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Smart Hotel Napoli

4.0 star property
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Smart Hotel Napoli

Aerial view
Exterior detail
Bar (on property)
Exterior detail
Bar (on property)

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Breakfast included
  • Pet-friendly
  • 24/7 front desk
  • Housekeeping
  • Room service

Explore the area

Map
Stazione Marittima, Naples, Città Metropolitana di Napoli, 80133
  • Piazza del Municipio
    ‪6 min walk‬
  • Molo Beverello Port
    ‪6 min walk‬
  • Castel Nuovo
    ‪7 min walk‬
  • Naples (NAP-Naples Intl.)
    ‪44 min drive‬

Room options

View all photos for Standard Quadruple Room

Standard Quadruple Room

Standard Quadruple Room

  • 23 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds OR 4 Twin Beds

View all photos for Superior Double Room, Mezzanine

Premium bedding, down duvets, pillow-top beds, minibar

Superior Double Room, Mezzanine

  • 22 sq m
  • Marina view
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Standard Double Room, 1 Double Bed, No Windows

View from room

Standard Double Room, 1 Double Bed, No Windows

  • 20 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Standard Double Room, 1 Double or 2 Single Beds, No Windows

View from room

Standard Double Room, 1 Double or 2 Single Beds, No Windows

  • 20 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Deluxe Double Room

Premium bedding, down duvets, pillow-top beds, minibar

Deluxe Double Room

  • 22 sq m
  • Marina view
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Camera Standard (Tripla)

Camera Standard (Tripla)

Camera Standard (Tripla)

  • 24 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Junior Suite

Premium bedding, down duvets, pillow-top beds, minibar

Junior Suite

  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Double Room, Patio, Ground Floor

Premium bedding, down duvets, pillow-top beds, minibar

Double Room, Patio, Ground Floor

  • 21 sq m
  • Marina view
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

Similar properties

Front of property

UNAHOTELS Napoli

Pet-friendly
Free WiFi
Restaurant
Air conditioning
4.4 out of 5, Excellent, (1006)
The price is NZ$240
for 1 room
includes taxes & fees
4 Feb - 5 Feb
UNAHOTELS Napoli

About the area

Naples

Located in Naples (Naples City Centre), Smart Hotel Napoli is within a 10-minute walk of Molo Beverello Port and Port of Naples. .This inn is 0.7 mi (1.1 km) from Via Toledo and 1.3 mi (2.2 km) from Piazza del Plebiscito.
View more Inns in NaplesOpens in a new window

What's nearby

  • Molo Beverello Port - 6 min walk
  • Port of Naples - 9 min walk
  • Via Toledo - 13 min walk
  • Piazza del Plebiscito - 18 min walk
  • Castel dell'Ovo - 4 min drive

Getting around

  • Napoli Marittima Station - 1 min walk
  • Via Colombo - Porto Tram Stop - 6 min walk
  • Naples Intl. Airport (NAP) - 44 min drive

Restaurants

  • ‪Ristorante Bambù - ‬6 min walk
  • ‪Il Comandante - ‬6 min walk
  • ‪Mercure Napoli Centro Angioino - ‬6 min walk
  • ‪A Taverna Do'Re Ristorante - ‬7 min walk
  • ‪Fashion Wok - ‬7 min walk

About this property

Smart Hotel Napoli

Art Deco inn connected to the convention center in Naples City Centre with free breakfast
Smart Hotel Napoli offers 63 air-conditioned accommodations with minibars and safes. Each accommodation is individually furnished and decorated. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. 42-inch Smart televisions come with digital channels. Bathrooms include showers with rainfall showerheads, bidets, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include complimentary bottled water and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

Make yourself at home in one of the 63 individually decorated guestrooms, featuring minibars and Smart televisions. Your pillowtop bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries.
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and a television in a common area. Additional amenities at this Art Deco inn include discounted use of a nearby fitness facility and a vending machine.
Enjoy Italian cuisine at Molo10, a bistro where you can enjoy drinks at the bar/lounge, take in the ocean view, and even dine alfresco. You can also stay in and take advantage of the room service (during limited hours). A complimentary buffet breakfast is served on weekdays from 7:00 AM to 10:00 AM and on weekends from 7:00 AM to 10:00 AM.
Featured amenities include a business center, a 24-hour front desk, and multilingual staff. Planning an event in Naples? This inn has 861 square feet (80 square meters) of space consisting of conference space and a meeting room. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
A complimentary buffet breakfast is served on weekdays between 7:00 AM and 10:00 AM and on weekends between 7:00 AM and 10:00 AM.
Molo10 - Overlooking the ocean, this bistro specializes in Italian cuisine and serves breakfast, dinner, and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Happy hour is offered.
Room service (during limited hours) is available.

Languages

English, French, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Wheelchair-accessible parking available
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle at scheduled times, on request

Food and drink

  • Free buffet breakfast available 7:00 AM–10:00 AM on weekdays and 7:00 AM–10:00 AM on weekends
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Restaurants on site

  • Molo10

Things to do

  • Art gallery
  • Designer shops

Family friendly

  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Lift
  • Front-desk safe
  • Vending machine
  • Water dispenser

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Turndown service

Business services

  • Business centre
  • Conference space (861 square feet)
  • Coworking spaces
  • A meeting room

Outdoors

  • Dock
  • Outdoor furniture

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Bathroom emergency pull cord
  • Lift
  • Smooth flooring in room
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Couples dining
  • Romance packages available
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Heating
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 42-inch smart TV
  • Digital channels

Food and drink

  • Champagne service
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Free local calls
  • Free long-distance calls
  • Individually decorated
  • Individually furnished
  • Phone
  • Safe
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 10:30 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
This property is located within a secured customs area, and guests must pass through security to access it. The nearest vehicle access point is 164 feet (50 meters) away.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 10 per pet, per day, plus a deposit of EUR 100 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 11 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Children up to the age of 1 can stay for free if using existing beds when occupying the parent or guardian's room

