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Hotel JAL City Nagano

3.0 star property

Photo gallery for Hotel JAL City Nagano

Restaurant
Exterior
Bicycling
View from room
Lobby lounge

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Parking available
  • 24/7 front desk
  • Housekeeping
  • Laundry

Explore the area

Map
1221, Toigosho-machi, Nagano, Nagano-ken, 380-0834
  • Saisho-in Temple
    ‪1 min walk‬
  • Nio-mon Gate
    ‪14 min walk‬
  • Sanmon Gate
    ‪17 min walk‬

Room options

View all photos for Renewal Twin Room, Non Smoking

Renewal Twin Room, Non Smoking

Renewal Twin Room, Non Smoking

  • Sleeps 2
  • 2 Twin Beds

View all photos for Twin Room, Non Smoking, Corner

Desk, free WiFi, bed sheets

Twin Room, Non Smoking, Corner

  • 27 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Renewal Economy Double Room, Non-Smoking

Renewal Economy Double Room, Non-Smoking

Renewal Economy Double Room, Non-Smoking

  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room, Non Smoking

Desk, free WiFi, bed sheets

Twin Room, Non Smoking

  • 23 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Twin Room, Smoking, Corner

Desk, free WiFi, bed sheets

Twin Room, Smoking, Corner

  • 27 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Renewal Double Room, Non Smoking

Renewal Double Room, Non Smoking

Renewal Double Room, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for High Floor Twin Room,Non Smoking

High Floor Twin Room,Non Smoking

High Floor Twin Room,Non Smoking

  • 23 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Twin Room, Smoking

Desk, free WiFi, bed sheets

Twin Room, Smoking

  • 23 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room, Non Smoking

Desk, free WiFi, bed sheets

Double Room, Non Smoking

  • 23.0 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for High Floor Double Room,Non Smoking

High Floor Double Room,Non Smoking

High Floor Double Room,Non Smoking

  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Economy Double Room, Non Smoking

Desk, free WiFi, bed sheets

Economy Double Room, Non Smoking

  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room, Smoking

Desk, free WiFi, bed sheets

Double Room, Smoking

  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for High Floor Corner Twin Room,Non Smoking

High Floor Corner Twin Room,Non Smoking

High Floor Corner Twin Room,Non Smoking

  • 27 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Economy Double Room, Smoking

Desk, free WiFi, bed sheets

Economy Double Room, Smoking

  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for High Floor Single Room,Non Smoking

High Floor Single Room,Non Smoking

High Floor Single Room,Non Smoking

  • 16 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Single Room, Smoking

Desk, free WiFi, bed sheets

Single Room, Smoking

  • 16 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Single Room, Non Smoking

Desk, free WiFi, bed sheets

Single Room, Non Smoking

  • 16 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for High Floor EconomyDouble Room,Non Smoking

High Floor EconomyDouble Room,Non Smoking

High Floor EconomyDouble Room,Non Smoking

  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Renewal Single Room, Non Smoking

Renewal Single Room, Non Smoking

Renewal Single Room, Non Smoking

  • 16 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Renewal Deluxe Twin Room, Non Smoking

Renewal Deluxe Twin Room, Non Smoking

Renewal Deluxe Twin Room, Non Smoking

  • Sleeps 4
  • 2 Twin Beds

Similar properties

Front of property

Sotetsu Fresa Inn Nagano Zenkojiguchi

  • Free WiFi
  • Air conditioning
  • Breakfast available
  • Business services
4.4 out of 5, Excellent, (1002)
The price is NZ$149
for 1 room
includes taxes & fees
8 Mar - 9 Mar
Sotetsu Fresa Inn Nagano Zenkojiguchi

About the area

Nagano

In the heart of Nagano, Hotel JAL City Nagano is within a 5-minute drive of Zenko-ji Temple and Nagano Prefectural Shinano Art Museum. .This hotel is 3.6 mi (5.8 km) from M-Wave Olympic Memorial Arena and 6 mi (9.7 km) from Nagano Olympic Stadium.

What's nearby

  • Zenko-ji Temple - 17 min walk
  • Nagano Prefectural Shinano Art Museum - 20 min walk
  • M-Wave Olympic Memorial Arena - 6 min drive
  • Nagano Olympic Stadium - 10 min drive
  • Togakushi Shrine - 23 min drive

Getting around

  • Nagano Station - 7 min walk
  • Nagano (QNG) - 8 min walk

Restaurants

  • ‪モスバーガー - ‬2 min walk
  • ‪スカイバンケット 白馬 - ‬1 min walk
  • ‪dessert&cafe Deko - ‬2 min walk
  • ‪炭火焼きちどり - ‬1 min walk
  • ‪La Pâtisserie 27 - ‬2 min walk

About this property

Hotel JAL City Nagano

Hotel with a 24-hour front desk, near Zenko-ji Temple
Hotel JAL City Nagano offers 242 air-conditioned accommodations with slippers and hair dryers. LCD televisions come with satellite channels and pay movies. Bathrooms include shower/tub combinations, bidets, toilets with an electronic bidet, and complimentary toiletries.

