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Hotel Riu Palace Paradise Island - Adults Only - All Inclusive

4.0 star property
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hotel Riu Palace Paradise Island - Adults Only - All Inclusive

On the beach, white sand, sun-loungers, beach towels
Reception hall
Poolside bar
Minibar, in-room safe, laptop workspace, blackout curtains
Poolside bar

Reviews

8.0 out of 10

Very good

Popular amenities

  • Bar
  • 24/7 front desk

Explore the area

Map
6307 Casino Drive, Paradise Island, New Providence, 0
  • Cabbage Beach
    2 min walk
  • Atlantis Casino
    10 min walk
  • Kulinarium
    1 min walk
  • Paradise Island (PID)
    5 min drive

Room options

View all photos for Junior Suite, 2 Bedrooms, Ocean View (Superior | U)

Minibar, in-room safe, laptop workspace, blackout curtains

Junior Suite, 2 Bedrooms, Ocean View (Superior | U)

  • 31 sq m
  • Sleeps 6
  • 4 Double Beds OR 2 King Beds

View all photos for Junior Suite, 2 Bedrooms, Ocean View (U)

Minibar, in-room safe, laptop workspace, blackout curtains

Junior Suite, 2 Bedrooms, Ocean View (U)

  • 31 sq m
  • Sleeps 6
  • 4 Double Beds OR 2 King Beds

View all photos for Junior Suite, 2 Bedrooms, Ocean View (Superior | B2C-US)

Minibar, in-room safe, laptop workspace, blackout curtains

Junior Suite, 2 Bedrooms, Ocean View (Superior | B2C-US)

  • Sleeps 6
  • 4 Double Beds OR 2 King Beds

View all photos for Junior Suite, Ocean View (Superior | C)

Minibar, in-room safe, laptop workspace, blackout curtains

Junior Suite, Ocean View (Superior | C)

  • 31 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite, Connecting Rooms, Ocean View (Superior | B2C-CA)

Minibar, in-room safe, laptop workspace, blackout curtains

Junior Suite, Connecting Rooms, Ocean View (Superior | B2C-CA)

  • Sleeps 6
  • 2 King Beds OR 4 Double Beds

View all photos for Junior Suite, Ocean View (Superior | B2C-CA)

Minibar, in-room safe, laptop workspace, blackout curtains

Junior Suite, Ocean View (Superior | B2C-CA)

  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite, Oceanfront (B2C-CA)

Minibar, in-room safe, laptop workspace, blackout curtains

Junior Suite, Oceanfront (B2C-CA)

  • Sleeps 2
  • 1 King Bed

Junior Suite, Connecting Rooms, Partial Sea View (E)

  • Sleeps 6
  • 1 King Bed

View all photos for Junior Suite, Ocean View (C)

Minibar, in-room safe, laptop workspace, blackout curtains

Junior Suite, Ocean View (C)

  • 31 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for Suite (B2C-US)

Minibar, in-room safe, laptop workspace, blackout curtains

Suite (B2C-US)

  • 38 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Connecting Rooms, Ocean View (B2C-CA)

Minibar, in-room safe, laptop workspace, blackout curtains

Junior Suite, Connecting Rooms, Ocean View (B2C-CA)

  • Sleeps 6
  • 2 King Beds OR 4 Double Beds

Junior Suite, Connecting Rooms, Ocean View (Superior | E)

  • Sleeps 6
  • 1 King Bed

View all photos for Junior Suite, Oceanfront (C)

Minibar, in-room safe, laptop workspace, blackout curtains

Junior Suite, Oceanfront (C)

  • 39 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Ocean View (B2C-CA)

Minibar, in-room safe, laptop workspace, blackout curtains

Junior Suite, Ocean View (B2C-CA)

  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for Suite, Oceanfront (B2C-CA)

Minibar, in-room safe, laptop workspace, blackout curtains

Suite, Oceanfront (B2C-CA)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Suite (Special | B2C-CA)

Minibar, in-room safe, laptop workspace, blackout curtains

Standard Suite (Special | B2C-CA)

