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Sheraton Oman Hotel

5.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Sheraton Oman Hotel

Indoor pool, 2 outdoor pools, open 6:00 AM to 9:00 PM, pool umbrellas
Exterior
Royal Suite, 1 King Bed, Non Smoking
Exterior
View from property

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Hot tub
    Hot tub
  • Pool
    Pool
  • Bar
    Bar
  • Spa
    Spa
  • Room service
    Room service
  • All-inclusive
    All-inclusive

Explore the area

Map
Ruwi, Muscat, 112
  • Muscat Central Business District
    13 min walk
  • Muttrah Souq
    5 min drive
  • Muttrah Corniche
    5 min drive
  • Muscat (MCT-Muscat Intl.)
    28 min drive

Room options

View all photos for Royal Suite, 1 King Bed, Non Smoking

Royal Suite, 1 King Bed, Non Smoking | Living area

Royal Suite, 1 King Bed, Non Smoking

  • 218 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Club Suite, 1 King Bed, Non Smoking

Club Suite, 1 King Bed, Non Smoking | Living area

Club Suite, 1 King Bed, Non Smoking

  • 132 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed, Non Smoking

Executive Suite, 1 King Bed, Non Smoking

Executive Suite, 1 King Bed, Non Smoking

  • 91 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Single Beds, Non Smoking

1 bedroom, premium bedding, pillow-top beds, minibar

Room, 2 Single Beds, Non Smoking

  • 36 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Room, 1 King Bed, Non Smoking

1 bedroom, premium bedding, pillow-top beds, minibar

Room, 1 King Bed, Non Smoking

  • 36 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 2 Single Beds, Non Smoking

1 bedroom, premium bedding, pillow-top beds, minibar

Club Room, 2 Single Beds, Non Smoking

  • 36 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Club Room, 1 King Bed, Non Smoking

1 bedroom, premium bedding, pillow-top beds, minibar

Club Room, 1 King Bed, Non Smoking

  • 36 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking

  • 90 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Non Smoking

Junior Suite, 1 King Bed, Non Smoking

Junior Suite, 1 King Bed, Non Smoking

  • 54 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Muscat

With a stay at Sheraton Oman Hotel, you'll be centrally located in Muscat, within a 5-minute drive of Muttrah Souq and Sultan's Armed Forces Museum. .This luxury hotel is 2 mi (3.3 km) from Muscat Central Business District and 2.6 mi (4.2 km) from Mutrah Fort.

What's nearby

  • Muscat Central Business District - 13 min walk - 1.1 km
  • Port Sultan Qaboos - 4 min drive - 4.8 km
  • Muttrah Souq - 5 min drive - 4.9 km
  • Muttrah Corniche - 5 min drive - 5.0 km
  • Mutrah Fort - 5 min drive - 4.3 km

Getting around

  • Muscat Intl. Airport (MCT) - 28 min drive

Restaurants

  • ‪Papa John's - ‬10 min walk
  • ‪Woodlands - ‬11 min walk
  • ‪Sheraton Club lounge - ‬2 min walk
  • ‪Tropical Juices & Ice Cream - ‬12 min walk
  • ‪Annapoorna Restaurant - ‬11 min walk

About this property

Sheraton Oman Hotel

Luxury hotel with 2 restaurants and 2 outdoor pools
Sheraton Oman Hotel offers 230 air-conditioned accommodations with iPod docking stations and minibars. Pillowtop beds feature premium bedding. A pillow menu is available. 43-inch LED televisions come with premium satellite channels. Bathrooms include shower/tub combinations, bathrobes, slippers, and designer toiletries.

This Muscat hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include laptop-compatible safes and complimentary newspapers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include change of bedsheets. Housekeeping is provided on request.

2 outdoor swimming pools are on site along with an indoor pool. In addition to a children's pool, other recreational amenities include a spa tub, a sauna, and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 4 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 13 years old are not allowed in the spa.

