Radisson Blu Hotel Nairobi Upper Hill

5.0 star property

Photo gallery for Radisson Blu Hotel Nairobi Upper Hill

Lobby
Outdoor pool, pool umbrellas, pool loungers
Exterior
Lobby lounge
Lobby lounge

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Pool
  • Bar
  • Housekeeping
  • Gym

Explore the area

Map
Elgon Rd, Upper Hill, Nairobi, 00100
  • Nairobi Hospital
    ‪3 min drive‬
  • Kenyatta International Convention Centre
    ‪5 min drive‬
  • Nairobi National Park
    ‪10 min drive‬
  • Nairobi (NBO-Jomo Kenyatta Intl.)
    ‪25 min drive‬

Room options

Executive Suite, 1 Bedroom (Lounge Access)

  • 55 sq m
  • Sleeps 3
  • 1 King Bed

Premium Room, Park View

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Executive Room, Park View

  • 33 sq m
  • Sleeps 2
  • 2 Twin Beds OR 1 King Bed

Executive Room (Lounge Access)

  • 33 sq m
  • Sleeps 2
  • 2 Twin Beds OR 1 King Bed

Superior Room

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

Nairobi

Located in Nairobi (Nairobi Upper Hill), Radisson Blu Hotel Nairobi Upper Hill is within a 5-minute drive of Nairobi Hospital and Royal Nairobi Golf Club. .This luxury hotel is 2.3 mi (3.8 km) from Kenyatta International Convention Centre and 4.4 mi (7 km) from Nairobi National Museum.

What's nearby

  • Nairobi Hospital - 3 min drive - 2.2 km
  • Kenyatta International Convention Centre - 5 min drive - 3.8 km
  • Yaya Centre - 6 min drive - 4.7 km
  • Nairobi National Museum - 7 min drive - 7.1 km
  • Nairobi National Park - 10 min drive - 8.9 km

Getting around

  • Syokimau Station - 22 min drive
  • Jomo Kenyatta Intl. Airport (NBO) - 25 min drive

Restaurants

  • ‪friends bar and restaurant - ‬13 min walk
  • ‪Art Caffe - Britam Tower - ‬10 min walk
  • ‪Club Kuche Kuche - ‬19 min walk
  • ‪Java KMA - ‬17 min walk
  • ‪BBQ Central - ‬10 min walk

About this property

Radisson Blu Hotel Nairobi Upper Hill

Suburban hotel with 3 restaurants and free valet parking
Radisson Blu Hotel Nairobi Upper Hill offers 271 air-conditioned accommodations with minibars and safes. These individually furnished accommodations include desks. Beds feature premium bedding. Refrigerators and coffee/tea makers are provided.

Bathrooms include showers and hair dryers. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Additionally, rooms include complimentary bottled water and irons/ironing boards. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

An outdoor pool and a hot tub are on site. Other recreational amenities include a sauna and a 24-hour fitness center.
Make yourself at home in one of the 271 individually furnished guestrooms, featuring refrigerators and minibars. Complimentary wireless internet access is available to keep you connected. Bathrooms have showers and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.
Take advantage of recreational opportunities offered, including an outdoor pool, a hot tub, and a sauna. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and a hair salon. Guests can catch a ride to nearby destinations on the complimentary area shuttle.
Enjoy African cuisine at The Chop House, one of the hotel's 3 restaurants, or stay in and take advantage of the 24-hour room service. Relax with your favorite drink at the bar/lounge or the poolside bar. Full breakfasts are served on weekdays from 6:30 AM to 10:30 AM and on weekends from 6:30 AM to 11:00 AM for a fee.
Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Nairobi? This hotel has 15070 square feet (1400 square meters) of space consisting of conference space and 14 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.
Full breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:30 AM and on weekends between 6:30 AM and 11:00 AM.
The Chop House - This fine-dining restaurant specializes in African cuisine.
Larder - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Open daily.
The Humidor - This lobby lounge serves light fare only. Open daily.
Al Fresco - This restaurant is located by the pool. Guests can enjoy alfresco dining (weather permitting). Open daily.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Arabic, English, French, German, Swahili

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle on request for a surcharge
  • Free area shuttle
  • Free secured, covered self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; KES 4,400 for adults and KES 2,200 for children
  • 3 restaurants
  • A bar/lounge
  • A poolside bar
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Al Fresco
  • Larder
  • The Chop House
  • The Humidor

Things to do

  • 24-hour gym
  • Art gallery
  • Golf
  • Hot tub
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • Free area shuttle
  • Free cot
  • Free rollaway/extra bed
  • Highchair
  • In-room refrigerator
  • Laundry facilities
  • Lifeguards on site
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Business services

  • 14 meeting rooms
  • 15,070 square feet of conference space
  • 24-hour business centre

Outdoors

  • Barbecue grill
  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Accessible airport shuttle
  • Accessible shuttle
  • Front entrance ramp
  • Hand-held showerhead
  • Lift (127 centimetre wide door)
  • Magnifying mirror
  • Pool access ramp on site
  • Pool hoist on site
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