  • Sleeps 2
  • 1 King Bed

View all photos for Family Suite, Ocean View (B2C-CA)

Minibar, in-room safe, laptop workspace, blackout curtains

Family Suite, Ocean View (B2C-CA)

  • Sleeps 4
  • 1 King Bed and 2 Double Beds

View all photos for Junior Suite, Connecting Rooms, Ocean View (C)

Minibar, in-room safe, laptop workspace, blackout curtains

Junior Suite, Connecting Rooms, Ocean View (C)

  • 45 sq m
  • Sleeps 6
  • 2 King Beds OR 4 Double Beds

View all photos for Standard Suite (Special | C)

Minibar, in-room safe, laptop workspace, blackout curtains

Standard Suite (Special | C)

  • 38 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Ocean View (L)

Minibar, in-room safe, laptop workspace, blackout curtains

Suite, Ocean View (L)

  • 45 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Oceanfront (C)

Minibar, in-room safe, laptop workspace, blackout curtains

Suite, Oceanfront (C)

  • 45 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Family Suite, Ocean View (L)

Minibar, in-room safe, laptop workspace, blackout curtains

Family Suite, Ocean View (L)

  • 70 sq m
  • Sleeps 4
  • 2 Double Beds and 1 King Bed

View all photos for Family Suite, Ocean View (C)

Minibar, in-room safe, laptop workspace, blackout curtains

Family Suite, Ocean View (C)

  • 70 sq m
  • Sleeps 4
  • 1 King Bed and 2 Double Beds

View all photos for Suite, Oceanfront (E)

Minibar, in-room safe, laptop workspace, blackout curtains

Suite, Oceanfront (E)

  • 45 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Ocean View (Superior, U)

Minibar, in-room safe, laptop workspace, blackout curtains

Junior Suite, Ocean View (Superior, U)

  • 31 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Ocean View (U)

Minibar, in-room safe, laptop workspace, blackout curtains

Junior Suite, Ocean View (U)

  • 31 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Ocean View (E)

Minibar, in-room safe, laptop workspace, blackout curtains

Junior Suite, Ocean View (E)

  • 31 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Family Suite, Ocean View (U)

Minibar, in-room safe, laptop workspace, blackout curtains

Family Suite, Ocean View (U)

  • 70 sq m
  • Sleeps 4
  • 1 King Bed and 2 Double Beds

View all photos for Junior Suite, Partial Ocean View (L)

Minibar, in-room safe, laptop workspace, blackout curtains

Junior Suite, Partial Ocean View (L)

  • 31 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Ocean View (Superior E)

Minibar, in-room safe, laptop workspace, blackout curtains

Junior Suite, Ocean View (Superior E)

  • 31 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Oceanfront (L)

Minibar, in-room safe, laptop workspace, blackout curtains

Junior Suite, Oceanfront (L)

  • 39 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Ocean View (Superior (L))

Minibar, in-room safe, laptop workspace, blackout curtains

Junior Suite, Ocean View (Superior (L))

  • 31 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Suite, Oceanfront (U)

Minibar, in-room safe, laptop workspace, blackout curtains

Suite, Oceanfront (U)

  • 45 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Oceanfront (U)

Minibar, in-room safe, laptop workspace, blackout curtains

Junior Suite, Oceanfront (U)

  • 39 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Ocean View (Superior, B2C-US)

Minibar, in-room safe, laptop workspace, blackout curtains

Junior Suite, Ocean View (Superior, B2C-US)

  • 31 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Family Suite, Ocean View (B2C-US)

Minibar, in-room safe, laptop workspace, blackout curtains

Family Suite, Ocean View (B2C-US)

  • 70 sq m
  • Sleeps 4
  • 1 King Bed and 2 Double Beds

View all photos for Suite, Oceanfront (B2C-US)

Minibar, in-room safe, laptop workspace, blackout curtains

Suite, Oceanfront (B2C-US)

  • 45 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (U)

Minibar, in-room safe, laptop workspace, blackout curtains

Suite (U)

  • 38 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Ocean View (B2C-US)

Minibar, in-room safe, laptop workspace, blackout curtains

Junior Suite, Ocean View (B2C-US)