This Nagano hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 242 air-conditioned rooms featuring refrigerators and LCD televisions. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and bidets. Conveniences include phones, as well as desks and electric kettles.
Take advantage of recreation opportunities such as bicycles to rent, or other amenities including complimentary wireless internet access and a banquet hall.
Enjoy a satisfying meal at スカイレストラン白馬 serving guests of Hotel JAL City Nagano. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 6:30 AM to 9:30 AM for a fee.
Featured amenities include complimentary wired internet access, a business center, and complimentary newspapers in the lobby. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 9:30 AM.
スカイレストラン白馬 - Onsite buffet restaurant. Reservations are required.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Self parking on site (JPY 1000 per night)
  • Off-site parking within 820 ft (JPY 1000 per night)

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–9:30 AM: JPY 2200 per person
  • 1 restaurant
  • 1 bar

Restaurants on site

  • スカイレストラン白馬

Things to do

  • Bike rentals

Family friendly

  • Laundry facilities
  • Fridge

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage

Business services

  • Business centre
  • A meeting room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Lift
  • Step-free path to entrance
  • Wheelchair-accessible path to lift

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Bidet
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • LCD TV
  • Films for purchase
  • Satellite channels

Food and drink

  • Electric kettle
  • Fridge

More

  • Desk
  • Phone
  • Slippers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately JPY 2200 per person
  • Self parking fee: JPY 1000 per night
  • Nearby parking fee: JPY 1000 per night (820 ft away)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Property is also known as

Hotel Jal City Nagano
Jal City Nagano

Hotel JAL City Nagano Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 354 out of 881 reviews
Rating 8 - Good. 360 out of 881 reviews
Rating 6 - Okay. 137 out of 881 reviews
Rating 4 - Poor. 24 out of 881 reviews
Rating 2 - Terrible. 6 out of 881 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Yutaka

Liked: Cleanliness, staff & service, property conditions & facilities
Short stay and convenient.
Stayed 1 night in Nov 2024

8/10 Good

Terry

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 4 nights in Nov 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel at Nagoya
The check-in was fast and easy. There is specific parking lot allocated for guests during the stay so you park at the same spot until you leave. Near eateries ans convenient stores. The room was big and clean. Good price and hotel for those visiting Nagoya.
Stayed 2 nights in Oct 2024

4/10 Poor

Hideko

Travelled with partner
Disliked: Staff & service, property conditions & facilities
We were greeted by very cold front desk with little personality. Did not feel welcomed. Our room and floor freaked with cigarette and they told me that there is no other room. I asked them to comp breakfast but politely told they can’t do that. This evening staff was trying to help but his hands were tied. The management needs to step up at this point. Restaurant staff was very professional and made us feel very welcomed. I spend 30 year as a GM of hospitality business in US and this is not acceptable. Do something to make guest feel welcome is a must! JAL should make a note of this and check out this out dated property.
Stayed 3 nights in Oct 2024

10/10 Excellent

Kurt

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

Josh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place to stay
Very nice hotel, convenient and very comfortable
Stayed 1 night in Oct 2024

10/10 Excellent

Connie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No complaints!
Such a great stay all around! From the moment we arrived, we were impressed with every aspect of the service and experience. JAL did all the little things right. Don't skip out on breakfast - best view you'll ever have for a hotel buffet! Free umbrellas for guest use, lavender bath salts for relaxing, and free beer/juice/tea in addition to bottled water waiting for you chilled in the fridge. What more do you need?!?
Stayed 2 nights in Oct 2024

10/10 Excellent

Macnely V.

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect but the shower, that went to the sides when the water has a high pressure. I love the retro details of our room to set the AC and the radio. They also have a huge space for washing machines, drinks machines (including noddles), two microwaves and a small library. It is twelve minutes walking from the station and has a nice straight walk to the Zenkoji Temple.
Stayed 1 night in Oct 2024

10/10 Excellent

Sundy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The restaurant on the 16th floor has an amazing view. The rooms are well appointed, although the aesthetic is out of the early 1990s, I found it to be pleasant and restful. If you book here, make sure to add the breakfast option!!!!
Stayed 2 nights in Sep 2024

10/10 Excellent

Andy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

8/10 Good

Mark

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Kim

Travelled with partner
Floor we were on is due for renovation and dated but clean
Stayed 2 nights in Sep 2024

6/10 Okay

Lorraine

Travelled with partner
Location was good however room was very small and the uncomfortable at night as it fit too warm and putting air conditioning on was too noisy
Stayed 1 night in Sep 2024

8/10 Good

lydia

Stayed 2 nights in Aug 2024

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay. The breakfast buffet is a good deal and good chance to sample various Japanese foods.
Stayed 2 nights in Jul 2024

10/10 Excellent

Riady

Stayed 3 nights in May 2024

10/10 Excellent

Nitin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access to JR station
Stayed 1 night in May 2024

10/10 Excellent

Lizzie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a very nice hotel with many amenities. The room was spacious and the breakfast buffet was amazing! There was Nagano specific foods and western style breakfast options as well.
Stayed 1 night in Feb 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed their Chinese restaurant and it is close to Nagano station.
Stayed 3 nights in Feb 2024

8/10 Good

Carolyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value, good location, friendly staff
Stayed 2 nights in Dec 2023

10/10 Excellent

Philippe, Singapore

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location, very central, within walking distance from the Zenko-ji temple. Staff was welcoming and helpful. Breakfast buffet is very nice and with a superb view.
Stayed 1 night in Jan 2024

8/10 Good

Kit Yee Jody

Travelled with partner
Liked: Cleanliness, amenities
Convenient
Stayed 1 night in Oct 2023

10/10 Excellent

Christine

Travelled with group
Staff was excellent. Located perfectly!
Stayed 1 night in Oct 2023

8/10 Good

Margot

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently located between train station & temple. Room was a good size & bathroom amenities excellent choice. Great selection at breakfast.
Stayed 2 nights in Oct 2023