Radisson Blu Hotel Nairobi Upper Hill

5.0 star property
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Radisson Blu Hotel Nairobi Upper Hill

Lobby
Exterior
Lobby lounge
Outdoor pool, pool loungers
Lobby lounge

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Pool
  • Hot tub
  • Bar
  • Breakfast available
  • Room service
  • Housekeeping

Explore the area

Map
Elgon Rd, Upper Hill, Nairobi, 00100
  • Nairobi Hospital
    3 min drive
  • Uhuru Park
    3 min drive
  • David Sheldrick Wildlife Trust
    5 min drive
  • Nairobi (WIL-Wilson)
    8 min drive

Room options

Executive Suite, 1 Bedroom (Lounge Access)

  • 55 sq m
  • Sleeps 3
  • 1 King Bed

Premium Room, Park View

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Executive Room, Park View

  • 33 sq m
  • Sleeps 2
  • 2 Twin Beds OR 1 King Bed

Executive Room (Lounge Access)

  • 33 sq m
  • Sleeps 2
  • 2 Twin Beds OR 1 King Bed

Superior Room

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

About the area

Nairobi

In the heart of Nairobi, Radisson Blu Hotel Nairobi Upper Hill is within a 5-minute drive of Nairobi Hospital and City Market. .This luxury hotel is 3.3 mi (5.3 km) from Arboretum and 4.4 mi (7 km) from Nairobi National Museum.

What's nearby

  • Nairobi Hospital - 3 min drive
  • Kenyatta International Convention Centre - 5 min drive
  • Yaya Centre - 6 min drive
  • Nairobi National Museum - 7 min drive
  • Nairobi National Park - 10 min drive

Getting around

  • Syokimau Station - 22 min drive
  • Jomo Kenyatta Intl. Airport (NBO) - 25 min drive

Restaurants

  • ‪friends bar and restaurant - ‬13 min walk
  • ‪Art Caffe - Britam Tower - ‬10 min walk
  • ‪Club Kuche Kuche - ‬19 min walk
  • ‪Java KMA - ‬17 min walk
  • ‪BBQ Central - ‬10 min walk

About this property

Radisson Blu Hotel Nairobi Upper Hill

Suburban Nairobi hotel in Nairobi Upper Hill with 3 restaurants
Radisson Blu Hotel Nairobi Upper Hill offers 271 air-conditioned accommodations with minibars and safes. These individually furnished accommodations include desks. Beds feature premium bedding. Refrigerators and coffee/tea makers are provided.

Bathrooms include showers and hair dryers. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Additionally, rooms include complimentary bottled water and irons/ironing boards. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

An outdoor pool and a spa tub are on site. Other recreational amenities include a sauna and a 24-hour fitness center.
Make yourself at home in one of the 271 individually furnished guestrooms, featuring refrigerators and minibars. Complimentary wireless internet access is available to keep you connected. Bathrooms have showers and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.
Take advantage of recreational opportunities offered, including an outdoor pool, a spa tub, and a sauna. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and free babysitting. Guests can catch a ride to nearby destinations on the complimentary area shuttle.
Enjoy African cuisine at The Chop House, one of the hotel's 3 restaurants, or stay in and take advantage of the 24-hour room service. Relax with your favorite drink at the bar/lounge or the poolside bar. Full breakfasts are available daily from 6:30 AM to 10:00 AM for a fee.
Featured amenities include a 24-hour business center, express check-out, and complimentary newspapers in the lobby. Planning an event in Nairobi? This hotel has 6351 square feet (590 square meters) of space consisting of a conference center and 14 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Full breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:00 AM.
The Chop House - This fine-dining restaurant specializes in African cuisine.
Larder - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Open daily.
The Humidor - This lobby lounge serves light fare only. Open daily.
Al Fresco - This restaurant is located by the pool. Guests can enjoy alfresco dining (weather permitting). Open daily.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Arabic, English, French, German, Swahili

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available
  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Free local area shuttle

Food and drink

  • Full breakfast available for a fee daily 6:30 AM–10:00 AM: KES 4340 per person
  • 3 restaurants
  • 1 poolside bar and 1 bar
  • 24-hour room service

Restaurants on site

  • The Chop House
  • Larder
  • The Humidor
  • Al Fresco

Things to do

  • 24-hour fitness centre
  • Bike parking
  • Golf
  • Outdoor pool
  • Sauna
  • A hot tub
  • Steam room

Family friendly

  • Free area shuttle
  • Free babysitting
  • Free cots/infant beds
  • Free rollaway/extra beds
  • High chair
  • Laundry facilities
  • Outdoor pool
  • Fridge
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Turndown service

Business services

  • 24-hour business centre
  • Conference centre (6351 square feet of space)
  • Meeting rooms - 14

Outdoors

  • BBQ grill(s)
  • Garden
  • Pool sunloungers
  • Terrace
  • Vegetable garden

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Lift door width (centimetres): 127
  • Pool access ramp on site
  • Pool hoist on site
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 4 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant

