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Holiday Inn Express Hotel & Suites Spence Lane, an IHG Hotel

2.5 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn Express Hotel & Suites Spence Lane, an IHG Hotel

Exterior
Lobby
Hypo-allergenic bedding, pillow-top beds, desk, laptop workspace
Lobby
Hypo-allergenic bedding, pillow-top beds, desk, laptop workspace

Reviews

7.0 out of 10

Good

Popular amenities

  • Gym
  • Housekeeping
  • Air conditioning
  • Breakfast included
  • Parking included
  • Laundry

Explore the area

Map
714 Spence Lane, Nashville, TN, 37217
  • Tennessee State Fairgrounds
    5 min drive
  • Music City Center
    5 min drive
  • Geodis Park
    7 min drive
  • Nashville, TN (BNA-Nashville Intl.)
    6 min drive

Room options

View all photos for Suite, 1 King Bed (Additional Living Area)

Combined shower/bathtub, free toiletries, hair dryer, towels

Suite, 1 King Bed (Additional Living Area)

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Accessible (Comm, Roll Shwr)

Hypo-allergenic bedding, pillow-top beds, desk, laptop workspace

Standard Room, 1 Queen Bed, Accessible (Comm, Roll Shwr)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed

Hypo-allergenic bedding, pillow-top beds, desk, laptop workspace

Standard Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room

Hypo-allergenic bedding, pillow-top beds, desk, laptop workspace

Standard Room

  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobil Tub)

Room amenity

Standard Room, 1 King Bed, Accessible (Mobil Tub)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Accessible (Comm, Tub)

Room amenity

Standard Room, 1 Queen Bed, Accessible (Comm, Tub)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds

Hypo-allergenic bedding, pillow-top beds, desk, laptop workspace

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Hypo-allergenic bedding, pillow-top beds, desk, laptop workspace

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for 1 King bed, two room suite

Hypo-allergenic bedding, pillow-top beds, desk, laptop workspace

1 King bed, two room suite

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Comm)

Hypo-allergenic bedding, pillow-top beds, desk, laptop workspace

Standard Room, 2 Queen Beds, Accessible (Comm)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible (Comm, Tub)

Room amenity

Suite, 1 King Bed, Accessible (Comm, Tub)

  • Sleeps 2
  • 1 King Bed

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Exterior

GLō Best Western Nashville

Breakfast included
Free airport shuttle
Parking included
Free WiFi
4.1 out of 5, Very good, (1005)
The price is NZ$205
for 1 night
includes taxes & fees
5 Jan - 6 Jan
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About the area

Nashville

Located in Nashville (South Nashville), Holiday Inn Express Hotel & Suites Spence Lane, an IHG Hotel is within a 10-minute drive of Country Music Hall of Fame and Museum and Nissan Stadium. .This hotel is 3.6 mi (5.8 km) from Music City Center and 3.6 mi (5.9 km) from Broadway.

What's nearby

  • Nissan Stadium - 5 min drive
  • Music City Center - 5 min drive
  • Broadway - 5 min drive
  • Bridgestone Arena - 5 min drive
  • Ryman Auditorium - 6 min drive

Getting around

  • Nashville Donelson Station - 6 min drive
  • Nashville International Airport (BNA) - 6 min drive

Restaurants

  • ‪McDonald's - ‬2 min drive
  • ‪Bj Hot Chicken - ‬4 min walk
  • ‪Country Cafe - ‬19 min walk
  • ‪The Horn Coffee - ‬19 min walk
  • ‪Taco Bell - ‬17 min walk

About this property

Holiday Inn Express Hotel & Suites Spence Lane, an IHG Hotel

Hotel with free breakfast, in the vicinity of Country Music Hall of Fame and Museum
Holiday Inn Express Hotel & Suites Spence Lane, an IHG Hotel offers 87 air-conditioned accommodations with coffee/tea makers and hair dryers. Beds feature pillowtop mattresses. 32-inch LCD televisions come with premium cable channels. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a fitness center.
Make yourself at home in one of the 87 air-conditioned rooms featuring refrigerators and LCD televisions. Your room comes with a pillowtop bed. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and a banquet hall.
A complimentary buffet breakfast is served daily.
Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Free self parking is available onsite.
Guests are offered a complimentary buffet breakfast each morning.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site

