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The Capitol Hotel Downtown, Ascend Hotel Collection

3.0 star property

Photo gallery for The Capitol Hotel Downtown, Ascend Hotel Collection

Lobby
Lobby
Standard Room, 2 Queen Beds, Non Smoking
Exterior
Property amenity

Reviews

7.4 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Bar
  • Housekeeping
  • Parking available
  • Laundry

Explore the area

Map
711 Union Street, Nashville, TN, 37219
  • Ryman Auditorium
    ‪9 min walk‬
  • Bridgestone Arena
    ‪9 min walk‬
  • Nissan Stadium
    ‪19 min walk‬
  • Nashville, TN (BNA-Nashville Intl.)
    ‪15 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 1 King Bed, Non Smoking

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking

  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking

Room, 1 Queen Bed, Accessible, Non Smoking

Room, 1 Queen Bed, Accessible, Non Smoking

  • 29 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed, Non Smoking (Upgrade)

Room, 1 King Bed, Non Smoking (Upgrade)

Room, 1 King Bed, Non Smoking (Upgrade)

  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Caption by Hyatt Downtown Nashville/The Gulch

  • Pet-friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.6 out of 5, Wonderful, (229)
The price is NZ$715
for 1 room
includes taxes & fees
30 Apr - 1 May
Caption by Hyatt Downtown Nashville/The Gulch

About the area

Nashville

The Capitol Hotel Downtown, Ascend Hotel Collection is centrally located in Nashville, a 4-minute walk from Tennessee State Capitol and 9 minutes by foot from Ryman Auditorium. .This hotel is 0.5 mi (0.7 km) from Bridgestone Arena and 0.7 mi (1.2 km) from Country Music Hall of Fame and Museum.

What's nearby

  • Ryman Auditorium - 9 min walk - 0.8 km
  • Bridgestone Arena - 9 min walk - 0.8 km
  • Country Music Hall of Fame and Museum - 14 min walk - 1.2 km
  • Nissan Stadium - 19 min walk - 1.6 km
  • Vanderbilt University - 3 min drive - 2.7 km

Getting around

  • Nashville Riverfront Station - 14 min walk
  • Nashville International Airport (BNA) - 15 min drive

Restaurants

  • ‪Puckett's Grocery & Restaurant - ‬5 min walk
  • ‪Corner Pub Downtown - ‬6 min walk
  • ‪D’Andrews Bakery & Cafe - ‬4 min walk
  • ‪Speaker's Bistro at the Sheraton Downtown - ‬1 min walk
  • ‪The Standard at the Smith House - ‬5 min walk

About this property

The Capitol Hotel Downtown, Ascend Hotel Collection

Hotel with free breakfast, a quick walk to Bridgestone Arena
The Capitol Hotel Downtown, Ascend Hotel Collection offers 100 accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. Pillowtop beds feature premium bedding. 32-inch flat-screen televisions come with premium satellite channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Nashville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

Children under 16 years old are not allowed in the fitness facility without adult supervision.

Make yourself at home in one of the 100 guestrooms featuring refrigerators and flat-screen televisions. Your pillowtop bed comes with premium bedding. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and concierge services. Additional amenities at this hotel include gift shops/newsstands, a television in a common area, and a vending machine.
Stop by the hotel's bar/lounge, Craft Bar and Bistro, for dinner, or grab snacks at the coffee shop/cafe. A complimentary cooked-to-order breakfast is served daily from 7:00 AM to 10:00 AM.
Featured amenities include a business center, limo/town car service, and complimentary newspapers in the lobby. Limited parking is available onsite.
A complimentary cooked-to-order breakfast is served each morning between 7:00 AM and 10:00 AM.
Craft Bar and Bistro - This cocktail bar serves dinner and light fare. Guests can enjoy drinks at the bar.

Languages

English, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Limo/town car service
  • Secured, covered valet parking on site (USD 30 per day)
  • Limited on-site parking
  • Wheelchair-accessible van parking available

Food and drink

  • Free cooked-to-order breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Craft Bar and Bistro

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Valet for wheelchair-equipped vehicles
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 75.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Covered valet parking fee: USD 30.00 per day
  • Late check-out fee: USD 75.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
Children under 16 years old are not allowed in the fitness facility without adult supervision

Property is also known as

Best Western Convention Center Hotel Downtown
Best Western Downtown Convention Center
Best Western Downtown Hotel Nashville
Capitol Hotel Nashville
Capitol Nashville
The Capitol Hotel an Ascend Hotel Collection Member
The Capitol Hotel Downtown, Ascend Hotel Collection Hotel
The Capitol Hotel Downtown, Ascend Hotel Collection Nashville

