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The Landmark Suites Westlands, Nairobi- Next to Westgate Mall

3.5 star property

Photo gallery for The Landmark Suites Westlands, Nairobi- Next to Westgate Mall

Presidential Suite, 3 Bedrooms, City View | Balcony
Terrace/patio
Front of property
Presidential Suite, 3 Bedrooms, City View | Balcony view
Daily full breakfast (USD 20 per person)

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Breakfast available
  • Gym
  • Pool
  • Room service
  • 24/7 front desk

Explore the area

Map
Mwanzi Road, Westlands, Nairobi, Kenya, 606
  • Westgate Shopping Mall
    ‪2 min walk‬
  • Sarit Centre
    ‪8 min walk‬
  • United Nations Office at Nairobi
    ‪9 min drive‬
  • Nairobi (NBO-Jomo Kenyatta Intl.)
    ‪22 min drive‬

Room options

View all photos for Deluxe Suite, 1 Bedroom

Deluxe Suite, 1 Bedroom

Deluxe Suite, 1 Bedroom

  • 70 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite, 3 Bedrooms, City View

Presidential Suite, 3 Bedrooms, City View | Balcony

Presidential Suite, 3 Bedrooms, City View

  • 172 sq m
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Superior Suite

Premium bedding, in-room safe, iron/ironing board, free WiFi

Superior Suite

  • 105 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

  • 24 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Nairobi

With a stay at The Landmark Suites Westlands, Nairobi- Next to Westgate Mall in Nairobi (Highridge), you'll be steps from Westgate Shopping Mall and 8 minutes by foot from Sarit Centre. .This hotel is 3 mi (4.8 km) from City Market and 3.1 mi (5 km) from National Archives.

What's nearby

  • Westgate Shopping Mall - 2 min walk - 0.2 km
  • Sarit Centre - 8 min walk - 0.7 km
  • Nairobi Hospital - 7 min drive - 6.7 km
  • United Nations Office at Nairobi - 9 min drive - 7.3 km
  • Arboretum - 10 min drive - 8.4 km

Getting around

  • Syokimau Station - 21 min drive
  • Jomo Kenyatta Intl. Airport (NBO) - 22 min drive

Restaurants

  • ‪Barista & Co. Specialty Coffee (Sarit) - ‬8 min walk
  • ‪Spring Valley Café - ‬2 min walk
  • ‪The Wine & Bottle - ‬5 min walk
  • ‪Java House - ‬8 min walk
  • ‪NewsCafe Sarit Centre - ‬8 min walk

About this property

The Landmark Suites Westlands, Nairobi- Next to Westgate Mall

Hotel with free parking, steps from Westgate Shopping Mall
The Landmark Suites Westlands, Nairobi- Next to Westgate Mall offers 35 air-conditioned accommodations with safes and complimentary bottled water. Beds feature premium bedding. Flat-screen televisions come with premium cable channels.

Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers. This Nairobi hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Make yourself at home in one of the 35 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature showers with rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as safes and electric kettles.
Take advantage of recreation opportunities including an outdoor pool and a fitness center. This hotel also features complimentary wireless internet access, concierge services, and a reception hall. Getting to nearby attractions is a breeze with the area shuttle (surcharge).
Grab a bite to eat at The Landmark Bistro, a poolside bistro where you can enjoy drinks at the bar/lounge, take in the pool view, and even dine alfresco. You can also stay in and take advantage of the room service (during limited hours). Full breakfasts are available daily from 7:00 AM to 10:30 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Full breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:30 AM.
The Landmark Bistro - This poolside bistro serves breakfast, brunch, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).
Room service (during limited hours) is available.

Languages

English, Hindi, Swahili

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Daily full breakfast available 7:00 AM to 10:30 AM for a fee: USD 20 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • The Landmark Bistro

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • No lift

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 20 per person
  • Airport shuttle fee: USD 35.00 per vehicle (one-way, maximum occupancy 4)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a first aid kit
This property is professionally cleaned

We should mention

This property does not have elevators

Property is also known as

Landmark Suites Aparthotel Nairobi
Landmark Suites Aparthotel
Landmark Suites Nairobi
Landmark Suites
The Landmark Suites

The Landmark Suites Westlands, Nairobi- Next to Westgate Mall Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 30 out of 64 reviews
Rating 8 - Good. 24 out of 64 reviews
Rating 6 - Okay. 7 out of 64 reviews
Rating 4 - Poor. 2 out of 64 reviews
Rating 2 - Terrible. 1 out of 64 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Hassan, Nairobi

