Nairobi Serena Hotel Nairobi, KEN - Best Price Guarantee

Room type	Options	Nightly price	Book
Superior Room with sit out area Room with view 44 square metres 1 King Bed Room sleeps 2 guests (up to 1 child) Room cleanliness: Exceptional! 4.7 1 King Bed 474-sq-foot individually furnished room, balcony with city views Layout - Bedroom Relax - In-room massage available Internet - Free WiFi Entertainment - 21-inch LCD TV with premium channels and pay movies Food & Drink - Coffee/tea maker, minibar (fees may apply), 24-hour room service, and free bottled water Sleep - Turndown service and bed sheets Bathroom - Separate bathtub and shower, bathrobes, and designer toiletries Practical - Laptop-compatible safe, free newspaper, and desk; rollaway/extra beds available on request Comfort - Air conditioning and daily housekeeping Need to Know - No cribs (infant beds) available Smoking And Non-Smoking		Select dates to see price
Other room types
Executive Suite, Park View Room with view 51 square metres 1 King Bed Room sleeps 2 guests (up to 1 child) Room cleanliness: Exceptional! 4.7 1 King Bed 549-sq-foot room with city views Layout - Bedroom Relax - In-room massage available Internet - Free WiFi Entertainment - 21-inch LCD TV with premium channels and pay movies Food & Drink - Coffee/tea maker, minibar (fees may apply), 24-hour room service, and free bottled water Sleep - Turndown service and bed sheets Bathroom - Separate bathtub and shower, bathrobes, and designer toiletries Practical - Laptop-compatible safe, free newspaper, and desk; rollaway/extra beds available on request Comfort - Air conditioning and daily housekeeping Accessibility - Wheelchair accessible Need to Know - No cribs (infant beds) available Smoking And Non-Smoking		Select dates to see price
Executive Room Room with view 26 square metres 1 Queen Bed 2 Twin Beds Room sleeps 2 guests (up to 1 child) Room cleanliness: Exceptional! 4.7 1 Queen Bed or 2 Twin Beds 280-sq-foot room with city views Relax - In-room massage available Internet - Free WiFi Entertainment - 21-inch LCD TV with premium channels and pay movies Food & Drink - Coffee/tea maker, minibar (fees may apply), 24-hour room service, and free bottled water Sleep - Turndown service and bed sheets Bathroom - Separate bathtub and shower, bathrobes, and designer toiletries Practical - Laptop-compatible safe, free newspaper, and desk; rollaway/extra beds and free cribs/infant beds available on request Comfort - Air conditioning and daily housekeeping Non-Smoking		Select dates to see price
Junior Suite, Corner 1 King Bed Room sleeps 2 guests (up to 1 child) Room cleanliness: Exceptional! 4.7 1 King Bed Individually furnished room Layout - Bedroom Relax - In-room massage available Internet - Free WiFi Entertainment - 21-inch LCD TV with premium channels and pay movies Food & Drink - Coffee/tea maker, minibar (fees may apply), 24-hour room service, and free bottled water Sleep - Turndown service and bed sheets Bathroom - Separate bathtub and shower, bathrobes, and designer toiletries Practical - Laptop-compatible safe, free newspaper, and desk Comfort - Air conditioning and daily housekeeping Need to Know - No cribs (infant beds) available Smoking And Non-Smoking		Select dates to see price
Deluxe Room Room with view 26 square metres 1 Queen Bed 2 Twin Beds Room sleeps 2 guests (up to 1 child) Room cleanliness: Exceptional! 4.7 1 Queen Bed or 2 Twin Beds 280-sq-foot individually furnished room with city and garden views Relax - In-room massage available Internet - Free WiFi Entertainment - 21-inch LCD TV with premium channels and pay movies Food & Drink - Coffee/tea maker, minibar (fees may apply), 24-hour room service, and free bottled water Sleep - Turndown service and bed sheets Bathroom - Separate bathtub and shower, bathrobes, and designer toiletries Practical - Laptop-compatible safe, free newspaper, and desk; rollaway/extra beds and free cribs/infant beds available on request Comfort - Air conditioning and daily housekeeping Smoking And Non-Smoking		Select dates to see price
Executive Suite Room with view 58 square metres 1 King Bed Room sleeps 2 guests (up to 1 child) Room cleanliness: Exceptional! 4.7 1 King Bed 624-sq-foot room with city views Layout - Bedroom and living room Relax - In-room massage available Internet - Free WiFi Entertainment - 21-inch LCD TV with premium channels and pay movies Food & Drink - Coffee/tea maker, minibar (fees may apply), 24-hour room service, and free bottled water Sleep - Turndown service and bed sheets Bathroom - Separate bathtub and shower, bathrobes, and designer toiletries Practical - Laptop-compatible safe, free newspaper, and desk; rollaway/extra beds available on request Comfort - Air conditioning and daily housekeeping Need to Know - No cribs (infant beds) available Smoking And Non-Smoking		Select dates to see price
Premium Room Room with view 1 King Bed Room sleeps 2 guests (up to 1 child) Room cleanliness: Exceptional! 4.7 1 King Bed Overlooking the city Relax - In-room massage available Internet - Free WiFi Entertainment - 21-inch LCD TV with premium channels and pay movies Food & Drink - Coffee/tea maker, minibar (fees may apply), 24-hour room service, and free bottled water Sleep - Turndown service and bed sheets Bathroom - Separate bathtub and shower, bathrobes, and designer toiletries Practical - Laptop-compatible safe, free newspaper, and desk Comfort - Air conditioning and daily housekeeping Need to Know - No cribs (infant beds) or rollaway/extra beds available Non-Smoking		Select dates to see price

