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Embassy Suites by Hilton Hot Springs Hotel & Spa

3.5 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Embassy Suites by Hilton Hot Springs Hotel & Spa

Lobby
Breakfast served
Indoor pool
Exterior
37-inch flat-screen TV with cable channels, TV, pay films

Reviews

8.4 out of 10

Very good

Popular amenities

  • 24/7 front desk
    24/7 front desk
  • Bar
    Bar
  • Breakfast included
    Breakfast included
  • Housekeeping
    Housekeeping
  • Room service
    Room service
  • Spa
    Spa

Explore the area

Map
400 Convention Blvd, Hot Springs, AR, 71901
  • Hot Springs Convention Center
    1 min walk
  • Bank of the Ozarks Arena
    1 min walk
  • Hot Springs National Park
    5 min walk
  • Hot Springs, AR (HOT-Memorial Field)
    12 min drive

Room options

View all photos for Premium Suite, 1 King Bed, Non Smoking

1 bedroom, in-room safe, iron/ironing board, free cots/infant beds

Premium Suite, 1 King Bed, Non Smoking

  • Sleeps 4
  • 1 King Bed

View all photos for Premium Suite, 1 King Bed, Accessible, Bathtub

37-inch flat-screen TV with cable channels, TV, pay films

Premium Suite, 1 King Bed, Accessible, Bathtub

  • Sleeps 4
  • 1 King Bed

View all photos for Premium Suite, 2 Double Beds, Non Smoking

37-inch flat-screen TV with cable channels, TV, pay films

Premium Suite, 2 Double Beds, Non Smoking

  • Sleeps 5
  • 2 Double Beds

View all photos for Premium Suite, 2 Queen Beds, Non Smoking

1 bedroom, in-room safe, iron/ironing board, free cots/infant beds

Premium Suite, 2 Queen Beds, Non Smoking

  • Sleeps 6
  • 2 Queen Beds

View all photos for Premium Suite, 1 King Bed, Non Smoking

1 bedroom, in-room safe, iron/ironing board, free cots/infant beds

Premium Suite, 1 King Bed, Non Smoking

  • Sleeps 4
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed, Accessible

Presidential Suite, 1 King Bed, Accessible | Living area

Presidential Suite, 1 King Bed, Accessible

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing, In-room air purification)

1 bedroom, in-room safe, iron/ironing board, free cots/infant beds

Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing, In-room air purification)

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Two Double Beds, Non-Smoking

1 bedroom, in-room safe, iron/ironing board, free cots/infant beds

Suite, Two Double Beds, Non-Smoking

  • 46 sq m
  • Sleeps 6
  • 2 Double Beds

View all photos for Standard Suite One King and One Sofa Bed Non-Smoking

1 bedroom, in-room safe, iron/ironing board, free cots/infant beds

Standard Suite One King and One Sofa Bed Non-Smoking

  • 46 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Corner

1 bedroom, in-room safe, iron/ironing board, free cots/infant beds

Room, 2 Queen Beds, Corner

  • Sleeps 6
  • 2 Queen Beds

View all photos for Deluxe Suite One King and One Sofa Bed Corner

Deluxe Suite One King and One Sofa Bed Corner

Deluxe Suite One King and One Sofa Bed Corner

  • 57 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for One King Bed, Non-Smoking, Accessible

1 bedroom, in-room safe, iron/ironing board, free cots/infant beds

One King Bed, Non-Smoking, Accessible

  • 46 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for One King Bed, Non-Smoking, Accessible

1 bedroom, in-room safe, iron/ironing board, free cots/infant beds

One King Bed, Non-Smoking, Accessible

  • 46 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed, Non Smoking

37-inch flat-screen TV with cable channels, TV, pay films

Presidential Suite, 1 King Bed, Non Smoking

  • 124 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed, Non Smoking

37-inch flat-screen TV with cable channels, TV, pay films

Executive Suite, 1 King Bed, Non Smoking

  • 57 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Non-Smoking, Accessible

37-inch flat-screen TV with cable channels, TV, pay films

Suite, Non-Smoking, Accessible

  • 46 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Room, 2 Double Beds, Non Smoking (Wellness, In-room air purification)

1 bedroom, in-room safe, iron/ironing board, free cots/infant beds

Premium Room, 2 Double Beds, Non Smoking (Wellness, In-room air purification)

  • Sleeps 6
  • 2 Double Beds

View all photos for Premium Room, 1 King Bed, Non Smoking (Wellness, In-room air purification)

1 bedroom, in-room safe, iron/ironing board, free cots/infant beds

Premium Room, 1 King Bed, Non Smoking (Wellness, In-room air purification)

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Suite Two Double and One Sofa Bed Non-Smoking

37-inch flat-screen TV with cable channels, TV, pay films

Standard Suite Two Double and One Sofa Bed Non-Smoking

  • 46 sq m
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed, Non Smoking

1 bedroom, in-room safe, iron/ironing board, free cots/infant beds

Suite, 1 King Bed, Non Smoking

  • Sleeps 4
  • 1 King Bed

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About the area

Hot Springs

A stay at Embassy Suites by Hilton Hot Springs Hotel & Spa places you in the heart of Hot Springs, within a 15-minute walk of Hot Springs National Park and Bathhouse Row. .This spa hotel is 2.3 mi (3.6 km) from Oaklawn Racing Casino Resort and 0.1 mi (0.2 km) from Hot Springs Convention Center.

