Departure Bay Motel

2.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Departure Bay Motel

Room, 2 Queen Beds
Room, 2 Queen Beds
Exterior
Reception
Room, 1 Queen Bed

Reviews

7.6 out of 10

Good

Popular amenities

  • Pet-friendly
    Pet-friendly
  • Parking included
    Parking included
  • Laundry
    Laundry
  • Air conditioning
    Air conditioning
  • Free WiFi
    Free WiFi

Explore the area

Map
2011 Estevan Rd, Nanaimo, BC, V9S 3Y9
  • Nanaimo Regional General Hospital
    15 min walk
  • Departure Bay Ferry Terminal
    19 min walk
  • Departure Bay Beach
    3 min drive
  • Nanaimo, BC (ZNA-Nanaimo Harbour Water Aerodrome)
    8 min drive

Room options

Room, 2 Queen Beds, Kitchenette

  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

Room, 1 Queen Bed, Kitchenette

  • Sleeps 2
  • 1 Queen Bed

Similar properties

About the area

Nanaimo

With a stay at Departure Bay Motel, you'll be centrally located in Nanaimo, within a 5-minute drive of Departure Bay Ferry Terminal and Beach Estates Park. .This motel is 11.7 mi (18.9 km) from Duke Point Ferry Terminal and 0.9 mi (1.5 km) from Newcastle Island Marine Provincial Park.

What's nearby

  • Nanaimo Regional General Hospital - 15 min walk - 1.3 km
  • Departure Bay Ferry Terminal - 19 min walk - 1.6 km
  • Departure Bay Beach - 3 min drive - 2.0 km
  • Vancouver Island University - 7 min drive - 5.2 km
  • Duke Point Ferry Terminal - 19 min drive - 18.9 km

Getting around

  • Nanaimo, BC (ZNA-Nanaimo Harbour Water Aerodrome) - 8 min drive

Restaurants

  • ‪McDonald's - ‬4 min drive
  • ‪Off the Hook - ‬17 min walk
  • ‪Tim Hortons - ‬4 min drive
  • ‪McDonald's - ‬15 min walk
  • ‪Starbucks - ‬13 min walk

About this property

Departure Bay Motel

Motel with free parking, near Departure Bay Ferry Terminal
Departure Bay Motel offers 22 air-conditioned accommodations with coffee/tea makers and complimentary toiletries. Accommodations offer separate sitting areas. LCD televisions come with premium cable channels.

Bathrooms include shower/tub combinations. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps).

Make yourself at home in one of the 22 air-conditioned rooms featuring LCD televisions. LED televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and toothbrushes and toothpaste. Conveniences include separate sitting areas and coffee/tea makers.
Make use of convenient amenities such as complimentary wireless internet access, a picnic area, and a vending machine.
Featured amenities include laundry facilities and a vending machine. Free self parking is available onsite.

Languages

Chinese (Cantonese), Chinese (Mandarin), English, Hindi, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free uncovered self-parking on site

Family friendly

  • Laundry facilities

Conveniences

  • Vending machine

Guest services

  • Front desk (limited hours)
  • Laundry facilities

Outdoors

  • Picnic area

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Front entrance ramp
  • Hardwood flooring in room
  • Step-free path to entrance
  • Well-lit path to entrance

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Heating

Bathroom

  • Free toiletries
  • Private bathroom
  • Shampoo
  • Shower/bath combination
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • TV channels
  • LCD TV
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Laptop-friendly workspace
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 19

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - midnight
Front desk staffed during limited hours
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of CAD 20.00 per pet, per day
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of CAD 100 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: CAD 20.00 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

This property does not have elevators

Property is also known as

Departure Bay Motel Motel
Departure Bay Motel Nanaimo
Departure Bay Motel Motel Nanaimo

Departure Bay Motel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 101 out of 295 reviews" "
Rating 8 - Good. 103 out of 295 reviews" "
Rating 6 - Okay. 42 out of 295 reviews" "
Rating 4 - Poor. 21 out of 295 reviews" "
Rating 2 - Terrible. 28 out of 295 reviews" "

7.8/10

Cleanliness

8.8/10

Staff & service

7.0/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Teresa, Alert Bay BC

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
The woman working was very nice and helpful. For a motel and the price it was okay I guess
Stayed 1 night in Aug 2024