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 5.50 per person, per night, up to 14 nights. This tax does not apply to children under 15 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: EUR 50 per person (one-way)
  • Airport shuttle fee per child: EUR 10 (one-way), (up to 2 years old)
  • Pet deposit: EUR 100 per stay
  • Pet fee: EUR 10 per pet, per day
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number IT063049A1CDFEU64O

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Smart Hotel Napoli Inn
Smart Hotel Napoli Naples
Smart Hotel Napoli Inn Naples

Smart Hotel Napoli Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 261 out of 426 reviews" "
Rating 8 - Good. 115 out of 426 reviews" "
Rating 6 - Okay. 33 out of 426 reviews" "
Rating 4 - Poor. 9 out of 426 reviews" "
Rating 2 - Terrible. 8 out of 426 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Chris

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Tim

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Tristan, Seattle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Smart Hotel was just fine for the price I paid and the reasons I needed it. It was conveniently located near metro from the Napoli centrale. Morning breakfast was nice and plentiful. For the price I paid, and the reasons I wanted to stay there I thought Smart Hotel was exactly what I thought it would be, would stay again, if I ever go back to Naples that is.
Stayed 2 nights in Oct 2024

10/10 Excellent

Velma

Liked: Cleanliness, staff & service, property conditions & facilities
Right next to cruise line we were going
Stayed 1 night in Oct 2024

6/10 Okay

Roland

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Felt safe at night as area is secured by port police. The dislikes are: a. the distance from car/taxi drop off to hotel door must jave been at least 50 yards; b. elevator is very slow moving even on just one floor; c. Bedside lamp being hung from ceiling but too far from the headwall that it sticks out too far thus hitting it hit multiple times and d. bathroom shower is too small.
Stayed 3 nights in Oct 2024

10/10 Excellent

Terry, Iqaluit

Stayed 1 night in Sep 2024

10/10 Excellent

aden

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will choose the same hotel again
Staff was very helpful and room was clean and neat. Excellent location esp if you are taking a ferry to the nearby islands.
Stayed 2 nights in Oct 2024

10/10 Excellent

Cecilia, Largo

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Outstanding stay at this hotel!!! The staff and service are wonderful! Tina at the restaurant bar is wonderful, Lina at breakfast room outstanding! Samir and “All” of the personnel at the hotel are just amazing! I’ll definitely try to come back to this wonderful hotel!
Stayed 1 night in Oct 2024

6/10 Okay

Salwa

Stayed 1 night in Sep 2024

10/10 Excellent

Damil

Liked: Cleanliness, staff & service, property conditions & facilities
The young girl and the young guy at the bat were great. Great customer service and always smiling. The complimentary breakfast was poor for the price paid to stay at the hotel. I think they could do better.
Stayed 1 night in Sep 2024

8/10 Good

Etil

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is nice and modern, clean and the rooms are spacious. It was easy and quick to check in and out but the best part is the location. If you need to take a ferry or go to the airport or the train station it’s very convenient.
Stayed 1 night in Sep 2024

10/10 Excellent

Graham

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved opening the curtains in the morning to see a cruise ship outside. The location is very good with trips to the islands practically on the doorstep. Also the new metro entrance at the front takes away the stress of trying to cross a very busy road! This was not our first stay there and I hope to return again soon.
Stayed 2 nights in Sep 2024

10/10 Excellent

Ross

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 1 night in Jun 2024

10/10 Excellent

Anthony

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was as advertised and everyone was helpful and nice.
Stayed 3 nights in Sep 2024

6/10 Okay

Carey

Travelled with family
I’ve never stayed somewhere with so many rules! You cannot do this, you cannot do that. It’s quite oppressive. Our room was compact and modern but dark. AC controlled by reception. Very handy for Procida/Ischia ferries and Alibus. Staff helpful- leant us an umbrella in a downpour, and do allow you to leave baggage after checkout.
Stayed 2 nights in Sep 2024

10/10 Excellent

Lynne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice hotel in convenient location in the port of Naples
Stayed 1 night in Sep 2024

8/10 Good

DAMIL

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

James

Stayed 1 night in Sep 2024

6/10 Okay

kelly

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
I read in the reviews that the staff would coordinate an early morning shuttle to the airport. By the time we arrived, we were only going to be there one night and need to leave by 4 AM the next morning to go to NAP airport (which is one of the most organized worst airports ever). At that point the front desk woman said all she could do was schedule a taxi for us at 4:15 the next morning.. We came down at 4:10 and found out the taxi was never scheduled so one would have to be called which further delayed us.... also, the room was sweltering because they will only turn AC on in the room if they have tenants, and they didn't turn it on until we went down an hour later that the room wouldn't cool.
Stayed 1 night in Sep 2024

10/10 Excellent

Cynthia

Stayed 1 night in Aug 2024

2/10 Terrible

Fadi

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
There was so much mold on the walls, inside the room was dirty, super old and the mattress was uncomfortable, there was flys, bathroom all cracked and some molds as well, inside the room was mold on the walls and by the A/C vents as well, floor was dirty as well. Be careful
Stayed 4 nights in Sep 2024

6/10 Okay

Jonathan, Birmingham

Travelled with partner
Liked: Cleanliness, staff & service
Poor hot breakfast.
Stayed 4 nights in Aug 2024

10/10 Excellent

VOLKAN

Stayed 2 nights in Aug 2024

6/10 Okay

Alexis

Stayed 1 night in Aug 2024

10/10 Excellent

Rob

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ideal location and modern facilities
Stayed 1 night in Aug 2024