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The Capitol Hotel Downtown, Ascend Hotel Collection

3.0 star property

Photo gallery for The Capitol Hotel Downtown, Ascend Hotel Collection

Lobby
Lobby
Property amenity
Standard Room, 2 Queen Beds, Non Smoking
Exterior

Reviews

7.4 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Bar
  • Housekeeping
  • Parking available
  • Laundry

Explore the area

Map
711 Union Street, Nashville, TN, 37219
  • Tennessee State Capitol
    ‪4 min walk‬
  • Printer's Alley
    ‪6 min walk‬
  • Fifth + Broadway
    ‪6 min walk‬
  • Nashville, TN (BNA-Nashville Intl.)
    ‪15 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 1 King Bed, Non Smoking

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking

  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking

Room, 1 Queen Bed, Accessible, Non Smoking

Room, 1 Queen Bed, Accessible, Non Smoking

  • 29 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed, Non Smoking (Upgrade)

Room, 1 King Bed, Non Smoking (Upgrade)

Room, 1 King Bed, Non Smoking (Upgrade)

  • Sleeps 2
  • 1 King Bed

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Exterior

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About the area

Nashville

The Capitol Hotel Downtown, Ascend Hotel Collection is centrally located in Nashville, a 4-minute walk from Tennessee State Capitol and 9 minutes by foot from Ryman Auditorium. .This hotel is 0.5 mi (0.7 km) from Bridgestone Arena and 0.7 mi (1.2 km) from Country Music Hall of Fame and Museum.

What's nearby

  • Ryman Auditorium - 9 min walk
  • Bridgestone Arena - 9 min walk
  • Country Music Hall of Fame and Museum - 14 min walk
  • Nissan Stadium - 19 min walk
  • Vanderbilt University - 3 min drive

Getting around

  • Nashville Riverfront Station - 14 min walk
  • Nashville International Airport (BNA) - 15 min drive

Restaurants

  • ‪Puckett's Grocery & Restaurant - ‬5 min walk
  • ‪Corner Pub Downtown - ‬6 min walk
  • ‪D’Andrews Bakery & Cafe - ‬4 min walk
  • ‪Speaker's Bistro at the Sheraton Downtown - ‬1 min walk
  • ‪The Standard at the Smith House - ‬5 min walk

About this property

The Capitol Hotel Downtown, Ascend Hotel Collection

Hotel with free breakfast, a quick walk to Ryman Auditorium
The Capitol Hotel Downtown, Ascend Hotel Collection offers 100 accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. Pillowtop beds feature premium bedding. 32-inch flat-screen televisions come with premium satellite channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Nashville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

Children under 16 years old are not allowed in the fitness facility without adult supervision.

Make yourself at home in one of the 100 guestrooms featuring refrigerators and flat-screen televisions. Your pillowtop bed comes with premium bedding. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and concierge services. Additional amenities at this hotel include gift shops/newsstands, a television in a common area, and a vending machine.
Stop by the hotel's bar/lounge, Craft Bar and Bistro, for dinner, or grab snacks at the coffee shop/cafe. A complimentary cooked-to-order breakfast is served daily from 7:00 AM to 10:00 AM.
Featured amenities include a business center, limo/town car service, and complimentary newspapers in the lobby. Limited parking is available onsite.
A complimentary cooked-to-order breakfast is served each morning between 7:00 AM and 10:00 AM.
Craft Bar and Bistro - This cocktail bar serves dinner and light fare. Guests can enjoy drinks at the bar.

Languages

English, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Secured covered valet parking on site (USD 30.00 per day)
  • Limited on-site parking
  • Wheelchair-accessible van parking available
  • Height restrictions apply for on-site parking
  • Limo/town car service

Food and drink

  • Free cooked-to-order breakfast available daily 7:00 AM–10:00 AM
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Coffee/tea in a common area

Restaurants on site

  • Craft Bar and Bistro

Things to do

  • Fitness centre

Family friendly

  • Corner/local shop
  • Laundry facilities
  • Fridge
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Corner/local shop
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Business services

  • Business centre
  • Computer station

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Designated smoking areas (fines apply)
  • Shared microwave
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Heating (climate-controlled)
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • TV/satellite channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Fridge

More

  • Access via exterior corridors
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 75.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Covered valet parking fee: USD 30.00 per day
  • Late check-out fee: USD 75.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
Children under 16 years old are not allowed in the fitness facility without adult supervision

Property is also known as

Best Western Convention Center Hotel Downtown
Best Western Downtown Convention Center
Best Western Downtown Hotel Nashville
Capitol Hotel Nashville
Capitol Nashville
The Capitol Hotel an Ascend Hotel Collection Member
The Capitol Hotel Downtown, Ascend Hotel Collection Hotel
The Capitol Hotel Downtown, Ascend Hotel Collection Nashville

