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The Capitol Hotel Downtown, Ascend Hotel Collection

3.0 star property

Photo gallery for The Capitol Hotel Downtown, Ascend Hotel Collection

Lobby
Standard Room, 2 Queen Beds, Non Smoking
Exterior
Property amenity
Lobby

Reviews

7.4 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Bar
  • Breakfast included
  • Housekeeping
  • Parking available
  • Laundry

Explore the area

Map
711 Union Street, Nashville, TN, 37219
  • Ryman Auditorium
    ‪9 min walk‬
  • Bridgestone Arena
    ‪9 min walk‬
  • Nissan Stadium
    ‪19 min walk‬
  • Nashville, TN (BNA-Nashville Intl.)
    ‪15 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 1 King Bed, Non Smoking

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking

  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking

Room, 1 Queen Bed, Accessible, Non Smoking

Room, 1 Queen Bed, Accessible, Non Smoking

  • 29 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed, Non Smoking (Upgrade)

Room, 1 King Bed, Non Smoking (Upgrade)

Room, 1 King Bed, Non Smoking (Upgrade)

  • Sleeps 2
  • 1 King Bed

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About the area

Nashville

The Capitol Hotel Downtown, Ascend Hotel Collection is centrally located in Nashville, a 4-minute walk from Tennessee State Capitol and 9 minutes by foot from Ryman Auditorium. .This hotel is 0.5 mi (0.7 km) from Bridgestone Arena and 0.7 mi (1.2 km) from Country Music Hall of Fame and Museum.

What's nearby

  • Ryman Auditorium - 9 min walk - 0.8 km
  • Bridgestone Arena - 9 min walk - 0.8 km
  • Country Music Hall of Fame and Museum - 14 min walk - 1.2 km
  • Nissan Stadium - 19 min walk - 1.6 km
  • Vanderbilt University - 3 min drive - 2.7 km

Getting around

  • Nashville Riverfront Station - 14 min walk
  • Nashville International Airport (BNA) - 15 min drive

Restaurants

  • ‪Puckett's Grocery & Restaurant - ‬5 min walk
  • ‪Corner Pub Downtown - ‬6 min walk
  • ‪D’Andrews Bakery & Cafe - ‬4 min walk
  • ‪Speaker's Bistro at the Sheraton Downtown - ‬1 min walk
  • ‪The Standard at the Smith House - ‬5 min walk

About this property

The Capitol Hotel Downtown, Ascend Hotel Collection

Hotel with free breakfast, a quick walk to Ryman Auditorium
The Capitol Hotel Downtown, Ascend Hotel Collection offers 100 accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. Pillowtop beds feature premium bedding. 32-inch flat-screen televisions come with premium satellite channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Nashville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

Children under 16 years old are not allowed in the fitness facility without adult supervision.

Make yourself at home in one of the 100 guestrooms featuring refrigerators and flat-screen televisions. Your pillowtop bed comes with premium bedding. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and concierge services. Additional amenities at this hotel include gift shops/newsstands, a television in a common area, and a vending machine.
Stop by the hotel's bar/lounge, Craft Bar and Bistro, for dinner, or grab snacks at the coffee shop/cafe. A complimentary cooked-to-order breakfast is served daily from 7:00 AM to 10:00 AM.
Featured amenities include a business center, limo/town car service, and complimentary newspapers in the lobby. Limited parking is available onsite.
A complimentary cooked-to-order breakfast is served each morning between 7:00 AM and 10:00 AM.
Craft Bar and Bistro - This cocktail bar serves dinner and light fare. Guests can enjoy drinks at the bar.

Languages

English, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Secured covered valet parking on site (USD 30.00 per day)
  • Limited on-site parking
  • Wheelchair-accessible van parking available
  • Height restrictions apply for on-site parking
  • Limo/town car service

Food and drink

  • Free cooked-to-order breakfast available daily 7:00 AM–10:00 AM
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Coffee/tea in a common area

Restaurants on site

  • Craft Bar and Bistro

Things to do

  • Fitness centre

Family friendly

  • Corner/local shop
  • Laundry facilities
  • Fridge
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Corner/local shop
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Business services

  • Business centre
  • Computer station

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Designated smoking areas (fines apply)
  • Shared microwave
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Heating (climate-controlled)
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • TV/satellite channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Fridge

More

  • Access via exterior corridors
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 75.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Covered valet parking fee: USD 30.00 per day
  • Late check-out fee: USD 75.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
Children under 16 years old are not allowed in the fitness facility without adult supervision

Property is also known as

Best Western Convention Center Hotel Downtown
Best Western Downtown Convention Center
Best Western Downtown Hotel Nashville
Capitol Hotel Nashville
Capitol Nashville
The Capitol Hotel an Ascend Hotel Collection Member
The Capitol Hotel Downtown, Ascend Hotel Collection Hotel
The Capitol Hotel Downtown, Ascend Hotel Collection Nashville