Hotel Amenities

Lift
Fitness facilities
Hair salon
Concierge services
Gift shops or newsstand
Shopping on site
Total number of rooms - 199
Number of floors - 7
Number of buildings/towers - 3
Airport transport (surcharge)
Conference space
Breakfast available (surcharge)
Laundry facilities
Garden
Children's pool
Safe-deposit box at front desk
Spa services on site
Free newspapers in lobby
24-hour front desk
Business centre
Porter
Express check-out
Dry cleaning/laundry service
Full-service spa
Spa treatment room(s)
Steam room
Sauna
Express check-in
Designated smoking areas
Tours/ticket assistance
Free WiFi
Year Built – 1962
Number of restaurants - 1
Conference space size (feet) - 4844
Conference space size (meters) - 450
Number of meeting rooms - 8
Number of outdoor pools - 1
Snack bar/deli
Free self parking
Number of bars/lounges - 2
Number of poolside bars - 1
Number of swim-up bars - 1
Number of coffee shops/cafes - 1
Luggage storage
Terrace
Babysitting or childcare (surcharge)
Golf caddy
Banquet hall

Family Friendly Amenities

Family property
Number of outdoor pools - 1
Children's pool
Free WiFi
Soundproofed rooms
Snack bar/deli
Laundry facilities
Babysitting or childcare (surcharge)
In-room childcare (surcharge)
Playground on site
Miniature golf on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Languages spoken

English
French
Italian

Parking

Free self parking

Room Amenities

Nairobi Serena Hotel offers 199 air-conditioned accommodations with minibars and laptop-compatible safes. Each accommodation is individually furnished. 21-inch LCD televisions come with premium satellite channels and pay movies. Bathrooms include separate bathtubs and showers, bathrobes, designer toiletries, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.

Air conditioning
Television
Free newspaper
Minibar
Coffee/tea maker
Daily housekeeping
Phone
Bathrobes
Free toiletries
Hair dryer
Room service (24 hours)
Designer toiletries
Desk
Pay films
Soundproofed rooms
Turndown service
Free bottled water
Premium TV channels
In-room childcare (surcharge)
In-room massage available
Separate bathtub and shower
In-room safe (laptop compatible)
Satellite TV service
Free WiFi
Individually furnished
LCD TV
TV size 21
TV size (measurement) inch
Towels provided
Linens provided
Number of beds 3

Where to Eat

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 9:30 AM.

Cafe Magreb Restaurant - This restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner.

The Pool Terrace and Bar - This restaurant serves light fare only. Open daily.

The Aksum Bar - Overlooking the garden, this bar serves light fare only. Open daily.

The Mandhari Restaurant - This fine-dining restaurant overlooks the pool and specializes in international cuisine. Guests can enjoy alfresco dining (weather permitting). Open daily.

H&S Pan-Asian Restaurant - Onsite restaurant. Open daily.

24-hour room service is available.

Nearby Things to do

Golfing nearby
Miniature golf on site
Playground on site

Spa Services

Body treatments
Facial treatments
Number of treatment rooms 4
Body scrubs
Aromatherapy treatments
Sauna in spa
Spa tub in spa
Massages
Steam room in spa

Accessibility

Wheelchair accessible (may have limitations)

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Hotel Policies

Check-in

Check-in time starts at noon

Check-in time ends at midnight

Check-out

Check-out time is 10 AM

Payment types

Children and extra beds

Children are welcome.
Kids stay free! One child 5 years old or younger stays free when using existing bedding.
Rollaway/extra beds are available for KES 100.0 per day.

Pet Policy

Pets not allowed

You need to know

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Barclaycard. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation.

Children stay free

One child stays free

Guests will receive an email with special check-in instructions

Debit cards not accepted

Staffed front desk

Smoke detector

Children stay free - maximum age 5

Guest will receive an email before arrival 24 hours

Property is cleaned with disinfectant

Staff wear personal protective equipment

Guests are provided with free hand sanitiser

Social distancing measures are in place

Contactless check-in is available

Property confirms they are implementing enhanced cleaning measures

gap period enforced between guest stays 24 hours

Staff temperature checks are conducted regularly

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Property follows sanitisation practices of Intertek Cristal (3rd party expert - Global)

Property follows sanitisation practices of Safe Travels (WTTC - Global)

Fees

Optional extras

Fee for buffet breakfast: approximately KES 3547 per person
Airport shuttle fee: KES 4000 per person (one way)
Early check-in is available for a fee (subject to availability)
Late check-in fee: 75-percent of room rate for check-in between 6:00 PM and midnight
Late check-out is available for a fee (subject to availability)
Rollaway bed fee: KES 100.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

Hotel Nairobi Serena
Hotel Serena Nairobi
Nairobi Hotel Serena
Nairobi Serena
Nairobi Serena Hotel
Serena Hotel
Serena Hotel Nairobi
Serena Nairobi
Serena Nairobi Hotel
Nairobi Serena Hotel Hotel
Nairobi Serena Hotel Nairobi
Nairobi Serena Hotel Hotel Nairobi

We should mention

One child 5 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.

Contactless check-in is available.

Information missing or incorrect? Tell us! Opens in a new window

Nairobi Serena Hotel

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Get an overview of this hotel
Art Deco hotel with a full-service spa connected to the convention center in Nairobi

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Languages spoken

Nairobi Serena Hotel

Hotel Amenities