More

  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% of lighting from LEDs
  • At least 80% of food locally sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Couples dining
  • Double-glazed windows
  • Living plant wall
  • Local culture and ecosystem education
  • Locally owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Romance packages available
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cots/infant beds
  • Free rollaway beds
  • Premium bedding

Bathroom

  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • TV

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products provided
  • Individually furnished
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Recycling
  • Safe
  • Soundproofing
  • Turndown service
  • Water-efficient showers only
  • Water-efficient toilets only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: KES 7440
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: KES 7440
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; your host will greet you
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from December 21 to February 1:
  • One of the swimming pools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for full breakfast: approximately KES 4340 per person
  • Airport shuttle fee: KES 6200 per person (one-way)
  • Early check-in fee: KES 7440 (subject to availability)
  • Late check-out fee: KES 7440 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Tax ID - 0194158Z
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Parking height restrictions apply

Property is also known as

Radisson Blu Hotel Nairobi Upper Hill
Radisson Blu Hotel Upper Hill
Radisson Blu Nairobi Upper Hill
Radisson Blu Upper Hill
Radisson Blu Hotel Nairobi Upper Hill Hotel
Radisson Blu Hotel Nairobi Upper Hill Nairobi
Radisson Blu Hotel Nairobi Upper Hill Hotel Nairobi

Radisson Blu Hotel Nairobi Upper Hill Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 110 out of 177 reviews" "
Rating 8 - Good. 51 out of 177 reviews" "
Rating 6 - Okay. 7 out of 177 reviews" "
Rating 4 - Poor. 5 out of 177 reviews" "
Rating 2 - Terrible. 4 out of 177 reviews" "

9.6/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Wais

Stayed 2 nights in Aug 2024

10/10 Excellent

TANVIR AHMED

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jun 2024

8/10 Good

Magdi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

Eric

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A 5-star experience in every aspect
In 23 years of traveling, I’ve never met a friendlier hotel staff in my entire life. Every person in every capacity was so accommodating, so friendly, and so genuine. The experience is definitely 5 stars and I can’t thank all of you enough for making us feel so welcomed and comfortable.
Stayed 1 night in May 2024

10/10 Excellent

Angela

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel but grossly overpriced restaurants
Stayed 3 nights in Mar 2024

10/10 Excellent

Tokay T, Upper Marlboro

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 7 nights in Jan 2024

10/10 Excellent

James, Dulwich

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel, first class service in all aspects. Large comfortable room, excellent restaurant and bar areas. Breakfast is superb
Stayed 2 nights in Mar 2024

10/10 Excellent

mark

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel Highly recommend it
During my first visit to Nairobi, I had a wonderful stay at the hotel. The friendly staff, delicious food, and impeccable rooms made my stay unforgettable. Additionally, the in-house gym was spacious and easy to use.
Stayed 3 nights in Mar 2024

10/10 Excellent

eirik

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property, fantastic service and hospitality. Dining options and breakfast buffets best ever experienced
Stayed 1 night in Feb 2024

10/10 Excellent

Frederick

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jan 2024

10/10 Excellent

DeRon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property and excellent service throughout our trip
Stayed 4 nights in Jan 2024

10/10 Excellent

James

Stayed 1 night in Jan 2024

4/10 Poor

Modupe

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Caroline

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Amazing!
Great place to stay and very friendly staff
Stayed 2 nights in Nov 2023

10/10 Excellent

Ian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2023

10/10 Excellent

Ebrahim

Stayed 3 nights in Nov 2023

8/10 Good

Momodou

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very well kept property with highly friendly and professional staff
Stayed 4 nights in Oct 2023

10/10 Excellent

Esther

Stayed 1 night in Aug 2023

10/10 Excellent

RENEL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

Momodou

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Great property with highly dedicated and professional staff. Very motivated and friendly.
Stayed 5 nights in Jul 2023

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023

10/10 Excellent

Mubarik

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect Business and Leisure Hotel
Fantastic facility, lovely hotel and staff, everything one needs for business trip
Stayed 3 nights in Feb 2023

6/10 Okay

Rebecca

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The radisson was pretty comfortable- it looked pretty new and fresh and well kept. The breakfast buffet was actually excellent- surprising selection and quality (would highly recommend getting it included in your room rate as it is much more economical) but extremely limited room service menu (e.g. 2 burgers and 4 entrees), I couldn't seem to get my A/C to work-it was cooling during the day but consistently woke up to a hot room around 3am? If you don't want room service or buffet, only other option is the very expensive/fancy steakhouse or the bar. I had a chicken quesadilla at the bar, it came with no cheese and chicken soaked in soy sauce but Innocent and Peter noticed my concerns and had them remake it properly so kudos to them. Also it took them 20 minutes to check me out (despite having already paid for the room and left a card for incidentals) and then when my uber got delayed they told me they had a taxi outside (for 4x more) so as it was getting late I cancelled my uber and prepaid only to find the taxi was not outside and actually 10 minutes away, which was frustrating particularly since the whole process should have been 3 minutes and not 30 which really matter for those early morning flights.

8/10 Good

Li

Stayed 1 night in Nov 2022

8/10 Good

Bruno

Liked: Cleanliness, amenities, property conditions & facilities