A warm welcome at check in, as i said, 'hi', they replied to me in English, check in is quick, helped us with our luggage to the family suite on the 63rd floor. Inside the suite there is a fruit basket and a welcome note.
This is our first time stay at this hotel for which we booked 7 nights in the family suite. This suite is a big studio(about 1000 sq. ft.) with a Mickey Mouse theme. There are 2 beds(king and double), desk, 32" Samsung TV mounted on the wall and a fairly big washroom. The washroom has a soaker tub, and several movable shower heads all in one partition. The wash basin and toilet are also in its own separate area. The uniqueness in that, they are all separated by see-through glass, but there are pull down the blinds provided, if needed..
Breakfast buffet is real good, with a variety of westernize Chinese, Japanese, Korean, and American.
At night, this hotel is surrounded by light displays from the nearby hotels, the Teng Wang Pavilion, and from Qiushu Square which can be seen from the 4th floor window inside the hotel. The water dancing light show can only be seen at the Autumn Water Square(Qiushu square station), the nearest subway station is Wanshou Palace, is a good 10mins walk from the hotel.
The welcome fruit basket, To the buffet servers who remembered my double espresso cafe and grape juice every morning, pack us breakfast on our last day and the maid who brought in extra towels upon request, for all this, I give this hotel a perfect 5 out 5.