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21 Broad Hotel

3.5 star property

Photo gallery for 21 Broad Hotel

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Creator video
Lobby sitting area
Lobby sitting area
Lobby lounge

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Housekeeping
  • 24/7 front desk

Explore the area

View map
21 Broad Street, Nantucket, MA, 02554
  • Place, Nantucket Atheneum
    ‪3 min walk‬
  • Place, Children's Beach
    ‪5 min walk‬
  • Place, Nantucket Ferry Terminal
    ‪5 min walk‬
  • Airport, Nantucket, MA (ACK-Nantucket Memorial)
    ‪8 min drive‬

Room options

View all photos for Room, 1 Queen Bed

Room, 1 Queen Bed

Room, 1 Queen Bed

9.4 out of 10
Exceptional
(10 reviews)
  • 12 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Petite King

Petite King

Petite King

9.6 out of 10
Exceptional
(5 reviews)
  • 11 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Room, 1 King Bed

Room, 1 King Bed

9.2 out of 10
Wonderful
(10 reviews)
  • 16 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed Accessible

Deluxe Room, 1 King Bed Accessible

Deluxe Room, 1 King Bed Accessible

9.6 out of 10
Exceptional
(12 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Harbour View

Deluxe Room, 1 King Bed, Harbour View

Deluxe Room, 1 King Bed, Harbour View

8.8 out of 10
Excellent
(3 reviews)
  • 18 sq m
  • Harbor view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Premium bedding, blackout curtains, iron/ironing board, free WiFi

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

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About the area

Nantucket

With a stay at 21 Broad Hotel in Nantucket (Nantucket Town), you'll be steps from Quaker Meeting House and Peter Foulger Museum. .This hotel is 0.1 mi (0.1 km) from Whaling Museum and 0.1 mi (0.1 km) from White Heron Theatre.

What's nearby

  • Whaling Museum - 2 min walk - 0.2 km
  • First Congregational Church - 2 min walk - 0.2 km
  • Nantucket Atheneum - 3 min walk - 0.3 km
  • Children's Beach - 5 min walk - 0.4 km
  • Nantucket Ferry Terminal - 5 min walk - 0.5 km

Getting around

  • Nantucket, MA (ACK-Nantucket Memorial) - 7 min drive

Restaurants

  • ‪Brotherhood of Thieves - ‬1 min walk
  • ‪The Rose and Crown - ‬2 min walk
  • ‪Lemon Press - ‬3 min walk
  • ‪Island Coffee - ‬2 min walk
  • ‪The Nantucket Tap Room - ‬1 min walk

About this property

21 Broad Hotel

Hotel in Nantucket with free breakfast and a 24-hour front desk
21 Broad Hotel offers 27 accommodations with bathrobes and designer toiletries. Beds feature premium bedding. 40-inch LED televisions come with cable channels.

Bathrooms include showers and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Make yourself at home in one of the 27 guestrooms featuring refrigerators and LED televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature designer toiletries and hair dryers. Conveniences include irons/ironing boards and blackout drapes/curtains, and housekeeping is provided daily.
Take in the views from a terrace and make use of amenities such as complimentary wireless internet access and concierge services.
A complimentary buffet breakfast is served daily from 8 AM to 10 AM.
Featured amenities include complimentary newspapers in the lobby and a 24-hour front desk.
A complimentary buffet breakfast is served each morning between 8 AM and 10 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Free buffet breakfast available daily 8 AM to 10 AM

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby

Guest services

  • Concierge services
  • Housekeeping (daily)

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel

More

  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 40-inch LED TV with cable channels

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Iron/ironing board

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - C0012871970
This property accepts credit cards; cash is not accepted

We should mention

This property does not have elevators

Property is also known as

21 Broad Hotel Nantucket
21 Broad Hotel
21 Broad Nantucket
21 Broad
Nesbitt Hotel Nantucket
Nesbitt Inn Nantucket
21 Broad Hotel Hotel
21 Broad Hotel Nantucket
21 Broad Hotel Hotel Nantucket

21 Broad Hotel Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 248 out of 305 reviews
Rating 8 - Good. 34 out of 305 reviews
Rating 6 - Okay. 19 out of 305 reviews
Rating 4 - Poor. 3 out of 305 reviews
Rating 2 - Terrible. 1 out of 305 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Mike