Food and drink

  • Free buffet breakfast available daily
  • Coffee/tea in a common area

Things to do

  • Fitness centre

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Fridge

Conveniences

  • Banquet hall
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Business services

  • 24-hour business centre

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cots/infant beds
  • Hypo-allergenic bedding
  • Pillow-top mattress

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 32-inch LCD TV
  • TV channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2:00 AM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Hotel Spence Lane
Holiday Inn Express Hotel Spence Lane Nashville
Holiday Inn Express Spence Lane
Holiday Inn Express Spence Lane Nashville
Spence Lane
Holiday Inn Express Hotel Suites Spence Lane
Holiday Inn Express Hotel Suites Spence Lane an IHG Hotel
"Holiday Inn Express Hotel Suites Spence Lane an IHG Hotel"

Holiday Inn Express Hotel & Suites Spence Lane, an IHG Hotel Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 257 out of 1001 reviews" "
Rating 8 - Good. 296 out of 1001 reviews" "
Rating 6 - Okay. 183 out of 1001 reviews" "
Rating 4 - Poor. 135 out of 1001 reviews" "
Rating 2 - Terrible. 130 out of 1001 reviews" "

7.2/10

Cleanliness

8.0/10

Staff & service

6.6/10

Amenities

6.6/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

10/10 Excellent

Casey

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
close to downtown
Stayed 1 night in Sep 2024

2/10 Terrible

Chante

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay away!
This hotel was very run down and dirty. Our room smelled like wet musty carpet. There was a 2 inch cockroach in the lobby. Also found a cockroach in my room. Stay away from this place. The front desk workers were not very polite as well.
Stayed 2 nights in Sep 2024

10/10 Excellent

Antoine

Travelled with family
Liked: Cleanliness, amenities
Great hotel
Stayed 1 night in Sep 2024

8/10 Good

Michael, Waltham Cross

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Near busy roads , quite noisy
Stayed 6 nights in Sep 2024

10/10 Excellent

Jodi, Evansville

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

Douglas

Travelled with family
Liked: Staff & service, property conditions & facilities
Nice place
Stayed 4 nights in Sep 2024

2/10 Terrible

Elizabeth

Stayed 1 night in Sep 2024

10/10 Excellent

Erica

Stayed 1 night in Aug 2024

2/10 Terrible

scott

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is a healthy hazard. Impossible to stay at this hotel. We left immediately.
Stayed 4 nights in Aug 2024

6/10 Okay

Jim

Liked: Staff & service
Disliked: Property conditions & facilities
Needs Safety Updates
We were placed in a special access room which wasn’t requested or needed. The toilet seat was so loose as to be unsafe to sit on (reported to the front desk), the lighting in the bathroom is terrible, the tub bottom was extremely slippery (no non-slip material on it, which seems very risky in an access room), the very nice electric blinds had no instructions or even indication that they were electric (it took a while to figure that out), the front desk attendant (Derek) was very pleasant and helpful, otherwise the room was fine. It would be the last room I would put someone in due to the headlights on Spence Ln being highly visible from the bed unless the heavy shade was lowered.
Stayed 1 night in Aug 2024

2/10 Terrible

Rosa

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Didn’t like it at all I have stayed at other holiday inn express and nothing compared to this one when I checked in staff had no idea what she was doing. I had a reservation and gave my room away to some other guest. I pay for a two double bed and I end up getting one King bedroom. And we are a family of 4 . Won’t be staying here again .
Stayed 2 nights in Jul 2024

