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ibis Styles Nairobi Westlands

3.5 star property

Photo gallery for ibis Styles Nairobi Westlands

Lobby sitting area
Double Room, 2 Double Beds (Trendy)
3 bars/lounges
Exterior
1 bedroom, premium bedding, pillow-top beds, in-room safe

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Parking available
  • Breakfast available
  • Spa
  • Gym
  • Room service

Explore the area

Map
Rhapta Road, Westlands, Nairobi, 00800
  • Sarit Centre
    ‪11 min walk‬
  • Kenyatta International Convention Centre
    ‪6 min drive‬
  • United Nations Office at Nairobi
    ‪10 min drive‬
  • Nairobi (NBO-Jomo Kenyatta Intl.)
    ‪31 min drive‬

Room options

View all photos for Standard Room, Multiple Beds

1 bedroom, premium bedding, pillow-top beds, in-room safe

Standard Room, Multiple Beds

  • 17 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Room, 2 Single Beds (Trendy)

1 bedroom, premium bedding, pillow-top beds, in-room safe

Room, 2 Single Beds (Trendy)

  • 14 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 2 Single Beds

1 bedroom, premium bedding, pillow-top beds, in-room safe

Standard Room, 2 Single Beds

  • 14 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 3 Single Beds

Exterior

Standard Room, 3 Single Beds

  • 17 sq m
  • City view
  • Sleeps 3
  • 3 Twin Beds

View all photos for Room, Multiple Beds

1 bedroom, premium bedding, pillow-top beds, in-room safe

Room, Multiple Beds

  • 17 sq m
  • Sleeps 3
  • 1 Double Bed and 2 Twin Beds

View all photos for Standard Room, 1 Double Bed

1 bedroom, premium bedding, pillow-top beds, in-room safe

Standard Room, 1 Double Bed

  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 1 Double Bed

1 bedroom, premium bedding, pillow-top beds, in-room safe

Room, 1 Double Bed

  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room, 2 Double Beds (Trendy)

1 bedroom, premium bedding, pillow-top beds, in-room safe

Double Room, 2 Double Beds (Trendy)

  • 14 sq m
  • Sleeps 2
  • 2 Double Beds

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About the area

Nairobi

A stay at ibis Styles Nairobi Westlands places you in the heart of Nairobi, within a 5-minute drive of Nairobi National Museum and Uhuru Park. .This eco-certified hotel is 2.9 mi (4.7 km) from Kenyatta International Convention Centre and 5.6 mi (9 km) from United Nations Office at Nairobi.

What's nearby

  • Sarit Centre - 11 min walk - 1.0 km
  • University of Nairobi - 4 min drive - 3.4 km
  • Nairobi National Museum - 4 min drive - 4.2 km
  • Kenyatta International Convention Centre - 6 min drive - 4.8 km
  • United Nations Office at Nairobi - 10 min drive - 9.1 km

Getting around

  • Syokimau Station - 29 min drive
  • Jomo Kenyatta Intl. Airport (NBO) - 31 min drive

Restaurants

  • ‪Anghiti Indian Restaurant - ‬3 min walk
  • ‪The Beer District - ‬8 min walk
  • ‪Java House - Westlands Square - ‬8 min walk
  • ‪Wet Lounge - ‬3 min walk
  • ‪Inti Nikkei Japanese - ‬4 min walk

About this property

ibis Styles Nairobi Westlands

Eco-certified hotel with 2 restaurants and a full-service spa
Ibis Styles Nairobi Westlands offers 280 accommodations with safes and complimentary bottled water. These individually decorated accommodations include desks. Pillowtop beds feature premium bedding. 42-inch flat-screen televisions come with premium satellite channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

REVITALIZE WELLNESS CENTRE has 3 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and facials. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a mud bath.

The spa is open select days. Children under 9 years old are not allowed in the spa without adult supervision. Guests under 9 years old are not allowed in the spa.

Stay in one of 280 guestrooms featuring flat-screen televisions. Your pillowtop bed comes with premium bedding. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find a nightclub, a fitness center, and bicycles to rent. Additional features at this hotel include complimentary wireless internet access, concierge services, and a reception hall. Guests can get around on the shuttle (surcharge), which operates within 30 kilometers.
Grab a bite at Utamu Restaurant, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Need to unwind? Take a break with a tasty beverage at one of the 3 bars/lounges. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.
Featured amenities include a business center, limo/town car service, and dry cleaning/laundry services. A cruise ship terminal shuttle is provided at no charge (available 24 hours), and free self parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Utamu Restaurant - This restaurant serves breakfast, lunch, dinner, and light fare. A children's menu is available.
Kilele Lounge - Overlooking the garden, this café specializes in local and international cuisine and serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.
Skybar - Overlooking the garden, this café specializes in local and international cuisine and serves dinner and light fare. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Swahili

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free secured self-parking on site
  • Motorhome/coach/lorry parking (subject to charges) on site
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • 24-hour return airport shuttle (surcharge)
  • Local area shuttle (surcharge) up to 30 kilometres
  • 24-hour return train station shuttle (surcharge)
  • Bus station shuttle (surcharge)
  • Casino shuttle (surcharge)
  • Free cruise terminal shuttle
  • Limo/town car service
  • Shopping centre shuttle (surcharge)
  • Theme park shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: USD 20 per person
  • 2 restaurants and 1 coffee shop/cafe
  • 3 bars/lounges
  • Room service available
  • Coffee/tea in a common area

