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Negril Palms

3.5 star property

Photo gallery for Negril Palms

On the beach, sun-loungers, beach umbrellas, beach towels
Breakfast, lunch and dinner served
Deluxe Room, Garden View | View from room
Building design
Property grounds

Reviews

7.6 out of 10
Good

Popular amenities

  • Spa
  • Parking included
  • Free Wi-Fi

Explore the area

View map
Norman Manley Blvd, 7 Mile Beach, Negril
  • Place, The Boardwalk Shopping Village
    ‪1 min walk‬
  • Place, Seven Mile Beach
    ‪7 min walk‬
  • Place, Time Square Mall
    ‪3 min drive‬
  • Airport, Montego Bay (MBJ-Sir Donald Sangster Intl.)
    ‪93 min drive‬

Room options

View all photos for Standard Room, Garden View

In-room safe, free cots/infant beds, free rollaway beds, free WiFi

Standard Room, Garden View

7.4 out of 10
Good
(60 reviews)
  • Garden view
  • Sleeps 3
  • 1 King Bed OR 1 Queen Bed
  • Free Wi-Fi

View all photos for Deluxe Room, Garden View

In-room safe, free cots/infant beds, free rollaway beds, free WiFi

Deluxe Room, Garden View

  • Garden view
  • Sleeps 3
  • 1 King Bed OR 1 Queen Bed
  • Free Wi-Fi

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About the area

Negril

When you stay at Negril Palms in Negril, you'll be on the beach, a 1-minute drive from Seven Mile Beach and 6 minutes from Bloody Bay Beach. .This beach hotel is 2.5 mi (4 km) from Bloody Bay and 3.9 mi (6.3 km) from Negril Cliffs.

What's nearby

  • The Boardwalk Shopping Village - 1 min walk - 0.2 km
  • Seven Mile Beach - 7 min walk - 0.6 km
  • Time Square Mall - 3 min drive - 2.6 km
  • Bloody Bay Beach - 6 min drive - 4.9 km
  • Negril Cliffs - 10 min drive - 8.6 km

Getting around

  • Sir Donald Sangster Intl. Airport (MBJ) - 90 min drive

Restaurants

  • ‪Jimmy Buffet's Margaritaville (Negril) - ‬6 min walk
  • ‪Matthew's - ‬2 min walk
  • ‪Lemon Grass Restaurant - ‬7 min walk
  • ‪Miss Lily's at Skylark Negril - ‬1 min walk
  • ‪Best In West - ‬9 min walk

About this property

Negril Palms

Negril Palms offers 34 air-conditioned accommodations, which are accessible via exterior corridors and feature safes. Rooms open to balconies or patios. Cable television is provided.

Bathrooms include showers with rainfall showerheads. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Hair dryers and change of towels can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has couples treatment room(s). Massages are available on the beach and in the spa; other services include facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including reflexology. The spa is open daily.
Make yourself at home in one of the 34 air-conditioned guestrooms. Rooms have private balconies or patios. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and hair dryers.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. Additional features at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.
Satisfy your appetite at the hotel's poolside restaurant, which features a pool view. Unwind at the end of the day with a drink at the bar/lounge or the beach bar. Cooked-to-order breakfasts are available daily from 7:30 AM to 10:30 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:30 AM and 10:30 AM.
Onsite venue - This poolside restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily cooked-to-order breakfast available 7:30 AM to 10:30 AM for a fee: USD 10 to 30 per person
  • A bar/lounge
  • A beach bar
  • A restaurant
  • Snack bar/deli

Things to do

  • Full-service spa
  • Outdoor pool
  • Snorkelling

Family friendly

  • Free rollaway/extra bed
  • In-room cot
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Picnic area
  • Pool umbrellas
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Reflexology
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant

More

  • 2 buildings
  • 2 floors

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Free rollaway/extra bed

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM

Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Free rollaway/extra beds

Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 10 to 30 per person
  • Airport shuttle fee: USD 150 per person (roundtrip)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Negril Palms