2/10 Terrible

Verified traveller

Disliked: Staff & service
Could not stay
Once again, and it will be the last time, I booked a room four monthes in advance and paid in full through Hotels.com and went to check but there was no room availiable! The same thing happened in 2021. The lady in the lobby said Hotels.com overbooked and Hotels.com told me the hotel overbooked. I also have a reservation paid in full for the end of this month and I am thinking about cancelling and booking direct with the hotel. This is the second and last time this will hapen through Hotels.com. for now on I will be booking directly with the hotel. I had to drive three hours home after a late night at a concert but who cares, they just get to hold your money for four months and then issue a refund, not a problem on their end.
Stayed 1 night in Aug 2024

2/10 Terrible

Susan

Travelled with family, Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
Don’t stay here
No pool as advertised. Terrible smells in building. Rude check in clerk
Stayed 2 nights in Aug 2024

2/10 Terrible

melissa

Travelled with family
Disliked: Staff & service, amenities
I did not like being told my room was cancelled when I booked it Feb 14 2024 and I was told to call Expedia which I did from the holiday inn expresss but you evidently was to busy to return my call within ten minutes like your message said and I had to drive home 5 hours away when I should have had a room for my family no reason for it to be cancelled
Stayed 1 night in Aug 2024

2/10 Terrible

Marilyn

Stayed 1 night in Jan 2022

8/10 Good

Jim

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Rom was quiet and the bed was comfortable. Furnishings were dated and the WiFi was SLLLLOWWWWWW
Stayed 1 night in Jul 2024

10/10 Excellent

Peggy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jul 2024

2/10 Terrible

Angela

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disappointing trip
My husband and I have always stayed with Holiday Inn for the past 20 years and this hotel experience was bad / the smell was really bad when I went in to check in and lighting was bad in hallways/ when we got into our room the smell was worse ( damp musty moldy / bathroom was not cleaned cigarette ashes around toilet , food crumbs all over vanity, bathtub had dirty feet marks and dark ring around bath area. I walked into area by the bed and my allergies started / my head completed stopped up so my husband and I went to our vehicle and we both knew we couldn’t stay at this location so my husband went back in to explain and talk to the gentleman at the front desk and he told us we had to call back the next day and try to get a refund / we moved to a different Holiday Inn a few blocks away and was told by the guy running the front desk they deal with this a lot from that hotel. We were not trying to get our money back we just wanted to cover our other room we moved to / so we are are out almost 500 just for one nite and yes this did ruin our trip.
Stayed 1 night in Jul 2024

8/10 Good

Robert

The shower head would not stay in the top position. The lever in the tub spout was extremely hard to pull upward for the shower! Tv a bit small. All else was fine.
Stayed 2 nights in Jul 2024

10/10 Excellent

Jordan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
DON'T STAY AT THIS HOTEL
I booked 2 rooms. Walked into hotel had smell of must. Got our 2 rooms one down each hall 2nd floor. Stains on carpet, roach traps. Went into our room instantly musty mold smell, our beds were damp, table tops were damp, big water bubble coming down along wall size of a grown man's arm. Instantly started having a allergic reaction to our room. My other room was same way. Was outside trying to find another hotel because family couldn't breathe in that place. No refund. Says pool. Has pool but no water. Hotels.com didn't even call back to help me talk to GM to try and get a refund. I'm out 300$.... don't stay there
Stayed 1 night in Jul 2024

6/10 Okay

Ashley

Pool was not filled. Had to be switched to another room due to ceiling looking. Breakfast was delivious
Stayed 6 nights in Jun 2024

8/10 Good

Carol

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not too far from Broadway & Music row. Convenient to the interstate.
Stayed 1 night in Jul 2024

2/10 Terrible

Andrew

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don’t bring a dog
Stayed at a Holiday Inn in Louisville 2 weeks before with my dog. Not problem. This Holiday Inn wouldn’t let me check in with my dog. ‘The manager won’t let me’ As I was leaving, so two obviously not service dogs walking into the hotel….
Stayed 1 night in Jul 2024

10/10 Excellent

Carmen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024