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The Capitol Hotel Downtown, Ascend Hotel Collection

3.0 star property
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for The Capitol Hotel Downtown, Ascend Hotel Collection

Lobby
Standard Room, 2 Queen Beds, Non Smoking
Lobby
Exterior
Property amenity

Reviews

7.4 out of 10

Good

Popular amenities

  • 24/7 front desk
  • Bar
  • Housekeeping
  • Parking available
  • Laundry

Explore the area

Map
711 Union Street, Nashville, TN, 37219
  • Tennessee State Capitol
    4 min walk
  • Printer's Alley
    6 min walk
  • Fifth + Broadway
    6 min walk
  • Nashville, TN (BNA-Nashville Intl.)
    15 min drive

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 1 King Bed, Non Smoking

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking

  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking

Room, 1 Queen Bed, Accessible, Non Smoking

Room, 1 Queen Bed, Accessible, Non Smoking

  • 29 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed, Non Smoking (Upgrade)

Room, 1 King Bed, Non Smoking (Upgrade)

Room, 1 King Bed, Non Smoking (Upgrade)

  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

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The price is NZ$190
for 1 room
includes taxes & fees
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About the area

Nashville

The Capitol Hotel Downtown, Ascend Hotel Collection is centrally located in Nashville, a 4-minute walk from Tennessee State Capitol and 9 minutes by foot from Ryman Auditorium. .This hotel is 0.5 mi (0.7 km) from Bridgestone Arena and 0.7 mi (1.2 km) from Country Music Hall of Fame and Museum.

What's nearby

  • Ryman Auditorium - 9 min walk
  • Bridgestone Arena - 9 min walk
  • Country Music Hall of Fame and Museum - 14 min walk
  • Nissan Stadium - 19 min walk
  • Vanderbilt University - 3 min drive

Getting around

  • Nashville Riverfront Station - 14 min walk
  • Nashville International Airport (BNA) - 15 min drive

Restaurants

  • ‪Puckett's Grocery & Restaurant - ‬5 min walk
  • ‪Corner Pub Downtown - ‬6 min walk
  • ‪D’Andrews Bakery & Cafe - ‬4 min walk
  • ‪Speaker's Bistro at the Sheraton Downtown - ‬1 min walk
  • ‪The Standard at the Smith House - ‬5 min walk

About this property

The Capitol Hotel Downtown, Ascend Hotel Collection

Hotel with free breakfast, a quick walk to Bridgestone Arena
The Capitol Hotel Downtown, Ascend Hotel Collection offers 100 accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. Pillowtop beds feature premium bedding. 32-inch flat-screen televisions come with premium satellite channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Nashville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

Children under 16 years old are not allowed in the fitness facility without adult supervision.

Make yourself at home in one of the 100 guestrooms featuring refrigerators and flat-screen televisions. Your pillowtop bed comes with premium bedding. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and concierge services. Additional amenities at this hotel include gift shops/newsstands, a television in a common area, and a vending machine.
Stop by the hotel's bar/lounge, Craft Bar and Bistro, for dinner, or grab snacks at the coffee shop/cafe. A complimentary cooked-to-order breakfast is served daily from 7:00 AM to 10:00 AM.
Featured amenities include a business center, limo/town car service, and complimentary newspapers in the lobby. Limited parking is available onsite.
A complimentary cooked-to-order breakfast is served each morning between 7:00 AM and 10:00 AM.
Craft Bar and Bistro - This cocktail bar serves dinner and light fare. Guests can enjoy drinks at the bar.

Languages

English, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Secured covered valet parking on site (USD 30.00 per day)
  • Limited on-site parking
  • Wheelchair-accessible van parking available
  • Height restrictions apply for on-site parking
  • Limo/town car service

Food and drink

  • Free cooked-to-order breakfast available daily 7:00 AM–10:00 AM
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Coffee/tea in a common area

Restaurants on site

  • Craft Bar and Bistro

Things to do

  • Fitness centre

Family friendly

  • Corner/local shop
  • Laundry facilities
  • Fridge
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Corner/local shop
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Business services

  • Business centre
  • Computer station

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Designated smoking areas (fines apply)
  • Shared microwave
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Heating (climate-controlled)
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • TV/satellite channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Fridge

More

  • Access via exterior corridors
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 75.00

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Covered valet parking fee: USD 30.00 per day
  • Late check-out fee: USD 75.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
Children under 16 years old are not allowed in the fitness facility without adult supervision

Property is also known as

Best Western Convention Center Hotel Downtown
Best Western Downtown Convention Center
Best Western Downtown Hotel Nashville
Capitol Hotel Nashville
Capitol Nashville
The Capitol Hotel an Ascend Hotel Collection Member
The Capitol Hotel Downtown, Ascend Hotel Collection Hotel
The Capitol Hotel Downtown, Ascend Hotel Collection Nashville

The Capitol Hotel Downtown, Ascend Hotel Collection Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 329 out of 1032 reviews" "
Rating 8 - Good. 308 out of 1032 reviews" "
Rating 6 - Okay. 206 out of 1032 reviews" "
Rating 4 - Poor. 103 out of 1032 reviews" "
Rating 2 - Terrible. 86 out of 1032 reviews" "

7.8/10

Cleanliness

8.6/10

Staff & service

7.0/10

Amenities

7.0/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

Diane

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pictures are a little deceiving. This is a motel with outside rooms.
Stayed 5 nights in Sep 2024

4/10 Poor

Abbie

Travelled with partner
Disliked: Property conditions & facilities
The room was ok. The bathroom door didn’t shut all the way. The bed was noisy to get in and out of. Walls are thin. You can hear other peoples tvs and you can hear people talking outside of the room.
Stayed 1 night in Oct 2024