  • 31 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, 2 Bedrooms, Ocean View (B2C-US)

Minibar, in-room safe, laptop workspace, blackout curtains

Junior Suite, 2 Bedrooms, Ocean View (B2C-US)

  • Sleeps 6
  • 4 Double Beds OR 2 King Beds

View all photos for Junior Suite, Oceanfront (B2C-US)

Minibar, in-room safe, laptop workspace, blackout curtains

Junior Suite, Oceanfront (B2C-US)

  • 39 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Connecting Rooms, Ocean View (Superior | C)

Minibar, in-room safe, laptop workspace, blackout curtains

Junior Suite, Connecting Rooms, Ocean View (Superior | C)

  • 31 sq m
  • Sleeps 6
  • 2 King Beds OR 4 Double Beds

Junior Suite, Connecting Rooms, Ocean View (Superior (L))

  • Sleeps 6
  • 2 Double Beds OR 1 King Bed

Junior Suite, Connecting Rooms, Partial Ocean View (L)

  • Sleeps 6
  • 2 Double Beds OR 1 King Bed

Similar properties

View from property

Warwick Paradise Island- All Inclusive- Adults Only

Pool
All-inclusive
Spa
Free WiFi
4.2 out of 5, Very good, (1698)
The price is NZ$920
for 1 room
includes taxes & fees
14 Jan - 15 Jan
Warwick Paradise Island- All Inclusive- Adults Only

About the area

Paradise Island

Located in Paradise Island, Hotel Riu Palace Paradise Island - Adults Only - All Inclusive is on the beach, within a 5-minute walk of Lucayan Archipelago and Cabbage Beach. .This all-inclusive property is 8.2 mi (13.2 km) from Cable Beach and 0.5 mi (0.9 km) from Versailles Gardens.

What's nearby

  • Cabbage Beach - 2 min walk
  • Atlantis Casino - 10 min walk
  • Aquaventure - 13 min walk
  • Ocean Club Golf Course - 4 min drive
  • Straw Market - 8 min drive

Getting around

  • Lynden Pindling Intl. Airport (NAS) - 30 min drive

Restaurants

  • ‪Poseidon's Table - ‬10 min walk
  • ‪Nobu - ‬9 min walk
  • ‪Plato's Bar - ‬10 min walk
  • ‪Marina Pizzeria - ‬13 min walk
  • ‪Shark Bites - Atlantis - ‬10 min walk

About this property

Hotel Riu Palace Paradise Island - Adults Only - All Inclusive

Adults-only beachfront property with 2 outdoor pools
Hotel Riu Palace Paradise Island - Adults Only - All Inclusive offers 379 air-conditioned accommodations with minibars and laptop-compatible safes. Flat-screen televisions come with satellite channels.

Bathrooms include bathrobes, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

2 outdoor swimming pools are on site along with a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has massage/treatment rooms. Services include deep-tissue massages, sports massages, Swedish massages, and body treatments.
Make yourself at home in one of the 379 air-conditioned rooms featuring minibars and flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and coffee/tea makers.
Relax at the full-service spa, where you can enjoy massages and body treatments. You're sure to appreciate the recreational amenities, which include 2 outdoor swimming pools, a health club, and a sauna. Additional amenities at this property include complimentary wireless internet access, gift shops/newsstands, and a hair salon.
This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Grab a bite at Atlantic, one of the property's 5 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink from the poolside bar or one of the 3 bars/lounges. A complimentary buffet breakfast is served daily from 7 AM to 10:30 AM.

