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Palazzo Firenze

4.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Palazzo Firenze

Terrace/patio
Terrace/patio
Front of property
Classic Double Room
Poolside bar

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
  • Laundry
  • Air conditioning
  • Room service
  • Housekeeping

Explore the area

Map
16 Via Firenze, Naples, NA, 80134
  • Piazza Giuseppe Garibaldi
    5 min walk
  • McDonald's
    2 min walk
  • Piazza Garibaldi Station
    2 min walk
  • Naples (NAP-Naples Intl.)
    59 min drive

Room options

View all photos for Classic Double Room

Classic Double Room

Classic Double Room

  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Double Room

Separate bathtub and shower, free toiletries, hair dryer, bidet

Superior Double Room

  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

  • 32 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Triple Room

Triple Room

Triple Room

  • 30 sq m
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Murphy Bed

View all photos for Classic Twin Room

Classic Twin Room

Classic Twin Room

  • 22 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Quadruple Room

Quadruple Room

Quadruple Room

  • 30 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Large Twin Sofa Bed

View all photos for Deluxe Twin Room

Minibar, in-room safe, soundproofing, free WiFi

Deluxe Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Twin Room

Separate bathtub and shower, free toiletries, hair dryer, bidet

Superior Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Single Room

Single Room

Single Room

  • 16 sq m
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Suite

Suite

Suite

  • 40 sq m
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Front of property

UNAHOTELS Napoli

Pet-friendly
Free WiFi
Restaurant
Air conditioning
4.4 out of 5, Excellent, (1007)
The price is NZ$281
for 1 night
includes taxes & fees
5 Jan - 6 Jan
UNAHOTELS Napoli

About the area

Naples

With a stay at Palazzo Firenze in Naples (Naples City Centre), you'll be within a 5-minute drive of Spaccanapoli and Via Toledo. .This hotel is 3.3 mi (5.3 km) from Port of Naples and 2.6 mi (4.2 km) from Piazza del Plebiscito.

What's nearby

  • Spaccanapoli - 8 min walk
  • Naples Underground - 17 min walk
  • Naples National Archaeological Museum - 3 min drive
  • Molo Beverello Port - 4 min drive
  • Port of Naples - 5 min drive

Getting around

  • Piazza Garibaldi Station - 2 min walk
  • Naples (INP-Naples Central Rail Station) - 4 min walk
  • Naples Intl. Airport (NAP) - 30 min drive

Restaurants

  • ‪Caffè Mexico - ‬4 min walk
  • ‪Gran Caffè Novara SRL - ‬3 min walk
  • ‪I Sapori di Parthenope - ‬2 min walk
  • ‪Pasticceria Eredi Carraturo - ‬3 min walk
  • ‪McDonald's - ‬2 min walk

About this property

Palazzo Firenze

Hotel with free breakfast, a short walk to Spaccanapoli
Palazzo Firenze offers 40 air-conditioned accommodations with minibars and safes. Flat-screen televisions come with digital channels.

Bathrooms include separate bathtubs and showers, bidets, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

Make yourself at home in one of the 40 air-conditioned rooms featuring minibars and flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and bidets. Conveniences include safes, and housekeeping is provided daily.
Take in the views from a terrace and make use of amenities such as complimentary wireless internet access and concierge services.
Enjoy a meal at Palazzo Firenze, or stay in and take advantage of the hotel's room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. A complimentary buffet breakfast is served daily from 7:00 AM to 10:30 AM.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff.
A complimentary buffet breakfast is served each morning between 7:00 AM and 10:30 AM.
Palazzo Firenze - This restaurant specializes in local cuisine. Reservations are required.
Room service (during limited hours) is available.

Languages

English, French, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Off-site parking within 10 ft (EUR 30 per day)

Food and drink

  • Free buffet breakfast available daily 7:00 AM–10:30 AM
  • 1 restaurant
  • 1 bar
  • Room service available

Restaurants on site

  • Palazzo Firenze

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Outdoors

  • Terrace

Accessibility

  • Lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Heating

Bathroom

  • Bidet
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Separate bath and shower
  • Towels

Entertainment

  • Digital channels
  • Flat-screen TV

Food and drink

  • Minibar

More

  • Safe
  • Soundproofing

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 2 years can stay for free if using existing beds when occupying the parent or guardian's room

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 4.50 per person, per night, up to 14 nights. This tax does not apply to children under 15 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Nearby parking fee: EUR 30 per day (10 ft away)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Only registered guests are allowed in the guestrooms

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Palazzo Firenze Hotel
Palazzo Firenze Naples
Palazzo Firenze Hotel Naples

Palazzo Firenze Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 215 out of 402 reviews" "
Rating 8 - Good. 128 out of 402 reviews" "
Rating 6 - Okay. 35 out of 402 reviews" "
Rating 4 - Poor. 12 out of 402 reviews" "
Rating 2 - Terrible. 12 out of 402 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Benoit

