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Smart Hotel Napoli

4.0 star property

Photo gallery for Smart Hotel Napoli

Property entrance
1 bedroom, premium bedding, down duvets, pillow-top beds
Exterior
Exterior
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Pet-friendly
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
Stazione Marittima, Naples, Città Metropolitana di Napoli, 80133
  • Molo Beverello Port
    ‪5 min walk‬
  • Port of Naples
    ‪8 min walk‬
  • Via Toledo
    ‪10 min walk‬
  • Naples (NAP-Naples Intl.)
    ‪7 min drive‬

Room options

View all photos for Standard Quadruple Room

Standard Quadruple Room

Standard Quadruple Room

8.8 out of 10
Excellent
(9 reviews)
  • 23 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds OR 4 Twin Beds

View all photos for Superior Double Room, Mezzanine

1 bedroom, premium bedding, down duvets, pillow-top beds

Superior Double Room, Mezzanine

9.4 out of 10
Exceptional
(9 reviews)
  • 22 sq m
  • Marina view
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Standard Double Room, 1 Double Bed, No Windows

View from room

Standard Double Room, 1 Double Bed, No Windows

  • 20 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Standard Double Room, 1 Double or 2 Single Beds, No Windows

View from room

Standard Double Room, 1 Double or 2 Single Beds, No Windows

9.2 out of 10
Wonderful
(14 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

8.8 out of 10
Excellent
(3 reviews)
  • 22 sq m
  • Marina view
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Camera Standard (Tripla)

Camera Standard (Tripla)

Camera Standard (Tripla)

9.0 out of 10
Wonderful
(6 reviews)
  • 24 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Junior Suite, 1 Double Bed, Jetted Tub

Junior Suite, 1 Double Bed, Jetted Tub

Junior Suite, 1 Double Bed, Jetted Tub

  • 45 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 1 Double Bed, Jetted Tub

Room, 1 Double Bed, Jetted Tub | Private spa tub

Room, 1 Double Bed, Jetted Tub

10.0 out of 10
Exceptional
(1 review)
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room, Patio, Ground Floor

Double Room, Patio, Ground Floor

Double Room, Patio, Ground Floor

8.6 out of 10
Excellent
(15 reviews)
  • 21 sq m
  • Marina view
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

Similar properties

Exterior

Starhotels Terminus

  • Pet-friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.4 out of 5, Excellent, (1025)
The price is NZ$249
for 1 room
includes taxes & fees
28 Jul - 29 Jul
Starhotels Terminus

About the area

Naples

Located in Naples (Naples City Centre), Smart Hotel Napoli is within a 10-minute walk of Molo Beverello Port and Port of Naples. .This inn is 0.7 mi (1.1 km) from Via Toledo and 0.6 mi (1 km) from Galleria Umberto I.
View more Inns in NaplesOpens in a new window

What's nearby

  • Molo Beverello Port - 5 min walk - 0.5 km
  • Port of Naples - 8 min walk - 0.7 km
  • Via Toledo - 10 min walk - 0.9 km
  • Piazza del Plebiscito - 12 min walk - 1.0 km
  • Spaccanapoli - 15 min walk - 1.3 km

Getting around

  • Napoli Marittima Station - 1 min walk
  • Via Colombo - Porto Tram Stop - 6 min walk
  • Naples Intl. Airport (NAP) - 44 min drive

Restaurants

  • ‪Ristorante Bambù - ‬6 min walk
  • ‪Mercure Napoli Centro Angioino - ‬6 min walk
  • ‪A Taverna Do'Re Ristorante - ‬7 min walk
  • Pizzeria Dalle Figlie di Iorio
  • ‪Algida store Napoli - ‬2 min walk

About this property

Smart Hotel Napoli

Art Deco inn with free breakfast connected to the convention center in Naples
Smart Hotel Napoli offers 63 air-conditioned accommodations with minibars and safes. Each accommodation is individually furnished and decorated. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. 42-inch Smart televisions come with digital channels. Bathrooms include bidets, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include complimentary bottled water and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

Make yourself at home in one of the 63 individually decorated guestrooms, featuring minibars and Smart televisions. Your pillowtop bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms have complimentary toiletries and bidets.
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and a television in a common area. Additional amenities at this Art Deco inn include discounted use of a nearby fitness facility and a vending machine.
Enjoy Italian cuisine at Molo10, a bistro where you can enjoy drinks at the bar/lounge, take in the ocean view, and even dine alfresco. You can also stay in and take advantage of the room service (during limited hours). A complimentary buffet breakfast is served on weekdays from 7:00 AM to 10:00 AM and on weekends from 7:00 AM to 10:00 AM.
Featured amenities include a business center, a 24-hour front desk, and multilingual staff. Planning an event in Naples? This inn has 861 square feet (80 square meters) of space consisting of conference space and a meeting room. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
A complimentary buffet breakfast is served on weekdays between 7:00 AM and 10:00 AM and on weekends between 7:00 AM and 10:00 AM.
Molo10 - Overlooking the ocean, this bistro specializes in Italian cuisine and serves breakfast, dinner, and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Happy hour is offered.
Room service (during limited hours) is available.