Make yourself at home in one of the 230 air-conditioned rooms featuring iPod docking stations and LED televisions. Your pillowtop bed comes with premium bedding. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature designer toiletries and bidets.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 2 outdoor swimming pools, a sauna, and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.
All-inclusive rates are available at this hotel. Meals and beverages at onsite dining establishments are included in all-inclusive rates. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Enjoy international cuisine at Courtyard, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with your favorite drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily from 6:30 AM to 11:00 AM for a fee.

Featured amenities include a business center, limo/town car service, and express check-out. Planning an event in Muscat? This hotel has 12497 square feet (1161 square meters) of space consisting of conference space and 13 meeting rooms. Free valet parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 11:00 AM.
Courtyard - This buffet restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available.
Asado Steakhouse - This steakhouse specializes in international cuisine and serves dinner only. Open daily.
Turbine & Taps - This bar specializes in international cuisine and serves dinner and light fare. Happy hour is offered. Open daily.
Tea Library - This café serves breakfast, lunch, dinner, and light fare. Open daily.
Late night fare is available from 24-hour room service.

All-inclusive details

All-inclusive room rates at Sheraton Oman Hotel are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Languages

Arabic, English, Filipino, Hindi, Indonesian

Property amenities

Internet

  • Available in all rooms: Free WiFi, Wired Internet (OMR 5 per day)
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking and van parking available
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–11:00 AM: OMR 14 per person
  • 2 restaurants and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • 24-hour room service

Restaurants on site

  • Courtyard
  • Asado Steakhouse
  • Turbine & Taps
  • Tea Library

Things to do

  • 24-hour fitness centre
  • 2 outdoor pools
  • Fitness classes
  • Children's pool
  • Full-service spa
  • Indoor pool
  • Lifeguards on-site
  • Sauna
  • Shopping
  • A hot tub
  • Steam room
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Art supplies
  • Changing table
  • Children's books
  • Children's games
  • Children's dinnerware
  • Children's pool
  • Free cots/infant beds
  • High chair
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Soundproofed rooms

Conveniences

  • Ballroom
  • Banquet hall
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Library
  • Lockers available
  • Reception hall
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference space (12497 square feet)
  • Meeting rooms - 13

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Garden
  • Lifeguards on site
  • Picnic area
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage - sports
  • Massage - Swedish
  • Massage - Thai
  • Massage/treatment rooms
  • Sauna
  • Spa open daily
  • Hot tub
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Accessible shuttle
  • Ceiling hoist
  • Doorbell and phone notification
  • Front entrance ramp
  • Grab bar in shower
  • Shower grab bar height (centimetres): 99
  • Grab bar near toilet
  • Toilet grab bar height (centimetres): 71
  • In-room accessibility
  • Lever door handles
  • Low-height bed
  • Low bed height (centimetres): 61
  • Low-height worktop and sink
  • Lowered worktop and sink height (centimetres): 86
  • Low-height door lock
  • Low-height plug sockets in bathroom
  • Low-height view port in door
  • Magnifying mirror
  • Pool access ramp on site
  • Raised toilet seat
  • Raised toilet seat height (centimetres): 46
  • Sign language-capable staff
  • Step-free path to entrance
  • Valet for wheelchair-equipped vehicle
  • Visual doorbell notification
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible bathroom dressing table
  • Wheelchair-accessible dressing table height (centimetres): 89
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 20 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 114
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways
  • Wheelchair-accessible doorway width (centimetres): 86
  • Wheelchairs available on site

More

  • At least 80% of lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Rooftop garden
  • Smoke-free property
  • TV in lobby
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Heating (climate-controlled)
  • Pillow menu
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Dressing gowns
  • Bidet
  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Shower/bath combination
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 43-inch LED TV
  • TV/satellite channels
  • iPod dock
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Mini fridge
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters/chargers
  • Energy-saving switches
  • Free newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Recycling
  • Slippers
  • Soundproofing
  • Turndown service
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5:30 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for OMR 10.0 per night
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately OMR 14 per person
  • Fee for in-room wired internet: OMR 5 per day (rates may vary)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: OMR 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

