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The Capitol Hotel Downtown, Ascend Hotel Collection

3.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Capitol Hotel Downtown, Ascend Hotel Collection

Lobby
Exterior
Lobby
Standard Room, 2 Queen Beds, Non Smoking
Property amenity

Reviews

7.4 out of 10

Good

Popular amenities

  • Bar
  • Housekeeping
  • 24/7 front desk
  • Laundry
  • Parking available

Explore the area

Map
711 Union Street, Nashville, TN, 37219
  • Tennessee State Capitol
    4 min walk
  • Printer's Alley
    6 min walk
  • Fifth + Broadway
    6 min walk
  • Nashville, TN (BNA-Nashville Intl.)
    15 min drive

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 1 King Bed, Non Smoking

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking

  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking

Room, 1 Queen Bed, Accessible, Non Smoking

Room, 1 Queen Bed, Accessible, Non Smoking

  • 29 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed, Non Smoking (Upgrade)

Room, 1 King Bed, Non Smoking (Upgrade)

Room, 1 King Bed, Non Smoking (Upgrade)

  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Cambria Hotel Nashville Midtown

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4.5 out of 5, Wonderful, (517)
The price is NZ$212
for 1 night
includes taxes & fees
17 Dec - 18 Dec
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About the area

Nashville

The Capitol Hotel Downtown, Ascend Hotel Collection is centrally located in Nashville, a 4-minute walk from Tennessee State Capitol and 9 minutes by foot from Ryman Auditorium. .This hotel is 0.5 mi (0.7 km) from Bridgestone Arena and 0.7 mi (1.2 km) from Country Music Hall of Fame and Museum.

What's nearby

  • Ryman Auditorium - 9 min walk - 0.8 km
  • Bridgestone Arena - 9 min walk - 0.8 km
  • Country Music Hall of Fame and Museum - 14 min walk - 1.2 km
  • Nissan Stadium - 19 min walk - 1.6 km
  • Vanderbilt University - 3 min drive - 3.0 km

Getting around

  • Nashville Riverfront Station - 14 min walk
  • Nashville International Airport (BNA) - 15 min drive

Restaurants

  • ‪Puckett's Grocery & Restaurant - ‬5 min walk
  • ‪Corner Pub Downtown - ‬6 min walk
  • ‪D’Andrews Bakery & Cafe - ‬4 min walk
  • ‪Speaker's Bistro at the Sheraton Downtown - ‬1 min walk
  • ‪The Standard at the Smith House - ‬5 min walk

About this property

The Capitol Hotel Downtown, Ascend Hotel Collection

Hotel with free breakfast, a quick walk to Ryman Auditorium
The Capitol Hotel Downtown, Ascend Hotel Collection offers 100 accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. Pillowtop beds feature premium bedding. 32-inch flat-screen televisions come with premium satellite channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Nashville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

Children under 16 years old are not allowed in the fitness facility without adult supervision.

Make yourself at home in one of the 100 guestrooms featuring refrigerators and flat-screen televisions. Your pillowtop bed comes with premium bedding. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and concierge services. Additional amenities at this hotel include gift shops/newsstands, a television in a common area, and a vending machine.
Stop by the hotel's bar/lounge, Craft Bar and Bistro, for dinner, or grab snacks at the coffee shop/cafe. A complimentary cooked-to-order breakfast is served daily from 7:00 AM to 10:00 AM.
Featured amenities include a business center, limo/town car service, and complimentary newspapers in the lobby. Limited parking is available onsite.
A complimentary cooked-to-order breakfast is served each morning between 7:00 AM and 10:00 AM.
Craft Bar and Bistro - This cocktail bar serves dinner and light fare. Guests can enjoy drinks at the bar.

Languages

English, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Secured covered valet parking on site (USD 30.00 per day)
  • Limited on-site parking
  • Wheelchair-accessible van parking available
  • Height restrictions apply for on-site parking
  • Limo/town car service

Food and drink

  • Free cooked-to-order breakfast available daily 7:00 AM–10:00 AM
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Coffee/tea in a common area

Restaurants on site

  • Craft Bar and Bistro

Things to do

  • Fitness centre

Family friendly

  • Corner/local shop
  • Laundry facilities
  • Fridge
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Corner/local shop
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Business services

  • Business centre
  • Computer station

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Designated smoking areas (fines apply)
  • Shared microwave
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Heating (climate-controlled)
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • TV/satellite channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Fridge

More

  • Access via exterior corridors
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 75.00

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Covered valet parking fee: USD 30.00 per day
  • Late check-out fee: USD 75.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
Children under 16 years old are not allowed in the fitness facility without adult supervision

Property is also known as

Best Western Convention Center Hotel Downtown
Best Western Downtown Convention Center
Best Western Downtown Hotel Nashville
Capitol Hotel Nashville
Capitol Nashville
The Capitol Hotel an Ascend Hotel Collection Member
The Capitol Hotel Downtown, Ascend Hotel Collection Hotel
The Capitol Hotel Downtown, Ascend Hotel Collection Nashville

The Capitol Hotel Downtown, Ascend Hotel Collection Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 327 out of 1026 reviews" "
Rating 8 - Good. 302 out of 1026 reviews" "
Rating 6 - Okay. 205 out of 1026 reviews" "
Rating 4 - Poor. 103 out of 1026 reviews" "
Rating 2 - Terrible. 89 out of 1026 reviews" "