6/10 Okay

Sarah

Liked: Cleanliness, staff & service
Stayed 3 nights in Sep 2024

6/10 Okay

Barbara

Great location. Stayed 2 nights. Housekeeping did not clean the room. 1 clean bath towel, soap and shampoo was hung on the door. When asked the front desk why they said was our do not disturb in the door. It was not. In fact left the room for the day at 10:15 and housekeeping was right next door cleaning that room. Asked the front desk to bring clean towels. Said we had to come get them. Disappointed! Other than that our stay was good.
Stayed 2 nights in Oct 2024

4/10 Poor

William

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s not a hotel. It’s a motel
Stayed 2 nights in Sep 2024

10/10 Excellent

Tyler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great affordable stay near downtown Nashville
We stayed in a newer room, the space was small but had everything we needed and was clean and in good condition. The breakfast was always well stocked, clean and good, scrambled eggs, sausage, bacon, gravy, yogurt, cereal, bagels, bread, English muffins, waffles, coffee, juice, tea, milk. Easy 10 minute walk to Broadway.
Stayed 3 nights in Sep 2024

10/10 Excellent

Calogero

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location
Stayed 1 night in Sep 2024

2/10 Terrible

Enrique

Stayed 1 night in Aug 2024

8/10 Good

Mike

Liked: Cleanliness, staff & service, property conditions & facilities
Close to the Concert we attended...
Stayed 1 night in Sep 2024

2/10 Terrible

Tommy

Business traveller
Disliked: Amenities, property conditions & facilities
Property looked fine in the pics, but homeless around property, outside of building is gross, beds are thin, cheap matress. Our group or people (3) rooms all checked out and went and got another hotel. Other hotels in area are actually cheaper than this one and much higher quality. I would not suggest this place to anyone, and I have only left 3 reviews in my life. They wouldn’t give me my money back after walking in and saying we won’t stay. This was also the 1st hotel I have ever left and not stayed at
Stayed 3 nights in Sep 2024

6/10 Okay

George

Travelled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
The good thing about this property is it’s close to Broadway and all the attractions. It’s an easy four block walk going but coming back is steep uphill all the way. The breakfast buffet was OK but imagine our surprise when we got there and it was served from crockpots. The hotel employee who oversaw the breakfast was an absolute pleasure though. Now onto the hotel. It is not very modern and all rooms open to the outside. The noise from outside was pretty bad. The lone elevator is located in the parking garage. Upon arrival we were greeted by the best young man who helped us with our luggage. I wish I could say the same for the young lady at the front desk podium and I use that term loosely it was very small She was very unfriendly as well as hard to understand. We never felt unsafe but I would recommend booking somewhere else.
Stayed 3 nights in Sep 2024

8/10 Good

Erica

Liked: Cleanliness, staff & service
Stayed 3 nights in Sep 2024

6/10 Okay

Julie

Travelled with group
Disliked: Property conditions & facilities
Great location and friendly staff.
Stayed 4 nights in Sep 2024

4/10 Poor

Justin

Disliked: Property conditions & facilities
it’s really a motel. Room pics look ok, but it’s really a motel.
Stayed 3 nights in Sep 2024

2/10 Terrible

Joel

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
beware
It was not as advertised, the air conditioner didn't work, and there was a curtain that didn't cover the entire giant window. i checked out within 5 minutes of checking in and found a different hotel.
Stayed 1 night in Sep 2024

10/10 Excellent

Glenn

Liked: Cleanliness, staff & service, property conditions & facilities
Great Staff , very friendly
Stayed 3 nights in Sep 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel looks a little run down from the outside, but the room was very nice. I had a little issue on the first night because a group of people congregated on the outside hallway/patio outside my room from 1am to 2:30am and disturbed my sleep. Also, if they give you the rooms right across from the elevators, ask to be moved. There is lots of noise from the machinery and people at all hours.
Stayed 3 nights in Sep 2024

6/10 Okay

Ronda

Business traveller, Travelled with group
Liked: Cleanliness, staff & service
This is a great location, and if you can get it for cheap it's a good deal. However I did not realize it's essentially motel style [room doors open to an outside corridor, not an inner hallway], and I'm sorry, no one should be paying $300 a night for a motel unless it's one of those really charming retro pastiche ones. I was traveling during a busy time for Nashville so all the rates were jacked way up across town. Normally this place books at something closer to $120, and that's appropriate. Do not pay big money for this or you will lie in bed at night thinking about your life choices while drunks talk outside your room at 4 am.
Stayed 4 nights in Sep 2024

6/10 Okay

tanya

Travelled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Be aware that this hotel property is currently in an area of heavy construction. The “upgraded” king suite was micro-tiny, with over-sized furniture (making the room actually dangerous). However, it was clean. The whole experience seemed like it was an experimental hotel project. Also—$30 parking per-day fee was mandatory (no self-parking). 10-15 min walk to Broadway. On the positive—there’s a fantastic, all-night pizza place in front of the property. If priced at $120 for a weeknight, go for it. If higher, pass.
Stayed 2 nights in Sep 2024

8/10 Good

Renee

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to all attractions. Very nice hotel and staff. Very friendly!
Stayed 3 nights in Sep 2024

4/10 Poor

Patrick

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Just was not what it looked like on the web, old run down
Stayed 4 nights in Sep 2024

10/10 Excellent

Adam

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 1 night in Sep 2024

6/10 Okay

Neil

Liked: Cleanliness, staff & service, room comfort
OK, but pricey
The hotel was OK, nothing special, but it was way too expensive for what it was.
Stayed 2 nights in Sep 2024

6/10 Okay

Anthony

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

Alisha

Disliked: Property conditions & facilities
The room did not have enough towels. The bathroom had hair and a cockroach in it.
Stayed 2 nights in Aug 2024