Book Narok hotels

The Nebu Lodge cancelled our reservation and we were not allowed to stay at their hotel. We called to confirm on the afternoon of our reservation and were advised that they had no space available and that they had notified us by email on Saturday. We did not receive an email, nor did the guest in room 2. We did not make the reservation on Saturday! We should not be charged for this room. the only email we received was the one from hotels.com advising us that our reservation was confirmed and no need to notify the hotel.

WORST WORST PROPERTY This is the worst property I've ever come across, i booked online through Expedia and when i got there the building was so Dirty, looked abandoned and no one was available to assist or anything leave alone to check-in, i never checked-in in since there was no one around and their phone numbers dont even go through,i had to look for another accommodation and honestly this was hectic and very inconvenient for me ,mg whole vacations was ruined and i felt conned off my 128$ ...i tried complaining and cooperating with Expedia since they are the one who put up this property on their website only for unsuspecting client go be robbed of their money, the Expedia carelessly told me that there was nothing they could do Neither the property Kim's Dishes nor Expedia is to be trusted I'm still waiting for my refund