7.6/10

Cleanliness

8.6/10

Staff & service

7.0/10

Amenities

7.0/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

Tina, Prospect

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfasts were fantastic!! Easy access to entertainment areas… staff greatly helpful with directions and transportation to events and airport
Stayed 4 nights in Aug 2024

2/10 Terrible

Jamie

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 4 nights in Aug 2024

8/10 Good

Erick

Disliked: Cleanliness
We liked the rooms. We liked the breakfast, wish they had ketchup though.
Stayed 3 nights in May 2024

2/10 Terrible

Jordan

Disliked: Cleanliness, staff & service, property conditions & facilities
This “hotel” is actually a rundown motel. Pictures in the ad look nice but it is very deceiving. Bed was terribly uncomfortable, the room was not clean, and you could hear everything through walls. We will not be returning! Do not recommend!!
Stayed 2 nights in Aug 2024

2/10 Terrible

Ross Uros

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
** COCKROACH MOTEL. DO NOT STAY HERE!!!** It's a MOTEL with exterior rooms off of shared balconies and NOT a hotel. It is a very old and extremely poorly maintained building in a rough area. You'll be stepping over homeless people sleeping on the sidewalk on your way back to the hotel at night. The doors are very old and difficult to close, so all you hear through the night is neighboring doors slamming hard. The building was lightly "renovated" to look deceiving in their advertising and website pictures, but the reality is quite different. The "renovations" are very low quality and homemade. The bath tub and plumbing are old, you'll be standing in your own filthy water as the tub doesn't drain well at all. The wall mounted air conditioner is very old and sounds like an airplane landing. There's a small fridge that doesn't work, your food will go bad. I saw a huge COCKROACH run across the room. I tried photographing it to show management, and while I was trying to take the picture a 2nd cockroach run out from under one bed and hid under the second bed. Do NOT leave your luggage open! This place is infested. We checked out immediately! DISGUSTING!
Stayed 2 nights in Aug 2024

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was superior. Very helpful and friendly. A service. I will definitely stay there again.
Stayed 2 nights in Aug 2024

6/10 Okay

Carla

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great , helpful and so friendly and accommodating. Room was modern and clean. Complimentary breakfast was good. Location was in walking distance of many food options and 15 minute walk to broadway.
Stayed 3 nights in Aug 2024

10/10 Excellent

Da-Juan, Plymouth

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Awesome customer service. Would definitely return
Stayed 3 nights in Aug 2024

10/10 Excellent

Midori

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were friendly and helpful!
Stayed 1 night in Aug 2024

4/10 Poor

Jared

Liked: Property conditions & facilities
Disliked: Staff & service, amenities
This property had some ups and downs. I felt like an inconvenience to the staff when checking in. And I was told they could do nothing to match the lower price of my roof, as it had dropped about $30 a night between when I booked and arrived. This despite showing the staff the choice hotels policy on price matching. The valet staff were pleasant. The hotel is on the north side of downtown and an uphill walk from broadway. It did not feel unsafe but definitely in a less maintained part of downtown. The room was updated to be a more modern choice but noise and sounds from adjoining rooms was hard to ignore. Biggest complaint was the bath towels were pretty small and I think prisons have softer options. Breakfast was reasonable but nothing amazing. In hindsight spending another $30-40 a night for the nearby hotels would have been worth it.
Stayed 2 nights in Aug 2024

8/10 Good

Craig

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

4/10 Poor

Andrea

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Mandy

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were amazingly friendly and the cleaning staff were very quick. Elisa tending the bar was fun, friendly and gave us excellent recommendations on where to go in town. We enjoyed our stay and would gladly stay again.
Stayed 5 nights in Aug 2024

6/10 Okay

Thomas

Travelled with family and small children
Disliked: Staff & service
The property was in a pretty convenient location. The air conditioning units need to be updated or cleaned, the woman who works the breakfast room on 2nd floor needs people skills! She was very rude! The rest of the staff was awesome, the front desk, the valet, all top notch!
Stayed 5 nights in Aug 2024

6/10 Okay

Analia

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2024

2/10 Terrible

Arleen

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I would never stay here again. Clean staff were rude and the noise makes it impossible to sleep. Also its at the top of the hill. Not a good walk back from the strip.
Stayed 4 nights in Aug 2024

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very close to Deep Tropics
I took off one star just because the AC didn’t seem like it was working properly, it kept cutting off once the sun started coming up. Other than that the room was just what we needed for a weekend stay in Nashville. Walking distance to many things & it felt safe. The front desk staff and valet were extremely nice.
Stayed 2 nights in Aug 2024

4/10 Poor

Martin

Travelled with partner
Disliked: Staff & service, property conditions & facilities
The hotel is more like a motel Entry through the garage via elevator felt a little unsafe, room was clean but very small, airconditionjng unit noisy and cold air blew direct in to the bed which made it near impossible to sleep, hotel pictures and website are not a true representation of this “motel”
Stayed 4 nights in Aug 2024

10/10 Excellent

Hayley

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, very friendly staff and good sized clean hotel rooms
Stayed 3 nights in Aug 2024

4/10 Poor

Andrew

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Pictures show that’s it’s a really nice place and it’s a dump
Stayed 4 nights in Aug 2024

2/10 Terrible

Martin

Disliked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

Austin

Liked: Cleanliness, staff & service
loved the bar
Stayed 2 nights in Aug 2024

2/10 Terrible

Dustin

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Vanessa Saliba

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Good location and very friendly staff
Stayed 3 nights in Aug 2024

8/10 Good

Devi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024