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities
The room was immaculate.
Stayed 1 night in Aug 2024

2/10 Terrible

Tanya, Kamloops

Stayed 1 night in Aug 2024

4/10 Poor

Li-Ming

Disliked: Cleanliness, staff & service, property conditions & facilities
They charge the amount is not the one I got from Orbitz.
Stayed 1 night in Jul 2024

10/10 Excellent

Dave Inder, Nanaimo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

Eric

Liked: Cleanliness, staff & service
You get what you pay for
We just needed 4 walls and a bed before the ferry. Inexpensive and clean enough. Don't stay here longer than 1 night, 2 maximum. Excellent staff.
Stayed 1 night in Aug 2024

4/10 Poor

ELIZABETH

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Wifi password was not provided by the staff and no phone inside the room. I went to the reception and the ofc was closed. No one was answering the call.
Stayed 1 night in Aug 2024

6/10 Okay

Malcolm

Liked: Staff & service
The tub drain was plugged so showering, you're standing in water
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Bonney

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great night sleep.
We got the last room of the motel. We were surprised at how small the room was. They had a lot of unnecessary pieces of furniture in it. But, we all had a great sleep on those queen beds.
Stayed 1 night in Aug 2024

10/10 Excellent

Hazel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Newly renovated staff was very friendly
Stayed 1 night in Jul 2024

8/10 Good

Sandra

Liked: Cleanliness, staff & service, amenities
All was good
Stayed 1 night in Aug 2024

8/10 Good

Angie

Travelled with pets, Travelled with group
Liked: Staff & service, amenities
Staff were very friendly and accommodating - would stay again. A bit loud with the highway traffic on the lobby side of the hotel however, so would suggest requesting a room at the back of the building instead.
Stayed 1 night in Aug 2024

8/10 Good

Kylene

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 3 nights in Aug 2024

10/10 Excellent

Rob

Liked: Cleanliness, staff & service, property conditions & facilities
Newly renovated, clean, quiet, convenient location and good water pressure.
Stayed 1 night in Aug 2024

6/10 Okay

Wendy

Travelled with partner
Liked: Cleanliness, staff & service
The bathroom was small & no counter space. It was outdated & crappy furniture.
Stayed 2 nights in Aug 2024

4/10 Poor

Derek

Stayed 1 night in Aug 2024

10/10 Excellent

Kyle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice stay.
Stayed 1 night in Aug 2024

6/10 Okay

YAN

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Very noisy, chair dirty
Stayed 1 night in Aug 2024

8/10 Good

Julius

Stayed 1 night in Jun 2024

8/10 Good

Diana

Travelled with partner
Liked: Cleanliness, staff & service
Cheap and cheerful place to stay near the ferry terminal and handy to much of Nanaimo. It's between a couple of busy roads so you will hear some traffic noise. The rooms are clean with comfortable beds. We were missing towels on arrival, quickly rectified with a call to the front desk. The window mounted AC unit was great to cool down after a very hot day. We had paid extra for a kitchenette as we had food with us but were disappointed to find the freezer unusable as they were completely sealed with ice/frost. The "all in one" kitchen units are ancient and begging for an update.
Stayed 1 night in Aug 2024

8/10 Good

Terry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Last Minute Booking
Last minute booking, service was great as we could only check in at 1 a.m. The room was clean and very comfortable with modern fixtures. Only neg was the clients above us. We could hear them walking around & was quite loud even at 3 a.m. Every time we got woken up like what sounded “like an elephant” stomping in the room above us. Will recommend this motel for the price, service & cleanliness
Stayed 1 night in Aug 2024

8/10 Good

Benjamin

Liked: Staff & service, property conditions & facilities
Was a nice little motel close to ferry terminal with friendly staff
Stayed 1 night in Jul 2024

10/10 Excellent

Fielding

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

8/10 Good

Shayna

Liked: Staff & service
Good enough.
Was given a room up by the office and highway. Once inside, immediately noticed how loud the traffic was, and saw a small bloodstain on the top of the comforter. Immediately went back to the office to advise them, and was offered an upgrade to a room with king bed and kitchenette. Which had just been fixed from a water leak in the ceiling, and still had wet/stained ceiling tiles. But that room was quiet, and good enough for a night's rest before an early ferry the next day.
Stayed 1 night in Jul 2024