The Capitol Hotel Downtown, Ascend Hotel Collection Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 330 out of 1043 reviews
Rating 8 - Good. 310 out of 1043 reviews
Rating 6 - Okay. 218 out of 1043 reviews
Rating 4 - Poor. 102 out of 1043 reviews
Rating 2 - Terrible. 83 out of 1043 reviews

7.8/10

Cleanliness

8.6/10

Staff & service

7.0/10

Amenities

7.0/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Kerstan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love this place
Wonderful service will stay again
Stayed 3 nights in Jan 2025

4/10 Poor

Emily

We purchased the travel insurance just in case. Check in time was 3, but at 1:30 when we were stuck on the road due to weather and unable to make it in, it says our check in had begun and we couldn’t change our reservation. Very disappointed.
Stayed 1 night in Jan 2025

4/10 Poor

Kari

Disliked: Staff & service
Stayed 1 night in Jan 2025

6/10 Okay

James

Stayed 2 nights in Dec 2024

10/10 Excellent

Donald

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities
Clean recent reno.. more of a motel than hotel but thats fine the price was well worth it
Stayed 1 night in Jan 2025

8/10 Good

ricky

Stayed 1 night in Dec 2024

8/10 Good

Natalie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking is not free
Stayed 1 night in Jan 2025

8/10 Good

Kimberley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very cute and much closer to the attractions I was there for (Country Music Hall of Fame, Broadway) which was nice. Also it was really to get on and off the highway which I needed to do daily while I was there, so that was pleasant! (I'm not one for driving in cities). The parking lot was under construction so that was a hassle the first night, but was fine to manage after that. I thought expedia said parking was included so I was a bit surprised when it was $30 a night for parking AND valet only, so that was disappointing. But my room was nice, super clean, and the staff was SO FRIENDLY and helpful! I would definitely consider staying there again!
Stayed 3 nights in Dec 2024

10/10 Excellent

Brad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

6/10 Okay

Margaret

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service
The hotel is generally fine and was reasonably priced. The rooms open into the outdoors, so there is noise from outside the hotel overnight, which was a bit loud.
Stayed 2 nights in Dec 2024

6/10 Okay

Barbara

Travelled with family
dated and the hallways are not good
Stayed 4 nights in Dec 2024

6/10 Okay

jerod

Travelled with partner
Liked: Cleanliness, staff & service
I liked the location of the hotel and the size of the bathroom. Other than that everything else was average or below average. The water presssuer was terrible so showers were spinning the whole time. The bedroom was cramped with a queen size bed in the middle and little space to work with around the bed. I went for a cheaper price figured id save a 40-50 bucks ended up being a mistake and a lesson learned. On sight parking is also kind of a lie. Its there but its valet only and $30 a day. Breakfast food was also sub par. Spend the extra few dollars for a nicer place
Stayed 2 nights in Dec 2024

6/10 Okay

Garrett, Hilliard

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Nashville, in general, is absurdly expensive. Maybe i expected too much, but you are definitely paying for location here. The hotel is oddly configured and generally in poor condition. The staff, however, was excellent. Very inviting and courteous. The bar was OK, but it was open late. You can order pizza next door and eat in the bar area. All in all, if I return to Nashville so I can pay $75 for a bucket of beer, I will find a different, more modern hotel.
Stayed 2 nights in Sep 2024

8/10 Good

Shelly

Liked: Cleanliness, staff & service, property conditions & facilities
Was close walking distance to Broadway.
Stayed 3 nights in Dec 2024

6/10 Okay

Marisela

Travelled with family
Liked: Staff & service
Overall stay was ok. Good location. Room is small , and was a little disappointed with the beds and bathroom door. Bed were pretty noisy and the bathroom door was hard to open and close it was super noisy.
Stayed 2 nights in Dec 2024

10/10 Excellent

Bruce

Stayed 1 night in Dec 2024

8/10 Good

Lauri

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time staying and was a good experience. Close to where we were wanting to visit and good staff , very helpful
Stayed 2 nights in Dec 2024

10/10 Excellent

George

Stayed 1 night in Nov 2024

10/10 Excellent

Suzanne

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is in a great location, close to printers Alley and downtown. If you’re getting valet, call ahead for your car
Stayed 5 nights in Dec 2024

8/10 Good

Susan

Travelled with family
Liked: Cleanliness, staff & service
Stayed 3 nights in Dec 2024

10/10 Excellent

Suzanne

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

8/10 Good

Trina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff!
Stayed 1 night in Dec 2024

4/10 Poor

Arianna

Travelled with group
Walls were super thin, you could hear every conversation from people outside your room door, in the rooms beside you, and people on the streets surrounding the hotel. Didn’t get much sleep.
Stayed 1 night in Dec 2024

8/10 Good

Jennifer

Travelled with family
Liked: Cleanliness, room comfort
It was alright. Breakfast was horrible
Stayed 2 nights in Dec 2024