Negril Palms Hotel

Palms Negril

Palms Hotel Negril

The Palms Hotel Negril

Negril Palms Hotel

Negril Palms Negril

Negril Palms Hotel Negril

Negril Palms Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 321 out of 1002 reviews
Rating 8 - Good. 345 out of 1002 reviews
Rating 6 - Okay. 167 out of 1002 reviews
Rating 4 - Poor. 90 out of 1002 reviews
Rating 2 - Terrible. 79 out of 1002 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

6.8/10

Amenities

7.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Susan, Medfield

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The rooms are clean. The staff was friendly. The ambiance is amazing!
Stayed 3 nights in Feb 2026

2/10 Terrible

Julia

Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
The room was disgusting. Rats on balcony climbing into roof. Un clean and only a sheep on bed. Sheets never changed. Balcony never cleaned ever
Stayed 6 nights in Feb 2026

8/10 Good

Megan

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Love the ambiance and overall look of the property. Lovely palms chill environment Room was big nothing crazy very simple.
Stayed 2 nights in Feb 2026

8/10 Good

Jacqueline

Travelled with group
Liked: Staff & service
Good
Stayed 6 nights in Jan 2026

2/10 Terrible

Sheila, La Salle

Travelled with partner
Liked: Property conditions & facilities
Disliked: Amenities
Our flight was delayed from Canada. I immediately called directly to the hotel tonlet them know we would be arriving a day late. The front desk girl..Kamisha thanked me for letting her know and we confirmed pur arrival time for the next day. We arrived the next day at 3pm. Our room was not ready...as the had rented it out. We have booked 7 days starting with the previous day..anf paid in full. After a breif discussion a room was found. I can't complain about the food...thete was a recent hurricane and some supplies are difficult to get. I brought food, tolietties, clothing and things for the staffs children. The restaurant and housekeeping staff were lovely. The beach bar staff on the other hand took advantage .....they had 3 bottles of luqior. Could not make a dirty banana...which is popular...I bought all the alcohol and bananas to mske the drink and they still charged me full price. There were locals at the resort hanging out everyday, getting high and harassing the guests.Give me money, if you didnt you were told to go F##k yourself and called a racist. I loved Jamaica and always brought supplies and tipped well, but this was awful. Our travel money will now go where it is appreciated. Not Jamaica or this hotel.
Stayed 7 nights in Dec 2025

10/10 Excellent

Patricia

Stayed 14 nights in Jan 2026

10/10 Excellent

Jamah

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff were excellent all around. From the time we arrived, everyone made us feel very welcome and at home. From the office staff to, the clean comfortable room, the food offerings and kitchen staff, drinks, friendly bar tenders, pristine beach and pool, excellent lifeguards and maintenance staff, and beautiful gardens, everything was great. We enjoyed every moment and are looking forward to our next visit. Respect.
Stayed 7 nights in Jan 2026

8/10 Good

Louise

Travelled with group
Liked: Cleanliness, staff & service
This was our first stay at this property. We found the hotel to be very accommodating to our needs the room was cleaned daily, the staff were pleasant to deal with, the food offered at the restaurant was good and reasonably priced. The beach was well maintained with loungers, umbrellas and towels. The bed was comfortable and AC worked great. There were mosquitoes getting in the room possibly through doors with slats on side. Lots of mosquitos on our patio but the property has a jungle vibe so to be expected. We loved the jungle feel. All in all a great stay. Would return.
Stayed 20 nights in Jan 2026

10/10 Excellent

Daisy

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff.
Stayed 14 nights in Jan 2026

