2/10 Terrible
Ken
24 Oct 2024
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a very bad experience at this property starting at 7:30 in the morning when I heard a loud hammer directly above me pounding away along with a lot of other commotion ( power drills etc). When I later went to complain about the noise the three people at the front desk told me it was coming from a construction sight across the street. I was incredulous considering the wall vibrations but with having 3 people vehemently deny they were doing on-premise construction I decided not to escalate. Later in the day I saw crews painting oak colored hotel furniture bright blue on the first floor in the parking lot. This was very odd because the furniture looked horrendous and could not think of any practical application this furniture would be used for. The next morning the banging started again. When I went to the floor above me to investigate the adjacent hallway had rooms the undergoing complete gut renovations ( I have pictures to prove it) I complained about the construction noise and they again tried to gaslight me and mentioned the construction sight across the street. This time I was better informed and they later admitted there could be wall papering being done. However this was not the case . It was full bathroom installs and tiling. In my entire life I do not think I have ever been so blatantly lied to as a customer. Why wouldn’t they just tell the truth? It’s was very disappointing. This place is mismanaged and has a complete disregard to business ethics.
Ken
Stayed 4 nights in Oct 2024