Al Bustan Palace, a Ritz-Carlton Hotel

5.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Al Bustan Palace, a Ritz-Carlton Hotel

Aerial view
Lobby sitting area
5 outdoor pools, pool umbrellas, pool loungers
Exterior
5 outdoor pools, pool umbrellas, pool loungers

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Pool
  • On private beach
  • Bar
  • Spa
  • Room service
  • Breakfast available

Explore the area

Map
Muscat 114 Oman, Quron Beach, Muscat, 114
  • Al-Bustan Palace
    1 min walk
  • Al-Bustan Roundabout
    9 min walk
  • China Mood
    1 min walk
  • Muscat (MCT-Muscat Intl.)
    37 min drive

Room options

Deluxe Room, 1 King Bed, Non Smoking, Pool View

  • 40 sq m
  • Sleeps 3
  • 1 King Bed

Executive Suite, 1 Bedroom, Non Smoking (Balcony)

  • 80 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

Executive Suite, 1 Bedroom, Non Smoking, Sea View (Balcony)

  • 80 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed, Non Smoking, Sea View (Balcony)

  • 40 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed, Non Smoking

  • 40 sq m
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed, Non Smoking, Mountain View

  • 40 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 2 Single Beds, Non Smoking, Sea View (Balcony)

  • 40 sq m
  • Sea view
  • Sleeps 3
  • 2 Twin Beds

Deluxe Room, 2 Single Beds, Non Smoking

  • 40 sq m
  • Sleeps 3
  • 2 Twin Beds

Executive Suite, 1 Bedroom, Non Smoking, Sea View (Balcony)

  • 80 sq m
  • Sea view
  • Sleeps 3
  • 2 Twin Beds

Junior Suite, 1 King Bed, Non Smoking (Balcony)

  • 60 sq m
  • Sleeps 3
  • 1 King Bed

Executive Suite, 1 Bedroom, Non Smoking (Balcony)

  • 80 sq m
  • Sleeps 3
  • 2 Twin Beds

Deluxe Room, 2 Single Beds, Non Smoking, Pool View (Balcony)

  • 40 sq m
  • Sleeps 3
  • 2 Twin Beds

Deluxe Room, 2 Single Beds, Non Smoking, Mountain View

  • 40 sq m
  • Mountain view
  • Sleeps 3
  • 2 Twin Beds

Presidential Suite, 2 Bedrooms, Non Smoking, Sea View (Balcony)

  • 300 sq m
  • Sea view
  • Sleeps 5
  • 2 Double Beds

Presidential Suite, 2 Bedrooms, Non Smoking, Mountain View (Balcony)

  • 300 sq m
  • Mountain view
  • Sleeps 5
  • 2 Double Beds

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About the area

Muscat

With a stay at Al Bustan Palace, a Ritz-Carlton Hotel in Muscat, you'll be by the sea, within a 15-minute drive of Muttrah Souq and Al-Bustan Palace. .This beach resort is 0.6 mi (1 km) from Al-Bustan Roundabout and 1.9 mi (3 km) from Marina Bandar Al Rowdha.

What's nearby

  • Al-Bustan Palace - 1 min walk
  • Marina Bandar Al Rowdha - 5 min drive
  • Muttrah Corniche - 11 min drive
  • Muttrah Souq - 12 min drive
  • Qantab Beach - 13 min drive

Getting around

  • Muscat Intl. Airport (MCT) - 37 min drive

Restaurants

  • ‪Karak Tea - ‬6 min drive
  • ‪Sultan's Burger - ‬6 min drive
  • ‪Zuka Restaurant & Pool Bar - ‬14 min drive
  • ‪The Atrium Tea Lounge - ‬3 min walk
  • ‪breakfast@Samba - ‬16 min drive

About this property

Al Bustan Palace, a Ritz-Carlton Hotel

Luxury resort on the beach, with 5 outdoor pools
Al Bustan Palace, a Ritz-Carlton Hotel offers 250 accommodations with minibars and safes. Rooms open to balconies. Select Comfort beds feature down comforters and premium bedding. A pillow menu is available. 55-inch LCD televisions come with cable channels. Bathrooms include bathrobes, slippers, bidets, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