Restaurants on site

  • Utamu Restaurant
  • Kilele Lounge
  • Skybar

Things to do

  • Bike rentals
  • Fitness centre
  • Full-service spa
  • Nightclub

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • Lift
  • Front-desk safe
  • Reception hall
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • Nature reserve
  • Rooftop terrace
  • Vegetable garden

Spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage - sports
  • Massage/treatment rooms
  • Mud bath
  • Reflexology
  • Spa open selected days

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Lift
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 100% renewable energy
  • At least 80% of lighting from LEDs
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cots/infant beds
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Eco-friendly toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 42-inch flat-screen TV
  • Premium channels
  • Satellite channels

Food and drink

  • Free bottled water

More

  • Bulk dispenser for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Individually decorated
  • Laptop-friendly workspace
  • LED light bulbs
  • Recycling
  • Safe
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 10:00 AM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 20 per person
  • Airport shuttle fee: USD 20 per vehicle (one way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses a grey water recycling system
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Property Registration Number CPR/2010/29781

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
A car is recommended for transportation to and from this property
Guests under 9 years old are not allowed in the spa, and guests under 9 years old are only allowed with adult supervision

Property is also known as

ibis Styles Nairobi Westlands Hotel
ibis Styles Westlands Hotel
ibis Styles Westlands
ibis Styles Nairobi Westlands Hotel
ibis Styles Nairobi Westlands Nairobi
ibis Styles Nairobi Westlands Hotel Nairobi

ibis Styles Nairobi Westlands Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 321 out of 639 reviews
Rating 8 - Good. 197 out of 639 reviews
Rating 6 - Okay. 53 out of 639 reviews
Rating 4 - Poor. 33 out of 639 reviews
Rating 2 - Terrible. 35 out of 639 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Ryan

Stayed 8 nights in Nov 2024

10/10 Excellent

Kaltumo

Stayed 2 nights in Oct 2024

10/10 Excellent

william

Stayed 2 nights in Sep 2024

8/10 Good

james

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The City itself appears unsafe; however, the hotel has a high level of security.
Stayed 1 night in Nov 2024

8/10 Good

Alexander

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
staff excellent
Stayed 4 nights in Nov 2024

10/10 Excellent

Abdifitah

Loved the staff and arrive provided
Stayed 1 night in Nov 2024

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great hotel in Nairobi. The breakfast buffet was amazing as was the rooftop restaurant. There were four in our group and we were all very satisfied.
Stayed 3 nights in Oct 2024

8/10 Good

Richard

Staff and facility were excellent
Stayed 6 nights in Sep 2024

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Jonathan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My stay was good.
Stayed 1 night in Oct 2024

10/10 Excellent

George, Grovetown

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very good place and closer to transportation
Stayed 1 night in Oct 2024

4/10 Poor

DEEPALI

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 4 nights in Oct 2024

8/10 Good

Nimco

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

4/10 Poor

MISS TRACEY

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Not recommended
Booked here purely for the sky bar, to find out on arrival its closed. No mention of this when i booked either on booking sites or hotel website. Room was tiny and basic, with no outside space the hotel felt very claustrophobic. Restaurants not great, and service mediocre at best. Checked out early and stayed elsewhere. I would not recommend.
Stayed 3 nights in Oct 2024

8/10 Good

Jerome, Pushlinch

Liked: Cleanliness
Stayed 2 nights in Sep 2024

8/10 Good

Howard, Scarborough

Liked: Cleanliness, amenities, property conditions & facilities
The property was very clean and the staff were very friendly and helpful. My issue overall was couldn’t get access to the elevator and my room because my room key seems to be expired before checking out of the hotel.
Stayed 3 nights in Oct 2024

10/10 Excellent

Timothy

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the second time I have stayed at IBIS Hotel Westlands. I like this property because of the reasons listed. Although on the small side the rooms offer comfortable beds and clean surroundings. The room service is good and the staff are helpful. The food in ground floor restaurant is very good and I have opted to purchase breakfast as a part of my booking. I have never been disappointed in the vast breakfast selections. I have also eaten dinner in their restaurant and found it to my liking. The wait staff are pleasant and helpful, clearing used dishes from your table in a timely fashion. Because of my experiences I will stay at IBIS Westlands again. They provide a very good value for the money!
Stayed 6 nights in Sep 2024

8/10 Good

Kelyn, Houston

Travelled with family
Property is somewhat clean could be better but liked it overall the staff is very nosey btw
Stayed 6 nights in Sep 2024

6/10 Okay

Relin

Travelled with partner
Liked: Cleanliness, amenities
Very compact rooms
Stayed 4 nights in Aug 2024

10/10 Excellent

Tadesse

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good over all with everything thinking.
Stayed 3 nights in Aug 2024

10/10 Excellent

Anu

Liked: Cleanliness, staff & service, property conditions & facilities
Property was clean and good. Area around the hotel was also quiet and nice. Helpful staff, good food :)
Stayed 1 night in Aug 2024

8/10 Good

Frank

Liked: Cleanliness, staff & service, property conditions & facilities
Every thing was satisfying
Stayed 3 nights in Aug 2024

10/10 Excellent

Matthew, Camana Bay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is an excellent location, close to Sarit and Westgate shopping malls, nice bars The Havana Bar and the Al Chemist. Also another rooftop restaurant 270 degrees at Escada.
Stayed 1 night in Aug 2024

2/10 Terrible

edgar

Stayed 1 night in Aug 2024

10/10 Excellent

Matthew, Camana Bay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, walkable to many restaurants and malls (Westgate and Sarit). Ubers are quick to this location as are boda boda. Great rooftop restaurant also across the street from the 270 rooftop at Escada.
Stayed 1 night in Aug 2024