Ole Sereni

4.5 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Ole Sereni

Outdoor pool, pool umbrellas, pool loungers
Reception
Interior entrance
Property entrance
Couples treatment room(s), body treatments, aromatherapy

Reviews

8.4 out of 10

Very good

Popular amenities

  • Hot tub
  • Pool
  • Bar
  • Spa
  • Breakfast available
  • Gym

Explore the area

Map
Mombassa Road, Opp. Zain offices / Parkside Tower, Nairobi, 18187-00500
  • The Nextgen Mall
    5 min walk
  • Nairobi National Park
    15 min walk
  • African Heritage House
    20 min walk
  • Nairobi (WIL-Wilson)
    11 min drive

Room options

Club Room

  • 28 sq m
  • Sleeps 3
  • 1 King Bed OR 3 Twin Beds

Cozy Room

  • 28 sq m
  • Sleeps 2
  • 1 King Bed OR 3 Twin Beds

Similar properties

About the area

Nairobi

With a stay at Ole Sereni in Nairobi (Lang'ata), you'll be a 4-minute drive from Nairobi National Park and 6 minutes from Nyayo National Stadium. .This luxury hotel is 3.4 mi (5.5 km) from Parliament Building and 3.6 mi (5.8 km) from Kenyatta International Convention Centre.

What's nearby

  • The Nextgen Mall - 5 min walk
  • Nairobi National Park - 15 min walk
  • African Heritage House - 20 min walk
  • Kenyatta International Convention Centre - 7 min drive
  • Yaya Centre - 11 min drive

Getting around

  • Syokimau Station - 16 min drive
  • Nairobi (WIL-Wilson) - 11 min drive

Restaurants

  • ‪Belvedére Grill - ‬6 min walk
  • ‪Galito's Bellevue - ‬17 min walk
  • ‪Galitos-Capital Centre - ‬6 min drive
  • ‪Checkers Pub - ‬4 min drive
  • ‪Fifteen Rooftop - ‬10 min walk

About this property

Ole Sereni

Luxury Nairobi hotel in Lang'ata with 3 restaurants
Ole Sereni offers 134 air-conditioned accommodations with safes and complimentary newspapers. These individually decorated accommodations have separate sitting areas. Beds feature premium bedding. 32-inch LED televisions come with premium satellite channels. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily.

An outdoor pool and a spa tub are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 3 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy.
Make yourself at home in one of the 134 individually decorated guestrooms, featuring refrigerators and LED televisions. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including a health club, an outdoor pool, and a spa tub. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands. Hop aboard the shuttle (surcharge) and get to the casino or shopping center in no time.
Enjoy international cuisine at The Big Five Restaurant, one of the hotel's many dining establishments, which include 3 restaurants and a coffee shop/cafe. Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. Buffet breakfasts are served on weekdays from 7:00 AM to 10:00 AM and on weekends from 7:00 AM to 10:30 AM for a fee.
Featured amenities include complimentary wired internet access, a business center, and limo/town car service. Planning an event in Nairobi? This hotel has 1894 square feet (176 square meters) of space consisting of conference space and 3 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 7:00 AM and 10:00 AM and on weekends between 7:00 AM and 10:30 AM.
The Big Five Restaurant - This restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open 24 hours.
Eagles Steakhouse - This steakhouse specializes in international cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
Waterhole Snack Bar - This bar specializes in international cuisine and serves lunch, dinner, and light fare. A children's menu is available. Open daily.

Languages

English, Swahili

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free extended parking on site
  • Limited on-site parking
  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Casino shuttle (surcharge)
  • Limo/town car service
  • Shopping centre shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee 7:00 AM–10:00 AM on weekdays and 7:00 AM–10:30 AM on weekends: KES 2000 for adults and KES 2000 for children
  • 3 restaurants and 1 coffee shop/cafe
  • 2 bars/lounges and 1 poolside bar
  • Coffee/tea in a common area

Restaurants on site

  • The Big Five Restaurant
  • Eagles Steakhouse
  • Waterhole Snack Bar

Things to do

  • Fitness centre
  • Full-service spa
  • Outdoor pool
  • Sauna
  • A hot tub
  • Steam room

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Fridge
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference space (1894 square feet)
  • Meeting rooms - 3

Outdoors

  • BBQ grill(s)
  • Garden
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - sports
  • Massage - Swedish
  • Massage/treatment rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible (may have limits)

More

  • Designated smoking areas (fines apply)
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 32-inch LED TV
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Electrical adapters/chargers
  • Free newspapers
  • Individually decorated
  • Iron/ironing board
  • Local maps
  • Phone
  • Safe
  • Separate sitting area
  • Slippers
  • Soundproofing
  • Turndown service
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 3:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation
Guests who require guaranteed early check-in must book their stay to include the early check-in date. Other early check-in requests are subject to availability, and a fee equal to 50% of the daily room rate is charged.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for KES 40.0 per day

