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Candeo Hotels Nagasaki Shinchi Chinatown

Property class: 3.5

Photo gallery for Candeo Hotels Nagasaki Shinchi Chinatown

Lobby
Building design
Public bath
Exterior
Daily buffet breakfast (JPY 2530 per person)

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Housekeeping
  • 24/7 front desk

Explore the area

View map
Dozamachi 3-12, Nagasaki, Nagasaki, 850-0841
  • Place, Hamanomachi Arcade
    ‪3 min walk‬
  • Place, Nagasaki Dejima
    ‪3 min walk‬
  • Place, Shianbashi Alley
    ‪3 min walk‬
  • Airport, Nagasaki (NGS)
    ‪47 min drive‬

Room options

View all photos for Queen Room, Non Smoking

Queen Room, Non Smoking

Queen Room, Non Smoking

9.2 out of 10
Wonderful
(25 reviews)
  • City view
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Twin Room, Non Smoking

Blackout curtains, free WiFi, bed sheets

Twin Room, Non Smoking

9.2 out of 10
Wonderful
(21 reviews)
  • City view
  • 21 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds

View all photos for Twin Room with Sofa Bed, Non Smoking

Blackout curtains, free WiFi, bed sheets

Twin Room with Sofa Bed, Non Smoking

8.4 out of 10
Very good
(11 reviews)
  • City view
  • 21 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Corner Twin Room, Non Smoking

Blackout curtains, free WiFi, bed sheets

Corner Twin Room, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 21 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds

View all photos for Corner Twin Room with Sofa Bed, Non Smoking

Blackout curtains, free WiFi, bed sheets

Corner Twin Room with Sofa Bed, Non Smoking

  • City view
  • 21 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Superior Room, 1 King Bed, Non Smoking

Blackout curtains, free WiFi, bed sheets

Superior Room, 1 King Bed, Non Smoking

9.6 out of 10
Exceptional
(9 reviews)
  • City view
  • 21 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Room, 1 King Bed with Sofa bed, Non Smoking

Blackout curtains, free WiFi, bed sheets

Superior Room, 1 King Bed with Sofa bed, Non Smoking

9.2 out of 10
Wonderful
(15 reviews)
  • City view
  • 21 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Single Sofa Bed

View all photos for View Bath Twin, Non Smoking

View Bath Twin, Non Smoking

View Bath Twin, Non Smoking

  • City view
  • 34 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Large Single Beds

View all photos for Private Spa Triple, Non Smoking

Private Spa Triple, Non Smoking

Private Spa Triple, Non Smoking

  • City view
  • 45 sq m
  • 1 bedroom
  • Sleeps 7
  • 3 Large Single Beds

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About the area

Nagasaki

Located in Nagasaki (Nagasaki Chinatown), Candeo Hotels Nagasaki Shinchi Chinatown is a 3-minute walk from Nagasaki Dejima and 9 minutes by foot from Megane Bridge. .This spa hotel is 0.8 mi (1.4 km) from Oura Church and 0.9 mi (1.4 km) from Glover Garden.

What's nearby

  • Hamanomachi Arcade - 3 min walk - 0.3 km
  • Nagasaki Dejima - 3 min walk - 0.3 km
  • Shianbashi Alley - 3 min walk - 0.3 km
  • Megane Bridge - 7 min walk - 0.6 km
  • Glover Garden - 14 min walk - 1.2 km

Getting around

  • Nagasaki Station - 7 min drive
  • Nagasaki Airport (NGS) - 42 min drive

Restaurants

  • ‪餃子の王将浜の町店 - ‬3 min walk
  • ‪京華園 - ‬1 min walk
  • ‪かにや 銅座本店 - ‬2 min walk
  • ‪岩崎本舗西浜町店 - ‬1 min walk
  • ‪海鮮台所さかなや - ‬2 min walk

About this property

Candeo Hotels Nagasaki Shinchi Chinatown

Candeo Hotels Nagasaki Shinchi Chinatown offers 207 accommodations with slippers and hair dryers. Flat-screen televisions are featured in guestrooms.

Bathrooms include shower/tub combinations, bidets, toilets with an electronic bidet, and complimentary toiletries. This Nagasaki hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is equipped with a sauna. The spa is open daily. There are hot springs/mineral springs on site.
Stay in one of 207 guestrooms featuring flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Bathrooms feature shower/tub combinations, complimentary toiletries, and bidets. Conveniences include electric kettles and blackout drapes/curtains, and housekeeping is provided daily.
Take time to pamper yourself with a visit to the full-service spa. Additional features at this hotel include complimentary wireless internet access and a vending machine.
Buffet breakfasts are available daily from 6:00 AM to 10:00 AM for a fee.
Featured amenities include a 24-hour front desk, an elevator, and a vending machine.
Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Offsite parking; discounts available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: JPY 2,530 per person

