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Las Alcobas, a Luxury Collection Hotel, Mexico City

5.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Las Alcobas, a Luxury Collection Hotel, Mexico City

Staircase
Lobby sitting area
Staircase
Deluxe Room, 2 Queen Beds, Non Smoking
Executive Suite, 1 King Bed, Non Smoking, Corner

Reviews

9.8 out of 10

Exceptional

Popular amenities

  • Spa
  • Room service
  • Parking included
  • Breakfast included
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
Av. Presidente Masaryk 390, Col. Polanco Chapultepec, Mexico City, CDMX, 11560
  • Avenida Presidente Masaryk
    1 min walk
  • Tacos el Tio de Masaryk
    1 min walk
  • Polanco Station
    10 min walk
  • Mexico City (MEX-Mexico City Intl.)
    33 min drive

Room options

View all photos for Junior Suite, 1 King Bed, Non Smoking, Balcony

Junior Suite, 1 King Bed, Non Smoking, Balcony

Junior Suite, 1 King Bed, Non Smoking, Balcony

  • 42 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Non Smoking, Corner

Premium Room, 1 King Bed, Non Smoking, Corner

Premium Room, 1 King Bed, Non Smoking, Corner

  • 48.00 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Room, 1 King Bed, Non Smoking

Grand Room, 1 King Bed, Non Smoking

Grand Room, 1 King Bed, Non Smoking

  • 38.00 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Deluxe Room, 1 King Bed, Non Smoking

Deluxe Room, 1 King Bed, Non Smoking

  • 38.00 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Non Smoking

Deluxe Room, 2 Queen Beds, Non Smoking

Deluxe Room, 2 Queen Beds, Non Smoking

  • 40.00 sq m
  • Sleeps 3
  • 2 Queen Beds

View all photos for Superior Room, 1 King Bed, Non Smoking

Superior Room, 1 King Bed, Non Smoking

Superior Room, 1 King Bed, Non Smoking

  • 38 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed, Non Smoking, Balcony

Presidential Suite, 1 King Bed, Non Smoking, Balcony

Presidential Suite, 1 King Bed, Non Smoking, Balcony

  • 42 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed, Non Smoking, Corner

Executive Suite, 1 King Bed, Non Smoking, Corner

Executive Suite, 1 King Bed, Non Smoking, Corner

  • 42.00 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking, Balcony

Suite, 1 Bedroom, Non Smoking, Balcony

Suite, 1 Bedroom, Non Smoking, Balcony

  • 42 sq m
  • Sleeps 2
  • 1 King Bed

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Room

Sofitel Mexico City Reforma

Pool
Spa
Pet-friendly
Free WiFi
4.8 out of 5, Exceptional, (753)
The price is NZ$759
for 1 night
includes taxes & fees
5 Jan - 6 Jan
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About the area

Mexico City

Located in Mexico City (Polanco), Las Alcobas, a Luxury Collection Hotel, Mexico City is within a 10-minute walk of Paseo de la Reforma and Chapultepec Park. .This luxury hotel is 0.6 mi (1 km) from Auditorio Nacional and 0.7 mi (1.1 km) from Antara Polanco.

What's nearby

  • Avenida Presidente Masaryk - 1 min walk
  • Chapultepec Park - 9 min walk
  • Auditorio Nacional - 12 min walk
  • Antara Polanco - 13 min walk
  • National Museum of Anthropology - 3 min drive

Getting around

  • Polanco Station - 10 min walk
  • Mexico City Buenavista Station - 20 min drive
  • Benito Juarez International Airport (MEX) - 33 min drive

Restaurants

  • ‪La Única - ‬1 min walk
  • ‪Matisse - ‬1 min walk
  • ‪Lampuga Polanco - ‬1 min walk
  • ‪Sushi Roll - ‬1 min walk
  • ‪La 3Ra Ronda - ‬1 min walk