This property does not have elevators
Pool access available from 6:00 AM to 9:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
A car is recommended for transportation to and from this property
Guests under 13 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision

Property is also known as

Sheraton Oman Hotel Muscat
Sheraton Oman Hotel
Sheraton Oman Muscat
Sheraton Oman
Sheraton Oman Hotel Hotel
Sheraton Oman Hotel Muscat
Sheraton Oman Hotel Hotel Muscat

Sheraton Oman Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 237 out of 363 reviews" "
Rating 8 - Good. 86 out of 363 reviews" "
Rating 6 - Okay. 27 out of 363 reviews" "
Rating 4 - Poor. 4 out of 363 reviews" "
Rating 2 - Terrible. 9 out of 363 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Tristanjay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was unable to connect any of my devices to the wifi services with my room number and my last name. The staff all tried to do the same thing on my devices and nothing worked. They ended up connecting my devices to the wifi using a whole different method which I was unable to reconnect to once my devices disconnected.
Stayed 2 nights in Aug 2024

8/10 Good

Adnan

Stayed 7 nights in Jul 2024

8/10 Good

Faaduma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are amazing, beautiful hotel with the woow factor. Food was nice and the amenities were amazing, outdoor and indoor pool. With indoor pool from 10-12 for just ladies only. The only thing i didnt like was the affordable taxis from the app could not pick me up infront of the hotel. Due to the arrangement many hotels have with taxi companies. So had to walk out the hotel grounds to catch my taxi, which did not make me feel very safe especially at night as its pits black there and as a solo female traveller. But i would definitely go back to Muscat and stay at Sheraton. Staff made my day everyday and the peacefulness was very nice.
Stayed 7 nights in Jul 2024

10/10 Excellent

Mirza

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Short business trip
Sheraton Oman is wonderful as always, on all counts!
Stayed 1 night in Jun 2024

4/10 Poor

YATIN

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Poor service from reception
Disappointment with the service I received during my recent stay at the Sheraton. Upon check-in, the front desk staff did not offer any assistance or support with my luggage and seemed disinterested in providing a warm welcome. This was not the level of service I expected from a Sheraton hotel. Additionally, I found the bathroom in my room to be extremely slippery, which posed a safety hazard as I nearly fell while taking a bath. Moreover, there was no shoe polish available, which is typically a standard amenity. During checkout, I attempted to contact the reception or front desk multiple times, but no one answered the phone. This added to my frustration and further indicated a lack of attentiveness and customer care.
Stayed 3 nights in May 2024

10/10 Excellent

Christine

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Our stay in Muscat was made wonderful by the fabulous staff at the Sheraton. The reception, executive lounge and restaurant staff were all so welcoming and helpful. Big shoutout particularly to the executive lounge staff who made it an event very evening at the end of some long days. We felt valued the whole time we were there
Stayed 3 nights in Apr 2024

10/10 Excellent

Farzana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were super helpful and welcoming. It was very clean around the hotel including the rooms however maybe the bathrooms can do with a bit of an update - there was a musty smell and the bathtub was a bit old. I took the breakfast option which was a buffet but there wasn’t much selection of hot food and the food was repetitive. However the waiters are all attentive and they do go above and beyond to try to meet your needs. Also, I like to see traditional food options too, but I didn’t see anything at breakfast except for Omani tea. There is a pool area which is very nice as well as spa facilities.
Stayed 7 nights in May 2024

10/10 Excellent

Ali

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
‏Very helpful ‏Hotel Staff. Yeah Safe quiet. Breakfast is very good in a big hole with a variety of seating. Easy parking for free. Five star hotel room quality.
Stayed 3 nights in May 2024

