fee (antigen/rapid screening): USD 5 per person, per stay.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: USD 50 per vehicle (one way)
  • Pet fee: USD 30 per pet, per stay
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Fatima Hotel Ruhengeri
  • Fatima Ruhengeri
  • Fatima Hotel Hotel
  • Fatima Hotel Muhoza
  • Fatima Hotel Hotel Muhoza

We should mention

A car is required for transportation to and from this property.

Cashless payment methods are available for all transactions.

Contactless check-in is available.

At check-in, guests must provide either a negative Antigen COVID-19 test result or a record of full COVID-19 vaccination.

The negative COVID-19 test result requirement applies to all guests aged 18 and up, and the test must have been administered no more than 72 hours prior to check-in. COVID-19 vaccination record requirement applies to all guests aged 18 and up.

Property requires all guests aged 18 and up receive on-site antigen/rapid COVID-19 testing (USD 5 per person, per stay).

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