For starters, their ad is misleading bc unlike the other hotels in the area, they do not have the normal hotel breakfast, you must pay for everything as it's room service only. Our flights got delayed, so we arrived a day late, they charged us, even though we spoke to them the day prior and they said it wouldn't be a problem. After 1 day there, the sink fell out in the bathroom. Moved us to an "upgraded room" across the hall, and the shower didnt work, and nobody attempted to fix it. Got charged an additional $95 to stay an extra night (bc my sister in law passed away the day we were supposed to leave) in the same crappy room (even though we were charged a fee for checking in late) went 3 days with no shower or hot water and got charged extra. NEVER AGAIN