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The Capitol Hotel Downtown, an Ascend Collection Hotel

3.0 star property

Photo gallery for The Capitol Hotel Downtown, an Ascend Collection Hotel

Lobby
Fitness facility
Exterior
Standard Room, 2 Queen Beds, Non Smoking
Interior

Reviews

7.4 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Bar
  • Housekeeping
  • Parking available
  • Laundry

Explore the area

View map
711 Union Street, Nashville, TN, 37219
  • Place, Ryman Auditorium
    ‪8 min walk‬
  • Place, Bridgestone Arena
    ‪8 min walk‬
  • Place, Nissan Stadium
    ‪17 min walk‬
  • Airport, Nashville, TN (BNA-Nashville Intl.)
    ‪12 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 1 King Bed, Non Smoking

7.8 out of 10
Good
(92 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

7.6 out of 10
Good
(86 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking

8.8 out of 10
Excellent
(16 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking

Room, 1 Queen Bed, Accessible, Non Smoking

Room, 1 Queen Bed, Accessible, Non Smoking

9.4 out of 10
Exceptional
(8 reviews)
  • 29 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed, Non Smoking (Upgrade)

Room, 1 King Bed, Non Smoking (Upgrade)

Room, 1 King Bed, Non Smoking (Upgrade)

8.4 out of 10
Very good
(11 reviews)
  • Sleeps 2
  • 1 King Bed

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Exterior
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About the area

Nashville

The Capitol Hotel Downtown, an Ascend Collection Hotel is centrally located in Nashville, a 4-minute walk from Tennessee State Capitol and 9 minutes by foot from Ryman Auditorium. .This hotel is 0.5 mi (0.7 km) from Bridgestone Arena and 0.7 mi (1.2 km) from Country Music Hall of Fame and Museum.

What's nearby

  • Ryman Auditorium - 8 min walk - 0.7 km
  • Bridgestone Arena - 8 min walk - 0.7 km
  • Country Music Hall of Fame and Museum - 13 min walk - 1.1 km
  • Nissan Stadium - 17 min walk - 1.5 km
  • Vanderbilt University - 2 min drive - 2.4 km

Getting around

  • Nashville Riverfront Station - 14 min walk
  • Nashville International Airport (BNA) - 18 min drive

Restaurants

  • ‪Puckett's Restaurant - ‬5 min walk
  • ‪D’Andrews Bakery & Cafe - ‬4 min walk
  • ‪Speakers' Bistro - ‬1 min walk
  • ‪Skye Lounge - ‬1 min walk
  • ‪Frothy Monkey - ‬4 min walk

About this property

The Capitol Hotel Downtown, an Ascend Collection Hotel

Hotel with free breakfast, a quick walk to Ryman Auditorium
The Capitol Hotel Downtown, an Ascend Collection Hotel offers 128 accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. Pillowtop beds feature premium bedding. 32-inch flat-screen televisions come with premium satellite channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Nashville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

Children under 16 years old are not allowed in the fitness facility without adult supervision.

Make yourself at home in one of the 128 guestrooms featuring refrigerators and flat-screen televisions. Your pillowtop bed comes with premium bedding. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.
Be sure to enjoy recreational amenities including a fitness center and karaoke. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.
You can enjoy a meal at the restaurant serving the guests of The Capitol Hotel Downtown, an Ascend Collection Hotel, or stop in at the snack bar/deli. Quench your thirst with your favorite drink at the bar/lounge. A complimentary self-serve breakfast is served daily from 6:00 AM to 11:00 AM.
Featured amenities include a business center, limo/town car service, and complimentary newspapers in the lobby. Limited parking is available onsite.
A complimentary self-serve breakfast is served each morning between 6:00 AM and 11:00 AM.
Craft Bar and Bistro - This lobby lounge serves dinner and light fare. Guests can enjoy drinks at the bar.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Limo/town car service
  • Secured, covered valet parking on site (USD 30.93 per day)
  • Limited on-site parking
  • Wheelchair-accessible van parking available

Food and drink

  • Free self-serve breakfast available daily 6:00 AM to 11:00 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Craft Bar and Bistro

Things to do

  • Evening entertainment
  • Games
  • Gym
  • Karaoke
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room refrigerator
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Tile flooring in public areas
  • Valet for wheelchair-equipped vehicles
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 2 buildings
  • 5 floors
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 75.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Covered valet parking fee: USD 30.93 per day
  • Late check-out fee: USD 75.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
Children under 16 years old are not allowed in the fitness facility without adult supervision

Property is also known as

Best Western Convention Center Hotel Downtown
Best Western Downtown Convention Center
Best Western Downtown Hotel Nashville
Capitol Hotel Nashville
Capitol Nashville
The Capitol Hotel an Ascend Hotel Collection Member
The Capitol Hotel Downtown, Ascend Hotel Collection Hotel
The Capitol Hotel Downtown, Ascend Hotel Collection Nashville

Reviews

The Capitol Hotel Downtown, an Ascend Collection Hotel Reviews

7.4

Good

7.8/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

7.0/10

Property conditions & facilities

7.2/10

Eco-friendliness
Rating 10 - Excellent. 371 out of 1148 reviews
Rating 8 - Good. 338 out of 1148 reviews
Rating 6 - Okay. 239 out of 1148 reviews
Rating 4 - Poor. 108 out of 1148 reviews
Rating 2 - Terrible. 92 out of 1148 reviews

Reviews

4/10 Poor

Verified traveller

Travelled with family
Disliked: Property conditions & facilities, room comfort

Disappointed

The photos definitely make the place look a lot nicer than it actually is. We were pretty disappointed.
Stayed 2 nights in Jul 2025

10/10 Excellent

amy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Loved it !

