8/10 Good
Priya
Travelled with family
1 Sept 2025
Liked: Cleanliness, property conditions & facilities
Great Location but racist attitude
The location of the hotel is excellent, and the bed was very comfortable. Unfortunately, the service experience left a lot to be desired.
During our stay, we faced racist attitudes from some of the staff. On the first two nights, we tried dining in the hotel, but the behavior of the dinner staff made us uncomfortable, and we stopped eating there afterward. At breakfast, one of the servers was extremely rude — as soon as I opened the menu, she told me it was too busy and she didn’t have time to wait if I was still deciding. In reality, I was ready with my order and had only opened the menu to quote the exact dish name.
Additionally, one of the reception staff members (a short man with a beard) was not only unhelpful but also rude and displayed discriminatory behavior. Accessibility is also poor, with very high bathtubs that are not convenient or safe for everyone.
While the location and room comfort were good, the discriminatory attitudes and poor customer service overshadowed the positives.
Priya
Stayed 1 night in Aug 2025





