10/10 Excellent

Christine

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel staff are the biggest asset of this hotel. From the moment we checked in we were made to feel like special guests. The reception staff, restaurant staff and the club lounge provided excellent service and were very attentive. The location of the hotel means it is not easy to seek out alternative dining options but choices at the hotel were good. Thank you to all staff for making our stay so memorable.
Stayed 1 night in Apr 2024

10/10 Excellent

Syed

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2024

10/10 Excellent

Alena

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good for overnight stay
We stayed only one night. The check in was quick, sleepers, towels, robes : all was provided. We had stayed in twin bed room, beds are wide. Breakfast is buffet. Many options for vegans. We didn’t have opportunity to check the area around. Locates 30 min drive to Marina for boat trips.
Stayed 1 night in Apr 2024

10/10 Excellent

Hanieh

Stayed 3 nights in Mar 2024

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed my time here. Special thanks to everyone at concierge, Issa in house keeping and Philippe in the Courtyard. Lovely experience, only sad thing was the outdoor pool was out of service for three days after a party. Otherwise amazing!
Stayed 7 nights in Mar 2024

10/10 Excellent

Lyn G

Liked: Cleanliness, staff & service
Staff are very accommodating. Good services.
Stayed 3 nights in Mar 2024

10/10 Excellent

Mohammad, London

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel, pleasant staff, perfect short stay.
Stayed 3 nights in Feb 2024

10/10 Excellent

Branimir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sheraton Oman stat
Excellent business/leisure hotel with huge gym, both outdoor/indoor pool, spa center with finnish/turkish sauna. They serve delicious breakfast and buffet dinners. On Wednesdays you can indulge yourself into Delhi/Lahore night, on Thursdays Gaucho steaks and on Friday Omani Sabla nights. I only did not understand why they serve pepsi cola program solely?!
Stayed 7 nights in Feb 2024

10/10 Excellent

Bipin

Travelled with family
Liked: Amenities
All good
Stayed 1 night in Jan 2024

10/10 Excellent

Jennifer

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff and beautiful premises
Stayed 3 nights in Jan 2024

8/10 Good

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Spa Experience & Breakfast Buffet
I stayed here for only 1 night at the beginning of my trip of Oman. It was convenient, comfortable, and clean. The front desk was very friendly and helpful which was great. I ate at the restaurant serving the pool area and was disappointed at the slow service. They were clearly understaffed for that area but seemed slow in general. I did eat at the breakfast buffet the next morning and was impressed with the selections and customer service. Everyone was very friendly and accommodating. The highlight of my stay was the massage at the spa. It was wonderful! I got the relaxing Swedish massage and it was divine.
Spa
Spa
Lunch by the pool
Stayed 1 night in Dec 2023

10/10 Excellent

D

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stunning pool but service needs to be improved
Quality of the hotel was really good although it was of a 'classic' style and kept very clean. The food was great including the themed nights and huge breakfast spread. The temperature controlled outdoor pool was amazing. Really disappointed in the service ... constantly trying to get attention of staff. We had Club lounge access and they couldn't even get a gin & tonic correct. There is clearly still smoking on the 13th floor in the Club Lounge, but the whole floor smells. On the morning of New Years Eve, there was a note under the door to say that the outdoor pool area would be closed from 14:30 to set up for the party that night. Very disappointed that we weren't notified about this at check-in or at least given more notice so that we could have planned our days accordingly. If staying at the hotel over 31 December then make sure you ask for a room that doesn't overlook the pool as it was very noisy.
Stayed 7 nights in Dec 2023

2/10 Terrible

Joell

Travelled with family
Stayed 1 night in Dec 2023

2/10 Terrible

Sammer

Liked: Staff & service, property conditions & facilities
Stayed 4 nights in Dec 2023

10/10 Excellent

mousa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
فندق راقي ومتميز ... الغرف تحتاج الى مصليات للصلاة
Stayed 3 nights in Dec 2023

8/10 Good

Sadaf

Stayed 1 night in Dec 2023

8/10 Good

Alireza

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023