What's nearby

  • Hot Springs Convention Center - 1 min walk - 0.1 km
  • Bank of the Ozarks Arena - 1 min walk - 0.1 km
  • Quapaw Baths - 10 min walk - 0.8 km
  • Bathhouse Row - 10 min walk - 0.9 km
  • Oaklawn Racing Casino Resort - 4 min drive - 3.7 km

Getting around

  • Malvern Station - 30 min drive
  • Clinton National Airport Airport (LIT) - 63 min drive

Restaurants

  • ‪McDonald's - ‬12 min walk
  • ‪Arlington Lobby Cafe - ‬16 min walk
  • ‪Pho Hoang My Vietnam N - ‬11 min walk
  • ‪Hot Springs Mountain Tower - ‬7 min drive
  • ‪501 Prime - ‬11 min walk

About this property

Embassy Suites by Hilton Hot Springs Hotel & Spa

Hotel with free breakfast, a short walk to Hot Springs National Park
Embassy Suites by Hilton Hot Springs Hotel & Spa offers 246 accommodations with MP3 docking stations and laptop-compatible safes. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Hot Springs hotel provides wireless Internet access for a surcharge. 37-inch flat-screen televisions come with premium cable channels and pay movies. Additionally, rooms include complimentary weekday newspapers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms and couples treatment room(s). Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.
Make yourself at home in one of the 246 guestrooms featuring refrigerators and microwaves. 37-inch flat-screen televisions with cable programming provide entertainment, while wireless internet access (surcharge) keeps you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include laptop-compatible safes and complimentary weekday newspapers, and housekeeping is provided daily.
Relax and unwind with massages, body treatments, and facials. You can take advantage of recreational amenities such as an indoor pool and a fitness center. Additional features at this hotel include complimentary wireless internet access, gift shops/newsstands, and a television in a common area.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Mingle with other guests at the complimentary reception, held daily. Wrap up your day with a drink at the bar/lounge. A complimentary full breakfast is served on weekdays from 6:30 AM to 9:00 AM.
Featured amenities include complimentary wired internet access, a business center, and express check-in. Event facilities at this hotel consist of conference space and a meeting room. Self parking (subject to charges) is available onsite.
A complimentary full breakfast is served between 6:30 AM and 9:00 AM on weekdays. A complimentary manager's reception is offered each day.
Onsite venue - This restaurant serves breakfast only.
Bistro 400 - This restaurant serves lunch and dinner.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95 per day)
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Uncovered self parking on site (USD 10.00 per day; includes in/out privileges)
  • Uncovered valet parking on site (USD 20.00 per day; includes in/out privileges)
  • On-site parking includes off-street options
  • Free off-site parking within 1 ft

Food and drink

  • Free full breakfast available weekdays 6:30 AM–9:00 AM
  • 1 restaurant
  • 1 bar
  • Free daily reception
  • Room service available

Restaurants on site

  • Bistro 400

Things to do

  • Fitness centre
  • Indoor pool
  • Spa services

Family friendly

  • Free cots/infant beds
  • Corner/local shop
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Fridge
  • Separate living room
  • Travel cot

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Corner/local shop
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop

Business services

  • Business centre
  • Conference space
  • A meeting room

Spa

  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage - Swedish
  • Massage/treatment rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Phone accessibility kit
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cots/infant beds

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 37-inch flat-screen TV
  • TV channels
  • MP3 dock
  • Films for purchase
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Connecting rooms available
  • Free newspapers (weekdays)
  • Iron/ironing board
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 1 AM
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 125.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 75 lbs per pet)
An off-leash area is available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for in-room wireless internet: USD 9.95 per day (rates may vary)
  • Uncovered self parking fee: USD 10.00 per day (in/out privileges)
  • Uncovered valet parking fee: USD 20.00 per day (in/out privileges)
  • Pet fee: USD 125.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and window guards

We should mention

Pool access available from 6 AM to midnight
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Embassy Suites Hot Springs
Embassy Suites Hot Springs Hotel
Hot Springs Embassy Suites
Embassy Suites Hot Springs Hotel Hot Springs
Embassy Suites Hilton Hot Springs Hotel
Embassy Suites Hilton Hot Springs
Embassy Suites by Hilton Hot Springs Hotel & Spa Hotel
Embassy Suites by Hilton Hot Springs Hotel & Spa Hot Springs