About this property

Las Alcobas, a Luxury Collection Hotel, Mexico City

Luxury Mexico City hotel in Polanco with a full-service spa
Las Alcobas, a Luxury Collection Hotel, Mexico City offers 35 air-conditioned accommodations, which are accessible via exterior corridors and feature iPod docking stations and MP3 docking stations. These individually decorated and furnished accommodations have separate dining areas. Beds feature premium bedding. 55-inch flat-screen televisions come with premium satellite channels and Netflix. Guests can make use of the in-room espresso makers and minibars. Bathrooms include designer toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include safes and complimentary bottled water. Housekeeping is offered daily and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a health club.
The onsite spa has massage/treatment rooms. Services include massages. The spa is open daily.
Make yourself at home in one of the 35 individually decorated guestrooms, featuring iPod docking stations and flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have designer toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Pamper yourself with a visit to the spa, which offers massages. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and a banquet hall.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service. A complimentary continental breakfast is served daily from 6:00 AM to 11:30 AM.
Featured amenities include complimentary wired internet access, express check-out, and complimentary newspapers in the lobby. Event facilities at this hotel consist of conference space and meeting rooms. Free self parking is available onsite.
A complimentary continental breakfast is served each morning between 6:00 AM and 11:30 AM.
Las Alcobas, a Luxury Collection Hotel, Mexico City has a restaurant on site.
Room service is available.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site

Food and drink

  • Free continental breakfast available daily 6:00 AM–11:30 AM
  • 1 restaurant
  • Room service available

Things to do

  • Fitness centre
  • Full-service spa

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Business services

  • Conference space
  • Meeting rooms

Outdoors

  • Garden

Spa

  • Massages
  • Massage/treatment rooms
  • Spa open daily

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Smooth flooring in room

More

  • At least 80% of lighting from LEDs
  • Biodegradable coffee stirrers
  • Comprehensive food waste policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 55-inch flat-screen TV
  • TV/satellite channels
  • iPod dock
  • MP3 dock
  • Netflix
  • Premium channels
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Dining room
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Access via exterior corridors
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches
  • Individually decorated
  • Individually furnished
  • Laptop-friendly workspace
  • LED light bulbs
  • Mobile key entry
  • Phone
  • Safe
  • Soundproofing
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children 13 and younger are not allowed at this property; All guests older than 13 are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Service fee: MXN 336.25 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Children 13 years old and younger are not permitted at this property
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Las Alcobas
Las Alcobas Hotel
Las Alcobas Hotel Mexico City
Las Alcobas Mexico City
Las Alcobas Mexico Df Hotel Mexico City
Las Alcobas Mexico DF Mexico City
Las Alcobas Luxury Collection Hotel Mexico City
Las Alcobas Luxury Collection Hotel
Las Alcobas Luxury Collection Mexico City
Las Alcobas Luxury Collection
Las Alcobas a Luxury Collection Hotel
Las Alcobas, a Luxury Collection Hotel, Mexico City Hotel
Las Alcobas, a Luxury Collection Hotel, Mexico City Mexico City

Las Alcobas, a Luxury Collection Hotel, Mexico City Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 241 out of 269 reviews" "
Rating 8 - Good. 21 out of 269 reviews" "
Rating 6 - Okay. 5 out of 269 reviews" "
Rating 4 - Poor. 1 out of 269 reviews" "
Rating 2 - Terrible. 1 out of 269 reviews" "

10/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The team was absolutely detail oriented and genuine. GM walks the property and interacts with guest consistently. From the door to housekeeping graceful hospitality, one of our best experiences in Mexico City. Thank you Las Alcobas team.
Stayed 2 nights in Sep 2024

10/10 Excellent

Paulina

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent.
Stayed 3 nights in Aug 2024

10/10 Excellent

Abel Bryan

Business traveller, Travelled with family
Liked: Property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

david

Liked: Property conditions & facilities
Service us amazing
Stayed 4 nights in Jun 2024