Travelled with family, Travelled with family and small children, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay!
Stayed 1 night in Oct 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
We are quite familiar with the area but think this property, its location and furnishings, room and staff were superb!
Stayed 1 night in Oct 2025

10/10 Excellent

Niall

Liked: Cleanliness, staff & service, property conditions & facilities
lovely quaint hotel, great location, sweet leaning continental breakfast, inviting entrance and common area. would like to see an upgraded coffee experience, but one of the best coffee shops on island is across the street. will return
Stayed 3 nights in Sep 2025

10/10 Excellent

Steven

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location. Near everything
Stayed 3 nights in Sep 2025

6/10 Okay

Thomas

Travelled with partner
Liked: Cleanliness, staff & service
Best is location. Noisy from street and room to room. Shower and sink water temperatures wildly inconsistent. Hair dryer useless. Lack of windows in room. Felt closed in and claustrophobic. Breakfast lacked variety day to day. Very much overpriced for what you get.
Stayed 5 nights in Sep 2025

10/10 Excellent

Gloria

Stayed 2 nights in Sep 2025

10/10 Excellent

Nick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Enjoyed the Stay

Enjoyed our stay. Staff was very helpful & friendly. The hotel was clean and bright with modern decor. I enjoyed the fire pit out back to just relax. The continental breakfast was wonderfully sugary and sinful.
Stayed 3 nights in Sep 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A pretty hotel, with great service.
Stayed 2 nights in Sep 2025

10/10 Excellent

Deborah

Stayed 1 night in Sep 2025

10/10 Excellent

kathleen

Liked: Cleanliness, staff & service, property conditions & facilities
I have stayed at 21 b
Stayed 3 nights in Jul 2025

10/10 Excellent

Walter

Stayed 1 night in Aug 2025

10/10 Excellent

Susannah

Stayed 3 nights in Jul 2025

10/10 Excellent

ken

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

James

Stayed 2 nights in Aug 2025

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities

Room for improvement

Generally nice people, but some need basic training in Customer Relations. Several issues with the room 209 which I outlined to the Management in my review. Unfortunately, I only received a canned response.
Stayed 2 nights in Aug 2025

10/10 Excellent

Stephanie

Stayed 3 nights in Jul 2025

10/10 Excellent

Al

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay. Easy check in check out. Nice breakfast . The building is old so the floor was irregular . Be steady on your feet Easy walk to the ferry terminal. Will stay again.
Stayed 1 night in Jul 2025

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
We LOVE 21 Broad. We make it a point to stay here whenever we come to Nantucket. It’s so charming. The staff are all friendly and helpful every single time. The morning coffee and continental breakfast is great - there are a lot of options from yogurts, to gf doughnuts, to eggs with a savory salt. Yum! The back patio is quiet and cozy. You can’t beat the location. There is a bonus front porch with chairs for people watching or just resting your legs after a day of shopping at all the great shops nearby. Thank you 21 Briad for another great experience. We will return.
Stayed 3 nights in Jul 2025

10/10 Excellent

Gavin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great ACK Stay!

Great accommodations! Clean, comfortable, and classy. Very friendly and personable staff and excellent hang out areas on front porch and back deck area. Location in town a plus but can but a bit loud at night with passers by if you have a room on Broad Street.
Stayed 1 night in Jul 2025

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities

Terrible odor

Most of the staff were excellent and the room was visually appealing but the room had a horrendous smell. It was a very strong musty spell. We notified staff and they sent maintenance right up to inspect. They identified leaking around the ac unit in the ceiling and changed the air filter. It did help slightly for a few hours along with all the windows open but it persisted through out the stay.
Stayed 4 nights in Jul 2025

10/10 Excellent

Jessica, COLLEGEVILLE

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Such a cute place! The staff was so friendly and accommodating. I loved the coffee, water, and ice cream stations. They had many nice offerings for free throughout the day. The rooms were always so fresh and clean. Beds and pillows were very comfortable. It is located right in the middle of downtown so you can walk to everything! Also, the ferry depot is right up the street!
Stayed 4 nights in Jul 2025

10/10 Excellent

Tracy

Stayed 1 night in Jun 2025

10/10 Excellent

Patricia

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great breakfast Wonderful staff
Stayed 3 nights in Jun 2025

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was excellent; the ambiance was attractive; the decor was elegant;m. We would suggest some variety at breakfast, especially with respect to diet sensitivity.
Stayed 3 nights in Jun 2025

10/10 Excellent

Sandra

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jun 2025