We came for a concert at Nissan stadium so the location was perfect. We were checked in super early, the room was spacious and clean, and all of the staff was lovely !
Stayed 2 nights in Jul 2025

10/10 Excellent

Sydney

Stayed 2 nights in Jul 2025

2/10 Terrible

Andrew

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
We checked out immediately because this hotel was awful.
Stayed 2 nights in Jul 2025

8/10 Good

Kelly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Affordable and clean, about a mile walk to Nashville nightlife.
Stayed 1 night in Jul 2025

4/10 Poor

Hope

Stayed 2 nights in Jul 2025

10/10 Excellent

Melissa

Stayed 2 nights in Jul 2025

6/10 Okay

Rachel

Travelled with partner
Liked: Staff & service
Disliked: Amenities
My wife and I stayed here during our trip to see Ateez at Bridgestone Arena. While the room was okay enough, the pictures online look nothing like the actual property. This isn't a hotel, it's a renovated motel, which means the walkways to get to the rooms are outdoors. The street noise is extremely noticeable and anyone walking by to get to their rooms are also impossible to ignore, even at regular conversation volume. The elevator is completely detached from the check-in area. Parking is forced valet parking at $35 per night. The staff were decently friendly. There was a small coffee maker and a fridge that leaked all inside the cubby hole it was shoved into but no microwave. The bathroom is only separated from the rest of the room by a sliding barn door style partition. While there were thankfully no roaches to be seen inside of our room, a handful were seen skittering along the walkways coming home at night after the show. The one huge plus was the air conditioning unit, that thing was great. We wouldn't choose to stay here again knowing that it's a motel format instead of all indoors hotel but for the stay we did have, it was resolutely average and unremarkable.
Stayed 2 nights in Jul 2025

8/10 Good

Annika

Travelled with group
Liked: Cleanliness
Disliked: Property conditions & facilities
Great location walking distance to downtown, a little noisy in the mornings, very nice valet staff, breakfast was okay, kind of had a scary motel vibe but ended up being pretty good.
Stayed 3 nights in Jul 2025

8/10 Good

Mark

Liked: Cleanliness, staff & service, room comfort

Adequate and reasonable

Our stay was great. The only thing that kept me from giving a 5 star rating was the age of the hotel. It does have outside access to the rooms and they were very dated. Other than that, it was as nice as they could be given the age of the rooms.
Stayed 3 nights in Jul 2025

8/10 Good

Sandra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My main complaint is being rushed at valet and having to carry all of the bags while trying to check in and make my way to the room. Nothing to put bags on to help with transport or time to figure things out.
Stayed 1 night in Jul 2025

10/10 Excellent

Christopher

Travelled with family
Liked: Cleanliness, staff & service
Decent place for the price.
Stayed 2 nights in Jul 2025

10/10 Excellent

Allison

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2025

10/10 Excellent

STEVEN

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This hotel was very well maintained and the staff was friendly and helpful when you have questions. You are about a 15 minute walk from Broadway, no matter which direction you go. The Continental Breakfast was awesome and has many items to choose from. Also, if you need a ride, I would recommend Daniel from Acenashville Transportation. He is very well dressed, friendly, personnable and prompt with pick up times and gets you to your destination on time. The hotel can help you with that
Stayed 3 nights in Jul 2025

10/10 Excellent

Carli

Stayed 1 night in Jul 2025

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the historical hotel and the furnishings. Very beautiful and comfortable. Detailed oriented.
Stayed 2 nights in Jul 2025

4/10 Poor

Erika

Disliked: Staff & service, room comfort

Just ok.

Stayed 1 night in Jul 2025

10/10 Excellent

Evelyn

Liked: Amenities, property conditions & facilities
Stayed 3 nights in Jul 2025

6/10 Okay

James

Travelled with partner
Liked: Cleanliness, staff & service
I could not tell from the pictures advertised that this was an old converted motel. I spent a lot of money on a roadside motel basically. Walk up outdoor old fashion motel. Room was comfortable. Staff was very accommodating and no concerns there. I just would not have booked this place if I knew what it actually was. Especially for what I paid.
Stayed 3 nights in Jul 2025

10/10 Excellent

Heather

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort

It was ok

Our stay was okay the breakfast was nasty and the staff was ok. The lady at the bar was really nice tho.
Stayed 2 nights in Jul 2025

8/10 Good

Akihiko, Blookvile

Liked: Cleanliness, staff & service, property conditions & facilities
Good location near Broadway. Unfortunately the walls are thin and I can hear the noise from the next room.
Stayed 1 night in Jul 2025

6/10 Okay

Traci

Liked: Cleanliness, staff & service
Didn’t realize there was no free parking available. The outside was a bit sketchy. Rooms were clean but small. Breakfast was very good.
Stayed 1 night in Jul 2025

10/10 Excellent

zachary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was extremely helpful and nice. Valet was attentive.
Stayed 1 night in Jul 2025

6/10 Okay

Jacqueline

Stayed 3 nights in Jun 2025