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was spacious, it's like being in an apartment but with hotel benefits
Stayed 1 night in Dec 2024

8/10 Good

somnath

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2024

10/10 Excellent

Yousef

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place nice stuff, very friendly and lovely Also very convinent
Stayed 4 nights in Nov 2024

8/10 Good

Johan

Business traveller, Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Greay location
I am still staying here so let's evaluate after my stay
Stayed 2 nights in Oct 2024

10/10 Excellent

Teimur

Liked: Cleanliness, staff & service, property conditions & facilities
Great experience
Stayed 1 night in Aug 2024

8/10 Good

IFEOMA

Travelled with group
Liked: Cleanliness, staff & service
My stay was ok👍 Staff great Breakfast ok My only concern is the bed needs to be upgraded is too low to the ground especially for people like me with knee problem it cost me so much pain getting in and out of bed 🛌 😩
Stayed 5 nights in Sep 2024

10/10 Excellent

Tamara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a large apartment with a full service kitchen. Convenient as it was right next to a mall.
Stayed 3 nights in Jul 2024

10/10 Excellent

Tabrez

Stayed 2 nights in Aug 2024

8/10 Good

TONY

Business traveller
Liked: Cleanliness, staff & service, amenities
Fair enough and very good location
Stayed 5 nights in Jul 2024

10/10 Excellent

Kelsey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2024

4/10 Poor

Lumas

Stayed 1 night in Apr 2024

8/10 Good

Judith Faith

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 13 nights in Mar 2024

10/10 Excellent

Maureen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff especially Lydia and Rhoda
Stayed 6 nights in Mar 2024

2/10 Terrible

Isaak

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
WORST PLACE TO STAY IN NAIROBI. A GHETTO SPOT! AVOID IT AT ALL COST. DO NOT RENT. IT'S UNSAFE AND UNCLEAN.
Stayed 5 nights in Feb 2024

10/10 Excellent

Colin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great front desk staff, and the Indian Chinese restaurant attached, Sizzlers, is worth visiting for an extensive menu of choices and flavours
Stayed 3 nights in Feb 2024

10/10 Excellent

Sanjive

Stayed 3 nights in Aug 2023

10/10 Excellent

Dozie

Liked: Cleanliness, staff & service, property conditions & facilities
Loved my stay and would come here again!!
Stayed 4 nights in Jun 2023

10/10 Excellent

Remeca

Liked: Cleanliness, staff & service, property conditions & facilities
I didn’t care to much about coming out taking a walk to mall or outting for being harassed by the people following us and asking repeatedly for things after answering to them . Also I recommend to provide a sponge or dish cloth for customer to have a choice to clean their own dishes and not be charged for a dish cloth also there should be more than 2 pots to use for cooking. The receptionist was very very nice and helpful . I recommend there should be more dining choices and the pool should have inside lights and heat. I really wanted to get in but it was cool . Overall the staff and everyone was awesome , even with a small misunderstanding with one of the housekeeper and the different pricing given on the beverages. We would still would stay again THANK YOU
Stayed 5 nights in Jun 2023

8/10 Good

David

Travelled with partner
Liked: Staff & service
Propert was adequate but shower sink needed maintenance (stopper broken), shower mount for hand wand broken. But comfortable, quiet. Good value, well positioned in city
Stayed 2 nights in Oct 2022

6/10 Okay

David

Stayed 4 nights in Sep 2022

6/10 Okay

Mathews

Stayed 1 night in Jun 2022

10/10 Excellent

Ranganai

Business traveller
Liked: Cleanliness, room comfort
Bambo
Wonderful, friendly attentive family like staff
Stayed 2 nights in Jun 2021

8/10 Good

Verified traveller

Travelled with family, Business traveller
Liked: Amenities
Awesome staff especially during this covid-19 times. The front desk lady that welcomed me made me feel very at home especially having not been in country for long time. My mum states "the food was great". It sucks that there was curfew so didnt get to enjoy the restaurant as much....the suite was just what i needed ....next time i will definately try and utilize the kitchen.......
Stayed 3 nights in Apr 2021

6/10 Okay

Verified traveller

Travelled with family
Disliked: Cleanliness, room comfort
Helpful staff, older property
The hotel is in a great location and is a short walk to Westgate mall. Otherwise the property isn’t in the best condition. Our original room didn’t have air condition. The helpful staff moved us to other room but that lacked a bed in the second bedroom. Thankfully the accommodating quickly erected a second bed for the kids. Overall, the staff was great but the property is very past it’s prime
Stayed 1 night in Mar 2021