The Capitol Hotel Downtown, Ascend Hotel Collection Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 329 out of 1035 reviews
Rating 8 - Good. 305 out of 1035 reviews
Rating 6 - Okay. 212 out of 1035 reviews
Rating 4 - Poor. 103 out of 1035 reviews
Rating 2 - Terrible. 86 out of 1035 reviews

7.8/10

Cleanliness

8.6/10

Staff & service

7.0/10

Amenities

7.0/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

Josh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Over all stay was good, their pictures are a little deceiving.
Stayed 2 nights in Dec 2024

10/10 Excellent

Allison Rae

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was amazing and the service was great! Thank you so so much!!
Stayed 3 nights in Dec 2024

10/10 Excellent

Christopher

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Capitol worked fine for us. Although it is a bit tired, Everything was clean, the people we encountered were great, and the breakfast (bacon and eggs) better than the standard carb-only hotel fare. Reasonably priced and well situated, it fit our needs nicely.
Stayed 3 nights in Dec 2024

8/10 Good

Maegan

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel close to broadway. Good stores around. The pizza place in the parking lot is great.
Stayed 4 nights in Dec 2024

10/10 Excellent

Crystal

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was so close to Broadway and Bridgestone arena!
Stayed 1 night in Nov 2024

10/10 Excellent

James F.

Stayed 2 nights in Nov 2024

10/10 Excellent

Ben

Stayed 1 night in Nov 2024

6/10 Okay

Thomas

Travelled with partner
Disliked: Amenities, property conditions & facilities
FYI: This is a motel. A fairly nice, and newly renovated motel, but a motel nonetheless. You will have to walk outside to get to the elevator, stairs, lobby, fitness room, ice machine, breakfast room, etc. Whether that's in Nashville's 90F summer heat or 20F winter chill (as it was for us). I'm unsure as to how this place has a 3-star "hotel" rating. This is something Expedia should look into, as the photos and listing are deceptive, and this is clearly inaccurate labeling and advertising.
Stayed 2 nights in Dec 2024

8/10 Good

Clint

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 3 nights in Nov 2024

8/10 Good

Roderick

Liked: Cleanliness, staff & service
Ok
Stayed 1 night in Oct 2024

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

6/10 Okay

Duane

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Staff was very pleasant and helpful. Hot breakfast is included. Parking is available at a reasonable cost. Facilities are modest at best; hotel needs to be refurbished. Next time I'd probably pay a little more for a nicer facility.
Stayed 2 nights in Nov 2024

6/10 Okay

Jackson

Travelled with partner
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
Overall, it was a great place to stay, however; there were bugs in the shower and on the floor. The photos weren’t what they advertised. But it did get the job done!
Stayed 2 nights in Nov 2024

6/10 Okay

Ben

Liked: Staff & service
Disliked: Property conditions & facilities
Ehhh not worth it.
The hotel is old. Really old. It definitely gives off motel vibes instead of Hotel vibes. The no parking is terrible. You have to pay valet 30+ dollars to park your car there. Or go and find parking elsewhere which also cost money. The best thing about this place was the awesome food and family running the til five restaurant that is attached to the hotel. Probably won’t stay again , put 20-30$ extra with what you’re paying for this place and go somewhere else more convenient!
Stayed 1 night in Nov 2024

8/10 Good

Brenda

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

John

Liked: Cleanliness, amenities, property conditions & facilities
Great place cheap parking
Stayed 5 nights in Nov 2024

6/10 Okay

Peter

Stayed 3 nights in Oct 2024

8/10 Good

William

Liked: Cleanliness, staff & service
Stayed 3 nights in Jul 2024

8/10 Good

Rajeev

Liked: Cleanliness, staff & service
My room was clean and serviced everyday
Stayed 3 nights in Nov 2024

8/10 Good

Becky

Stayed 2 nights in Nov 2024

10/10 Excellent

Tony

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2024

6/10 Okay

Thomas

Disliked: Staff & service, property conditions & facilities
The front desk worker was rude and sarcastic.
Stayed 1 night in Nov 2024

6/10 Okay

Britt, Broken Hill

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice rooms
Stayed 3 nights in Nov 2024

10/10 Excellent

Brent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property. Booked here because it split up our 10 hour drive from Southwestern Ontario to Nashville. Great staff, nice room, 2 mns off the highway and a good deal. Breakfast was great as well, felt very safe here, gym was descent and the pool looked great but we didn’t use the pool… maybe next time. We woyld stay here again.

6/10 Okay

Jeff

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Very deceiving when booking. You can call it a hotel but more like a motel.
Stayed 1 night in Nov 2024