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately KES 2000 for adults and KES 2000 for children
  • Airport shuttle fee: KES 2250 per person (one-way)
  • Airport shuttle fee per child: KES 1200 (one-way), (from 5 to 11 years old)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: KES 40.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve rollaway/extra beds
Tax ID - P051183856D
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

Property is also known as

Ole Sereni
Ole Sereni Hotel
Ole Sereni Hotel Nairobi
Ole Sereni Nairobi
Sereni
Ole - Sereni Hotel, Nairobi Hotel Nairobi
Ole - Sereni Hotel
254 Ole Sereni
Ole Sereni Hotel
Ole Sereni Nairobi
Ole Sereni Hotel Nairobi

Ole Sereni Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 278 out of 630 reviews" "
Rating 8 - Good. 229 out of 630 reviews" "
Rating 6 - Okay. 69 out of 630 reviews" "
Rating 4 - Poor. 25 out of 630 reviews" "
Rating 2 - Terrible. 29 out of 630 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Andy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel but...
Few years since last stayed here. It appears to have been updated as it tries to improve it's tired image. The building of the bypass has had a detrimental effect its unique location. Overall the hotel is good but really disappointed with the in-room entertainment system. The TV would frequently lose video but keep audio, lose both audio and video, or freeze picture before eventually rebooting. After rebooting TV fails to respind to remote control for 10 mins. It all makes for a frustrating time.
Stayed 1 night in Sep 2024

10/10 Excellent

Eetu

Stayed 1 night in Sep 2024

10/10 Excellent

Anna

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Ireen

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2024

8/10 Good

Job

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location close to the city center and to the main airport.
Stayed 1 night in Jul 2024

10/10 Excellent

Jeremy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Niall

Stayed 1 night in Aug 2024

10/10 Excellent

Curtis

Great staff
Stayed 4 nights in Aug 2024

10/10 Excellent

Margaret

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoy my stay. Staff were friendly and welcoming. The food was good.
Stayed 4 nights in Aug 2024

6/10 Okay

Sonia

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

Prexedies

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/A
Stayed 2 nights in Aug 2024

8/10 Good

Nicholas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff at the hotel were pleasant. Shout out to the reception team. In room service was great. The room was clean. My only complaint is their breakfast. They charged me 3500 for a cap of tea and bread. The woman who was working in the dining room was cold and appeared to rush my meal. I would not go for breakfast next time. They also did not uave mich options for breakfast.
Stayed 1 night in Jul 2024

10/10 Excellent

Dennis, Fishers

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this place and always make a point to try the different room options when i'm in Nairobi
Stayed 1 night in Jul 2024

4/10 Poor

Hamza

Business traveller
Disliked: Staff & service, property conditions & facilities
I have wrongly chosen the wrong date 7/26/2024 instead of 7/27/2024 and in 2 minutes I have tried to revise but i couldn’t
Stayed 1 night in Jul 2024

10/10 Excellent

Jeffrey Scott

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
What a View! Giraffe and Rhino from the balcony! Made for a great start to our visit to Kenya. Staff were super friendly and helpful.
Stayed 2 nights in Jul 2024

10/10 Excellent

Michael

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed my stay at the hotel.
Stayed 1 night in Jul 2024

8/10 Good

Robert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great food and friendly staff
Stayed 2 nights in Jul 2024

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exceptionally clean
The hotel is a little worn In spots. It’s exceptionally clean. It is hard to go out of your room without seeing someone cleaning.Fabulous spa, exercise room,pool even has a padel ball court. Not in a walkable area. Very helpful staff. very comfortable bed. My wife did spot a couple of giraffes out of our window.
Stayed 2 nights in Jun 2024

6/10 Okay

George

Travelled with partner
The service at the reception needs improvement. They also don’t answer the phone promptly
Stayed 2 nights in Jun 2024

10/10 Excellent

Megan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed this hotel! I spent a total of 3 nights here and really liked it. If your room is facing the right way you can see into the National Park. The pool area is nice, though it doesn't truly have a good view of the park. They have a bird bath nearish the pool that attracts a lot of interesting birds and makes for a interesting afternoon lounging by the pool seeing the different types of birds. The staff are super friendly and helpful. There's also a rooftop bar with a swimming pool at the neighboring hotel that you have access to that has a great view of the park and Nairobi that sometimes has live music. Overall, it was a great place to stay!
Stayed 1 night in Jun 2024

6/10 Okay

Brian

Stayed 3 nights in Jun 2024

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Timothy

Liked: Cleanliness
Stayed 1 night in Jun 2024

10/10 Excellent

Lia

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in May 2024

10/10 Excellent

Jackie

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel with all the amenities…. Highly recommend!