Room amenities

Bedroom

  • Free cot
  • Free rollaway/extra bed
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: KES 7560
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: KES 7560

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from December 21 to February 1:
  • One of the swimming pools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for full breakfast: approximately KES 4400 for adults and KES 2200 for children
  • Airport shuttle fee: KES 6300 per person (one-way)
  • Early check-in fee: KES 7560 (subject to availability)
  • Late check-out fee: KES 7560 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Tax ID - 0194158Z
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Parking height restrictions apply

Property is also known as

Radisson Blu Hotel Nairobi Upper Hill
Radisson Blu Hotel Upper Hill
Radisson Blu Nairobi Upper Hill
Radisson Blu Upper Hill
Radisson Blu Hotel Nairobi Upper Hill Hotel
Radisson Blu Hotel Nairobi Upper Hill Nairobi
Radisson Blu Hotel Nairobi Upper Hill Hotel Nairobi

Radisson Blu Hotel Nairobi Upper Hill Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 118 out of 185 reviews
Rating 8 - Good. 51 out of 185 reviews
Rating 6 - Okay. 7 out of 185 reviews
Rating 4 - Poor. 5 out of 185 reviews
Rating 2 - Terrible. 4 out of 185 reviews

9.6/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Violet, College Station

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were, as we expected from our previous stay, wonderful. Mercy and Janet at the Reception Desk, Nicholas and Gabriel, and Wilson in Housekeeping. The condition of the property is immaculate! The hotel is definitely of the highest standard.
Stayed 2 nights in Dec 2024

10/10 Excellent

Violet, College Station

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was wonderful! Mercy and Janet in reception were patient and prompt in answering our questions. Nicholas was amazing in helping us settle into our room. He went the extra mile to work with the reception desk in getting us a more suitable room because the room we were first assigned smelled of fresh paint. Gabriel, the doorman, was just as helpful. Wilson, the housekeeper, did a magnificent job in cleaning our room and making sure we had a good supply of water and coffee! The staff in the Transportation and Tours Desk expertly arranged for a city tour for us. They assigned the most qualified driver, Jaguar. Jaguar did a fantastic job taking us to landmark spots of the city. He did a good job explaining the history and current situation of many of the places he took us to. I recommend him highly for that kind of tour. We got more than our money's worth. We had breakfast and dinner twice in the hotel restaurant. The buffet for both breakfast and dinner is very good--many delicious items. The dining staff, like the other staff in the hotel were courteous and professional. Overall, Radisson Blu, Upper Hill, is among the best hotels I have ever stayed in; and, being a frequent traveler, I have stayed in many! The property is superbly maintained, and the staff is without a doubt, the best!
Stayed 2 nights in Dec 2024

10/10 Excellent

Jeff

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Nov 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Isaak

Stayed 1 night in Oct 2024

10/10 Excellent

James, Dulwich

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in quiet area. No local amenities, taxis required to get anywhere. Good pricing and recommended
Stayed 1 night in Nov 2024

10/10 Excellent

WILLIAM

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Silviu Georgian

Stayed 4 nights in Sep 2024

10/10 Excellent

Wais

Stayed 2 nights in Aug 2024

10/10 Excellent

TANVIR AHMED

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jun 2024

8/10 Good

Magdi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

Eric

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A 5-star experience in every aspect
In 23 years of traveling, I’ve never met a friendlier hotel staff in my entire life. Every person in every capacity was so accommodating, so friendly, and so genuine. The experience is definitely 5 stars and I can’t thank all of you enough for making us feel so welcomed and comfortable.
Stayed 1 night in May 2024

10/10 Excellent

Angela

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel but grossly overpriced restaurants
Stayed 3 nights in Mar 2024

10/10 Excellent

Tokay T, Upper Marlboro

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 7 nights in Jan 2024

10/10 Excellent

STELLA

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

James, Dulwich

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel, first class service in all aspects. Large comfortable room, excellent restaurant and bar areas. Breakfast is superb
Stayed 2 nights in Mar 2024

10/10 Excellent

mark

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel Highly recommend it
During my first visit to Nairobi, I had a wonderful stay at the hotel. The friendly staff, delicious food, and impeccable rooms made my stay unforgettable. Additionally, the in-house gym was spacious and easy to use.
Stayed 3 nights in Mar 2024

10/10 Excellent

eirik

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property, fantastic service and hospitality. Dining options and breakfast buffets best ever experienced
Stayed 1 night in Feb 2024

10/10 Excellent

Frederick

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jan 2024

10/10 Excellent

DeRon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property and excellent service throughout our trip
Stayed 4 nights in Jan 2024

10/10 Excellent

James

Stayed 1 night in Jan 2024

4/10 Poor

Modupe

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Caroline

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Amazing!
Great place to stay and very friendly staff
Stayed 2 nights in Nov 2023

10/10 Excellent

Ian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2023

10/10 Excellent

Ebrahim

Stayed 3 nights in Nov 2023