Stayed 3 nights in Sep 2024

10/10 Excellent

Rolando

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice boutique hotel . Located in accesible area
Stayed 1 night in Sep 2024

4/10 Poor

Ali

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
This is not a four star hotel. To start, people had commented that this hotel is in a dodgy area which is an understatement. We were in Naples for one night as we were going to Pompeii for the day and wanted something close to the train station, clean, and convenient. The area around the hotel is not the hotel’s fault - but none of our needs were met during our stay. The room wasn’t clean (floors still had unknown hair around the floor, shower door had mold around it, walls had scuff marks all over them), which is fine but again not acceptable for a 4 star hotel. The WiFi never worked and we had to disconnect and use a hot spot. Breakfast is included in the room stay but we just got coffee and the cappuccino was terrible. We had better coffee on the train from Rome to Naples. There was one guy at the desk who was very nice and another who was not helpful, very unwelcoming, and wanted to charge us for waters in the room when we only bought water at the front desk that night. I would recommend traveler's look elsewhere to stay in Naples even if you are just passing through as this hotel was very disappointing in just meeting basic traveler needs.
Stayed 1 night in Sep 2024

10/10 Excellent

Jose

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I don’t know if I received the room upgrade because I was not told. Other than that the hotel is excellent and very safe, once inside.
Stayed 1 night in Sep 2024

10/10 Excellent

Lorraine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We would absolutely highly recommend this hotel. When we first entered the lobby the GM of the hotel greeted us. The decor was clean and very tasteful. We checked in our room and it had great tech tools and newly renovated with an amazing view of the ocean! Then the hotel owner made reservations for us for dinner at a local restaurant La Corte Degli (which was amazing) and he even drove us to the restaurant! Breakfast was also amazing with wonderful views and homemade food. We'd definitely recommend and would love to go back soon!
Stayed 1 night in Sep 2024

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would stay agsin
Stayed 2 nights in Sep 2024

8/10 Good

Robbie, Simsbury

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel with good service. Not the nicest part of town but it’s Naples.
Stayed 1 night in Sep 2024

10/10 Excellent

niklas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
friendly visit before amalfi trip
nice breakfast, fancy rooms with good AC and amazing shower. rooftop was nice during the day. the staff were all super nice and helpful, they a good vibe which makes the visit feel like a nice visit to a friendly family. we took the cab back home from the restaurant at night to avoid walking around the central. ps. if you’re a sweet tooth, the breakfast also has ice cream and coffee ice cream on tap!
me in the pool
my wife at the breakfast
Stayed 1 night in Sep 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Convenient to train, not ideal for families
Nice breakfast, nice rooftop area and bar. Close to train station which we wanted. Open shower is not great for families, the shower door is clear and the inside of the shower is visible from anywhere in the room because the shower is not enclosed, opens directly to the room.
Stayed 4 nights in Sep 2024

10/10 Excellent

Maria Angeles

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel, with a lovely roof pool and excellent breakfast. Nice staff, and friendly service.
Stayed 4 nights in Sep 2024

10/10 Excellent

Sachi-Jo

Stayed 4 nights in Aug 2024

8/10 Good

Fung Ping

Liked: Cleanliness, staff & service, property conditions & facilities
在天台吃早餐，氣氛不錯，早餐食物多元化，很美味
Stayed 3 nights in Aug 2024

8/10 Good

Marco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Per

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

Sertseluel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

INYOUNG

Travelled with partner
Liked: Staff & service
The night clerk at front desk was very kind.
Stayed 1 night in Aug 2024

10/10 Excellent

jill Cusworth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Laura

Stayed 3 nights in Jul 2024

10/10 Excellent

Felipe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect Location
Stayed 1 night in Jul 2024

6/10 Okay

Shawn

Travelled with partner
Liked: Staff & service, amenities
Disliked: Cleanliness
Hotel was nice enough and staff were very helpful. Area of Naples is less than nice though
Stayed 2 nights in Jul 2024

8/10 Good

Alessandra

Stayed 1 night in Jul 2024

6/10 Okay

Duwayne

Travelled with partner
Liked: Property conditions & facilities
The area was horrible! Staff were nice and helpful especially the night desk clerk.
Stayed 4 nights in Jul 2024

8/10 Good

Emma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very friendly and helpful. The rooms are clean with modern bathrooms. It said in the information about the property that it had a restaurant and room service. It has neither so please update this on Expedia. It was otherwise a great and very convenient place to stay. Walk to Centro Storico, train terminal and restaurants. The whole area is very dirty but so is all of Naples. I would stay there again. It’s great value for money.
Stayed 5 nights in Jul 2024

10/10 Excellent

Hautala

Stayed 2 nights in Jul 2024

10/10 Excellent

Miranda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a lovely time at this hotel. Staff are very friendly and helpful. The pool and solarium are lovely and refreshing after exploring the city. Breakfast on the roof terrace was delicious with a good array of food.
Stayed 3 nights in Jul 2024