6/10 Okay
Carolina
Travelled with family
19 Aug 2024
Disliked: Staff & service, property conditions & facilities
We had been to a Fairfield Inn & Suites before in IL and thought we would give this one a chance since it was our first time in Nashville. The first night, there was limited parking because a) there were some spots only for charging stations, b) other guests parked in two spots and c) the only other spots available were surrounded by mice and rats. The second night, when we called to report the same thing going on and asked for suggestions, the front staff was very rude and we were ultimately told to "just park"(which is what we were obviously trying to do). Besides the parking, the complimentary breakfast selection was terrible and the room had a foul odor when we first entered, almost musty. We completely understand that complimentary breakfasts are limited; however, even early in the morning, the sausages were burnt, the batter wasn’t stocked, etc. This experience might be what pushes us towards other establishments during our travels.
Carolina
Stayed 2 nights in Aug 2024