A private beach and 4 outdoor tennis courts are featured at the resort. 5 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a waterslide, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the resort's full-service spa, Al Bustan Palace Spa by The Ritz-Carlton. Services include deep-tissue massages, Swedish massages, Thai massages, and facials. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Make yourself at home in one of the 250 guestrooms featuring minibars and LCD televisions. Your Select Comfort bed comes with down comforters and premium bedding. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have complimentary toiletries and bidets.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. After dipping into one of the 5 outdoor swimming pools, you can spend some time at the private beach. Additional features at this resort include complimentary wireless internet access, concierge services, and gift shops/newsstands.
Enjoy international cuisine at Al Khiran Terrace, one of the resort's 3 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink at the beach bar, the poolside bar, or one of 2 bars/lounges. Buffet breakfasts are available daily from 7 AM to 10:30 AM for a fee.
Featured amenities include a business center, limo/town car service, and complimentary newspapers in the lobby. Planning an event in Muscat? This resort has 8138 square feet (756 square meters) of space consisting of conference space and meeting rooms. Free valet parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and 10:30 AM.
Al Khiran Terrace - This theme restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
China Mood - This theme restaurant specializes in Chinese cuisine and serves dinner only. Reservations are required.
Beach Pavilion Restaurant - This beachfront restaurant specializes in seafood and serves lunch and dinner. Guests can enjoy drinks at the bar. Reservations are required.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Arabic, English, French, German, Italian, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Free valet parking on site
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 7 AM–10:30 AM: OMR 16.27 for adults and OMR 7.5 for children
  • 3 restaurants and 1 coffee shop/cafe
  • 2 bars/lounges, 1 beach bar and 1 poolside bar
  • 24-hour room service
  • Coffee/tea in a common area

Restaurants on site

  • Al Khiran Terrace
  • China Mood
  • Beach Pavilion Restaurant

Things to do

  • 5 outdoor pools
  • 4 outdoor tennis courts
  • Fitness classes
  • Canoeing
  • Children's pool
  • Fitness centre
  • Full-service spa
  • Kayaking
  • Playground
  • Sailing
  • Sauna
  • Shopping
  • Snorkelling
  • Steam room
  • Windsurfing
  • Yoga classes

Family friendly

  • 5 outdoor pools
  • Children's pool
  • Free children's club
  • Free cots/infant beds
  • Free rollaway/extra beds
  • Free supervised childcare
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Water slide

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference space (8138 square feet)
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Garden
  • Picnic area
  • Pool sunloungers
  • Pool umbrellas
  • Private beachfront location
  • Terrace

Spa

  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - Swedish
  • Massage - Thai
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Lift door width (centimetres): 91
  • Grab bar in bath
  • Bath grab bar height (centimetres): 84
  • Grab bar near toilet
  • Height-adjustable showerhead
  • In-room accessibility
  • Lever door handles
  • Low-height plug sockets in bathroom
  • Transfer shower
  • Visual alarms in hallways
  • Wheelchair-accessible lounge
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible (may have limits)
  • Wheelchair-width doorways
  • Wheelchair-accessible doorway width (centimetres): 81

More

  • Beach towels
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Down duvet
  • Free cots/infant beds
  • Free rollaway beds
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Select comfort bed

Bathroom

  • Dressing gowns
  • Bidet
  • Free toiletries
  • Hairdryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 55-inch LCD TV
  • TV channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Desk
  • Energy-saving switches
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Slippers
  • Turndown service
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 11:30 PM
Contactless check-in available

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
This property has separate beaches for men and women. The women's beach is under construction and unavailable for use until further notice.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately OMR 16.27 for adults and OMR 7.5 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 16 years old are not allowed in the spa

Property is also known as

Al Bustan
Al Bustan Palace
Al Bustan Palace Ritz-Carlton Hotel Muscat
Al Bustan Palace Ritz-Carlton Muscat
Al Bustan Ritz-Carlton Hotel
Bustan Palace
Al Bustan Palace Ritz-Carlton Hotel
Al Bustan Palace Ritz-Carlton
Al Bustan Palace a Ritz Carlton Hotel
Al Bustan Palace, a Ritz-Carlton Hotel Resort
Al Bustan Palace, a Ritz-Carlton Hotel Muscat
Al Bustan Palace, a Ritz-Carlton Hotel Resort Muscat

Al Bustan Palace, a Ritz-Carlton Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 259 out of 351 reviews" "
Rating 8 - Good. 63 out of 351 reviews" "
Rating 6 - Okay. 17 out of 351 reviews" "
Rating 4 - Poor. 9 out of 351 reviews" "
Rating 2 - Terrible. 3 out of 351 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Autumn

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful Property !
Stayed 1 night in Mar 2024