Featured amenities include limo/town car service, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 7 AM and 10:30 AM.
Atlantic - This buffet restaurant serves breakfast and dinner.
Tengoku - This theme restaurant specializes in Japanese cuisine and serves dinner only. Open daily.
Kulinarium - This restaurant serves dinner only. Open daily.
Bahamas - This restaurant serves lunch and dinner. Open daily.
Krystal - This theme restaurant specializes in Fusion cuisine and serves dinner only. Open daily.
24-hour room service is available.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)
In-room liquor dispensers

Land activities

Fitness facilities
Volleyball

Lessons/classes/games

Aerobics

Entertainment

Onsite entertainment and activities
Onsite live performances

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Electric car charging station on site
  • Limo/town car service

Food and drink

  • Free buffet breakfast available daily 7 AM–10:30 AM
  • 5 restaurants and 1 coffee shop/cafe
  • 3 bars/lounges, 1 swim-up bar and 1 poolside bar
  • 24-hour room service
  • Coffee/tea in a common area

Restaurants on site

  • Atlantic
  • Tengoku
  • Kulinarium
  • Bahamas
  • Krystal

Things to do

  • 2 outdoor pools
  • Fitness classes
  • Beach volleyball
  • Fitness centre
  • Full-service spa
  • Sauna
  • Shopping

Conveniences

  • ATM/banking services
  • Banquet hall
  • Front-desk safe
  • Gift shop/newsstand
  • Corner/local shop
  • Reception hall
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • BBQ grill(s)
  • Beach loungers
  • Beachfront location
  • Garden
  • Pool sunloungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Spa

  • Body treatments
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - sports
  • Massage - Swedish
  • Massage/treatment rooms

Accessibility

  • This property does not have any lifts

More

  • At least 80% of lighting from LEDs
  • Beach towels
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Dressing gowns
  • Eco-friendly toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • Flat-screen TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Bulk dispenser for toiletries
  • Eco-friendly cleaning products provided
  • Electrical adapters/chargers
  • Energy-saving switches
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Recycling
  • Turndown service
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Onsite parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not permitted at this adults-only property
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

All Inclusive Paradise Island
Palace Paradise Island
Paradise Island All Inclusive
Paradise Island Riu
Paradise Island Riu All Inclusive
Paradise Island Riu Palace
Riu Palace Paradise Island
Riu Palace Paradise Island All Inclusive Adults
Riu Paradise Island
Riu Paradise Island All Inclusive
Riu Palace Paradise Island All Inclusive Adults Only
Riu Palace Paradise Island All Inclusive
Riu Paradise Inclusive Adults
Riu Palace Paradise Island All Inclusive Adults Only
Riu Palace Paradise Island Adults Only All Inclusive

Hotel Riu Palace Paradise Island - Adults Only - All Inclusive Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 1134 out of 2695 reviews" "
Rating 8 - Good. 778 out of 2695 reviews" "
Rating 6 - Okay. 398 out of 2695 reviews" "
Rating 4 - Poor. 203 out of 2695 reviews" "
Rating 2 - Terrible. 182 out of 2695 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

JOAN

Liked: Cleanliness, staff & service
Stayed 4 nights in Sep 2024

6/10 Okay

Anoosheh, Fairfax

Stayed 3 nights in Sep 2024

10/10 Excellent

Nadege Casseus

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2024

4/10 Poor

Amy Lynne

Liked: Cleanliness, property conditions & facilities
Stayed 6 nights in Sep 2024

6/10 Okay

Valerie Jeannette

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
Too laid back… need more nightly entertainment. Nothing really happening after 6 pm, but the Casino down the street.
Stayed 5 nights in Sep 2024

6/10 Okay

Mark

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The room was nice. All the restaurants were all booked and you couldn’t use this as part of the all “inclusive” part of it. The fitness center was old and the equipment was in bad shape. The maid service was prompt and efficient. There wasn’t enough entertainment to to do per night. The dancing was terrible. They only had one little piece in the club that was for dancing. Terrible.
Stayed 4 nights in Sep 2024

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall great stay, wife and I stay on the resort the entire time! Had a blast!
Stayed 6 nights in Sep 2024

8/10 Good

Santiago, BOHEMIA

Travelled with group
Liked: Cleanliness, staff & service, amenities
Very challenging to book a restaurant reservation at the local resort restaurants.
Stayed 4 nights in Sep 2024

6/10 Okay

Amy Lynne

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 6 nights in Sep 2024

8/10 Good

Johnny

Liked: Cleanliness, staff & service, property conditions & facilities
Property was nice , but need better liquor
Stayed 2 nights in Sep 2024

