The room itself was very basic but clean. The area is noisy. The windows were effective in shutting out most of it. The ductless heat pump provided a nice temperature. Considering the price, the room was okay.
The hotel’s outside appearance (especially at night, dark, dirty and gloomy on a back street with homeless sleeping on the sidewalk across from the hotel), the lobby and elevator were a bit shocking. Our first reaction was that we made a mistake in choosing the hotel. It seems that nothing has been tidied in decades - not true to the listing photos taken in better years.
Yet only one block away, the lively Piazza Giuseppe Garibaldi teems with good restaurants and shops. And it was very easy to transport our luggage to and from the train.
One of the desk clerks we interacted with over our four day stay was friendly, the other was gruff and made a point of telling us they understood only Italian, meaning don’t look for help on their shift.
In summary, we found the hotel a very mixed bag. It could easily improve, or sink further down the ratings.