10/10 Excellent

Daeman

Liked: Cleanliness, amenities
Great service. Beautiful rooms and grounds.
Stayed 2 nights in Mar 2024

10/10 Excellent

Ellen

Liked: Cleanliness, staff & service, property conditions & facilities
Absolutely PERFECT!!
Stayed 2 nights in Mar 2024

8/10 Good

Rehab

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable and naturally beautiful
Stayed 2 nights in Feb 2024

10/10 Excellent

andrea

Travelled with partner
Liked: Cleanliness, amenities
welcome and check in was horrible, one picks the rirz because of the magic it brings along, this stay started off horribly. i wanted to turn around and leave instantly. however, the staff listened to how unhappy i felt and made the rest of our stay magical as expected. other than that, the ritz is the ritz, amazing room, food, views, and after being disappointed in the beginning a lot of attention to detail in the end.
Stayed 1 night in Jan 2024

8/10 Good

Shruthi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Gordon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such an impressive hotel. We had a special request related to arriving hours before official check in and the hotel was very accommodating

10/10 Excellent

Mohammed

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was great and the cleanliness of the property. Friendly staff.
Stayed 4 nights in Nov 2023

10/10 Excellent

Janice

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel, especially the grounds and views were amazing! 10/10! The hotel has a beautiful pool view, ocean view and mountain view! The rooms were beautiful and kept well. The staff would not let you lift a finger. I had a late flight and I was allowed a 3pm check out at no cost! I did come across some amazing staff that went above and beyond, extremely inviting and friendly and I would like to mention by name: Fajrul and Zablon from the outside pool bar and restaurant which was my fave place.. and Blaise who was our waiter who never stopped smiling at the 1st floor restaurant and the lovely Manval (names could be spelled wrong) from the same restaurant were so accommodating and warm… oh and that restaurant had the best buffet I had ever been to! So much variety.. just a great experience. I hope to be back one day.
Stayed 2 nights in Nov 2023

10/10 Excellent

Luke, FPO AE

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is excellent and superb. Pick this place if you want to experience true relaxation!
Stayed 2 nights in Sep 2023

10/10 Excellent

Mukhtar

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Al round 5 star Exceptional staff
Stayed 5 nights in Sep 2023

8/10 Good

monica

Stayed 2 nights in Jun 2023

10/10 Excellent

Isra

Travelled with partner
Liked: Cleanliness, staff & service
Amazing start to finish, staff always eager to help. The minibar fridge packed in, and they replaced it with a brand new fridge within minutes! Attention to detail was amazing like remembering my coffee order each morning before me even saying. The Atrium Lobby is the single most spectacular lobby I have ever seen in my life, with the gorgeous chandeliers and intricate work on the high ceiling. Pictures and videos don’t do it justice. 4 pools, including a women’s only pool and women’s only beach which I appreciated. Never over crowded or busy, I guess people haven’t figured out this holiday spot yet. I hope it stays that way! All you can eat lobster at the the seafood buffet which was a real treat. And a massive farewell at our last dinner at the Pavillion where they went the extra mile. We were treated like royalty at the Bustan Palace and will certainly pay be back. I have been thoroughly spoiled and no other hotel chain will ever compare. Dare I say the best hotel I’ve ever stayed at.
Stayed 10 nights in May 2023

10/10 Excellent

naif Mohammed

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Some times there is conferences and officials delegate from different countries and that make a the hotel busy and full of guards .. in the middle of a resort which make it unpleasant
Stayed 4 nights in May 2023

10/10 Excellent

Mohammad

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
It is located in a very nice area with access to sea,
Stayed 4 nights in Mar 2023

10/10 Excellent

Anil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beach pool and everything was excellent. Rooms were very nice too
Stayed 7 nights in Jan 2023

6/10 Okay

Rebecca

Travelled with family
Liked: Cleanliness, staff & service
Staff were absolutely fantastic; the pictures don't do justice to the opulence of it all
Stayed 4 nights in Jan 2023

10/10 Excellent

Madina

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is beautiful and the service is outstanding.
Stayed 2 nights in Sep 2022

10/10 Excellent

Arief, Calgary

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very beautiful place, good service and clean
Stayed 1 night in Jul 2022

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent facilities and service
Stayed 5 nights in Jun 2022

10/10 Excellent

Zain

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2022

10/10 Excellent

Poojith

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2022

10/10 Excellent

ALI

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2022

10/10 Excellent

Al

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best Ritz Hotels I have stayed at internationally. Very family friendly
Stayed 7 nights in Apr 2022