Things to do

  • Full-service spa

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Full-service spa

  • Hot/mineral springs
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Electric kettle

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:00 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 5 years can stay for free if using existing beds when occupying the parent or guardian's room

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 2530 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Property is also known as

Candeo Hotels Nagasaki Shinchi Chinatown Hotel
Candeo Hotels Nagasaki Shinchi Chinatown Nagasaki
Candeo Hotels Nagasaki Shinchi Chinatown Hotel Nagasaki

Candeo Hotels Nagasaki Shinchi Chinatown Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 475 out of 783 reviews
Rating 8 - Good. 235 out of 783 reviews
Rating 6 - Okay. 52 out of 783 reviews
Rating 4 - Poor. 16 out of 783 reviews
Rating 2 - Terrible. 5 out of 783 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

David

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was one of my favourite hotel. Room was cozy, nice, tidy and modern. They had washer and dryer so i could do the laundry. There's paid vehicle parking at a discounted rate in the multi-storey carpark beside the hotel. There's a nice small japanese restaurant beside the hotel on the ground floor that sells excellent grilled Saba fish and unagis. It's a nice walkable distance to the nearby shopping street with alot of food there as well.
Stayed 2 nights in Nov 2025

10/10 Excellent

Yuta

Stayed 2 nights in Jan 2026

10/10 Excellent

Jason Kin Cheung

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean, enjoyed the sitting area where I could lay back with a book and relax. The outdoor public bath was a big plus especially during the winter weather.
Stayed 2 nights in Dec 2025

10/10 Excellent

Jackie

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Convenient
Stayed 2 nights in Dec 2025

8/10 Good

Hung Yuan

Travelled with group
Liked: Cleanliness, staff & service, amenities
Hotel amenities were nice. Onsen was good. Breakfast is too expensive and the location was far from the main Nagasaki station.
Stayed 2 nights in Nov 2025

10/10 Excellent

David

Stayed 1 night in Dec 2025

4/10 Poor

DEIRDRA

Travelled with family
Liked: Cleanliness
Disliked: Amenities
Hotel didn't bother to advise pokemon tournament and overcrowding likely at breakfast and in spa jst stuck a note on lft when we were in situ
Stayed 3 nights in Nov 2025

10/10 Excellent

Andrew

Stayed 2 nights in Nov 2025

8/10 Good

Michael

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful room. Great onsen. Good value and location.
Stayed 2 nights in Nov 2025

10/10 Excellent

pauline

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, onsen, view, extra large ming beds, and food!
Stayed 2 nights in Nov 2025

10/10 Excellent

Maude

Travelled with family
Liked: Cleanliness, staff & service, amenities
The rooms were quite nice, water pressure and temperature of shower just right. It was well located as well.
Stayed 2 nights in Nov 2025

8/10 Good

Cristina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient hotel in great location to see the main sights. Room was very clean and well appointed, even if decor seemed a touch dated.
Stayed 3 nights in Oct 2025

10/10 Excellent

Ashton

Stayed 2 nights in Sep 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great AC in the Nagasaki humidity. Great access to local restaurants. Friendly and helpful staff.
Stayed 2 nights in Sep 2025

10/10 Excellent

Kathryn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean room, Staff
Stayed 3 nights in Sep 2025

8/10 Good

Rebekah

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pretty good. Hotel service is good.
Stayed 2 nights in Sep 2025

10/10 Excellent

Leonard, Glenwood

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is excellent, staffs are so friendly and hi extra miles to help us book taxi and restaurant, only house keeping has to improve as some of our rooms haven’t been cleaned up as some were cleaned even some of us forgot to put out the clean up room sign.
Stayed 3 nights in Sep 2025

8/10 Good

Erik

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. We also stayed at another candeo which was way more relaxed with the tattoo policy. This one, doesn't allow people with tattoos at all it seems. It would be nice if they learned from their sister hotel and be more open to the 21st century.
Stayed 1 night in Aug 2025

10/10 Excellent

Jafar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Franklin, WOODSIDE

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The check-in process was fast, easy and efficient! Loved the onsen, and how clean everything was! Checkout was as simple as dropping the access key card in a box.
Stayed 1 night in Aug 2025

10/10 Excellent

Wai Man

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

8/10 Good

Patrick

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel with a fantastic onsen

The property condition is still good & customer service is impeccable & would come back again if the price is right.
Stayed 5 nights in Jul 2025

10/10 Excellent

NATASHA

Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were super comfortable and felt luxurious. The onsen was such a welcomed treat at the end of every day.
Stayed 2 nights in Jul 2025

6/10 Okay

Kurtis

Stayed 2 nights in Jul 2025

10/10 Excellent

Victoria

Stayed 1 night in Jun 2025