Languages

English, French, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle at scheduled times and on request for a surcharge
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Molo10

Things to do

  • Art gallery
  • Designer stores
  • TV in common areas

Family friendly

  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Turndown service

Business services

  • 861 square feet of conference space
  • Business centre
  • Coworking space
  • Meeting room

Outdoors

  • Dock
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Bathroom emergency pull cord
  • Lift
  • Smooth flooring in room
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 2 floors
  • Art Deco architecture
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Built in 2018
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • No plastic drinking straws
  • No plastic soft drink bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch smart TV with digital channels

Food and drink

  • Champagne service
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Free long-distance calls
  • Heating
  • Individual decor
  • Individual furnishings
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 10:30 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
This property is located within a secured customs area, and guests must pass through security to access it. The nearest vehicle access point is 164 feet (50 meters) away.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 10 per pet, per day, plus a deposit of EUR 100 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 11 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Children up to the age of 1 can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 5.50 per person, per night, up to 14 nights. This tax does not apply to children under 14 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: EUR 50 per person (one-way)
  • Airport shuttle fee per child: EUR 10 (one-way), (up to 2 years old)
  • Pet deposit: EUR 100 per stay
  • Pet fee: EUR 10 per pet, per day
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a smoke detector and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number IT063049A1CDFEU64O

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Smart Hotel Napoli Inn
Smart Hotel Napoli Naples
Smart Hotel Napoli Inn Naples

Smart Hotel Napoli Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 298 out of 475 reviews
Rating 8 - Good. 123 out of 475 reviews
Rating 6 - Okay. 36 out of 475 reviews
Rating 4 - Poor. 10 out of 475 reviews
Rating 2 - Terrible. 8 out of 475 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Pranab

Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service. The staff was friendly. Breakfast was available daily. Our room was cleaned daily and well. I have no complaints about the property at all. One thing to keep in mind. If you don’t want any loud noises early in the morning, don’t book at this hotel. It’s right on the port and there’s a shipping yard right next to the port.
Stayed 7 nights in Apr 2025

10/10 Excellent

daqing

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Garth

Liked: Cleanliness, staff & service, property conditions & facilities
Great location for our cruise. Helpful staff. Conveniently located to tourist areas as well
Stayed 2 nights in Mar 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay

Great location on the water. We bookes it to be near the ferry dock - which it was, but our ferry was cancelled. Still great location near public transport. Service was great. Breakfast spread was excellent.
Stayed 3 nights in Mar 2025

8/10 Good

Nigel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here the night before our cruise. Very convenient as the ship arrived right next to us. Staff were really helpful, they even surprised me with a small birthday cake at breakfast when they found out it was my birthday. Would recommend the hotel if you want to be near/at the port. Room was decent size.
Stayed 1 night in Mar 2025

10/10 Excellent

ADAM

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent customer service, clean, well-maintained, professional staff. The breakfast was phenomenal!
Stayed 1 night in Feb 2025

8/10 Good

Hafedh

Liked: Cleanliness, staff & service
Stayed 4 nights in Dec 2024

8/10 Good

Jimmy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

hua

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very clean, spacious and convenient! It was really quiet even when cruise came, no impact to quietness. Breakfast was excellent with great options . Staff are all very nice and helpful! We really enjoyed the stay!
Stayed 4 nights in Dec 2024

8/10 Good

Tina

Liked: Cleanliness, staff & service, property conditions & facilities
It was very good
Stayed 2 nights in Nov 2024

10/10 Excellent

QI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very nice
Stayed 4 nights in Nov 2024

10/10 Excellent

Vit

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
amazing breakfest, clean room, comfy bed, unfortunately you can hear the noise from the port, but you could expect that because of the location
Stayed 3 nights in Oct 2024

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is adjacent to the port and is convenient for the ferry.
Stayed 1 night in Oct 2024

6/10 Okay

antonella

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very convenient location, excellent rooms, spacious and clean. The reception staff is very nice. Breakfast average (plenty of choice but not the best quality). The bar inside the hotel is quite expensive and the service is poor. (We ordered aperitivo and the crisps were all crumbled that needed a spoon to be eaten, and nothing else). Overall it was a pleasant experience.
Stayed 2 nights in Oct 2024

10/10 Excellent

Firas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 6 nights in Aug 2024

4/10 Poor

matthew

Stayed 1 night in Oct 2024

10/10 Excellent

Zahim

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access to Alibus and metro. Very convenient if one wishes to visit the islands as the ferry companies are 60 metres from the hotel. We liked the safety around the hotel and the staff were very good. Breakfast was just like any other European hotel.
Stayed 5 nights in Oct 2024

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay at the Smart Hotel. It is centrally located and felt clean and safe. Both the check in and check out process were quick and efficient. Staff were also nice. Since I’m celiac, I particularly liked that there were gluten free options for breakfast e.g. bacon, eggs, and sausages. Dietary restrictions were clearly outlined in the signage for each dish.
Stayed 2 nights in Oct 2024

6/10 Okay

Chris

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Tim

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Tristan, Seattle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Smart Hotel was just fine for the price I paid and the reasons I needed it. It was conveniently located near metro from the Napoli centrale. Morning breakfast was nice and plentiful. For the price I paid, and the reasons I wanted to stay there I thought Smart Hotel was exactly what I thought it would be, would stay again, if I ever go back to Naples that is.
Stayed 2 nights in Oct 2024

10/10 Excellent

Velma

Liked: Cleanliness, staff & service, property conditions & facilities
Right next to cruise line we were going
Stayed 1 night in Oct 2024

6/10 Okay

Roland

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Felt safe at night as area is secured by port police. The dislikes are: a. the distance from car/taxi drop off to hotel door must jave been at least 50 yards; b. elevator is very slow moving even on just one floor; c. Bedside lamp being hung from ceiling but too far from the headwall that it sticks out too far thus hitting it hit multiple times and d. bathroom shower is too small.
Stayed 3 nights in Oct 2024

10/10 Excellent

Terry, Iqaluit

Stayed 1 night in Sep 2024

10/10 Excellent

aden

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Will choose the same hotel again

Staff was very helpful and room was clean and neat. Excellent location esp if you are taking a ferry to the nearby islands.
Stayed 2 nights in Oct 2024