10/10 Excellent

Inderjit

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The entire staff of this beautique hotel were there to help us in any possible way. I would highly recommend this hotel
Stayed 4 nights in May 2024

10/10 Excellent

Monique

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay
Service is great. Rooms and beds/linens are comfortable. Loved the location of hotel. Only con is gym is very small. Herbal bath in room is great touch !
Stayed 3 nights in Mar 2024

10/10 Excellent

Cheryl

Stayed 5 nights in Mar 2024

10/10 Excellent

Yberahy, Sunrise

Good
Stayed 1 night in Oct 2023

6/10 Okay

Ivonne

Travelled with family
Liked: Cleanliness, staff & service
The property is located in a great location, but you pay a lot just for that. The stuff and service are great but the room is honestly not that nice. It has only one window that faces a wall. In my opinion, a bit depressing. The hotel is not big deal at all. So if the only thing you really care about is location and you’re willing to pay much more than all the other boutique hotels in Polanco, then this is the place for you.
Stayed 5 nights in Aug 2023

10/10 Excellent

Sean

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Couldn’t have asked for a better place to stay in CDMX. Boutique property with superb service located in an excellent neighborhood. I’ll definitely come back!
Stayed 5 nights in Apr 2023

10/10 Excellent

Alka

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service was excellent- the staff were all so kind.
Stayed 3 nights in Feb 2023

10/10 Excellent

Robin

10/10 Excellent

Gordon

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff are wonderful! The location is superb, the food is excellent. Only complaint is the doors are not soundproof so we kept hearing the neighboring guests opening and closing doors at all hours.
Stayed 3 nights in Jul 2022

10/10 Excellent

Jesus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There is no better place to stay in Mexico City. The staff is OUTSTANDING and everything about the hotel is top-notch. I'll only stay at this hotel going forward :)
Stayed 4 nights in Jul 2022

10/10 Excellent

Nataliya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is a real find. All is at the highest level. I originally booked for 4 days but ended up staying for 3 weeks. The location is just great, the staff is very attentive, efficient, sincere and friendly. Any request or wish is not ignored. The stay looks like you are the main guest in the hotel.
Stayed 4 nights in Jun 2022

10/10 Excellent

Swathi

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was sick during much of my stay and the staff went above and beyond for my comfort level including offering to call doctors and picking up medicine. I’ve stayed in many luxury resorts but this one as the best for the service. Will definitely stay again!
Stayed 3 nights in Jun 2022

10/10 Excellent

Anju

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Needs a bar
Stayed 4 nights in Jun 2022

10/10 Excellent

LUZ

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me encsnto, muy tranquilo y confortable
Stayed 1 night in Jun 2022

10/10 Excellent

Ricardo, Tucson

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very well located in the finest street in Mexico City great rooms, I only had a bad experience, when they made the room they didn’t leave fresh towels
Stayed 3 nights in Feb 2022

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2022

10/10 Excellent

ann hazel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a wonderful experience. Bruno from the concierge was very helpful and of course the entire front desk and hotel staff. The excellent service added to our memorable trip. We’ll definitely be staying here again on our next trip to Mexico City.
Stayed 3 nights in Jan 2022

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2022

10/10 Excellent

Linda Maria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is beyond exceptional. I am delighted to know that a hotel like this still exists. The building is beautiful and designed well. Location is the very best in Mexico City for shopping and dining. What a truly unique and wonderful luxury hotel! One of the best places I have stayed world-wide.
Stayed 5 nights in Nov 2021

10/10 Excellent

Sarretta

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Understated Luxury and High-End Design
The hotel is in a beautiful, wooded neighborhood with lovely stores and great restaurants. The room was deceptively simple in design but exquisite in execution with flavors of Aztec and Spanish design elements. It felt like staying in a luxury Mexican villa.
Stayed 2 nights in Oct 2021

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
wouldn't stay anywhere else if purpose was for enjoyment
Stayed 4 nights in Sep 2021