The Capitol Hotel Downtown, Ascend Hotel Collection Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 325 out of 1024 reviews
Rating 8 - Good. 301 out of 1024 reviews
Rating 6 - Okay. 207 out of 1024 reviews
Rating 4 - Poor. 105 out of 1024 reviews
Rating 2 - Terrible. 86 out of 1024 reviews

7.6/10

Cleanliness

8.4/10

Staff & service

7.0/10

Amenities

7.0/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Chris

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice little hotel
Not glitzy but it was fine. Fair rate & walkable to everything I wanted to see (Nissan Stadium, Bridgestone Arena, Ryman Auditorium, Country Music H.O.F, & Broadway. I'll stay there when they build the new stadium.
Stayed 5 nights in Nov 2024

6/10 Okay

Jet

Liked: Room comfort
Stayed 4 nights in Nov 2024

8/10 Good

Michelle

Stayed 2 nights in Oct 2024

10/10 Excellent

J E

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

Michelle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property. Close to everything. I wish the rooms were a bit bigger but still very acceptable.

6/10 Okay

Sandra

Travelled with family
Liked: Staff & service
This was an okay place to stay. We would have spent more for a nicer place; however was really walkable to Broadway which is where we spent most of our time.
Stayed 3 nights in Nov 2024

8/10 Good

Ethan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

AIMEE

Liked: Cleanliness, property conditions & facilities
GreAt price great location nice walk to Downtown
Stayed 3 nights in Nov 2024

6/10 Okay

cynthia s

Travelled with group
Liked: Staff & service
Not sure if my 1st review was posted but to sum it up hospitality and customer service was great. The place itself appears dingy and VERY MOTEL like. Pictures shown when I first booked were NOT THE ONES that are now online for reference. So beware of that...Everything appears much bigger in pictures and nicer. The KING size inside entrance rooms are better than the ones on the outside. I did not try free bkfast so am not able to speak about that. Other than that, with the right shoes, you can make a right and walk down three blocks towards Broadway and you will see the beginning of all the fun!
Stayed 2 nights in Nov 2024

8/10 Good

Beverly

Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

James

Stayed 3 nights in Oct 2024

6/10 Okay

Peter

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I thought it was ok ! Little old but had some updates in room ! Breakfast was good !

4/10 Poor

Rachel

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Oct 2024

4/10 Poor

Teasha

Disliked: Cleanliness, amenities, property conditions & facilities
Pros;Good location Cons; housekeeper left our door wide open after cleaning good thing nothing was missing from our room. rooms are not very clean, no fan in the bathroom and makes the room grossly humid especially cause you can open a window, bathroom sliding door is very heavy to close and loud when it does close Elevators are located in the parkade, if you are planning on staying definitely make sure you have the upgraded suites which is what we had upon arrival to our suite the door to one of the non upgraded rooms and am sure glad we had the updated one. I would recommend if you are looking for a less expensive room definitely would suggest a apartment hotel there is one right next door
Stayed 5 nights in Oct 2024

8/10 Good

Christian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everything was ok except the shower there was nothing for the water to go directly to the drain hole and we ended with water on the whole bathroom..
Stayed 1 night in Oct 2024

8/10 Good

David

Stayed 1 night in Oct 2024

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
The bed was terrible other than that the property was good.
Stayed 1 night in Jun 2024

8/10 Good

Verified traveller

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, clean room, and friendly staff
The location was great, room was clean, staff were friendly and helpful. It was a little small, but was great overall. You cant park your own car and have to pay $30 per night for valet parking.
Stayed 2 nights in Oct 2024

10/10 Excellent

Thomas

Business traveller
It’s the people! What an outstanding staff! I started at the Grand Hyatt but had to extend my stay in Nashville due to work meeting and booked a room at Capital. It’s obviously not the Grand Hyatt, as cost would reflect. If you’re in this price point and looking for a nice stay in Nashville I would recommend it just based on the service and staff. The breakfast wasn’t bad either!
Stayed 1 night in Oct 2024

6/10 Okay

Wendy

Travelled with group
Liked: Cleanliness, property conditions & facilities
Please help by answering my request
As this was a third party reservation, the hotel informed us that Hotels.com would provide a summary of expenses (i.e. parking charges, etc.) We have been back for five days and have not yet received this summary. How can we get a summary?
Stayed 4 nights in Oct 2024

8/10 Good

Kenneth, Clarksville

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was a great location for the price. The staff was great and very friendly! Room Was clean - only problem for me was the sheets were ill fitted for the bed and kept coming off. Other than that a great stay
Stayed 1 night in Oct 2024

8/10 Good

Leah, carthage

Liked: Cleanliness, staff & service, property conditions & facilities
What we liked was it was Downtown Nashville. What was concerning was it was easy to hear what was going on outside in hallway. Couple had a fight early in the AM and we were woken by it.
Stayed 1 night in Oct 2024

10/10 Excellent

Brandy

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Jennifer

Stayed 1 night in Oct 2024

2/10 Terrible

Patrick

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room right next to noisy road. Did not like outside access to hotel. Way too loud.
Stayed 3 nights in Oct 2024