8/10 Good

Kolt

Travelled with partner
Liked: Amenities
Only had available time slot for dinner one night. Really would have liked to try the restaurants!
Stayed 3 nights in Sep 2024

4/10 Poor

Graig

Travelled with family
Disliked: Amenities, property conditions & facilities
It seemed like a retirement village for older couples. It wasnt what I am used to from Riu. There are no activities, no parties and the resort is very small. Only half of the resort is open. The other side is closed and under construction. The views from the rooms were awful. I had to change rooms two times. The double beds are pushed together and not separated. The fridge did not work. I had to wait about 5 hours, the next day to get a new room. It was an awful experience and I booked and paid for 3 rooms to have my family enjoy vacation and I was sorely embarrassed and disappointed.
Stayed 4 nights in Sep 2024

6/10 Okay

Stephen

Disliked: Cleanliness, property conditions & facilities
We have been to this property several times. It continues to deteriorate. Air conditioning not working on entire floors, service is poor. Check in time is 4pm and we did not get a room till 7pm (and we registered the day before arrival). They never delivered our luggage to the room. My husband had to get it himself after 3 hours. Elevators were out of service for two days. I can go on and on. We will not return.
Stayed 7 nights in Sep 2024

8/10 Good

Ashley

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food was amazing. Drinks were great and friendly staff. Didn’t love how the restaurants fill up quickly.
Stayed 4 nights in Sep 2024

8/10 Good

Moises

Stayed 3 nights in Sep 2024

10/10 Excellent

Sandra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was outstanding. The food was excellent.
Stayed 6 nights in Sep 2024

6/10 Okay

Krystyna

Disliked: Staff & service, property conditions & facilities
—-
Stayed 7 nights in Sep 2024

8/10 Good

Lizette, sunnyside

They need to spend money to remodel.
Stayed 3 nights in Sep 2024

8/10 Good

Daniel, New Freedom

Stayed 2 nights in Sep 2024

4/10 Poor

Lirije

Travelled with partner
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service, amenities
I had to change my room 3x times due to mold smell, room smelling like someone had peed and never cleaned it up, no AC working and getting bitten by who knows what overnight. Staff at the buffet were lacking and didn’t even offer water once you sat on the table. Not a lot of choice for food very bland. The beach was amazing best water in my opinion. Property is easy walkable and safe to walk around the island at any time.
Stayed 6 nights in Sep 2024

8/10 Good

Angela M

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is nestled in a cozy spot right by the very beautiful ocean. I would have given it a 5 but there was a few blemishes that I could not give it a perfect score. Starting with the check in process there is no way guests should have to wait over 45 minutes to even be called up to be checked in . We never offered a welcome drink and the young lady Indy whose line were originally standing in seemed confused about the whole process and was trying to multitask and failed miserably. Magnolia who eventually checked us in although efficient was neither warm not inviting. Nevertheless there were many employees who went above and beyond exceptional customer service ensuring we had an amazing stay. Terrance and Andrewnique at the steak house amazing hospitality and service and I did enjoy my birthday dinner there. Kellen in the bar was amazing friendly and hardworking .Fritznel and Ricardo at the pool bar A-1 service. Shaddy in the restaurant superb service. Devon and Harl, Anthony and Rashad all executed exceptional customer service knowledgeable about drinks and made us feel welcomed as guests. Tweety also helpful in calypso. On the other hand Dekell and Katherine never acknowledged us never asked did we need anything and pretty much ignored us. This was the same energy Akeem had never said hello just stared and said nothing. And again Ricardo came to work overnight solo and was amazing again. The fact that they share tips and everyone didn’t put in as much effort is unfair
Stayed 3 nights in Sep 2024

6/10 Okay

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Sep 2024

6/10 Okay

Aisha

Disliked: Cleanliness
Hotel needs a lot of improvements and the quality and options of food needs to be better.
Stayed 4 nights in Sep 2024

6/10 Okay

Livan Jean Carlo Del

Liked: Cleanliness
Staff needs to smile a little bit more🙃
Stayed 2 nights in Sep 2024

8/10 Good

Briasia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024