2/10 Terrible

Cortney Marie

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Unfortunately, my stay at Negril Palms was disappointing from beginning to end and did not align with the 3.5-star rating listed on Expedia. Check-in was delayed by nearly three hours, with no meaningful communication or apology. Upon finally accessing the room, it was immediately clear that the property is outdated and poorly maintained. The room was extremely sparsely furnished, consisting only of a bed, very old side tables, a noisy refrigerator, and what could loosely be described as a desk. There was no dresser, closet storage, or luggage rack, making it impractical and uncomfortable for anything beyond a very short stay. Towels provided were visibly dirty, which raised concerns about cleanliness overall. Security also appeared to be lacking. The property did not feel well monitored or secure, which was especially concerning at night. Food and beverage service was another major issue. One restaurant order took approximately one hour and forty-five minutes. Additionally, the on-site “bar” was essentially nonfunctional. It had little to nothing in stock and could barely make basic drinks. I would not consider it a bar by any reasonable standard, despite being advertised as one. Overall, Negril Palms felt poorly managed and far below the expectations created by its star rating. The lack of cleanliness, minimal amenities, slow service, and absence of basic hospitality services made this a very frustrating experience. I would not recommend this property.
Stayed 4 nights in Jan 2026

8/10 Good

Erica

Stayed 11 nights in Jan 2026

4/10 Poor

INA

Travelled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
hope jamaica recovers soon, there is barely any food available
Stayed 3 nights in Jan 2026

8/10 Good

Tanya

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Over all stay was great…. The rooms could use a blanket on the beds, not just sheets. Especially when AC is being used and also have a kettle to get hot water for coffee or tea in room. I would definitely stay here again. Location is perfect!!!! Staff were nice!
Stayed 4 nights in Jan 2026

8/10 Good

Xuxa

Stayed 2 nights in Dec 2025

8/10 Good

Toyin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was nice, comfortable hotel. Love the fact it was directly on the beach, accessible to loads of bars and restaurants along the beach, so didn't eat at all in the hotel. Unfortunately, I was without hot water for one or two days, but the issue was resolved pretty quickly. Staff were polite and helpful. For the price, was worth the stay.
Stayed 7 nights in Jan 2026

10/10 Excellent

Julia

Stayed 2 nights in Jan 2026

4/10 Poor

Charon

Disliked: Cleanliness, amenities
Let start with a handicap room was requested way before the booking and it was promised but not granted. The toilet was broken in my room my entire visit. My TV was broken and very staticky. It took hours to receive new towels requested. I was forced to impede on my friends room who was there with a companion. I have good mind to dispute the charges
Stayed 3 nights in Dec 2025

2/10 Terrible

Ronald

Travelled with family
Disliked: Cleanliness, amenities
No towels. Asked for them. Got 2 with holes in them. Bed had a sheet on it without bedding. Was dirty. Check in took two hours (ya it's island time but it was past check in time and we were tired from traveling so it started off rough and went down hill). Check out had billing error (confused me with another guest with the same first name).
Stayed 2 nights in Jan 2026

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Goid
Stayed 1 night in Dec 2025

6/10 Okay

Carol

Travelled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Everything needs improvement
Stayed 3 nights in Dec 2025

10/10 Excellent

denise

Stayed 4 nights in Dec 2025

10/10 Excellent

Kirk

Stayed 3 nights in Dec 2025

10/10 Excellent

Rebecca, Dumfries

Stayed 1 night in Dec 2025

2/10 Terrible

Christopher

Stayed 3 nights in Dec 2025

6/10 Okay

Rudolph

Disliked: Staff & service
My stay at Negril Palms was a little under “okay.” I checked in around 6:00 PM and was extremely tired after traveling. The first room I was assigned had a lot of ants, which was very uncomfortable. I was then moved to a second room, but the key did not work. After going back and forth, I was finally given a third room that worked. By that time, I was hungry, so I went to the hotel restaurant. Unfortunately, the experience there was disappointing. The male server (with a noticeable spot on his face) made me feel like I was bothering him. After I placed my dinner order, he never asked if I wanted a drink. I eventually had to go back to my room to get my own glass of wine. Because of this experience, I did not eat at the hotel restaurant again during my stay. Instead, I found a restaurant near the hotel, where the service and food were amazing, and I had all of my meals there. (Miss Elliy) Throughout my stay, there was constant noise and fighting, which made it difficult to relax. One morning, my car was blocked in, and I was almost late for an appointment. Overall, I found the staff to be unfriendly and rude, and my experience did not meet expectations.
Stayed 5 nights in Dec 2025