Embassy Suites by Hilton Hot Springs Hotel & Spa Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 680 out of 1244 reviews" "
Rating 8 - Good. 271 out of 1244 reviews" "
Rating 6 - Okay. 145 out of 1244 reviews" "
Rating 4 - Poor. 75 out of 1244 reviews" "
Rating 2 - Terrible. 73 out of 1244 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

4/10 Poor

Tatevik

Travelled with family
Disliked: Amenities, property conditions & facilities
The rooms are old and noisy, the property needs upgrades. The area is nice, walkable to the main attractions of the town. A decent breakfast is included with the stay, but they charge separately for self-parking.
Stayed 1 night in Aug 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Rebecca

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Aug 2024

10/10 Excellent

Jami

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was wonderful. Friendly staff. Easy check-in. Rooms were very clean. Hotel was quiet. Breakfast was wonderful. Omelet was delicious.
Stayed 1 night in Aug 2024

10/10 Excellent

Renee

Travelled with family
Liked: Cleanliness, staff & service
Stayed 2 nights in Aug 2024

2/10 Terrible

Sheila

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Shalonda

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice stay!
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and comfortable
Everyone was very nice. Our room was comfortable. The carpet in our room had some older stains on it, but the room was clean and comfortable. The hotel was nice, but breakfast was a little disappointing. We were there for the sites, and it gave us a comfortable clean place to rest at night. We would stay there again.
Stayed 3 nights in Aug 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable bed, nice pillows, very roomy, friendly staff, Breakfast great, pool great, nice towels, clean area, love the open space in the lobby, love the suites w/two TV's, love the complimentary appetizers & drinks. One can live there. If any one negative thing I would say is that the refrigerator didn't have a freezer for ice cream. We will return to Hot Springs and when we do we will stay at the Embassy suites.
Stayed 4 nights in Aug 2024

8/10 Good

Gary

Business traveller
Liked: Cleanliness, staff & service
Great stay, but add some USB lamps or outlets!
Location is wonderful! Breakfast is top tier! A little outdated! I know the Hot Springs area is known for its vintage appeal. But not having USB plugs anywhere is the room was a bit of pain. Just a quick trip to WalMart for a USB adapter fixed the issue :) Rooms are HUGE!!!! Staff are great and they keep your room stocked and clean!
Stayed 3 nights in Aug 2024

6/10 Okay

Craig

Stayed 1 night in Aug 2024

6/10 Okay

Felecia M

Travelled with family
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
Drapes were duct taped Bath tub poor conduction.
Stayed 2 nights in Aug 2024

10/10 Excellent

Rachel

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

6/10 Okay

Jessica

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2024

2/10 Terrible

Jared

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
They con you up front by charging you for “Self Parking”, even though they have the smallest parking lot, and have no idea where you parked. They told me they would take it off my bill, but lied and kept it on. The place is dirty, my room was dirty when I checked in, and they acted like English was a foreign language when I asked for my room to be cleaned. This place has gone way down hill. Do not stay here
Stayed 1 night in Aug 2024

8/10 Good

Jill

Liked: Cleanliness, staff & service, property conditions & facilities
It was very busy when we were there. Parking was full and the elevators took a while but besides that it was a solid stay. The walk to the strip felt a little longer than I would have liked so if I can’t find a place next time closer i like I would stay there again.
Stayed 3 nights in Aug 2024

10/10 Excellent

Leslie

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Like all about the stay of hotel. Only thing that can use improvement is the guy cooking the breakfast in the morning’s. I understand that it is a busy time for them but you still must have a smile on your face and still maintain good customer relations. Attitude has no place when dealing with the public. When kids are around it sets a bad example. Again hotel stay and accommodations was great. Would recommend people to stay. Would like to think it was just a bad day for the person cooking breakfast but was there for 3 days and it was the same everyday. Sorry to tell you this when everything else went so well. Have a great day.
Stayed 2 nights in Aug 2024

8/10 Good

Jetre

Stayed 2 nights in Aug 2024

8/10 Good

Patricia M.

Liked: Cleanliness, staff & service, amenities
Outdated room/ especially bathroom Area- staff friendly
Stayed 2 nights in Jul 2024

10/10 Excellent

Kristi

Liked: Cleanliness, staff & service, amenities
The staff were friendly and helpful. The breakfast was yummy. The location was great! Parking was easy. There were some stains on the carpet and the rooms were dated.
Stayed 1 night in Jul 2024

10/10 Excellent

Melanie

Stayed 1 night in Aug 2024

6/10 Okay

Karina

Disliked: Staff & service
Stayed 1 night in Jul 2024

10/10 Excellent

Cejae

Stayed 2 nights in Jul 2024

10/10 Excellent

Mary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love staying at the Embassy Suites Hotel in Hot Springs Ark. It was clean, close to downtown shopping and convient dining
Stayed 2 nights in Jul 2024

4/10 Poor

Stacy

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Underwhelming
Toilet seat broken, dirty bathroom floor, breakfast- everything we got was cold, a/c unit is about to explode- woke us up several times during the night
Stayed 1 night in Jul 2024